Tools & Platforms
Tote.ai plans convenience-store tech expansion

Convenience solution company Tote.ai received $22.6 million in funding. | Shutterstock
Tote.ai, an artificial intelligence (AI)-based point-of-sale system for fuel and convenience stores, received $22.6 million in funding to accelerate hiring, market expansion and product features.
The round was led by Cota Capital, with Storm Ventures and Cervin Ventures joining.
With Tote’s “one customer, one cart” architecture, customers can start shopping at the pump, add items via mobile and complete their purchase at any register or self-checkout without rescanning, the company said.
Because Tote built AI into the original product design, retailers can integrate promotions and loyalty offers in ways that bolted-on AI cannot, said Tote.ai.
“Fuel and convenience stores have been ignored for a long time,” said Shyam Rao, CEO of Tote.ai, Redwood City, California. “But these stores are the bedrock of small communities, bustling city neighborhoods and America’s highways. We saw an opportunity to help store leaders embrace new online, app-driven consumer behavior. Tote’s headless, event-driven architecture makes it easy for stores to cater promotions to the customer’s interests, offer discounts and loyalty sign-ups during every transaction and increase per-visit sales.”
Tote.ai gives fuel and convenience store leaders real-time visibility into operations, productivity, marketing campaigns and conversions across all devices, systems and stores, the company said. Using Tote, managers or executives can make changes to menus, promotions, prices and products without requiring IT assistance.
Interested in learning more about the latest in convenience-store technology? Don’t miss C-StoreTEC 2025 (October 27-29, Plano, Texas)—the industry’s premier technology leadership event created by retailers, for retailers. Visit https://cstoretec.com to secure your spot at this groundbreaking conference where convenience retail leaders collaborate to drive digital transformation and accelerate growth.
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Tools & Platforms
7 Essential AI Terms You Need to Know in 2025

What if the future of technology wasn’t just about tools, but about systems that think, learn, and act with purpose? Artificial intelligence (AI) is no longer a distant frontier, it’s here, reshaping industries and redefining what’s possible. Yet, as AI becomes more integrated into our lives, the language surrounding it can feel complex and overwhelming. Terms like Agentic AI or Retrieval-Augmented Generation (RAG) might sound like jargon, but they hold the key to understanding how AI is transforming everything from healthcare to e-commerce. If you’ve ever felt like you’re standing on the edge of a technological revolution without a map, you’re not alone. This report is here to help you decode the essential concepts driving AI innovation.
In the following sections, IBM Technology discuss seven pivotal AI terms that are shaping the future of technology. From autonomous systems that make decisions independently to semantic search tools that understand meaning rather than just words, these concepts reveal the innovative advancements powering today’s AI breakthroughs. Whether you’re a tech enthusiast, a professional navigating AI-driven industries, or simply curious about what’s next, this guide will provide clarity and insight. By the end, you’ll not only recognize these terms but also grasp their significance in the broader AI landscape. Understanding these ideas isn’t just about keeping up, it’s about staying ahead in a world where intelligence is no longer exclusively human.
Key AI Concepts Explained
TL;DR Key Takeaways :
- Agentic AI: Autonomous systems capable of perceiving, reasoning, and acting independently to achieve specific goals, enhancing efficiency in industries like healthcare, logistics, and software development.
- Large Reasoning Models: Advanced AI models designed for step-by-step problem-solving, excelling in fields requiring precision such as law, finance, and scientific research.
- Vector Databases: Enable semantic search by analyzing contextual meaning, improving personalization and user experience in applications like e-commerce, image recognition, and natural language processing.
- Retrieval-Augmented Generation (RAG): Combines knowledge retrieval with language generation to produce accurate, contextually informed AI outputs, benefiting industries like customer service and journalism.
- Artificial Superintelligence (ASI): A theoretical stage where machines surpass human intelligence, offering potential solutions to global challenges but raising significant ethical and safety concerns.
Agentic AI: Autonomous Systems with Purpose
Agentic AI refers to autonomous systems capable of perceiving their environment, reasoning through complex scenarios, and taking purposeful actions to achieve specific goals. These systems operate independently, making decisions without requiring constant human input.
For example:
- Autonomous vehicles rely on agentic AI to navigate roads, adapt to traffic conditions, and ensure passenger safety.
- Virtual assistants act as travel planners or data analysts, learning from user interactions and improving over time.
Their ability to adapt in real-time makes them invaluable in dynamic fields such as logistics, healthcare, and software development. By reducing the need for human intervention, agentic AI enhances efficiency and decision-making across industries.
Large Reasoning Models: Advanced Problem-Solving
Large reasoning models are a specialized subset of large language models (LLMs) designed to excel at step-by-step reasoning. Unlike general-purpose LLMs, these models break down complex problems into smaller, manageable steps, allowing more precise and logical outcomes.
Applications include:
- Mathematical proofs and solving intricate calculations.
- Legal document analysis to identify critical clauses and inconsistencies.
- Scientific research requiring high-level cognitive processing and hypothesis testing.
By using vast training data and reasoning capabilities, these models are becoming indispensable tools in industries that demand precision, such as law, finance, and academia.
Agents, RAG, ASI & More Explained
Advance your skills in AI by reading more of our detailed content.
Vector Databases: Unlocking Semantic Search
Vector databases store information as numerical vectors, allowing efficient semantic similarity searches. Unlike traditional keyword-based searches, vector databases analyze the contextual meaning of data points, making them ideal for applications requiring nuanced understanding. Examples of use cases:
- E-commerce platforms suggesting products based on user preferences and browsing history.
- Image recognition systems identifying visually similar images for cataloging or security purposes.
- Natural language processing tools improving search accuracy by understanding the intent behind queries.
This technology enhances personalization and user experience across industries, from retail to media, by delivering more relevant and context-aware results.
Retrieval-Augmented Generation (RAG): Merging Knowledge and Language
Retrieval-Augmented Generation (RAG) combines knowledge retrieval with language generation, creating AI systems capable of producing accurate, contextually informed responses. By integrating vector databases with LLMs, RAG enriches AI outputs with relevant external information. Practical applications include:
- Customer support chatbots retrieving specific product details to provide precise and helpful answers.
- AI tools generating reports enriched with real-time data, making sure relevance and accuracy.
This approach enhances the reliability of AI-generated content, making it a valuable tool for industries such as customer service, journalism, and research.
Model Context Protocol (MCP): Standardizing AI Integration
The Model Context Protocol (MCP) provides a standardized framework for connecting AI models to external tools and data sources. By defining clear integration protocols, MCP simplifies how AI systems interact with APIs, databases, and other platforms. Benefits of MCP include:
- Streamlined workflows across diverse systems, reducing integration complexity.
- Enhanced functionality for AI applications in sectors like finance, healthcare, and logistics.
For instance, MCP enables an AI-powered financial advisor to seamlessly integrate with real-time market data, improving decision-making efficiency and accuracy.
Mixture of Experts (MoE): Optimizing Neural Networks
The Mixture of Experts (MoE) architecture optimizes neural networks by selectively activating specific subnetworks, or “experts,” tailored to the task at hand. This targeted approach reduces computational overhead while maintaining high performance. Key advantages of MoE:
- Improved efficiency for large-scale AI models, allowing them to handle complex tasks with reduced resource usage.
- Scalability for applications such as natural language understanding, image processing, and speech recognition.
By engaging only the necessary parts of the network, MoE ensures resource efficiency without compromising accuracy, making it a critical innovation for scaling AI technologies.
Artificial Superintelligence (ASI): Theoretical Frontiers
Artificial Superintelligence (ASI) represents a hypothetical stage where machines surpass human intelligence across all domains. ASI would possess the ability to improve itself recursively, potentially leading to exponential technological advancements. While ASI remains speculative, its potential implications are profound:
- Solving global challenges such as climate change, disease eradication, and resource scarcity.
- Raising ethical concerns about control, safety, and societal impact, requiring careful oversight and regulation.
Understanding ASI is essential for preparing for its possible emergence and addressing the risks it may pose. Its development could redefine the boundaries of human achievement and responsibility.
Understanding the Future of AI
These seven AI concepts, Agentic AI, Large Reasoning Models, Vector Databases, Retrieval-Augmented Generation, Model Context Protocol, Mixture of Experts, and Artificial Superintelligence, highlight the fantastic potential of artificial intelligence. By familiarizing yourself with these terms, you gain a deeper understanding of the technologies shaping the future and their implications for industries and society. Staying informed about these foundational ideas equips you to navigate the complexities and opportunities of AI as it continues to evolve.
Media Credit: IBM Technology
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Tools & Platforms
AI Doctors won’t replace humans, but this technology will revolutionize healthcare

The Misconception of the AI Doctor
Is the future of medicine a cold, sterile room with a robot doctor? For decades, science fiction has painted a picture of a world where artificial intelligence, in its ultimate form, would take over the most complex of human professions.
From diagnosing our ailments to prescribing treatments with algorithmic precision, the idea of an all-knowing AI physician has been a staple of futuristic narratives. It’s a compelling, albeit a slightly unsettling, vision.
However, the truth is that this vision, as it has been popularly imagined, is a massive misconception. The real revolution in healthcare is far more subtle, more collaborative, and, frankly, much more beneficial to both patients and providers.
AI is not here to replace the human touch of a healthcare professional. Instead, it is working tirelessly behind the scenes, acting as an invisible and incredibly powerful assistant. The future of medicine isn’t about a robot taking over, but about giving doctors superhuman capabilities. The key to this transformation lies in a new class of technology known as AI agents in healthcare.
These are not independent entities but sophisticated systems designed to support, streamline, and amplify the expertise of human clinicians. They are the digital nervous system of a new era in medicine, and they are here to stay.
The Problem: The Hidden Data Crisis in Healthcare
Before we can fully grasp the power of these AI agents, we must first understand the fundamental problem they are designed to solve. Imagine you’ve had a recurring stomach issue and have seen three different doctors over the last year—a family physician, a gastroenterologist, and an ER doctor.
Each visit resulted in a new set of tests, a different diagnosis, and a fresh stack of paper and digital files. Now, imagine a fourth doctor needs to get a complete picture of your health. They have to chase down records from three separate clinics, manually sift through lab results, and piece together a fragmented story that is, more often than not, incomplete. This isn’t just a frustrating experience; it’s a hidden data crisis that plagues modern healthcare.
This issue stems from the way the healthcare industry has evolved. Each hospital, clinic, lab, and even personal health device has created its own “data silo.” These silos are like isolated islands of information. Patient records, medical images, administrative notes, and billing information are all stored in separate, incompatible systems. This lack of interoperability leads to inefficiencies, delays in care, and, most critically, the potential for diagnostic errors.
A patient’s full story remains a patchwork of disconnected files, making it incredibly difficult for clinicians to get the comprehensive view they need for effective diagnosis and treatment. In this environment, even the most advanced AI would be left blind and unable to provide meaningful insights.
The Solution: The Power of Unified Data Management
This is precisely where the concept of Unified Data Management becomes the most important innovation in modern healthcare. Think of it as the ultimate solution to the data crisis. It’s a strategic approach that consolidates all of a patient’s fragmented information into a single, cohesive, and easily accessible source. It’s not just about gathering data; it’s about a sophisticated process of harmonizing, cleansing, and organizing it.
A robust Unified Data Management system can pull in information from countless sources—electronic health records (EHRs), lab databases, medical imaging systems, genomic sequencing reports, and even real-time data from a patient’s wearable devices.
It eliminates inconsistencies, fills in missing gaps, and standardizes formats to create a single, authoritative source of truth. Without this foundational layer, the promise of AI in medicine is nothing more than a pipe dream. It is the engine that drives intelligent decision-making, ensuring that every AI agent and every human clinician is working from the same, accurate, and complete set of data. This strategic approach provides the bedrock upon which the next generation of healthcare is being built.
The Synergistic Duo: How AI Agents and UDM Work Together
The true power of AI in healthcare is not in a single, autonomous robot, but in the perfect synergy between AI agents in healthcare and Unified Data Management. One is the intelligent processor; the other is the comprehensive brain. An AI agent is only as smart as the data it has access to, and a unified data system is only as valuable as the insights that can be extracted from it. Together, they form a formidable team that is already transforming how medicine is practiced today.
Here are a few examples of how this powerful duo is changing the game:
- Predictive Analytics for Early Intervention: With a unified view of a patient’s health, AI agents can continuously monitor data streams from a patient’s lab results, vitals, and genetic markers. They can detect subtle patterns that might indicate the early onset of a chronic disease, flagging it for a human doctor before symptoms even appear. This enables proactive care that saves lives and reduces long-term healthcare costs.
- Personalized Medicine at Scale: A unified patient profile—complete with medical history, genetic data, and even lifestyle factors—allows an AI agent to recommend treatment plans tailored to an individual. This moves medicine away from a “one-size-fits-all” model towards highly precise and effective care.
- Automating Clinical and Administrative Tasks: AI agents can handle a host of routine but time-consuming tasks. From patient triage and appointment scheduling to processing lab results and medical billing, these agents streamline operations. By freeing up doctors and nurses from administrative burdens, they can dedicate more time and focus to what matters most: patient care.
The seamless integration of AI agents on top of a unified data foundation is the real key to a more efficient, accurate, and patient-centric healthcare system. It’s not a distant future—it’s a present-day reality being implemented in hospitals and clinics worldwide.
The Human Element Remains Central
Despite all the incredible advancements, it is crucial to remember that the human element remains at the very heart of healthcare. AI agents and unified data systems are tools, albeit extremely powerful ones.
They are designed to augment the skills of a doctor, not to replace them. A machine can analyze data, but it cannot offer a comforting hand, show empathy, or build the trust that is fundamental to the doctor-patient relationship.
Clinical judgment, intuition gained from years of experience, and the ability to connect with a patient on a human level are all irreplaceable qualities that AI cannot replicate. The future of medicine is not one where humans are obsolete.
Instead, it is one where the most demanding and complex tasks are assisted by technology, allowing doctors to dedicate their time and talent to the most valuable parts of their profession. By embracing this powerful synergy, the healthcare industry can overcome its biggest challenges, paving the way for a more effective, more personalized, and, most importantly, more compassionate system for everyone.
Tools & Platforms
SM Entertainment teams up with music tech startup Verses on AI-generated rap music project
K-pop powerhouse SM Entertainment has partnered with South Korean music technology startup Verses Inc. to develop an artificial intelligence-powered rap generation platform.
The collaboration centers on Verses‘ Rappie application, which generates rap lyrics, vocals and accompanying videos using AI. The beta platform was launched in June.
Rappie processes text input to generate lyrics, vocal performances and visual content. Users can choose from virtual stages to match the vibe of the rap song and AI-powered avatars will perform the generated music with syncing facial expressions and body movements.
The platform includes real-time editing features, allowing users to modify elements within the virtual stage.
The technology builds on Verses’ previous work with SM Entertainment‘s girl group aespa in developing metaverse-powered music experiences. That project, which follows the launch of aespa world on Naver Z’s metaverse platform ZEPETO, gained recognition from Google and Nvidia, said Verses.
The partnership with SM Entertainment will produce official song releases featuring composers and an immersive extended reality (XR) concert. SM is home to K-pop acts like aespa, RIIZE, NCT 127 and NCT DREAM.
For SM, the partnership with Verses comes amid its continued investment in tech-driven content creation. The company has previously experimented with virtual concerts and digital avatars for its artists. Last year, SM partnered with South Korean mobile network operator LG Uplus to develop AI-powered content for its first virtual artist, Naevis.
Naevis first appeared in aespa’s video My, Karina in 2021 as part of their fictional sci-fi inspired universe. In aespa’s lore, Naevis is a force that helps the members navigate between the real world and the digital dimension known as KWANGYA.
In 2022, SM and its metaverse content production house Studio KWANGYA formed a joint venture with Los Angeles-based virtual reality concert platform AmazeVR to produce immersive virtual reality (VR) concerts for the metaverse.
Meanwhile, in July, A2O Entertainment, the record label founded by SM Entertainment founder Lee Soo-man, disclosed plans to launch an AI-powered chatbot in August that enables conversations between fans and A20 artists.
In the second quarter of 2025, SM reported a 19.3% YoY jump in consolidated revenue to 302.9 billion South Korean won (approx. USD $218 million), driven by surging album sales and strong merchandise performance.
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