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In 2020, Amazon’s retail fulfillment network in the U.S. expanded at a rapid clip. What followed was a dramatic — and swift — operational pivot. This...
Amazon’s ability to grow to an unprecedented scale, while simultaneously meeting the growing expectations of its customers, particularly around delivery speeds, is a success story on...
In 2018, Rohit Malshe, an Amazon principal scientist, looked across the street from his home in Portland, Oregon, and spotted two trucks delivering Amazon packages to...
[Editor’s note: Luciana Buriol was recently named an International Federation of Operational Research Societies (IFORS) Distinguished Lecturer, a program established in 1999 to recognize distinguished operations...
A paper co-authored by Michael Wagner, associate professor of operations management at the University of Washington and an Amazon Scholar, has won the Urban Transportation Outstanding...
When Cristiana Lara was growing up in Rio de Janeiro, she became obsessed with challenging math problems, working on them feverishly until she could solve them....
Amazon was founded in 1994 and six years later the company hired its first research scientist, Russell Allgor. Over the past 21 years, Allgor has seen...
The smooth-flowing traffic of the future is just around the corner. Advances in vehicle automation are converging with developments in machine learning (ML) and cloud computing...
Finding the optimal route between multiple destinations — the traveling salesman problem — is a challenge regularly faced by Amazon’s Last Mile team. Meeting that challenge...
On Prime Day earlier this year, shoppers purchased more than 250 million items worldwide from the Amazon store. Each of those orders entailed a series of...