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Leadership and trust still matter as AI drives business change – The Times

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Microlearning Offers A Flexible Approach to Gen AI Education

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Microlearning has emerged as a dynamic approach to corporate education, breaking down complex topics into concise, focused lessons that are easier to digest and apply. For corporations striving to remain competitive in the age of generative artificial intelligence (Gen AI), this strategy offers a powerful way to upskill employees without disrupting daily operations.

By delivering bite-sized, actionable content tailored to specific roles, microlearning empowers employees to absorb information at their own pace, practice what they’ve learned, and quickly apply new skills. For businesses navigating the complexities of digital transformation, this approach provides the agility needed to stay ahead of the curve.

Why corporations need microlearning for Gen AI education  

In today’s fast-paced business environment, corporate leaders face the challenge of equipping employees with the skills required to harness the power of technologies like Gen AI. The vast potential of Gen AI for streamlining processes, enhancing decision-making, and driving innovation makes it an essential area of focus. Yet traditional training programs, which often demand significant time and resources, are no longer practical for many companies.

Microlearning offers a solution by making education flexible, personalized, and accessible. Lessons typically last 10–15 minutes and are delivered through formats that cater to different learning styles, such as videos, interactive exercises, and quizzes. This format is ideal for employees juggling demanding workloads, as it allows them to integrate learning into their schedules seamlessly.

Furthermore, microlearning ensures relevance by offering tailored learning paths. For example, a marketing team can focus on modules that explore Gen AI-powered audience segmentation, while a customer service team might learn about automated response systems and predictive analytics. This customization ensures that training is directly applicable, increasing engagement and retention.

Client Case Study in Gen AI Education: Microlearning in Action 

To illustrate how microlearning can transform corporate training, consider the case of a multinational consumer packaged goods (CPG) firm that sought to integrate Gen AI into its operations. The company recognized the potential of AI tools to enhance productivity and innovation but faced several challenges:

  1. Time Constraints: Employees were already stretched thin, managing tight deadlines and critical projects.
  2. Skill Gaps: Teams varied widely in their familiarity with AI technologies, requiring training tailored to different levels of expertise.
  3. Scalability: With offices spread across multiple time zones, delivering consistent, high-quality training to a global workforce was a major challenge.

To address these challenges, the company asked me to help it adopt a microlearning strategy.

Designing a Microlearning Program 

We began by identifying the key areas where Gen AI could make an immediate impact, including sales forecasting, product development, and customer experience management. Working with subject matter experts, they created a series of microlearning modules tailored to specific roles and objectives.

For example:

  • Sales Teams: Modules focused on using AI tools to predict customer needs, improve lead scoring, and optimize outreach strategies.
  • Product Developers: Training covered AI-driven design tools and algorithms to accelerate prototyping and refine product features.
  • Customer Support Teams: Lessons explored AI chatbots, sentiment analysis, and personalized service recommendations.

Each module was designed to be engaging and interactive, encouraging employees to apply what they learned immediately. The content was hosted on a mobile-friendly Learning Management System (LMS), ensuring accessibility for employees regardless of location or time zone.

Making Learning Flexible and Personalized 

Flexibility was a cornerstone of the program. Employees could access the modules whenever it suited them, such as during breaks, commutes, or downtime between meetings. The LMS also included progress tracking, enabling participants to monitor their development and revisit areas where they needed additional support.

To enhance engagement, we helped the company incorporate gamification elements, such as badges and leaderboards, to motivate learners and celebrate achievements. Employees could also choose their own learning paths, selecting modules that aligned with their roles and career aspirations. This personalization ensured that training was not only relevant but also empowering, as employees felt a greater sense of ownership over their learning journey.

Support and Mentorship 

From our experience with other companies, self-paced learning works best with guidance, so we helped the company pair the microlearning program with optional mentorship opportunities. Experienced AI practitioners within the organization served as mentors, hosting weekly virtual office hours where employees could ask questions and receive advice.

For instance, a sales manager might consult a mentor about integrating AI tools into an existing CRM system, while a customer support specialist could seek tips on optimizing chatbot responses for better customer satisfaction. These interactions provided valuable context and practical insights, reinforcing the concepts covered in the microlearning modules.

Results That Speak for Themselves 

After six months, the microlearning initiative delivered measurable results across multiple metrics:

  1. Increased Efficiency: Sales teams reported a 22% reduction in time spent on lead qualification, thanks to AI-enhanced processes.
  2. Improved Innovation: Product developers cut prototyping time by 18%, enabling faster iteration and delivery of new products.
  3. Enhanced Customer Experience: Customer satisfaction scores improved by 26%, as support teams used AI tools to provide quicker, more personalized service.

These results not only demonstrated the immediate impact of microlearning but also highlighted its long-term potential to drive operational excellence and competitive advantage.

Building a Culture of Continuous Learning 

Beyond the tangible outcomes, the microlearning program had a profound effect on the company’s culture. Employees became more confident and proactive in experimenting with AI tools, sharing their learnings with colleagues, and proposing new applications for the technology.

For example, a marketing team used insights from their training to develop an AI-powered campaign that outperformed previous efforts by 30%. Similarly, a regional office implemented an AI tool for inventory management, significantly reducing waste and costs. These successes reinforced a culture of continuous learning and innovation, where employees were empowered to take initiative and explore the possibilities of emerging technologies.

Microlearning is not a one-and-done solution; it is a dynamic approach that evolves with the needs of the business. As Gen AI capabilities advance, companies can expand their training libraries to cover new applications, ensuring that employees remain at the forefront of innovation.

For example, future modules might focus on advanced AI ethics, regulatory compliance, or integrating AI into sustainability initiatives, while managing risks. By continuously updating and refining their microlearning programs, corporations can maintain a skilled and adaptable workforce ready to tackle the challenges of tomorrow.

The Strategic Advantage of Gen AI Education Through Microlearning 

For corporations, microlearning offers a strategic advantage in an increasingly competitive landscape. It allows businesses to upskill employees quickly and efficiently, driving productivity and innovation while minimizing disruption. Moreover, by tailoring training to the unique needs of different teams and roles, microlearning ensures that every employee can contribute meaningfully to the company’s success. Whether it’s a sales representative using AI to close deals faster or an operations manager leveraging AI for process optimization, the benefits of this approach extend across the organization.

By embracing microlearning, corporations not only enhance their operational capabilities but also foster a culture of growth, adaptability, and forward-thinking. In an era defined by rapid technological change, this mindset is critical for long-term success. Microlearning represents the future of corporate education. Its ability to deliver focused, engaging, and personalized training makes it the ideal approach for equipping employees with the skills they need to thrive in the age of Gen AI. By adopting this strategy, corporations can ensure that their teams are not just keeping up with change but leading it, driving innovation and setting new benchmarks for success.


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Copyright 2025 The CEOWORLD magazine. All rights reserved. This material (and any extract from it) must not be copied, redistributed or placed on any website, without CEOWORLD magazine’ prior written consent. For media queries, please contact: info@ceoworld.biz




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Your Home Just Got Much Smarter

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The AI-powered smart home is closer to becoming an everyday reality as the global technology company Hisense launches its “AI Your Life” campaign at IFA 2025, the annual cutting-edge tech conference held this year in Berlin. The company’s achievement in revolutionizing home football viewing was crowned with the announcement that Hisense is to be an Official Sponsor of the FIFA World Cup 26 ™. At IFA 2025, the global tech giant also revealed how its AI-driven product offerings are reaching into all areas of our home life.

Back in January this year, at CES 2025 (another big tech event), Hisense gave us a glimpse of a future powered by artificial intelligence, especially in display technology. It unveiled new innovations allowing users to interact with their TVs, achieving greater degrees of immersion, with an eye fixed firmly on the football fan. However, the company has also been introducing appliances around the home that respond to your needs, sitting within a highly responsive AI ecosystem that’s getting to know you better all the time.

Picture the scene as you enter a Hisense immersive booth at IFA 2025. Your refrigerator suggests tonight’s dinner while the aircon adjusts to your preferred room temperature. From the kitchen to the living room, your home is alive with artificial intelligence. But far from unnerving you, this makes the end of your working day way more relaxing, as this AI ecosystem, which is always learning, responds to what you want. In this way, Hisense promises to “AI Your Life”.

WIRED’s deputy global editorial director Greg Williams, notes, “Your home is no longer something inert, just bricks and mortar. Instead, it’s something that is coming to life. When you enter through the front door, your home is already figuring out the evening ahead. As for your TV, it’s enabling a rich, immersive dialogue and luring you into the screen with powerful visuals. I can only see this technology developing much further, fundamentally impacting our time indoors.”

Revolutionizing Visual Experiences

Visual technologies continue to be a key strength for Hisense. In Berlin, Hisense, the originator of RGB-MiniLED, unveiled its upgraded RGB-MiniLED technology, marking a significant evolution in chipset performance, AI precision, and visual performance.

Key technical upgrades to note include the AI RGB Dimming function, where every image is paired with the best dimming and color control strategy. Color Peak Brightness Technology diverts energy from unlit color LEDs to lit ones, resulting in richer colors on screen, while 108-bit Color Control Accuracy is a feature that makes colorful scenes far more vivid for the viewer.

At the heart of this breakthrough is Hisense’s dual-chip architecture—the RGB-MiniLED Chip for precise backlight control and high brightness, and the Hi-View AI Engine X for intelligent light-and-color orchestration. Together, they blend red, green, and blue light in real time, perfectly synchronizing backlight and panel to deliver ultra-precise color and luminance—the foundation of Hisense’s leadership in RGB-MiniLED technology.

Building on this foundation, Hisense’s flagship RGB-MiniLED TV was a centrepiece at the IFA booth, representing a generational leap in color and contrast. With 100 percent coverage of the BT.2020 color gamut and a peak brightness of 8,000 nits, it delivered incredibly vibrant and realistic colors, with picture details that captivated the senses—whether for sports, films, gaming, or animation.

Not only that, Hisense’s premium laser product further expanded the viewing experience. The L9Q offered 5,000 lumens of brightness and up to 200-inch-wide ultra-short-throw projection, plus combined IMAX Enhanced and the luxurious audio engineering of Devialet and the Opéra de Paris-grade sound calibration—all bringing high-end theater performance into compact living spaces.

A Truly Intelligent Home Ecosystem

Hisense has established its pre-eminence as a manufacturer of hardware. But IFA 2025 saw a qualitative shift towards being an innovator in AI-driven ecosystems. It’s across all activity in the home that Hisense believes it can make a huge difference, getting your fridge, aircon, washing machine, and oven to talk to each other.

In Berlin, Hisense debuted the ConnectLife AI platform, powered by its HiStar large language model, which integrates appliances across the home. This is not a futuristic conference gimmick, but an AI system available for order right now. The AI Cooking Agent learns the meals you like and syncs with kitchen appliances to automate the cooking process. The key product here is the PureFlat Smart Series Refrigerator, which knows if you prefer a gym-friendly diet or comfort eating.

The AI Laundry Agent is supported by the 5i Heat Pump Washer Dryer that manages your laundry while taking into consideration factors ranging from energy-efficiency to fabric protection. The S Pro Air Conditioner, meanwhile, responds to voice commands and Hi-Sensor motion detection to personalize the temperature and air flow in your house. It even sterilizes the air with its Hi-Nano ion system.

With IntelliSense, your home is keeping an eye on the utility bills through smart use of energy, ensuring your outgoings remain within budget, while optimizing appliance performance based on usage patterns. The S Pro Air Conditioner goes a step further, adjusting airflow so the breeze follows you wherever you move, creating a genuinely personalized comfort experience. Meanwhile, the system is averting some of the habitual things that can go wrong in the home. For example, gone will be the days when food “went off” in the fridge or your dinner was accidentally burned in the oven. AI is keeping a beady eye on the domestic situation.

For at least the past one hundred years, innovators and marketers have promoted the home of the future, filled with time-saving appliances. Voice-activated home automation was being discussed at least three decades ago. But with the advance of AI-backed technologies, the vision of an intelligent home is finally attainable, which is why Hisense is inviting you to AI Your Life.



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AI anxiety: How technology is turning travel into a trap — and what you can do about it – Santa Fe New Mexican

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AI anxiety: How technology is turning travel into a trap — and what you can do about it  Santa Fe New Mexican



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