Jobs & Careers
‘United We Care’ Launches Shunya Labs, a Voice AI Infra for 32 Indic Languages
United We Care, an AI-driven mental health solutions startup, has launched Shunya Labs, a deep tech offshoot designed to take the lead in AI speech technology infrastructure.
With the claim of featuring an industry-leading Automatic Speech Recognition (ASR) engine, real-time on-premise capabilities, and a strong privacy-first approach, Shunya Labs.AI is operational and aims to transform the speech recognition landscape.
Shunya Labs claims that the ASR platform surpasses the top players in Big Tech on every critical metric.
With multilingual proficiency, having successfully tackled over 32 Indic languages and seven more on the way, including Hindi and Marathi, as well as Assamese and Maithili, Shunya Labs is specifically designed for India’s diverse linguistic market. The platform supports applications ranging from rural telehealth kiosks to large-scale call centres.
In addition to its broad language coverage, Shunya Labs emphasises inference speed, edge deployment, and overall accuracy, ensuring that it meets the unique needs of various sectors across the country.
Shunya Labs says that it reduces enterprise cloud expenses by 20 times while ensuring top-tier privacy and transparency.
Shunya Labs was originally developed to power Stella, the AI wellness engine from United We Care. This innovative technology has set nine global records in speech and language understanding. It has introduced groundbreaking advancements such as a Clinical Knowledge Graph with over 230 million nodes and the Spatio-Temporal Graph Attention Network (STGAT).
These innovations demonstrate that real-time emotional intelligence, linguistic nuance, and clinical reasoning can all operate within a single framework, the press release said.
Shunya Labs provides AI voice infrastructure designed for mission-critical environments, including hospitals, call centres, banks, government agencies, and defence sectors.
Reliance’s Jio Haptik has introduced enterprise-grade AI agents for small and medium businesses (SMBs) in India, priced at ₹10,000 for 2,000 conversations. The service offers WhatsApp and voice-based AI features to automate business processes, including customer support, bookings and lead qualification.
According to the company, the per-conversation cost ranges from ₹3 to ₹5, nearly half the cost of a human agent. “Early adopters are already seeing up to 80% of their repetitive customer support queries resolved automatically, along with a 20-25% increase in lead-to-sale conversions,” Ahshad Jussawalla, CEO of Haptik, said.
The AI agents meet enterprise-grade compliance and security standards, support 22 Indian languages and are aimed at businesses such as small clinics, e
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Apple is preparing to launch an AI-based web search service next year, stepping up competition with OpenAI and Perplexity AI, Bloomberg reported. The system, internally known as World Knowledge Answers, will be integrated with Siri and could later expand to Safari and Spotlight.
The new feature, described by Apple executives as an answer engine, is expected to arrive next Spring as part of a broader Siri overhaul. “The work we’ve done on this end-to-end revamp of Siri has given us the results we needed,” Craig Federighi, head of software engineering at Apple, reportedly told employees in a recent all-hands meeting.
The update will enable Siri to handle more complex queries by tapping LLMs. Apple is testing models from Google and Anthropic, while continuing to use its own Apple Foundation Models for on-device search.
According to Bloomberg, Apple has leaned towards Google’s Gemini for summarisation, citing more favourable financial terms after Anthropic sought over $1.5 billion annually for its Claude model.
The overhaul, internally codenamed Linwood and LLM Siri, will allow the assistant to summarise web results using text, images, videos and local information. Apple is also working on a visual redesign of Siri and a health-focused AI agent, slated for release in 2026.
The initiative comes as Apple maintains its $20 billion-a-year search arrangement with Google. A US judge this week ruled the deal can continue with minor adjustments, easing investor concerns.
Google’s market cap rose by about $228 billion on September 4, closing at a record high of $2.79 trillion.
However, Apple’s SVP of services, Eddy Cue, recently testified that Google searches from Apple devices have declined for the first time in two decades, noting the rise of “formidable competitors” in AI-powered search.
While Apple explored acquisitions of startups such as Perplexity and Mistral, it has opted to develop its own system. Bloomberg reported that Perplexity’s technology was seriously evaluated, but the company is no longer pursuing a deal.
Despite the push, Apple’s AI division has faced attrition. Key members of its Foundation Models team, including founder Ruoming Pang, have left for rivals like Meta, OpenAI and Anthropic.
The post Apple Plans AI Search Tool Powered by Google Gemini, Leaves Perplexity Out appeared first on Analytics India Magazine.
Sanjana Gupta
An information designer by training, Sanjana likes to delve into deep tech and enjoys learning about quantum, space, robotics and chips that build up our world. Outside of work, she likes to spend her time with books, especially those that explore the absurd.
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