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Tesla Disbands Dojo Supercomputer Team, Upending AI Work

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Tesla Inc. is disbanding its Dojo team, upending the automaker’s effort to build an in-house supercomputer for developing driverless-vehicle technology. The team has lost about 20 workers recently to newly formed DensityAI, and remaining Dojo workers are being reassigned to other data center and compute projects within Tesla. Craig Trudell reports on Bloomberg Television.



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AI: the key to human-centered business

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Three key areas for AI deployment

In this context, there are three areas where AI can help organizations bridge cultural gaps and transcend operational constraints by focusing on amplifying human qualities. The following three brief cases illustrate how AI can:

  • Scale empathy in customer interactions
  • Dissolve knowledge silos within organizations
  • Support service delivery across linguistic and cultural boundaries

The pattern that emerges from these examples is clear: AI is at its most powerful not when it replaces humans but when it amplifies human connection.

1] Scaling empathy by bridging interpersonal divides

Many organizations build their service models to optimize cost efficiency and maximize throughput. Hitting these targets often means using strategies that consumers have come to dread: offshoring contact centers or replacing humans entirely with automated systems. Over time, this kind of approach reshapes both organizational culture and customer expectations, making empathy feel like a luxury rather than a standard. The consequences of these attitude shifts are very real: according to TCN’s 2024 survey, nearly two-thirds (63%) of Americans say they’re likely to abandon a brand after a single poor service experience – a nearly 50% increase over the past four years. At the same time, consumer expectations for empathy and responsiveness are rising. In most narratives about “the rise of the machines,” AI is the villain in these kinds of situations, responsible for accelerating the move away from empathy and connection. Yet the truth is that, when AI is implemented thoughtfully, it can help bridge this gap by supporting warmer and more personalized customer experiences.

Here are two live examples of how AI can boost rather than dilute feelings of empathy and connection.

  • AI-powered contact center platforms like Genesys provide agents with on-screen hints about customer tone, journey stage, and emotional context as a call unfolds, then suggest phrasing for responses. On the surface, this is a technical solution to improve efficiency and global staffing flexibility. But its deeper value lies in its ability to help humans tailor responses to provide personalized customer engagement, thus scaling the emotional intelligence embedded in their customer interactions.
  • AI can be unexpectedly effective at scaling empathy even in high-stakes settings like healthcare. The shift towards a “digital front door” for healthcare encounters in the US presents physicians with an enormous challenge: tens of thousands of patient messages arriving via Electronic Health Record inboxes every day. Many require responses that not only contain medically accurate information but that are also emotionally nuanced. A recent study from NYU found that AI-generated responses to patient messages were rated as more empathetic than those written by physicians, scoring higher on warmth, tone, and relational language. While not always as clinically precise, the AI replies were more likely to convey positivity and build connections. This suggests a powerful new role for generative tools. Instead of impersonal templated responses or terse replies from overburdened healthcare providers, AI can deliver personalized responses, relieving cognitive load on doctors while reinforcing a culture of compassion.



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“With the advancement of artificial intelligence (AI), there is a lot of concern that humans may soo..

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SF master Ken Liu’s first visit to Korea

SF master Ken Liu, the author of the novel “Paper Zoo,” answers questions at a press conference held at a conference house in Jung-gu, Seoul on the 15th. a golden branch

“With the advancement of artificial intelligence (AI), there is a lot of concern that humans may soon be replaced. But what I’m interested in is that humans can tell stories that could not be told without AI. Isn’t this really an amazing and interesting topic. I use AI to dream about what new art humans can create.”

Novelist Ken Liu, one of the best science fiction masters of his time, said that many artists have negative views on AI, but the advent of AI has enriched the story of humans. “People often talk about technology threatening humans when they think about the future, but technology is also one of human nature,” Liu said at his first press conference in Korea at a conference house in Jung-gu, Seoul on the 15th. “It is difficult to understand humans without technology, and I think science fiction is a genre that expresses human nature through the subject of technology.”

Liu, a Chinese-American, is the first novelist to win all three major literary awards in science fiction and fantasy for his novel “Paper Zoo” (2018), the Hugo Award, the Nebuler Award, and the World Fantastic Literature Award. The history outside the artist is also unique. He graduated from Harvard University with a degree in English literature and law school, worked as a developer for startups and Microsoft, and once worked as a law firm lawyer. He is also the top translator who first introduced China’s science fiction “Three Body” to the English-speaking world last year, which drew global attention through the Netflix series.

In this regard, he said, “I was actually writing all the time while I was doing all this. After spending about 15 years like that, writing became a kind of work, more than that, and eventually changed my career, he said. “I’m very lucky and happy to be able to tell the story I want to tell and meet the readers who read it. I’ve received a letter from prison, and I’ve been very moved by the story of hope after reading my writing,” he said.

Liu emphasized that science fiction contains imaginary territory, but it is not intended to predict the future through fiction. “The purpose of what I’m trying to do as a SF writer is to talk and make modern myths,” he said. “So it’s inevitably accompanied by a story of machinery and technology, and it’s just to deal with it as a symbol.” When asked about his views on the future of the book 50 years later, he said, “I don’t know,” but added, “I don’t think we necessarily have to stick to any one form of media, and I don’t think there’s any reason to think that books will be forever because humans have always changed. Maybe we can find other alternatives that are much more meaningful than books,” he said.

Ken Liu, a science fiction master who visited Korea for the first time, is taking a commemorative photo with a bright face in front of Seoul City Hall. a golden branch
Ken Liu, a science fiction master who visited Korea for the first time, is taking a commemorative photo with a bright face in front of Seoul City Hall. a golden branch



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AI helped the Nasdaq Composite clinch a perfect week

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The Nasdaq Marketsite is seen during morning trading on April 7, 2025 in New York City. 

Michael M. Santiago | Getty Images

The Nasdaq Composite was an overachiever last week. After ending Friday higher — outperforming the S&P 500 and Dow Jones Industrial Average, both of which closed in the red — the tech-heavy index officially had five straight days of all-time closing highs.

On a weekly basis, the Nasdaq Composite, with its 2% advance, also pulled ahead of the S&P 500’s 1.6% increase and the Dow Jones Industrial Average’s 1% rise.

Given the Nasdaq Composite’s moniker as the “tech-heavy index” (much favored by financial writers who have to come up with many ways to describe it), there’s little surprise in saying that technology companies were the main engine for its finish at the top of the podium.

But it’s not just any tech. OpenAI seemed to be behind much of the market’s rise, suggesting the artificial intelligence narrative is still compelling to investors. Shares of Oracle soared last week largely because of a deal it had made with the artificial intelligence firm; companies associated with it, such as Broadcom and Nvidia, have also had their share prices lifted previously.

With a rate cut by the U.S. Federal Reserve all but certain to come this week — which would especially benefit cash-burning, debt-ridden, yet-to-be-profitable tech startups like OpenAI — the youngest of the three major U.S. indexes might continue to outshine its siblings in the near term.

What you need to know today

U.S. and China discuss trade deal in Spain. On Sunday, officials from both countries arrived in Madrid to begin a round of discussions on their trade partnership and divestment plans for TikTok — the first time the app’s come on the agenda.

China’s economic slowdown deepens. The country’s retail sales and industrial output declined in August and fell short of estimates, while growth of fixed-asset investments declined on a year-to-date basis.

Europe’s initial public offering market lags behind. When Sweden’s Klarna chose to list in New York instead of Europe, it was a sign of how much the continent was being eclipsed by the U.S. and Asia for companies looking to go public.

Nasdaq Composite has a perfect week of record highs. The tech-heavy index rose 0.44% on Friday, sealing its unblemished run for the week. South Korea’s Kospi index touched a record high early Monday as the government reversed its tax-hike plan.

[PRO] Fed meeting the marquee event for this week. Investors are expecting the U.S. central bank to lower interest rates at their meeting this week, which concludes on Sept. 17. That move could turbocharge stocks.

And finally…

Two humanoid robots are on display at the China Mobile booth at the Mobile World Conference in Shanghai on June 19, 2025.

Nurphoto | Nurphoto | Getty Images

Is the humanoid robot industry ready for its ChatGPT moment?

Humanoid robots, which have made significant technological advances this year, may be at the precipice of a ChatGPT-like spike in investment and popularity — or at least, that’s what many in the industry believe. 

Companies such as UBTech Robotics and Galbot, have also installed robots in local factories, according to local media reports. According to Zhao Yuli, chief strategy officer at Galbot, these deployments have come alongside a surge of investor interest and government support in the sector, as well as the maturation of both robotics and generative AI technology. 

— Dylan Butts and Victoria Yeo



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