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Mumbai 1 Smartcard: Swipe once, travel everywhere: Mumbai 1 Smartcard, a one-card solution for all city commutes |

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As per the latest news reports, Mumbai might soon see the launch of Mumbai 1 Smartcard, a single travel card designed to streamline public transport throughout the city, Mumbai is poised to usher in a new era of convenient travel. This single card may be used for Mumbai Metro, local trains, BEST buses, and even monorails, and it is designed to offer smooth access to Mumbai’s varied and frequently disjointed public transportation networks.For millions of daily commuters who often juggle multiple tickets and payment systems, this innovation promises to cut the clutter and ease the chaos of urban travel.

A game-changer for commuters

The Mumbai 1 Smartcard is a contactless, prepaid smartcard developed in collaboration with Mumbai Metropolitan Region Development Authority (MMRDA) and Axis Bank, with support from RuPay. It takes inspiration from similar cards already in use in major global cities — like London’s Oyster, Hong Kong’s Octopus, and Singapore’s EZ-Link.By enabling a single method of payment for all significant public transport services, Mumbai’s card seeks to overcome the hassles that people often face in the public transport system. No more holding extra change for bus fares or waiting in queue for various tickets. All you have to do is tap.

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Do you believe that the Mumbai 1 Smartcard will encourage more people to use public transport?

My hand effortlessly taps the Mumbai 1 Smartcard against the sensor, granting swift access to the metro.

Key features and benefits

Multi-modal access: The smartcard is compatible with a wide range of transport options — including Mumbai Metro, suburban trains, BEST buses, and monorails.Contactless experience: Just tap and go at automated gates or card readers, making entry and exit quicker and smoother.Rechargeable and prepaid: Easily top up the card via online platforms, mobile apps, or at authorized kiosks and stations.Saving time and hassle-free: No more dealing with long queues or the confusion of buying different tickets for different rides.Digital integration: The card will be linked to a dedicated mobile app for checking balances, transaction history, and planning travel routes in real time.Future integration: The card is expected to integrate with parking services, auto-rickshaw payments, and even retail purchases in the near future.Read more: All about IRCTC’s tour package ‘Beautiful Bhutan’: What travellers should know

Where and how to get it

The Mumbai 1 Smartcard will soon be available at key train and metro stations, BEST depots, and licensed sales shops. A mechanism for online ordering and home delivery is also envisaged for increased convenience. The card requires a minimal deposit to be purchased, and there are recharging options available through digital wallets and UPI-based apps.For activation, users may need to complete a simple KYC (Know Your Customer) process, ensuring safety and ease of transaction.

What it means for Mumbai’s transit future

This project represents a significant advancement in intelligent mobility in the financial hub of India. Integrating public transport networks is essential as traffic congestion worsens and the demand to minimise carbon emissions grows. The Mumbai 1 Smartcard is intended to encourage more people to switch from private vehicles to public transport in addition to being convenient.Authorities hope this will lead to increased public transport adoption, reduced travel time, and better urban mobility planning. Additionally, data collected through smartcard usage will help city planners better understand commuting patterns and improve transit services accordingly.While the Mumbai 1 Smartcard brings a promising future, implementation will not be without challenges. Ensuring complete interoperability, user awareness, and technological reliability will be key. Public cooperation, ease of usage, and responsive customer support systems will play an essential role in its success.Read more: 5 Goan villages that beat the beaches (and the crowds)Other cities like Delhi and Bengaluru are already experimenting with integrated transit cards, and Mumbai’s entry into the smartcard space could set the benchmark for urban mobility in India.The Mumbai 1 Smartcard is more than just a convenience — it represents a smart shift toward integrated urban living. For the millions navigating the fast-paced, bustling streets of Mumbai every day, this one card could become the gateway to a smoother, faster, and more efficient commute.Whether you’re a student, office-goer, or tourist, Mumbai is making it easier to travel — one swipe at a time.





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Industry’s finest to be recognised at the India Travel Awards on 9 September in Delhi – Tourism Breaking News

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India Travel Awards 2025 will be held on 9 September at Le Méridien, New Delhi. The prestigious event, a benchmark for over a decade, honours outstanding contributions across the travel and tourism industry. In this exclusive, black-tie gala, winners will go home with ‘Maya’ – the coveted trophy that is a symbol of aspiration and achievement.



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Festive travel packages by Thomas Cook India and SOTC Travel

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Traditionally, Indian festivals have been celebrated at home or in ancestral houses, with families gathering under one roof. Recently, Indian consumers have also been choosing to travel and celebrate festivals with multi-generational family units and friends.

Thomas Cook India and SOTC Travel’s India Holiday Report 2025 highlights this shift in consumer behaviour, with demand for longer festive breaks, higher holiday spends and interest in experiences ranging from heritage and luxury stays to cruises and new destinations.

To tap into this growing festival travel trend, Thomas Cook (India) Limited, an omnichannel travel services company, and its Group Company, SOTC Travel, have introduced a specially curated range of holidays for the upcoming festive season, featuring special group tour departures from Kolkata for Durga Puja and Karnataka for Dussehra, as well as from high-potential markets of Gujarat and Maharashtra. In addition, the companies have also announced special Diwali departures across key pan-India markets.

The companies have also announced a special offer: discounts of up to Rs.10000 per transaction across select holidays via HDFC credit cards.

Festive tourism trends

Longer stays and increased spends: From the traditional 3 days Indians are now extending their stays to 6-12 days (multi-generational families combining school vacations like Dussehra, Durga Puja and Diwali). Young India’s millennials/GenZ and working professionals are embracing extended trips, combining weekends with festival holidays for a 5-6 day break



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Favourite destinations:

  • Domestic & Indian Subcontinent: Andaman, Kerala, Kashmir, Himachal Pradesh, Rajasthan, Goa, Karnataka, North East, Sri Lanka, Bhutan and Nepal

  • International: Thailand, Singapore with Bintan, Malaysia, Sabah, Indonesia, Vietnam, Oman, Australia-New Zealand, Switzerland, France, Finland, Japan, Georgia, Germany, Spain, Austria, Kenya, South Africa, Dubai, Abu Dhabi, Maldives, Mauritius, South Korea

  • Visa-Free, Visa-on-arrival and easy-visa destinations in demand: Thailand, Malaysia, Philippines, Sri Lanka, Nepal, Bhutan; Dubai-Abu Dhabi, Indonesia, Maldives

  • Spiritual Journeys: Leveraging festive sentiment, Thomas Cook and SOTC have curated spiritual journeys through their Spiritual Journeys & Darshans portfolio – featuring Char Dham, Kashi, Ayodhya, Rameswaram, Tirupati, Amritsar, Varanasi, Prayagraj, Dwarka and Sri Lanka with special themed tours such as ‘Ramayan Anant Yatra’ and ‘Ramayan Trails’
  • Premium/affordable luxury travel: Customers are opting for luxury resorts and spas, with destinations like France, Switzerland, Scandinavia, South Korea, Japan, Singapore, Australia, New Zealand, Oman, Morocco, Seychelles
  • Cruising: Strong interest for sailings across South East Asia and the Middle East (Costa Cruises, Resorts World Cruises); premium sailings like Disney Cruise Line in Australia and Singapore; domestic (Cordelia)
  • Festival regional group tours: The companies are witnessing strong interest in their regional tours: Adhbhut Asia, Alokik Asia, Ashadharon Vietnam, Duronto Dubai O Abu Dhabi, Akorshonio France O Swiss with departures accompanied by regional tour managers; on-tour puja and curated vegetarian meals on select tours

Rajeev Kale, President & Country Head, Holidays, MICE, Visa – Thomas Cook (India) Limited said, “Travel has become non-negotiable and festive tourism serves as a cultural driver. We are witnessing a strong and exciting trend—Indians are no longer staying at home but increasingly choosing to celebrate festivals while travelling. This is reiterated in our India Holiday Report 2025 that also reveals a strong shift—85% of Indians are increasing their travel frequency and budgets, driven by a desire to celebrate culture in immersive, meaningful ways.

Hence, to maximise this opportunity we have launched innovative festive regional groups tours like Adhbhut Asia, Alokik Asia, Ashadharon Vietnam, combining local and authentic experiences to meet the aspirations of India’s new-age travellers.”

S.D. Nandakumar, President & Country Head – Holidays and Corporate Tours, SOTC Travel Limited said, “India’s festive calendar is fast emerging as a travel driver. Families and friends are increasingly using these breaks to create multiple holidays rather than a single long annual holiday. Significantly, this trend is not restricted to customers from metro cities, but also from India’s tier 2 and 3 markets, reflecting a strong, nationwide aspiration to travel. Travellers are also embracing new formats—cruise holidays, boutique and heritage stays, luxury villas and immersive experiences like culinary trails and adventure activities. At SOTC, we have designed our festive portfolio to blend celebration with exploration—curating domestic and international tours that allow Indians to experience their festivals in unique settings, while creating deeper connections and lasting memories.”





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India’s TBO Buys Luxury Tour Operator Classic Vacations

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Luxury tour operator Classic Vacations has a new owner.

Gurugram, India-based global travel distribution company TBO has purchased Classic Vacations from its current owner, the Phoenix-based investment firm The Najafi Companies, for “up to $125 million.”

The deal gives Classic its third owner in the last five years; Expedia Group owned Classic before selling it to The Najafi Companies in 2021.

Classic is one of the premier U.S. luxury vacation companies and has always operated under a B2B2C model, with a strong presence in the travel trade. The move from The Najafi Companies to TBO will only enhance that dedication, Melissa Krueger, the CEO of Classic, said in the announcement.

“We’re excited for this next phase in our company’s journey,” said Melissa Krueger, CEO of Classic Vacations. “TBO’s tech-centric solutions are geared fully toward our travel advisor community. TBO connects us to its first-class technology platform—unlike what the wholesale market has ever had access to—allowing us to bring even more resources, tools and insider connections to our valued travel advisors.”

According to the announcement, Classic Vacations delivered a revenue of $111 million and an operating EBITDA of $11.2 million in the fiscal year ended Dec. 31, 2024.





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