New Delhi: The Delhi Government is preparing to launch a new digital travel pass called the ‘Saheli Smart Card’ for women and transgender persons in the capital. Scheduled for rollout by August 15, the initiative is aimed at offering free rides on Delhi Transport Corporation (DTC) and cluster buses to eligible beneficiaries aged 12 and above.
The upcoming smart card system will replace the current pink ticket method and will function under the National Common Mobility Card (NCMC) framework. A senior official confirmed that the card would require activation via the Automatic Fare Collection System (AFCS). “EOI in papers for empanelment of banks for this purpose has been issued and hopefully it will be rolled out by 15th August,” the official added.
Registration and KYC mandatory
To avail of the Saheli Smart Card, beneficiaries must register through the DTC portal and complete Know Your Customer (KYC) formalities at an authorised bank. Required documents include Aadhaar, PAN, proof of residence, and a passport-sized photograph. After registration, the card will be delivered by post. In case it is lost, a duplicate can be requested. Though travel will be free under the scheme, banks may levy a nominal service charge for issuing the card.
Background and impact of the pink ticket scheme
The pink ticket initiative, which the Saheli Smart Card will now replace, was introduced on October 29, 2019, by the Aam Aadmi Party (AAP) government to promote safer and more accessible public transport for women and transgender individuals. Introduced during the Bhai Dooj festival, the scheme has had a significant impact.
“In 2022, free travel for women via Pink tickets contributed to nearly 32 per cent of the total number of passengers travelling in a month,” a source stated.
Delhi’s public transport ridership, which stood at over 160 crore in 2019-20, declined sharply during the COVID-19 pandemic. It dropped to 71 crore in 2020-21, with a slight recovery to 93 crore in 2021-22. “Since April 2022 till today, it has reached nearly 125 crores, almost 75 per cent of the pre covid numbers,” according to a statement.
Political backlash
Despite its popularity, the scheme has not been without criticism. On March 29, the Bharatiya Janata Party (BJP) accused the AAP-led Delhi Government of mismanaging the programme. The party claimed that the free bus travel scheme and the broader operations of the Delhi Transport Corporation had resulted in a staggering financial loss of ₹70,471 crore.
(With inputs from ANI)