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What is an ETA and how can European visitors to the UK apply for the new visa?

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The vast majority of overseas visitors to the United Kingdom must now obtain an Electronic Travel Authorisation (ETA) in advance.

The Home Office says it is creating “a more streamlined, digital immigration system which will be quicker and more secure for the millions of people who pass through the UK border each year”.

The government says: “Everyone wishing to travel to the UK – except British and Irish citizens – will need permission to travel in advance of coming here. This can be either through an Electronic Travel Authorisation or an eVisa.”

Most leisure and business travellers to the UK do not need a visa. But starting from 2 April 2025, almost all these overseas visitors, are now required to have an ETA. (Non-Europeans already needed the permit, but a large majority of visitors to the UK are from the EU.)

The exceptions are Irish citizens, and people who “have permission to live, work or study in the UK (including settled or pre-settled status or right of abode)”.

Ministers say rolling out the scheme worldwide will “prevent abuse of our immigration system”. But under pressure from London Heathrow airport, they have dropped the bizarre requirement for passengers merely in “airside” transit for a couple of hours to obtain an ETA.

These are the key questions and answers.

What is the ETA?

The United Kingdom, in common with many other countries, is demanding more information in advance from prospective visitors before they board planes, ships or trains to Britain – or drive across the border from Ireland to Northern Ireland.

The government says: “This will ensure we have information on those seeking to come to the UK helping to prevent dangerous individuals, such as criminals, entering the UK.”

The starting point of the journey to the UK is not relevant; what counts is the traveller’s nationality.

At present a relatively small number of arrivals do not qualify for “visa-free” status. They must go through the complex and expensive business of applying for an eVisa.

Until the Electronic Travel Authorisation was launched, everyone else just turned up. But now almost every foreign visitor must obtain the ETA, with the exception of Irish citizens.

As with the US Esta scheme, and similar systems used by Canada and Australia, applications must be made online in one of two ways:

Applicants must supply a photograph and answer a set of questions on “suitability and criminality”.

The ETA is linked to the traveller’s passport. The cost is £16 payable by Visa, Mastercard, American Express, JCB, Apple Pay or Google Pay.

The permit is valid for repeated stays of up to six months at a time within two years or until the passport expires, whichever is sooner.

How long does an ETA take to issue?

The Home Office says: “You will usually get a decision within three working days. Most people get a much quicker decision. Occasionally, it may take longer than three working days.”

In practice, as with Australian and Canadian permits, most decisions will be made and the permit issued within minutes.

Surprisingly, you need not have been issued with the pass at the time you start a journey to the UK. The Home Office says: “You must apply for an ETA before you travel to the UK. You can travel to the UK while waiting for a decision.”

This loophole could be extremely helpful to passengers who do not realise they need an ETA when they turn up at an airport, seaport or international rail terminal to travel to the UK. They can make an application on the spot, which will enable them meet the condition for continuing their journey.

What if an ETA is declined?

It depends why the application was turned down.

  • If a person’s ETA application is rejected because of an error they made, they will be told the reason and can apply again.
  • If a person’s ETA application is refused because they are regarded as unsuitable, they cannot appeal.

People who have a criminal record or were previously refused entry into the UK are advised to apply for a standard visitor visa instead.

Who checks the traveller has the ETA?

For the majority of travellers, airlines and ferry companies are expected to verify the ETA status before the passenger boards a flight or ship to the UK. They will be penalised if they fail to check.

The government says: “Where an inadequately documented arrival (IDA) is brought to the UK, the carrier may be liable for a fine of up to £2,000.”

Ferries from France to Dover, Eurostar trains to London, and Eurotunnel shuttles to Folkestone have “juxtaposed controls” and UK Border Force staff will check the permit while the traveller is in Continental Europe.

The glaring gap in the UK Border is Northern Ireland. A tourist to the Republic of Ireland who inadvertently or deliberately strays into Northern Ireland is legally obliged to have an ETA, but there is no indication how their status will be checked.

Does the ETA guarantee entry to the UK?

No. The Home Office says: “An ETA does not guarantee entry to the UK. You still need to either:

  • see a Border Force officer.
  • use an ePassport gate.”
All clear? UK eGate (Simon Calder)

How does the cost compare with other countries?

The £16 fee is mid-range, and the same as a US Esta currently. In ascending order of cost:

  • Australia issues free eVisitor permits.
  • Canada’s eta costs C$7 (£4) and is valid for up to five years.
  • The US Esta costs $21 (£16) for up to two years, but is reported to be rising soon to $40 (£30).
  • Europe’s much-delayed Etias scheme is set to cost €20 (£17) for up to three years.
  • New Zealand’s NZeTA is NZ$17 (£8) for up to two years. But it requires a further payment of NZ$100 (£44) as the International Visitor Levy (NZ$6 more if you apply on the website rather than the app).

Commercial sites that pay search engines to rank ahead of the official site have already appeared. They include one called eta-uk.site, which appears to be based in Florida, and charges up to $99.99 (£78) on top of the fee.

Do transit passengers need an ETA?

Not if they are remaining “airside”, ie not going through the UK Border and remaining in the transit area at London Heathrow or Manchester airport.

But anyone going through passport control – for example, landing at Gatwick and later flying out from Luton – will need one.

What’s different about Irish citizens?

Besides being well behaved, polite and good looking, they are are allowed free movement to the UK under the long-standing Common Travel Agreement.



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GST hike to make premium air travel costlier

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The Goods and Services Tax Council has raised the levy on non-economy air travel from 12% to 18%, a move experts believe will drive up fares for passengers travelling in premium economy (PE), business and first class.

Prior to the Council announcing the new tax regime on Wednesday, two major airlines requested for GST on all classes to be brought to 5%, three government officials confirmed to HT. (Bloomberg)

While the rate for economy travel stays unchanged to keep airfares affordable for mass travellers, the steeper GST on upper classes has triggered concern among airlines and online travel agents. Prior to the Council announcing the new tax regime on Wednesday, two major airlines requested for GST on all classes to be brought to 5%, three government officials confirmed to HT.

Former president of Travel Agents Federation of India (TAFI) Ajay Prakash said the new GST rate has come at a time when the Indian aviation market is going through a “very sensitive phase”.

“Increasing the GST for upper class fliers directly means airfares for all the three classes will shoot up,” he said. “While the government claims to promote Indian aviation by bringing in big aircraft, etc., levying higher GST is only going to discourage individual fliers to book on non-economy classes.”

Jitin Makkar, senior vice president and group head of corporate sector ratings in ICRA Limited, noted the additional levy will be passed on to the consumers.

An airline insider requesting anonymity said that the increase is no revolution but it is enough to make airlines rethink budgets and booking strategies. “Let alone the Air India crash (June 12 disaster that claimed 260 lives) that shook passenger confidence, Indian airlines are facing major troubles due to the ongoing Pakistan airspace closure leading to more flying time and increased airfares. At such a time, it was needed that the sector be allowed to remain untouched,” the official said.

A former airline official echoed similar views, saying, “India has only two major airlines now –– while one is trying to regain passenger trust while facing a loss of 5,000 crore due to Pakistan closing its airspace, the other (IndiGo) has just entered into the segment and launched its business product.”

Sheldon Hee, regional vice president, Asia Pacific, International Air Transport Association (IATA) termed the move “disappointing”. IATA is a global trade association of airlines, representing around 300 airlines or about 80% of worldwide air traffic and acts as a global voice of the airlines.

“In many ways, India has been an amazing aviation story with its impressive growth, record aircraft orders, and world class infrastructure. Aviation has tremendous potential to contribute to India’s economic growth, both directly as Indian airlines grow, and indirectly through increased connectivity for travellers and businesses alike. It is, therefore, disappointing to hear of a decision to increase the GST on non-economy travel with no clear justification,” Hee said.

“This increase runs counter to the efforts of Indian carriers, which have been investing in their premium products to enhance the travel experience on their flights. Tax on non-economy air travel has risen dramatically –– GST is at 18% after yesterday’s announcement, compared to the 8.6% rate in 2017 under the service tax regime.”

Hee also said that for its aviation industry to thrive, India needs to take a whole of government approach in considering broader policy and consider the risks of such policies on dampening demand and undermining profitability in order for its aviation industry to thrive.

“Asia Pacific airlines are forecast to only earn $2.60 per passenger in 2025. Taxing premium travellers, where these customers often make a difference to a route’s viability, is counterproductive,” he added.

Makkar, however, said that the increase should not have a significant impact on the business class segment considering this segment’s low price elasticity, though there could be some amount of downtrading to the economy segment.

“By keeping rates stable for economy travellers, this measure is likely to ensure continued affordability, thus making air travel more accessible,” he concluded.



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Industry’s finest to be recognised at the India Travel Awards on 9 September in Delhi – Tourism Breaking News

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India Travel Awards 2025 will be held on 9 September at Le Méridien, New Delhi. The prestigious event, a benchmark for over a decade, honours outstanding contributions across the travel and tourism industry. In this exclusive, black-tie gala, winners will go home with ‘Maya’ – the coveted trophy that is a symbol of aspiration and achievement.



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Festive travel packages by Thomas Cook India and SOTC Travel

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Traditionally, Indian festivals have been celebrated at home or in ancestral houses, with families gathering under one roof. Recently, Indian consumers have also been choosing to travel and celebrate festivals with multi-generational family units and friends.

Thomas Cook India and SOTC Travel’s India Holiday Report 2025 highlights this shift in consumer behaviour, with demand for longer festive breaks, higher holiday spends and interest in experiences ranging from heritage and luxury stays to cruises and new destinations.

To tap into this growing festival travel trend, Thomas Cook (India) Limited, an omnichannel travel services company, and its Group Company, SOTC Travel, have introduced a specially curated range of holidays for the upcoming festive season, featuring special group tour departures from Kolkata for Durga Puja and Karnataka for Dussehra, as well as from high-potential markets of Gujarat and Maharashtra. In addition, the companies have also announced special Diwali departures across key pan-India markets.

The companies have also announced a special offer: discounts of up to Rs.10000 per transaction across select holidays via HDFC credit cards.

Festive tourism trends

Longer stays and increased spends: From the traditional 3 days Indians are now extending their stays to 6-12 days (multi-generational families combining school vacations like Dussehra, Durga Puja and Diwali). Young India’s millennials/GenZ and working professionals are embracing extended trips, combining weekends with festival holidays for a 5-6 day break



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Favourite destinations:

  • Domestic & Indian Subcontinent: Andaman, Kerala, Kashmir, Himachal Pradesh, Rajasthan, Goa, Karnataka, North East, Sri Lanka, Bhutan and Nepal

  • International: Thailand, Singapore with Bintan, Malaysia, Sabah, Indonesia, Vietnam, Oman, Australia-New Zealand, Switzerland, France, Finland, Japan, Georgia, Germany, Spain, Austria, Kenya, South Africa, Dubai, Abu Dhabi, Maldives, Mauritius, South Korea

  • Visa-Free, Visa-on-arrival and easy-visa destinations in demand: Thailand, Malaysia, Philippines, Sri Lanka, Nepal, Bhutan; Dubai-Abu Dhabi, Indonesia, Maldives

  • Spiritual Journeys: Leveraging festive sentiment, Thomas Cook and SOTC have curated spiritual journeys through their Spiritual Journeys & Darshans portfolio – featuring Char Dham, Kashi, Ayodhya, Rameswaram, Tirupati, Amritsar, Varanasi, Prayagraj, Dwarka and Sri Lanka with special themed tours such as ‘Ramayan Anant Yatra’ and ‘Ramayan Trails’
  • Premium/affordable luxury travel: Customers are opting for luxury resorts and spas, with destinations like France, Switzerland, Scandinavia, South Korea, Japan, Singapore, Australia, New Zealand, Oman, Morocco, Seychelles
  • Cruising: Strong interest for sailings across South East Asia and the Middle East (Costa Cruises, Resorts World Cruises); premium sailings like Disney Cruise Line in Australia and Singapore; domestic (Cordelia)
  • Festival regional group tours: The companies are witnessing strong interest in their regional tours: Adhbhut Asia, Alokik Asia, Ashadharon Vietnam, Duronto Dubai O Abu Dhabi, Akorshonio France O Swiss with departures accompanied by regional tour managers; on-tour puja and curated vegetarian meals on select tours

Rajeev Kale, President & Country Head, Holidays, MICE, Visa – Thomas Cook (India) Limited said, “Travel has become non-negotiable and festive tourism serves as a cultural driver. We are witnessing a strong and exciting trend—Indians are no longer staying at home but increasingly choosing to celebrate festivals while travelling. This is reiterated in our India Holiday Report 2025 that also reveals a strong shift—85% of Indians are increasing their travel frequency and budgets, driven by a desire to celebrate culture in immersive, meaningful ways.

Hence, to maximise this opportunity we have launched innovative festive regional groups tours like Adhbhut Asia, Alokik Asia, Ashadharon Vietnam, combining local and authentic experiences to meet the aspirations of India’s new-age travellers.”

S.D. Nandakumar, President & Country Head – Holidays and Corporate Tours, SOTC Travel Limited said, “India’s festive calendar is fast emerging as a travel driver. Families and friends are increasingly using these breaks to create multiple holidays rather than a single long annual holiday. Significantly, this trend is not restricted to customers from metro cities, but also from India’s tier 2 and 3 markets, reflecting a strong, nationwide aspiration to travel. Travellers are also embracing new formats—cruise holidays, boutique and heritage stays, luxury villas and immersive experiences like culinary trails and adventure activities. At SOTC, we have designed our festive portfolio to blend celebration with exploration—curating domestic and international tours that allow Indians to experience their festivals in unique settings, while creating deeper connections and lasting memories.”





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