Connect with us

Ethics & Policy

Improving Labor Transparency in AI through Worker Inclusion

Published

on


There is widespread public attention to AI’s potential impact on jobs. Everyone is asking questions like, could AI eliminate massive numbers of jobs? How might it change the nature of many jobs? Will it dramatically restructure the labor market? But despite the high level of public interest in these questions, current AI transparency efforts do not cover AI’s labor impacts.

Documentation is one of the only tools that the AI industry & AI research field have widely agreed upon for the assurance of safe and responsible AI systems. But impacts on workers are largely absent from transparency and documentation efforts. In PAI’s latest report, “Workers Participating in Transparency: Addressing the Gap in AI Transparency on Labor,” we explore how to close this gap.

Addressing the Labor Gap in AI Transparency Efforts Panel Discussion

The Importance of Including Workers in AI Transparency Efforts

First, it’s important to understand what we mean by transparency. There are two important concepts of transparency to consider: human-centered transparency and transparency as a process.

The concept of human-centered transparency developed by Liao and Wortman Vaughan starts from the key questions of who and what transparency is for. Transparency is fundamentally for the sake of human understanding, and different stakeholders will have different needs to support their understanding. Critically, Machine Learning (ML) lay users will have different needs than ML experts. Workers are important users and impacted people of ML systems. From a human-centered transparency framework, it’s important to include them and take into account their specific needs.

The concept of transparency as a process, not just an artifact, comes from PAI’s ABOUT ML reference document. Transparency is a process that involves stakeholders in an ongoing critical process of asking, answering and documenting questions about a product and the potential impacts of choices in its design, development and deployment. Workers who are included in this participatory process have key insights to offer as “domain experts” with first-hand experience.

Broadly speaking, worker inclusion can benefit companies. The Ford Foundation, informed by a multisectoral group of corporate leaders, as well as PAI, released a report called Listen to Lead: Raise Retention and Boost Business. The report concludes that engaging workers by listening to them, taking action and being accountable can result in lower turnover, better productivity and more revenue.

Worker involvement in the development and adoption of technology also brings benefits. MIT Sloan School of Management professor Thomas Kochan has a body of research across multiple industries showing that incorporating end users, such as workers, into technological development and deployment results in better products, better implementation, and better jobs. Kochan et al. argue in a recent study that generative AI provides an even bigger opportunity for including worker voice in beneficial ways. As Japanese manufacturers described their philosophy of worker participation in introducing new technology, “it is workers who give wisdom to the machines.”

Including Workers as an Audience and Topic of Transparency

There are three pathways by which we can begin to address the gap in labor transparency – finding ways for workers to be included as a topic of transparency, an audience for transparency and participants in transparency.

One example of including workers as a topic of transparency is the system card for Open AI’s GPT-4. The system card is noteworthy for emphasizing that the impact of GPT-4 on the workforce should be “a crucial consideration” for policymakers and stakeholders. It delves into the potential impact of the model on job automation, job quality and inequality. Open AI also provides transparency about its labor practices for data workers that contribute to the model.

“… engaging workers by listening to them, taking action and being accountable can result in lower turnover, better productivity and more revenue.”

Another example where workers are an audience of and participants in transparency is the model fact sheet for a healthcare tool called Sepsis Watch. Part of Sepsis Watch is a machine learning tool that helps diagnose sepsis, a serious infection that is the leading cause of inpatient death in US hospitals. Healthcare workers helped design the model fact sheet, which resembled a pharmaceutical drug warning label, to convey key information to frontline workers using the tool.

Union Collective Bargaining Offers a Model for Participatory Processes

Collective bargaining is a participatory process by which workers in a union come together as a group and negotiate their working conditions with their employer. Workers help shape the union’s bargaining proposals and ratify the final contract. According to the International Labor Organization, one in three employees in 98 countries are covered under a collective bargaining agreement. As a widespread mechanism, collective bargaining provides an opportunity to address the use of technology in the workplace – see Lisa Kresge’s paper on union bargaining around technology for many examples. For instance, workers have the right to make information requests to the employer during bargaining that could provide greater transparency about technological changes.

Some unions and employers form labor management committees or partnerships that can engage in study or planning around technological change. The Kaiser Labor Management Partnership is one example in the healthcare industry. This union and employer partnership is charged with studying job trends and changing skills required by new technology and promoting job security and workforce training in response to forecasted changes. Such collaboration can also provide a model where workers and employers together can push for greater transparency around labor impacts from model developers.

There is much more we can do to improve labor transparency by including workers as a topic, audience and participants in transparency. Our latest report offers a few examples and explores where further experimentation and research are needed. However, shifting the paradigm and treating transparency as a human-centered process of critical inquiry and documentation can bolster transparency efforts beyond just labor transparency. Taking action to include workers as a topic, audience and participants in transparency ultimately helps us move transparency efforts from a checklist of different artifacts to a process for shared governance that empowers workers.



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Ethics & Policy

7 Life-Changing Books Recommended by Catriona Wallace | Books

Published

on


7 Life-Changing Books Recommended by Catriona Wallace (Picture Credit – Instagram)

Some books ignite something immediate. Others change you quietly, over time. For Dr Catriona Wallace—tech entrepreneur, AI ethics advocate, and one of Australia’s most influential business leaders, books are more than just ideas on paper. They are frameworks, provocations, and spiritual companions. Her reading list offers not just guidance for navigating leadership and technology, but for embracing identity, power, and inner purpose. These seven titles reflect a mind shaped by disruption, ethics, feminism, and wisdom. They are not trend-driven. They are transformational.

1. Lean In by Sheryl Sandberg

A landmark in feminist career literature, Lean In challenges women to pursue their ambitions while confronting the structural and cultural forces that hold them back. Sandberg uses her own journey at Facebook and Google to dissect gender inequality in leadership. The book is part memoir, part manifesto, and remains divisive for valid reasons. But Wallace cites it as essential for starting difficult conversations about workplace dynamics and ambition. It asks, simply: what would you do if you weren’t afraid?

Lean In
Lean In (Picture Credit – Instagram)

2. Women and Power: A Manifesto by Mary Beard

In this sharp, incisive book, classicist Mary Beard examines the historical exclusion of women from power and public voice. From Medusa to misogynistic memes, Beard exposes how narratives built around silence and suppression persist today. The writing is fiery, brief, and packed with centuries of insight. Wallace recommends it for its ability to distil complex ideas into cultural clarity. It’s a reminder that power is not just a seat at the table; it is a script we are still rewriting.

3. The World of Numbers by Adam Spencer

A celebration of mathematics as storytelling, this book blends fun facts, puzzles, and history to reveal how numbers shape everything from music to human behaviour. Spencer, a comedian and maths lover, makes the subject inviting rather than intimidating. Wallace credits this book with sparking new curiosity about logic, data, and systems thinking. It’s not just for mathematicians. It’s for anyone ready to appreciate the beauty of patterns and the thinking habits that come with them.

4. Small Giants by Bo Burlingham

This book is a love letter to companies that chose to be great instead of big. Burlingham profiles fourteen businesses that opted for soul, purpose, and community over rapid growth. For Wallace, who has founded multiple mission-driven companies, this book affirms that success is not about scale. It is about integrity. Each story is a blueprint for building something meaningful, resilient, and values-aligned. It is a must-read for anyone tired of hustle culture and hungry for depth.

5. The Misogynist Factory by Alison Phipps

A searing academic work on the production of misogyny in modern institutions. Phipps connects the dots between sexual violence, neoliberalism, and resistance movements in a way that is as rigorous as it is radical. Wallace recommends this book for its clear-eyed confrontation of how systemic inequality persists beneath performative gestures. It equips readers with language to understand how power moves, morphs, and resists change. This is not light reading. It is a necessary reading for anyone seeking to challenge structural harm.

6. Tribes by Seth Godin

Godin’s central idea is simple but powerful: people don’t follow brands, they follow leaders who connect with them emotionally and intellectually. This book blends marketing, leadership, and human psychology to show how movements begin. Wallace highlights ‘Tribes’ as essential reading for purpose-driven founders and changemakers. It reminds readers that real influence is built on trust and shared values. Whether you’re leading a company or a cause, it’s a call to speak boldly and build your own tribe.

7. The Tibetan Book of Living and Dying by Sogyal Rinpoche

Equal parts spiritual guide and philosophical reflection, this book weaves Tibetan Buddhist teachings with Western perspectives on mortality, grief, and rebirth. Wallace turns to it not only for personal growth but also for grounding ethical decision-making in a deeper sense of purpose. It’s a book that speaks to those navigating endings—personal, spiritual, or professional and offers a path toward clarity and compassion. It does not offer answers. It offers presence, which is often far more powerful.

The Tibetan Book of Living and Dying
The Tibetan Book of Living and Dying (Picture Credit – Instagram)

The books that shape us are often those that disrupt us first. Catriona Wallace’s list is not filled with comfort reads. It’s made of hard questions, structural truths, and radical shifts in thinking. From feminist manifestos to Buddhist reflections, from purpose-led business to systemic critique, this bookshelf is a mirror of her own leadership—decisive, curious, and grounded in values. If you’re building something bold or seeking language for change, there’s a good chance one of these books will meet you where you are and carry you further than you expected.





Source link

Continue Reading

Ethics & Policy

Hyderabad: Dr. Pritam Singh Foundation hosts AI and ethics round table at Tech Mahindra

Published

on


The Dr. Pritam Singh Foundation and IILM University hosted a Round Table on “Human at Core: AI, Ethics, and the Future” in Hyderabad. Leaders and academics discussed leveraging AI for inclusive growth while maintaining ethics, inclusivity, and human-centric technology.

Published Date – 30 August 2025, 12:57 PM




Hyderabad: The Dr. Pritam Singh Foundation, in collaboration with IILM University, hosted a high-level Round Table Discussion on “Human at Core: AI, Ethics, and the Future” at Tech Mahindra, Cyberabad.

The event, held in memory of the late Dr. Pritam Singh, pioneering academic, visionary leader, and architect of transformative management education in India, brought together policymakers, business leaders, and academics to explore how India can harness artificial intelligence (AI) while safeguarding ethics, inclusivity, and human values.


In his keynote address, Padmanabhaiah Kantipudi, IAS (Retd.), Chairman of the Administrative Staff College of India (ASCI),

paid tribute to Dr. Pritam Singh, describing him as a nation-builder who bridged academia, business, and governance.
The Round Table theme, Leadership: AI, Ethics, and the Future, underscored India’s opportunity to leverage AI for inclusive growth across healthcare, agriculture, education, and fintech—while ensuring technology remains human-centric and trustworthy.



Source link

Continue Reading

Ethics & Policy

AI ethics: Bridging the gap between public concern and global pursuit – Pennsylvania

Published

on


(The Center Square) – Those who grew up in the 20th and 21st centuries have spent their lives in an environment saturated with cautionary tales about technology and human error, projections of ancient flood myths onto modern scenarios in which the hubris of our species brings our downfall.

They feature a point of no return, dubbed the “singularity” by Manhattan Project physicist John von Neumann, who suggested that technology would advance to a stage after which life as we know it would become unrecognizable.

Some say with the advent of artificial intelligence, that moment has come. And with it, a massive gap between public perception and the goals of both government and private industry. While states court data center development and tech investments, polling from Pew Research indicates Americans outside the industry have strong misgivings about AI.

In Pennsylvania, giants like Amazon and Microsoft have pledged to spend billions building the high-powered infrastructure required to enable the technology. Fostering this progress is a rare point of agreement between the state’s Democratic and Republican leadership, even bringing Gov. Josh Shapiro to the same event – if not the same stage – as President Donald Trump.

Pittsburgh is rebranding itself as the “global capital of physical AI,” leveraging its blue-collar manufacturing reputation and its prestigious academic research institutions to depict the perfect marriage of code and machine. Three Mile Island is rebranding itself as Crane Clean Energy Center, coming back online exclusively to power Microsoft AI services. Some legislators are eager to turn the lights back on fossil fuel-burning plants and even build new ones to generate the energy required to feed both AI and the everyday consumers already on the grid.

– Advertisement –

At the federal level, Trump has revoked guardrails established under the Biden administration with an executive order entitled “Removing Barriers to American Leadership in Artificial Intelligence.” In July, the White House released its “AI Action Plan.”

The document reads, “We need to build and maintain vast AI infrastructure and the energy to power it. To do that, we will continue to reject radical climate dogma and bureaucratic red tape, as the Administration has done since Inauguration Day. Simply put, we need to ‘Build, Baby, Build!’”

To borrow an analogy from Shapiro’s favorite sport, it’s a full-court press, and there’s hardly a day that goes by that messaging from the state doesn’t tout the thrilling promise of the new AI era. Next week, Shapiro will be returning to Pittsburgh along with a wide array of luminaries to attend the AI Horizons summit in Bakery Square, a hub for established and developing tech companies.

According to leaders like Trump and Shapiro, the stakes could not be higher. It isn’t just a race for technological prowess — it’s an existential fight against China for control of the future itself. AI sits at the heart of innovation in fields like biotechnology, which promise to eradicate disease, address climate collapse, and revolutionize agriculture. It also sits at the heart of defense, an industry that thrives in Pennsylvania.

Yet, one area of overlap in which both everyday citizens and AI experts agree is that they want to see more government control and regulation of the technology. Already seeing the impacts of political deepfakes, algorithmic bias, and rogue chatbots, AI has far outpaced legislation, often to disastrous effect.

In an interview with The Center Square, Penn researcher Dr. Michael Kearns said that he’s less worried about autonomous machines becoming all-powerful than the challenges already posed by AI.

– Advertisement –

Kearns spends his time creating mathematical models and writing about how to embed ethical human principles into machine code. He believes that in some areas like chatbots, progress may have reached a point where improvements appear incremental for the average user. He cites the most recent ChatGPT update as evidence.

“I think the harms that are already being demonstrated are much more worrisome,” said Kearns. “Demographic bias, chatbots hurling racist invectives because they were trained on racist material, privacy leaks.”

Kearns says that a major barrier to getting effective regulatory policy is incentivizing experts to leave behind engaging work in the field as researchers and lucrative roles in tech in order to work on policy. Without people who understand how the algorithms operate, it’s difficult to create “auditable” regulations, meaning there are clear tests to pass.

Kearns pointed to ISO 420001. This is an international standard that focuses on process rather than outcome to guide developers in creating ethical AI. He also noted that the market itself is a strong guide. When someone gets hurt or hurts someone else using AI, it’s bad for business, incentivizing companies to do their due diligence.

He also noted crossroads where two ethical issues intersect. For instance, companies are entrusted with their users’ personal data. If policing misuse of the product requires an invasion of privacy, like accessing information stored on the cloud, there’s only so much that can be done.

OpenAI recently announced that it is scanning user conversations for concerning statements and escalating them to human teams, who may contact authorities when deemed appropriate. For some, the idea of alerting the police to someone suffering from mental illness is a dangerous breech. Still, it demonstrates the calculated risks AI companies have to make when faced with reports of suicide, psychosis, and violence arising out of conversations with chatbots.

Kearns says that even with the imperative for self-regulation on AI companies, he expects there to be more stumbling blocks before real improvement is seen in the absence of regulation. He cites watchdogs like the investigative journalists at ProPublica who demonstrated machine bias against Black people in programs used to inform criminal sentencing in 2016.

Kearns noted that the “headline risk” is not the same as enforceable regulation and mainly applies to well-established companies. For the most part, a company with a household name has an investment in maintaining a positive reputation. For others just getting started or flying under the radar, however, public pressure can’t replace law.

One area of AI concern that has been widely explored in the media is the use of AI by those who make and enforce the law. Kearns said, for his part, he’s found “three-letter agencies” to be “among the most conservative of AI adopters just because of the stakes involved.

In Pennsylvania, AI is used by the state police force.

In an email to The Center Square, PSP Communications Director Myles Snyder wrote, “The Pennsylvania State Police, like many law enforcement agencies, utilizes various technologies to enhance public safety and support our mission. Some of these tools incorporate AI-driven capabilities. The Pennsylvania State Police carefully evaluates these tools to ensure they align with legal, ethical, and operational considerations.”

PSP was unwilling to discuss the specifics of those technologies.

AI is also used by the U.S. military and other militaries around the world, including those of Israel, Ukraine, and Russia, who are demonstrating a fundamental shift in the way war is conducted through technology.

In Gaza, the Lavender AI system was used to identify and target individuals connected with Hamas, allowing human agents to approve strikes with acceptable numbers of civilian casualties, according to Israeli intelligence officials who spoke to The Guardian on the matter. Analysis of AI use in Ukraine calls for a nuanced understanding of the way the technology is being used and ways in which it should be regulated by international bodies governing warfare in the future.

Then, there are the more ephemeral concerns. Along with the long-looming “jobpocalypse,” many fear that offloading our day-to-day lives into the hands of AI may deplete our sense of meaning. Students using AI may fail to learn. Workers using AI may feel purposeless. Relationships with or grounded in AI may lead to disconnection.

Kearns acknowledged that there would be disruption in the classroom and workplace to navigate but it would also provide opportunities for people who previously may not have been able to gain entrance into challenging fields.

As for outsourcing joy, he asked “If somebody comes along with a robot that can play better tennis than you and you love playing tennis, are you going to stop playing tennis?”



Source link

Continue Reading

Trending