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The Stack: How AI Is Driving Rapid Change in Business

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This week’s column dives into Mary Meeker’s latest report, and also looks at how Road Runner Sports is elevating its customer experience
This story is part of “The Stack,” a weekly column that takes a deep dive into the ways tech companies are shaping the future of fitness and wellness

I was surprised to see an email in my inbox about a new report from Bond, the venture capital firm based in San Francisco and founded by Mary Meeker. Following the link brought me to a massive 340-page report. It was like Christmas in July.

If you don’t know, Meeker is known as the “Queen of the Internet.” While at Morgan Stanley, Meeker and Chris DePuy published “The Internet Report,” which guided investors through the dot-com boom era and beyond. So, what does she and her co-authors of “Trends – Artificial Intelligence” have to say today? A lot.

The report covers everything from soup to nuts, and includes chapters on AI deployment, usage, costs, growth, the competitive landscape, capital expenditures and IRL uses such as at work.  

The report paints an AI landscape using numerous graphs and charts, mostly festooned with arrows that go up, but also with some bleak data points such as “monetization threats.”

One of the key takeaways of the report is the speed of change occurring.

“To say the world is changing at unprecedented rates is an understatement,” the report’s authors said. “Rapid and transformative technology innovation/adoption represent key underpinnings of these changes. As does leadership evolution for the global powers.”

The report noted the rise of Google, Alibaba and Facebook – each experiencing growth arcs that were relatively steady.

“Fast forward to today with the world’s organized, connected and accessible information being supercharged by artificial intelligence, accelerating computing power and semi-borderless capital … all driving massive change,” the authors of the report said. “Sport provides a good analogy for AI’s constant improvements. As athletes continue to wow us and break records, their talent is increasingly enhanced by better data/inputs/training. The same is true for businesses, where computers are ingesting massive datasets to get smarter and more competitive.”

Over time, the speed of change is only expected to increase, so hang on.

If you want to learn more, download the report here

The New Kid on the Block

The latest development in AI is “Agentic AI,” which is the spooky one that works autonomously with little human oversight. Instead, it runs on its own to reach specific goals. This form of AI joins the ranks of other powerful models, such as predictive and generative AI. In truth, Agentic AI is not so much spooky as it is advanced.

For the retail, hospitality and fitness industries, companies such as Profitmind are working with businesses to create an “intelligence layer” with Agentic AI that can assist in price optimization, performance analysis and inventory analysis. It can even be used in competitive and white space analysis.

SalesRevv, a software platform for fitness brands, uses agentic AI in text messages (credit: SalesRevv)

In IBM’s latest “Global C-suite Series” report, analysts polled CEOs and looked at how Agentic AI can help businesses move from profitability to greater productivity. 

“Technology promises to help them make smarter, better decisions that drive growth and stakeholder value,” the report’s authors said. “AI agents, in particular, offer predictive capabilities that let teams see the impact of change before they lift a finger. This autonomous, adaptive and self-iterating technology is already dramatically changing how businesses operate.”

Business leaders are taking note. IBM’s survey of executives found that 61 percent of CEOs polled “say their organization is actively adopting AI agents and preparing to implement them at scale.”

Tying Everything Together

Road Runner Sports, the nationwide fitness retailer, recently teamed up with unified commerce solutions leader Aptos to implement the tech company’s modern, mobile-first Point of Sale (POS) platform, Aptos One. This strategic deployment, extending across Road Runner Sports’ 50-plus U.S. stores, aims to significantly enhance customer engagement and omnichannel capabilities.

Deploying Aptos One is in response to growing consumer demands for an overall better shopping experience, whether it is online, in a physical store or at a pop-up shop. Personalization and seamless experiences are key.

Aptos said the integration of Aptos One will seamlessly connect with Road Runner Sports’ existing Aptos SaaS applications, including Merchandising, Order Management System (OMS), Customer Relationship Management (CRM) and Sales Audit. The company said this connectivity will enable highly personalized customer service, real-time inventory visibility and a unified experience across online and offline interactions.

San Diego-based Road Runner Sports is renowned for its diverse selection of athletic shoes, apparel and fitness devices. Their shoppers are fiercely loyal and expect a high level of personalization. The company’s commitment to inspiring active and healthy lifestyles is exemplified by its unique Fit Finder technology, which provides in-store and online customers with personalized shoe fittings, and its popular membership program, offering extended guarantees and exclusive benefits. 

“We’ve redefined the traditional shoe buying experience,” Tom Compogiannis, chief financial officer at Road Runner Sports, said in a statement. “Our interest in Aptos One stemmed from our continuous pursuit of elevating our customers’ journey.”

exterior of a Road Runner Sports store
credit: Arne Beruldsen/shutterstock.com

Beyond in-store enhancements, Compogiannis foresees significant opportunities for Aptos One to facilitate Road Runner Sports’ presence at external events such as pop-up shops, expos and gatherings.

“We want to interact with Road Runner Sports customers and potential customers wherever they are,” Compogiannis added. “As a cloud-native, mobile-first solution, Aptos One makes it easy to conduct selling activities just about anywhere.”

This capability allows store teams to engage with local communities, expanding customer acquisition and sales opportunities outside traditional store environments.”

Jeremy Grunzweig, general manager at Aptos, emphasized that Aptos One was developed in response to retailer feedback, combining robust enterprise-grade, omnichannel POS functionality with a mobile-first design.

For inquiries and tips related to “The Stack,” please reach out to [email protected]





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Webcash, a B2B financial artificial intelligence (AI) agent company, announced on the 15th that it h..

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“WIN-CMS Affiliate Project” Business Agreement

Kang Won-joo, CEO of Webkesi (right), and Bae Yeon-soo, vice president of Woori Bank’s Industrial Group, are taking a commemorative photo at the business agreement ceremony for the WIN-CMS Alliance Project held at Webkesi headquarters in Yeongdeungpo-gu, Seoul on the 12th.

Webcash, a B2B financial artificial intelligence (AI) agent company, announced on the 15th that it has signed a business agreement with Woori Bank to promote the WIN-CMS alliance project.

With this agreement, WebCash’s electronic tax invoice solution “Texville 365” and overseas financial institution account details integration solution “Global Dashboard” will be provided as partnership services within Woori Bank’s integrated fund management service WIN-CMS (Cash Management Service).

WIN-CMS is a service that helps companies manage multiple accounts held in one place. In addition, the combination of web cash solutions that increase corporate funding efficiency is expected to greatly improve the automation and efficiency of corporate customers.

With this agreement, the two companies will continue various cooperation systems, including joint marketing to attract new customers for ▲ WIN-CMS alliance services △ expansion of additional services to enhance convenience of use. Through this, Webcash has a strategy to establish a stable channel to secure new customers and expand the scope of its service.

Kang Won-joo, CEO of Webcash, said, “We are happy to provide a stable fund management environment to more corporate customers through this business agreement,” adding, “Webcash will continue to lead corporate fund innovation as a B2B financial AI agent company.”



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South Korea to probe potential human rights abuses in US raid

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The South Korean government says it is investigating potential human rights violations during the raid and detention of Korean workers by US authorities.

South Korea has expressed “strong regret” to the US and has officially asked that its citizens’ rights and interests are not infringed during law enforcement proceedings, said a presidential spokesperson on Monday.

More than 300 South Korean workers returned home on Friday after being held for a week following a raid at an electric vehicle battery plant in the US state of Georgia.

The incident has tested ties between the countries, even as South Korean firms are set to invest billions in America under a trade deal to avoid steep US tariffs.

South Korean authorities will work with the relevant companies to “thoroughly investigate any potential human rights violations or other issues”, said the presidential spokesperson during a press briefing.

The raid has raised tensions between the US and South Korea, where many of those detained were from, with President Lee Jae-myung warning that it will discourage foreign investment into the US.

He called the situation “bewildering”, adding that it is a common practice for Korean companies to send workers to help set up overseas factories.

Last week, Hyundai said the plant’s opening will be delayed by at least two months.

South Korea’s trade unions have called on Trump to issue an official apology.

On 4 September, around 475 people – mostly South Korean nationals – were arrested at a Hyundai-operated plant, in what marked the largest single-location immigration raid since US President Donald Trump launched a crackdown on illegal migrants earlier this year.

Immigration and Customs Enforcement (ICE) officials said the South Koreans had overstayed their visas or were not permitted to work in the US.

A South Korean worker who witnessed the raid told the BBC of panic and confusion as federal agents descended on the site, with some people being led away in chains.

Trump has said foreign workers sent to the country are “welcome” and he doesn’t want to “frighten off” investors.

The US needs to learn from foreign experts of fields like shipbuilding, chipmaking and computing, Trump said on his Truth Social platform on Sunday.

“We welcome them, we welcome their employees, and we are willing to proudly say we will learn from them, and do even better than them at their own ‘game,’ sometime in the not too distant future,” he said.



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Email eats up 28% of your week. Here’s how to get your time back

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You sit down to tackle a big project, and within minutes, your inbox pings. A Slack message follows. By the time you’ve responded to those, another four have hit your inbox. Before you know it, your morning’s derailed, and your deep work window is gone. 

Email alone consumes over a quarter of the average professional’s workweek. But it’s not just the volume that hurts. It’s how email fragments your attention, blocks deep work, and subtly sabotages your success. The average knowledge worker gets hit with 117 emails and 153 chat messages a day. And they check email on average 15 times daily, often reacting instead of prioritizing.

At Lifehack Method, we coach busy professionals on how to reclaim their time and do meaningful, fulfilling work. I’ve interviewed hundreds of managers and executives about how they manage email. Some are still drowning. But others have found simple, powerful systems that have changed the game (and no, it’s not necessary to aspire to Inbox Zero). 

With just a few key shifts, you can, too. Here are five proven strategies to stop letting email run your day.

1. Force yourself to close your email inbox

Most professionals work with their email inbox open, just in case an urgent request comes through. But that hypervigilance crushes your focus and can cause you to be less effective as a manager.

The fix is batching. Check all your communication channels—email, Slack, Teams—in short, focused windows. Outside those windows, you close your inbox and turn off notifications. If the idea makes you nervous, start small. Try five mini batch sessions spaced throughout the day. Eventually, you’ll find that three 30-minute sessions are plenty, even for high-volume inboxes.

What do you do during these batching sessions? Enter strategy #2: 

2. Replace your folders with the Stack Method

The Stack Method is a popular email folder system that professionals use to categorize each email that comes into their inbox. Instead of creating dozens of folders based on your unique workflow, every email goes to one of five folders based on the action it needs.

These are the five folders: 

  • Reply: Needs a thoughtful response, but will take you more than two minutes
  • Do: Small tasks to complete (under 15 minutes)
  • Meetings: Scheduling or prep-related items
  • Waiting On: You’ve responded, but need follow-up
  • Review: FYIs, CCs, or anything to skim later

During your email batch sessions, your job is to clear your main inbox by sorting everything into these folders. Once sorted, take action on each folder during dedicated time blocks. This is how overwhelmed professionals regain control over their email inbox quickly, without worrying that something is falling through the cracks.

3. Use AI to prioritize, conserve mental energy, and go faster

Ever left responding to an email for “later” only to spend more time remembering, flagging, or reopening it? It’s often because we don’t have the mental bandwidth to carefully type out a reply right then and there. 

But with voice dictation, which is three times faster than typing, layered with AI, you’ll find that email responses that used to take 5–10 minutes can now be done in under two. You can even use an AI writer (such as Chat GPT Writer, which plugs directly into Gmail) to draft a first pass, which you then review and edit. 

Here’s a voice-dictation prompt to use on the go: “Draft an email response from me [Your Name]. Tell them: [ramble your message here]. Keep it [short, informal, professional, etc.].” The AI turns your verbal mess into a polished email draft that’s 80% ready to go.

Executives are also using AI Agent tools like Fyxer.ai for AI-generated replies and inbox prioritization. Kara Brown is the CEO of LeadCoverage, the largest go-to-market agency that focuses on supply chain. She shares, “I’m sort of obsessed with [Fyxer], mostly because of the prioritization. It tells me when I get a one-to-one email versus when I’m on a list serve . . . which is very handy in my very full inbox. It [also] drafts a response for me based on all the other emails that I’ve written. Frankly, Fyxer is much nicer than I am! While I might write a three-word reply, like “OK, thank you,” it will write four or five sentences and make me sound so much nicer and polite. It’s making it a lot easier to be more personal in my insanely overwhelming inbox.” 

Jeff Smith, PhD, is the founder of QuantumIOT and a serial technology entrepreneur. He is quick to note that the best AI agent features currently offered by third parties will likely become native to your email platform of choice very soon. So, if you’re not an early adopter of new tech, you have nothing to worry about. “The real win really isn’t inbox zero, it’s more like finally having the kind of assistant that we’ve only really ever seen on TV,” he says. 

This isn’t about outsourcing your voice. It’s about expressing what you already know, but faster, cleaner, and more professionally.

4. Buy time with placeholder replies

When someone emails you, they’re not usually expecting an immediate answer. What they really want is certainty that you saw it, and a clear timeline for your reply. Send a placeholder reply like this: “Thanks—this is on my radar. I’ll get back to you by tomorrow afternoon. Let me know if it’s more urgent.” That one line calms the sender and gives you breathing room to craft a well-thought out response later.

Another variation: If someone’s message is vague, don’t try to decode it yourself. Reply with a quick clarifying question: “Quick q—are you looking for input on X, or a final decision on Y?” This avoids the dread that you might erroneously interpret what they need from you, and end up needing to re-do the work anyway.

5. Replace long collaborative threads entirely

When collaboration happens inside email threads, workers feel pressured to constantly check their inbox, just in case someone’s waiting on them. Even the best batching system can break down when your colleagues are unknowingly using your inbox as a live chat tool. 

Cal Newport, computer science professor and author of A World Without Email, calls this constant back-and-forth the “hyperactive hive mind”—a work style where problems are solved through an endless string of ad hoc, unscheduled messages. He calls this workflow a “misery-making machine.” With AI, this problem will accelerate. If you’re sending more emails, faster, you’d better believe that everyone else will, too. The hive mind will become even more hyperactive.

The fix is to move collaborative work to shared hubs like Google Docs (for coauthoring and commenting) and Asana or ClickUp (for task-based back-and-forth).

This shift creates two clear benefits. First, it protects your inbox for what it’s meant for—announcements, logistics, and brief 1:1 communications. Second, it protects your time by shifting multi-person conversations into tools designed for asynchronous collaboration (such as Asana, which is what we use at Lifehack Method).

If you’re leading a team, make this an explicit policy. If you’re an individual contributor, start by modeling the behavior—commenting in docs, tagging teammates in project tools, and replying to email threads with “Let’s move this over to Asana.” The more collaborative conversations you remove from email, the easier it becomes to manage your inbox and maintain your focus.

Email doesn’t have to be your biggest productivity leak

These strategies aren’t about zeroing out your inbox for bragging rights. They’re about protecting your focus and getting your time back. With a few small shifts, you can take back hours of time and massive amounts of cognitive energy from processing email, and reinvest it in the work that really drives you forward. That’s the kind of ROI your week needs.



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