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The global environmental award hit by accusations of greenwashing

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Suzanne Bearne

Business reporter

Dr Bronner's A row of eight refill packs of Dr Bronner's Magic Soap in many bright colours lined up on a white-tiled shelf.Dr Bronner’s

US soap firm Dr Bronner’s has walked away from the global B Corp accreditation scheme

Earlier this year natural soap company Dr Bronner’s decided that enough was enough.

It announced that it was quitting B Corp, the global certification scheme that honours companies for having high standards when it comes to their social and environmental performance.

Dr Bronner’s, a California-based, family-run business with 323 employees, had been a member for 10 years.

But it said that the accreditation wasn’t strict enough, and it accused the international organisation that runs it, B Corp, of being too quick to allow some of the world’s largest companies to join. It accused the scheme of “enabling greenwashing and purpose washing by multinationals”.

Dr Bronner’s singled out its continuing opposition to coffee capsule brand Nespresso getting B-Corp certification in 2022. Nespresso is owned by Swiss food giant Nestlé.

In 2020 Nespresso was hit by accusations that some of its coffee suppliers in Guatemala were employing young children. It responded to the scandal at the time by saying that it “had a zero tolerance of child labour” and would act “immediately”.

Announcing that it was leaving B Corp, Dr Bronner’s said in a statement that it was “unacceptable to us” to be lumped in “with large multinational CPG [consumer packaged goods] with a history of serious ecological and labour issues”.

It added: “The integrity of the B Corp certification has become compromised and remaining certified now contradicts our mission.”

In response, a Nespresso spokesman tells the BBC that its B Corp certification is “an acknowledgement of our long-standing commitment to sustainability, particularly our efforts to support coffee farmers… and a result of rigorous B Impact Assessment covering all environmental and social aspects of our business and supply chain”.

Getty Images Tubes of Nespresso coffee capsules.Getty Images

Nespresso says it has been “rigorously” assessed

The B Corp scheme was founded in 2006, and now has more than 9,600 members across 102 countries and 161 industries. The “B” stands for the word “beneficial”, and gaining accreditation can help companies attract more environmentally and socially conscious customers.

B Lab declined to answer how many member firms are multinationals, but it said that more than 96% are small and medium-sized businesses.

And while it has defended Nespresso’s membership, next year it is introducing new “more rigorous” certification standards.

Currently applicant firms can obtain B Corp certification if they achieve at least 80 points out of a total 200 across a number of environmental and social criteria. So they can be weak in one area, but make up for this in others.

This points system will end from 2026, and be replaced with minimum requirements across seven key areas that it labels – purpose and shareholder governance; fair work; justice, equity, diversity and inclusion; human rights; climate action; environmental stewardship; and government affairs and collective action.

In addition, third-party verification of companies’ performances is being introduced, and firms will also have to show that they are continuing to improve standards.

“This is really a sign to make the standards more rigorous and raise the bar for businesses,” says Chris Turner, chief executive of B Lab UK. “We are becoming more transparent and credible as a certification.”

Yet he denied that the new standards were aimed at multinational members. “The new standards are not designed to address a specific challenge about big business joining… We have increased expectation now of what being a force for good looks like. And within that we acknowledge that bigger businesses have a bigger potential for impact and need more rigorous checks.”

He adds: “We will be working really hard to create a pathway for B Corps to certify on new standards, but what that means will differ for each business. Some businesses will find it easy, while for some businesses there will be significant work to do to meet new standards.”

Getty Images Close up of the B Corp logo on a bag from US brand AthletaGetty Images

More than 9,600 firms around the world have B Corp accreditation

Whether the change will be enough to stop smaller firms like Dr Bronner’s walk away from B Corp remains to be seen. UK pet food company Scrumbles was another that gave up its certification this year.

“I saw that growing membership was the focus rather than pushing forward sustainability efforts,” says Aneisha Soobroyen, co-founder of the London-based company.

Instead of paying its annual recertification fee of £8,500, an amount determined by a company’s revenues, Scrumbles donated the money to Save The Children.

Nancy Landrum, professor of sustainable business transformation at Munich Business School, says that B Corp “is a good starting point”.

“It is a great certification scheme for businesses that are just beginning their sustainability journey, and that want to decrease unsustainable activities, and increase sustainable activities.

“But B Corp, and all of the most frequently used schemes, simply don’t go far enough.”

Dr Bronner's Dr Bronner's chief executive David Bronner smiles at the cameraDr Bronner’s

Dr Bronner’s chief executive David Bronner says that B Corp must get much stricter on multinationals

Having B Corp accreditation can help a company boost its sales. But leaving the scheme is unlikely to hit Dr Bronner’s says chief executive David Bronner.

“We think our brand strength is enough.”

Whether the company might reapply for B Corp in the future, Mr Bronner says they “would re-join tomorrow” if there were tougher rules placed on the supply chains of multinational members.

In the meantime it has sent up its own rival scheme called Purpose Pledge. “It gets to the heart of what we think is a true missionary driven company,” says Mr Bronner. “Paying living wages, and holding each other accountable, and having supply chain integrity.”

So far he says 14 other companies have signed up.

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Maternity brand Seraphine worn by Kate enters administration

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The maternity fashion retailer Seraphine, whose clothes were worn by the Princess of Wales during her three pregnancies, has ceased trading and entered administration.

Consultancy firm Interpath confirmed to the BBC on Monday that it had been appointed as administrators by the company and that the “majority” of its 95 staff had been made redundant.

It said the brand had experienced “trading challenges” in recent times with sales being hit by “fragile consumer confidence”.

The fashion retailer was founded in 2002, but perhaps hit its peak when Catherine wore its maternity clothes on several occasions, leading to items quickly selling out.

Prior to the confirmation that administrators had been appointed, which was first reported by the Financial Times, Seraphine’s website was offering discounts on items as big as 60%. Its site now appears to be inaccessible to shoppers.

The main job of administration is to save the company, and administrators will try to rescue it by selling it, or parts of it. If that is not possible it will be closed down and all its saleable assets sold.

Will Wright, UK chief executive of Interpath, said economic challenges such as “rising costs and brittle consumer confidence” had proved “too challenging to overcome” for Seraphine.

Interpath said options are now being explored for the business and its assets, including the Seraphine brand.

The retailer’s flagship store was in Kensington High Street, London, but other well-known shops, such as John Lewis and Next, also stocked its goods.

The rise in popularity of Seraphine, driven in part by Royalty wearing its clothes, led to the company listing on the London Stock Exchange in 2021, before being taking back into private ownership in 2023.

Interpath said in April this year, the company “relaunched its brand identity, with a renewed focus on form, function and fit”.

“However, with pressure on cashflow continuing to mount, the directors of the business sought to undertake an accelerated review of their investment options, including exploring options for sale and refinance,” a statement said.

“Sadly, with no solvent options available, the directors then took the difficult decision to file for the appointment of administrators.”

Staff made redundant as a result of the company’s downfall are to be supported making claims to the redundancy payments service, Interpath added.



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Can AI run a successful vending business? An AI startup tested it out

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Because AI isn’t (yet) able to physically restock the machine, the AI model could email company employees who handled such tasks. Beyond that, however, the AI model, dubbed Claudius for the experiment, was tasked with many of the responsibilities of a traditional operator, including selecting and maintaining inventory, setting prices and maximizing profit.

The upshot: “If Anthropic were deciding today to expand into the in-office vending market, we would not hire Claudius,” the company wrote in its blog.

The experiment showed that while the AI model was effective at tasks such as identifying suppliers, adapting to users’ requests and “jailbreak resistance,” as Anthropic employees tried to trick Claudius into stock sensitive items, Claudius failed as a convenience service operator because it ignored profitable opportunities, instructed customers to make payments at a Venmo address it had imagined (instead of the one created), sold products at a loss, offered excessive discounts and mismanaged inventory.

Although version one of Project Vend wasn’t successful at the bottom line, Anthropic predicts that AI middle managers will come to pass. “It’s worth remembering that the AI won’t have to be perfect to be adopted; it will just have to be competitive with human performance at a lower cost in some cases,” the company wrote in its blog.

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Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale

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Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale

Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale

PR Newswire

NEW YORK, July 7, 2025


  • Globant is partnering with Suntory Global Spirits to build a generative AI-powered Commercial Insights Agent
  • With the Agent, Suntory Global Spirits employees can access data insights and self-service intelligence, speeding up decision-making across product development, marketing, sales and strategy

NEW YORK, July 7, 2025 /PRNewswire/ — Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions, today announced a reinvention partnership with Suntory Global Spirits, the world leader in premium spirits, to build and deploy a generative AI-powered Commercial Insights Agent. By compressing days of work into seconds and supporting real-time decision-making for sales, marketing, and strategy, Globant’s Commercial Insights Agent is transforming operations for the beverage company.



The AI-powered agent can interpret complex business questions across dashboards, reports, and unstructured documentation for Suntory Global Spirits, eliminating the need for manual insight requests. By automating insight retrieval, the Commercial Insights Agent reduces operating costs tied to traditional business intelligence workflows and significantly reduces time-to-action. What once required multiple cycles of back-and-forth between business and analytics teams can now be executed on demand, freeing up employees to focus on higher-value strategic tasks.

“Our work with Suntory Global Spirits exemplifies how visionary companies can harness the power of agentic and generative AI to fundamentally transform the way they operate,” said Santiago Noziglia, Retail, CPG and Automotive AI Studio CEO at Globant. “The Commercial Insights Agent is more than a productivity tool; it’s a strategic enabler that redefines how teams access knowledge, make decisions, and unlock growth. Together, we’re pushing the boundaries of what’s possible when building an AI-powered enterprise.”

Additional benefits of the Commercial Insights Agent include:

  • Self-serve decision support at scale: Teams at Suntory Global Spirits, especially across marketing, sales and product management, can independently access data insights, ask questions, or generate reports without bottlenecks or dependencies on other teams.
  • Contextual recommendations powered by GenAI: The Commercial Insights Agent is trained on internal data to provide contextual GenAI recommendations that speed up decision-making.
  • AI Agent foundation: The Commercial Insights Agent is just the beginning for Suntory Global Spirits, which can now use the agent as a template for new use cases across brand planning, commercial forecasting and innovation pipelines.

To learn more about Globant’s AI-powered tools, visit https://www.globant.com/enterprise-ai.

About Globant

At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our expertise in AI. We dare to digitally transform organizations and strive to delight their customers.

  • We have more than 31,100 employees and are present in 36 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
  • We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in Media Consultation, Integration, and Business Operations Cloud Service Providers (2024) by IDC MarketScape report.
  • We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
  • We were featured as a business case study at Harvard, MIT, and Stanford.
  • We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.

Contact: pr@globant.com
Sign up to get first dibs on press news and updates.
For more information, visit www.globant.com.



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