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TikTok to Lay Off Content Moderators, Adopt AI-Powered Solutions

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TikTok reportedly plans to lay off hundreds of staffers in its trust and safety department as it reorganizes its content moderation efforts and automates more of that work with artificial intelligence.

The social media platform is set to lay off content moderation and security staff in London, south Asia and southeast Asia, the Financial Times (FT) reported Friday (Aug. 22), citing an internal email sent to TikTok’s trust and safety department staff.

TikTok did not immediately reply to PYMNTS’ request for comment.

According to the FT report, the company said in the email that the changes in staffing “are intended to concentrate operation expertise in specific locations” and that “technological advances, such as the enhancement of large language models, are reshaping our approach.”

TikTok announced earlier this month that it is shutting down its trust and safety operation in Berlin, the report said.

The report of the latest layoffs came a week before the company’s staff in London were set to vote on unionization, according to the report.

It also came weeks after the implementation of parts of the United Kingdom’s Online Safety Act, which requires tech companies to quickly remove dangerous and illegal content from their platforms, per the report.

It was reported in July 2023 that the European Union’s governing body conducted a stress test at TikTok’s Dublin offices and found that the company was not yet compliant with the moderation protocols in the EU’s Digital Services Act, which had not yet been implemented.

However, an EU commissioner commended the company for its voluntary agreement to undergo the test and commit resources to ensuring compliance.

In March 2024, on-demand ordering and delivery platform DoorDashsaid it added an AI feature designed to detect and prevent verbal abuse or harassment on its platform. The company said this SafeChat+ feature is meant to protect both customers and delivery drivers.

Social media platform X said in January 2024 that it was adding 100 content moderators to police child abuse content.

When AI startup OpenAI launched its large language model GPT-4 in August 2023, the company suggested that it could be used to develop AI-assisted content moderation systems that would reduce the need for human intervention.





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This MOSI exhibit will give you a hands-on look at artificial intelligence – Tampa Bay Times

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This MOSI exhibit will give you a hands-on look at artificial intelligence  Tampa Bay Times



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Spain Leads Europe in Adopting AI for Vacation Planning, Study Shows

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Spain records higher adoption of Artificial Intelligence – AI in vacation planning than the European average, according to the 2025 Europ Assistance-Ipsos barometer.

The study finds that 20% of Spanish travelers have used AI-based tools to organize or book their holidays, compared with 16% across Europe.

The research highlights Spain as one of the leading countries in integrating digital tools into travel planning. AI applications are most commonly used for accommodation searches, destination information, and itinerary planning, indicating a shift in how tourists prepare for trips.

Growing Use of AI in Travel

According to the survey, 48% of Spanish travelers using AI rely on it for accommodation recommendations, while 47% use it for information about destinations. Another 37% turn to AI tools for help creating itineraries. The technology is also used for finding activities (33%) and booking platform recommendations (26%).

Looking ahead, the interest in AI continues to grow. The report shows that 26% of Spanish respondents plan to use AI in future travel planning, compared with 21% of Europeans overall. However, 39% of Spanish participants remain undecided about whether they will adopt such tools.

Comparison with European Trends

The survey indicates that Spanish travelers are more proactive than the European average in experimenting with AI for holidays. While adoption is not yet universal, Spain’s figures consistently exceed continental averages, underscoring the country’s readiness to embrace new technologies in tourism.

In Europe as a whole, AI is beginning to make inroads into vacation planning but at a slower pace. The 2025 Europ Assistance-Ipsos barometer suggests that cultural attitudes and awareness of technological solutions may play a role in shaping adoption levels across different countries.

Changing Travel Behaviors

The findings suggest a gradual transformation in how trips are organized. Traditional methods such as guidebooks and personal recommendations are being complemented—and in some cases replaced—by AI-driven suggestions. From streamlining searches for accommodation to tailoring activity options, digital tools are expanding their influence on the traveler experience.

While Spain shows higher-than-average adoption rates, the survey also reflects caution. A significant portion of travelers remain unsure about whether they will use AI in the future, highlighting that trust, familiarity, and data privacy considerations continue to influence behavior.

The Europ Assistance-Ipsos barometer confirms that Spain is emerging as a frontrunner in adopting AI for travel planning, reflecting both a strong appetite for digital solutions and an evolving approach to how holidays are designed and booked.

Photo Credit: ProStockStudio / Shutterstock.com



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NBA star Tristan Thompson is bringing artificial intelligence to basketball fans

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Listen and subscribe to Financial Freestyle on Apple Podcasts, Spotify, or wherever you find your favorite podcasts.

Tristan Thompson is well-recognized for his career in the NBA, having played for teams like the Cleveland Cavaliers, the Boston Celtics, and the Los Angeles Lakers, to name a few. He was even part of the team that earned an NBA championship in 2016. But while Thompson’s basketball reputation precedes him, off the court, he’s focusing on his various entrepreneurial ventures.

When asked by Yahoo Finance’s Financial Freestyle podcast host Ross Mac if he would invest his final dollar in artificial intelligence or the blockchain, Thompson picked the industry that’s already projected to be worth $3.6 trillion by 2034.

“You see what Mark Zuckerberg’s paying for all these AI gurus? So I might go AI,” he said (see the full episode above; listen below).

Thompson has already made AI one of his entrepreneurial ventures with the launch of TracyAI, an artificial intelligence that’s meant to offer real-time NBA analysis and predictive insights.

“Imagine a sports analyst or commentator on steroids,” he explained to Mac. “What I mean by that is having all the high-level analytics that you cannot get from NBA.com and ESPN … the analytics are coming from the professional teams. We have certain data and access to certain companies that only professional sports teams have access to. And I was able to pull that data with my resources and put it into the AI agent.”

Thompson saw the venture as “low-hanging fruit,” as it was one of the few areas he hadn’t yet noticed artificial intelligence being worked into. Though AI is slowly finding its way into the sports industry, TracyAI offers basketball fans access to statistics and projections they may not have had through the typical channels, creating a unique fan experience.

Tristan Thompson of the Cleveland Cavaliers warms up before the game against the Portland Trail Blazers at the Moda Center on March 25, 2025, in Portland, Ore. The Cleveland Cavaliers won 122-111. (Alika Jenner/Getty Images) · Alika Jenner via Getty Images

Though Thompson admitted AI has created some of its own controversies, it’s a venture where he’s ready to invest some of his financial resources to capitalize on the industry’s projected rapid growth.

“For me, it’s like, if [AI is] covering so many sectors, how come it hasn’t got into sports?” Thompson said. “This is an opportunity where I can be a visionary and a pioneer … I’ve always had this grind, build-up mentality, so it just migrated easily into Web3. If you look at Daryl Morey, he said he used AI agents to curate his Sixers roster … that just shows you that’s the first domino effect into something great.”



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