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Whatfix Launches AI Agents to Accelerate Business Outcomes for Enterprises

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Whatfix, the global leader in digital adoption platforms (DAP), today announced the launch of Whatfix AI Agents embedded across its product suite to accelerate user productivity and drive business performance outcomes.

 

(L–R) Vara Kumar Namburu, Co-founder & Head of R&D and Solutions, Whatfix, and Khadim Batti, Co-founder & CEO, Whatfix

At the heart of these agents is ScreenSense, Whatfix’s proprietary AI technology that continuously interprets both the users’ context within an application and the user’s real-time intent. This understanding powers timely, relevant actions, whether it’s triggering an in-app guide, surfacing enterprise search results, displaying a DAP nudge, or invoking a third-party AI tool. By combining this contextual intelligence with the capabilities of Whatfix AI Agents, users can complete critical tasks faster and more accurately, staying focused on outcomes rather than navigating constant change across the enterprise software stack.

Gartner projects that software spending will grow at double-digit rates this year, driven by generative AI, yet most enterprises are still struggling to turn these investments into outcomes,” said Khadim Batti, CEO and Co-Founder of Whatfix. “As AI investments increase across the enterprise software stack, many organizations face a growing gap between software’s potential and real user impact. The layer of AI is adding to this rapid change, risking paralyzing users with too much change and too little guidance. Whatfix AI Agents flip that equation. They userize technology to adapt to the user’s context. This is not just about improving adoption. It is about enabling every user to succeed in an environment where systems are changing faster than people can keep up.

Whatfix AI Agents—Powered by ScreenSense: 
The first three Whatfix AI Agents—Authoring, Insights, and Guidance—are now available across the Whatfix product suite, transforming how enterprises create, analyze, and guide in-app experiences. Powered by ScreenSense, they interpret application context and user intent in real time to deliver precise, high-value actions that accelerate work.

Authoring Agent: This agent removes friction from the content creation process by generating fully configured in-app experiences using simple natural language prompts, including pop-ups, walkthroughs, and advanced visibility rules. It enables anyone responsible for creating guidance content — such as training teams, and application or product owners — to publish at scale without needing any technical expertise.

Example: Make a tip appear when users land on a new dashboard. Just add a prompt in natural language and the Authoring Agent will generate the content, apply targeting logic, and style it automatically.

Insights Agent: This agent is a conversational interface that transforms how users interact with their product analytics data. It helps stakeholders across functions ask questions in natural language to uncover user behavior and drop-off patterns. These insights enable product owners to identify product features that need enhancements or better adoption.

Example: Ask a question like, “How is the new workflow performing?” The Insights Agent returns a clear visual summary, highlights friction points, and recommends the next best step — all in seconds.

Guidance Agent: This agent delivers precise, AI-generated answers in the flow of work,  distilling complex or lengthy knowledge into short, contextual summaries. It transforms how users access information, reducing time-to-answer and supporting dependency. It is designed to support enterprise users who need clarity fast, without switching tabs, reading long documents, or escalating to support.

Example: When a user searches for “return policy exceptions” while working in an order management system, the Guidance Agent instantly surfaces a concise summary from internal documentation, right within the application, with no context switch required.

Deeply embedded across Digital Adoption, Product Analytics, and Mirror, these agents form an intelligent layer that personalizes every user interaction—bridging the gap between enterprise systems and user success at scale.

 

Laurentiu BOGDAN, Operational Excellence Director at Servier, said, “With Whatfix AI, we’re heading towards a world where digital solutions will self-correct, self-improve, and personalize in real time, based on user intent. It’s not just about automation; it’s about making complexity disappear.”

What’s Next for Whatfix AI
Building on its leadership in Digital Adoption, Whatfix is expanding into AI-first products designed to deliver measurable business impact. The company will continue to advance its Userization philosophy—putting technology in service of the user—by integrating intelligent automation, real-time discovery, and adaptive training into its product suite. These innovations aim to create a unified, AI-powered experience where every user can succeed, no matter how fast enterprise systems evolve. This trajectory is reflected in industry recognition: Whatfix won the 2025 AI Breakthrough Award as “Overall AI-based Analytics Solution of the Year” and has been shortlisted for the AI Awards for “Best Use of AI for Learning,” with winners to be announced in September.

To explore Whatfix AI Agents and schedule a live demo, visit: whatfix.com/ai

About Whatfix
Whatfix is an AI platform advancing the “userization” of enterprise applications—empowering companies to maximize the ROI of their digital investments. Powered by a proprietary AI engine ScreenSense, Whatfix continuously interprets “Application Workflow Context” and “User Intent” to boost user productivity, ensure process compliance, and elevate user experience across applications. The product portfolio includes a Digital Adoption Platform (DAP), Mirror simulated application environments for hands-on training, and Product Analytics for no-code insights. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix.



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Prediction: This Artificial Intelligence (AI) Company Will Reshape Cloud Infrastructure by 2030

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Key Points

  • The cloud infrastructure space got a jump start thanks to the surge in demand for AI.

  • Oracle Cloud Infrastructure (OCI) recently signed a flurry of deals that could take its business to the next level.

  • The company is on a path to become one of the world’s largest cloud providers.

  • 10 stocks we like better than Oracle ›

The advent of modern cloud computing is largely attributed to Amazon, which pioneered cloud infrastructure services with the introduction of Amazon Web Services (AWS) in 2002. The industry has evolved over time, but the basics remain the same: Providers offer on-demand, scalable computing, software, data storage, and networking capabilities to any business with an internet connection.

After a period of slower growth, the cloud infrastructure space got a jump start thanks to recent developments in the field of artificial intelligence (AI). However, the large language models that underpin the technology require a great deal of computational horsepower, which typically isn’t available outside a data center. As a result, the demand for cloud infrastructure services has skyrocketed in recent years, and it’s expected only to grow from here.

Where to invest $1,000 right now? Our analyst team just revealed what they believe are the 10 best stocks to buy right now. Continue »

Recent developments suggest there could be a big shakeup coming to the cloud infrastructure space, led by technology stalwart Oracle (NYSE: ORCL).

Image source: Getty Images.

Skyrocketing demand for Oracle Cloud

While the company is primarily known for its flagship Oracle Database, it offers customers a growing suite of enterprise software, integrated cloud applications, and cloud infrastructure services.

Oracle Cloud Infrastructure (OCI) has long trailed the Big Three cloud providers. To close out the calendar second quarter, AWS, Microsoft Azure, and Alphabet‘s Google Cloud controlled 30%, 20%, and 13% of the market, respectively, according to data compiled by Statista. Oracle ran a distant fifth with 3% of the market.

Yet, recent developments suggest a paradigm shift in the status quo. When Oracle released the results of its fiscal 2026 first quarter (ended Aug. 31), the headline numbers were largely business as usual. Total revenue grew 11% year over year to $14.9 billion, while its adjusted earnings per share (EPS) of $1.47 grew 6%.

However, investors were taken aback by the magnitude of Oracle’s backlog, as its remaining performance obligation (RPO) — or contractual obligations not yet included in revenue — surged 359% year over year to $455 billion. Perhaps more impressive is the $317 billion in contracts signed during the first quarter alone.

Oracle’s position as a trusted partner to enterprise made it “the go-to place for AI workloads,” according to CEO Safra Catz. If that wasn’t enough, she went on to say, “We expect to sign-up several additional multi-billion-dollar customers and RPO is likely to exceed half-a-trillion dollars.”

Breaking down that backlog shows that Oracle will be reaping the benefit of those deals for years to come:

  • Fiscal 2026 cloud revenue of $18 billion, up 77%
  • Fiscal 2027 cloud revenue of $32 billion, up 78%
  • Fiscal 2028 cloud revenue of $73 billion, up 128%
  • Fiscal 2029 cloud revenue of $114 billion, up 56%
  • Fiscal 2030 cloud revenue of $144 billion, up 26%

The company notes that the majority of the revenue in this outlook is already booked in RPO, so there are contracts backing these forecasts. If Oracle is able to reach these lofty benchmarks, and that’s still a big if, OCI will join the big leagues of cloud infrastructure and could potentially unseat one or more of the Big Three.

A changing of the guard?

As previously stated, Amazon, Microsoft, and Google top the list of cloud infrastructure providers, so it helps to see where they stand. During the first six months of 2025, AWS generated revenue of $60.1 billion, up 17%, suggesting a run rate of $120 billion. During the same period, Google Cloud’s revenue came in at $25.9 billion, up 30%, suggesting a run rate of about $51.8 billion. Microsoft doesn’t generally break out Azure’s revenue, but it recently revealed that for fiscal 2025 (ended June 30), Azure surpassed $75 billion in revenue, up 34%.

Given the limitations, this is obviously not an apples-to-apples comparison, but it provides us with a starting point. Taking these extrapolated figures and applying their most recent growth rates over the coming four years, here’s where the Big Three would stand by the end of calendar 2029 compared to Oracle:

  • AWS: $225 billion
  • Azure: $241 billion
  • Google Cloud: $157 billion
  • Oracle: $144 billion

Using our imperfect information and assuming Oracle can turn its RPO into cloud revenue, this exercise shows a path for OCI to mount a challenge to the Big Three over the next five years.

To be clear, this is fun with numbers, and life doesn’t occur in a vacuum. All of our cloud infrastructure providers will likely grow more quickly or more slowly than our examples suggest. One of the upstart neocloud providers could capture an outsize portion of the market. There are plenty of other examples of what could go very right or very wrong, but you get the idea.

To buy or not to buy?

The recent surge in Oracle’s stock price has had a commensurate impact on its valuation, which appears lofty at first glance. The stock is selling for 38 times next year’s earnings, which is certainly a premium. However, using the more appropriate forward price/earnings-to-growth (PEG) ratio, which accounts for the company’s growth trajectory, the multiple comes in at 0.8, when any number less than 1 is the standard for an undervalued stock.

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Danny Vena has positions in Alphabet, Amazon, and Microsoft. The Motley Fool has positions in and recommends Alphabet, Amazon, Microsoft, and Oracle. The Motley Fool recommends the following options: long January 2026 $395 calls on Microsoft and short January 2026 $405 calls on Microsoft. The Motley Fool has a disclosure policy.

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.



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Rolling Stone’s parent company sues Google over AI Overviews

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Disclosure: Penske Media Corporation is an investor in Vox Media, The Verge’s parent company.

Penske Media Corporation, the publisher of Rolling Stone and The Hollywood Reporter, has become the first major American media company to sue Google over its AI summaries. The company claims that the AI Overviews that often appear at the top of search results leave users with little reason to click through to the source, hurting traffic and illegally benefitting from the work of its reporters.

While Penske Media is the biggest name to take on Google over its AI Overviews, it’s not the first. Online education company Chegg sued Google in February, as did a group of independent publishers in Europe. The News / Media Alliance has also spoken out about the feature, calling it the “definition of theft” and seeking action from the DOJ.

Google spokesperson José Castañeda defended the summaries to the Wall Street Journal saying, “with AI Overviews, people find search more helpful and use it more.” But Penske and other publishers say there is little reason to follow the links provided in search results and, as a result, they have seen significant drops in traffic and revenue. Penske claims in the suit that revenue from affiliate links is down by over 1/3 this year, and it attributes that directly to a drop in traffic from Google.

The company also claims it’s in a tough situation. It can either block Google from indexing its content, essentially removing itself from all search results, which would further devastate its business. Or, it can continue to provide training material to Google for its AI, “adding fuel to a fire that threatens PMC’s [Penske Media Corporation] entire publishing business,” the complaint states, according to the Wall Street Journal.



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Sainsbury’s talks to sell Argos to Chinese retailer JD.com collapse | J Sainsbury

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Sainsbury’s hopes of offloading its retail business Argos to one of China’s biggest retailers have collapsed as talks ended on Sunday.

The supermarket giant confirmed it was no longer in discussions with JD.com to sell Argos, the general merchandise arm it bought for more than £1bn less than a decade ago.

On Saturday it had announced talks with JD.com for a sale that it said would speed up the transformation of Argos, whose business has gone increasingly online and within larger Sainsbury’s branches.

But 24 hours later, Sainsbury’s said the deal was off. It said: “JD.com has communicated that it would now only be prepared to engage on a materially revised set of terms and commitments which are not in the best interests of Sainsbury’s shareholders, colleagues and broader stakeholders. Accordingly, Sainsbury’s confirms that it has now terminated discussions with JD.com.”

JD.com, which is unrelated to JD Sports, is one of China’s biggest retailers and also provides its supply chain-based technology and services across other sectors. Last year, JD.com walked away from a deal to buy the UK white goods and electronics retailer Curry’s.

Argos is the UK’s second largest general merchandise retailer, behind Tesco, with the third most visited retail website in the UK, according to Sainsbury’s. It retains almost 200 standalone stores – with kiosks where customers used to peruse its famous catalogue – and more than 1,100 collection points, mostly in Sainsbury’s stores.

Before the collapse, Sainsbury’s had talked up the potential deal as accelerating its turnaround of Argos, saying: “JD.com would bring world-class retail, technology and logistics expertise and invest to drive Argos’s growth and further transform the customer experience.”

A sale would almost certainly have commanded a far lower figure than the £1.1bn Sainsbury’s paid in 2016 for Home Retail, the then owner of Argos. Sainsbury’s latest accounts valued the chain at £344m, and the group said growth at the main supermarket business was weighed down by falling Argos profits.

Some retail analysts have questioned the supermarket’s transplanting of the Argos operation into its stores. Hundreds of standalone Argos stores were closed as the business restructured and moved more to online shopping.

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In 2023, Sainsbury’s closed down two Argos distribution centres and the business’s head office in Milton Keynes in a further attempt to cut costs.



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