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Small businesses look to AI, and other technology stories you may have missed

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Small businesses are looking to artificial intelligence for a competitive edge; the agentic future of customer service and support; CEOs have mixed results with AI and cybersecurity; upgrades to Microsoft Teams; and other developments in technology this past month and how they’ll impact your clients and your firm. 



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OpenAI widely thought to be Broadcom’s mystery $10 billion custom AI processor customer — order could be for millions of AI processors

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Broadcom this week announced that it had signed an agreement to supply $10 billion worth of AI data center hardware to an undisclosed customer. The hardware includes custom-designed AI accelerators tailored for workloads specific to the client, as well as other gear from the company. It is widely rumored that the customer in OpenAI, which reportedly intends to use the AI processors for inference workloads, and the sheer scale of the order could amount to several million AI processors. 

As always, Broadcom isn’t tipping its hat on the mystery customer. “Last quarter, one of these prospects released production orders to Broadcom, and we have accordingly characterized them as a qualified customer for XPUs and, in fact, have secured over $10 billion of orders of AI racks based on our XPUs,” said Hock Tan, President and CEO of Broadcom, during the company’s earnings conference call. 



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Vivrelle Adds ‘AI Stylist’ to Luxury Accessories Platform

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Luxury accessories membership club Vivrelle has launched an “AI stylist” powered by Vivrelle in partnership with fashion retailers REVOLVE and FWRD.

Dubbed Ella AI, the artificial intelligence tool suggests outfits for any occasion, Vivrelle said in a Thursday (Sept. 4) post on Instagram.

In a video accompanying the post, Vivrelle shows the AI stylist showing items in response to a request for “outfits for a girls’ night in Miami,” refining its choices when told that the weather will be very warm, and then enabling the customer to order selected items.

“Borrow, style and shop in one seamless 360 experience and checkout,” the post said.

In an announcement on the company’s website, Vivrelle said Ella AI brings together borrowing, resale and traditional retail on a single platform.

PYMNTS reported in February 2024 that artificial intelligence is revolutionizing the fashion industry, in part by making shopping more seamless than ever.

Companies have used AI to allow for intuitive searches based on occasions or specific queries like “I have a party” or “What goes best with my jeans,” allow customers to try on clothes virtually using their own photos, see how different items look together, and find the right fit.

Google introduced new immersive shopping features in March designed to enhance how consumers shop for fashion and beauty products. These include Vision Match, which allows users to describe any garment and receive product ideas that match the description, and virtual beauty features that that help users try out makeup looks before buying.

In December, Aesthetic launched an AI-powered clothing recognition tool that helps users identify and purchase clothing they discover while scrolling through their social media feeds. The company’s founder said the technology can identify specific garments with 90% accuracy across major fashion brands and retailers.

When Vivrelle announced the close of a $62 million Series C funding round in June, it said the investment empowered the brand to continue integrating fashion and technology.

“This investment represents an exciting new chapter — enabling us to scale operations, deepen our inventory and leverage emerging technologies, including AI, as we build a truly 360-degree luxury membership experience,” Vivrelle founder and CEO Blake Geffen said at the time in a press release.





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Trendsetters nominations, AI eases mortgage process

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Blue Sage Solutions has unveiled an AI-powered sales agent for its digital mortgage lending platform, giving loan officers a voice- and text-enabled assistant to handle tasks like borrower scenarios, loan lookups, and emails in real time — all with natural, human-like conversational flow.

Restb.ai has launched an AI-powered document compliance tool to help MLSs flag risky commission language tied to the National Association of Realtors settlement. The system scans PDFs for typed or handwritten references to compensation, assigns risk levels, and highlights issues in real time — with Oregon’s RMLS among the first to roll it out to 14,000 subscribers.

Final Offer has expanded into Dallas-Fort Worth through partnerships with several Keller Williams brokerages representing over 6,000 agents. The digital platform brings tools like buy-it-now pricing, reverse offers, flash sales and offer windows — aiming to boost transparency, speed transactions and give agents new ways to win deals.

Figure Technology Solutions has filed for a $526 million IPO, offering 26.3M shares at $18–$20 each for a potential valuation of $4.13 billion. The blockchain-based lending and digital assets firm plans to list on Nasdaq under FIGR, with Goldman Sachs, Jefferies Group and BofA Securities leading the deal.

Bright MLS has launched Bright Solutions, a SaaS suite of six tools for brokers, teams and MLSs — including listing management, media coordination, admin, team collaboration, analytics and advertising. While long used by Bright subscribers, this is the first time the products are available outside the organization, with MLS Now in Ohio as the first customer.



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