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How to Make Artificial Intelligence Work for You

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For example, electronic room sensors and “smart inserts” can be strategically placed on beds, chairs and elsewhere around a house or senior living facility to “passively” monitor a person’s daily routines and certain health metrics, without the use of intrusive cameras or microphones. Real-time alerts can be sent to caregivers if, say, the person gets out of bed at an unusual hour without returning.

And a “virtual care agent” can pick up sounds from pods plugged in around the house that may detect whether an adult is lying on the floor. If so, caregivers are immediately contacted.

Where the Chatbots Are

Go to any of these sites and start asking questions:

Confirm the info received with a trusted source.

 

Doctor Visit Prep

Telemedicine was brought on by necessity during the pandemic, but it now appears to be a permanent fixture of the health care system. While remotely connecting via smartphone, tablet or computer lessens the need for in-person doctor visits, you will still, of course, have to see a medical provider for something serious.

When you do go see a doctor, AI could help you come up with questions to ask, says AARP chief executive Dr. Myechia Minter-Jordan, a physician. “This a way for patients to make the most of that 15- or 30-minute visit,” she says.

What you should not do is enter your symptoms into an AI chatbot and attempt to self-diagnose.

AI chatbots such as Anthropic’s Claude, ChatGPT, Microsoft’s Copilot and Google’s Gemini are notorious for providing unreliable information, and no matter how plausible an answer may sound, it may well be made up, what the tech industry refers to as hallucinations. Health-related hallucinations are dangerous and potentially deadly, and even factual outcomes may scare a patient or be misunderstood.

We cannot expect AI to replace doctors, Minter-Jordan cautions. “We can enable patients to better engage with their providers in ways that improve health care decision-making,” she says. But if AI gets it wrong, patients and their doctors “can course correct.”

Karandeep Singh, a physician and chief health AI officer at UC San Diego Health, says to use a chatbot like this: “You might type, ‘You are an oncologist. I have a question about cancer,’ ” Singh says. Then you might want to follow up with “Make sure the answers are super easy for me to understand. I don’t know much about health lingo” before typing a specific medical question. This can provide good talking points for your doctor visit, but be sure to confirm any information with that medical professional. He suggests adding “look it up” at the end of your instructions to the chatbot, and to perform a web search for each answer, with clickable links to sources.



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Big tech is offering AI tools to California students. Will it save jobs?

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By Adam Echelman, CalMatters

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Students work in the library at San Bernardino Valley College on May 30, 2023. California education leaders are striking deals with tech companies to provide students with opportunities to learn AI. Photo by Lauren Justice for CalMatters

This story was originally published by CalMatters. Sign up for their newsletters.

As artificial intelligence replaces entry-level jobs, California’s universities and community colleges are offering a glimmer of hope for students: free AI training that will teach them to master the new technology. 

“You’re seeing in certain coding spaces significant declines in hiring for obvious reasons,” Gov. Gavin Newsom said Thursday during a press conference from the seventh floor of Google’s San Francisco office.

Flanked by leadership from California’s higher education systems, he called attention to the recent layoffs at Microsoft, at Google’s parent company, Alphabet, and at Salesforce Tower, just a few blocks away, home to the tech company that is still the city’s largest private employer.

Now, some of those companies — including Google and Microsoft — will offer a suite of AI resources for free to California schools and universities. In return, the companies could gain access to millions of new users.

The state’s community colleges and its California State University campuses are “the backbone of our workforce and economic development,” Newsom said, just before education leaders and tech executives signed agreements on AI.

The new deals are the latest developments in a frenzy that began in November 2022, when OpenAI publicly released the free artificial intelligence tool ChatGPT, forcing schools to adapt.

The Los Angeles Unified School District implemented an AI chatbot last year, only to cancel it three months later without disclosing why. San Diego Unified teachers started using AI software that suggested what grades to give students, CalMatters reported. Some of the district’s board members were unaware that the district had purchased the software. 

Last month, the company that oversees Canvas, a learning management system popular in California schools and universities, said it would add “interactive conversations in a ChatGPT-like environment” into its software

To combat potential AI-related cheating, many K-12 and college districts are using a new feature from the software company Turnitin to detect plagiarism, but a CalMatters investigation found that the software accused students who did real work instead.

Mixed signals?

These deals are sending mixed signals, said Stephanie Goldman, the president of the Faculty Association of California Community Colleges. “Districts were already spending lots of money on AI detection software. What do you do when it’s built into the software they’re using?”

Don Daves-Rougeaux, a senior adviser for the community college system, acknowledged the potential contradiction but said it’s part of a broader effort to keep up with the rapid pace of changes in AI. He said the community college system will frequently reevaluate the use of Turnitin along with all other AI tools. 

California’s community college system is responsible for the bulk of job training in the state, though it receives the least funding from the state per student. 

“Oftentimes when we are having these conversations, we are looked at as a smaller system,” said Daves-Rougeaux. The state’s 116 community colleges collectively educate roughly 2.1 million students.

In the deals announced Thursday, the community college system will partner with Google, Microsoft, Adobe and IBM to roll out additional AI training for teachers. Daves-Rougeaux said the system has also signed deals that will allow students to use exclusive versions of Google’s counterpart to ChatGPT, Gemini, and Google’s AI research tool, Notebook LLM. Daves-Rougeaux said these tools will save community colleges “hundreds of millions of dollars,” though he could not provide an exact figure. 

“It’s a tough situation for faculty,” said Goldman. “AI is super important but it has come up time and time again: How do you use AI in the classroom while still ensuring that students, who are still developing critical thinking skills, aren’t just using it as a crutch?”

One concern is that faculty could lose control over how AI is used in their classrooms, she added.

The K-12 system and Cal State University system are forming their own tech deals. Amy Bentley-Smith, a spokesperson for the Cal State system, said it is working on its own AI programs with Google, Microsoft, Adobe and IBM as well as Amazon Web Services, Intel, LinkedIn, Open AI and others. 

Angela Musallam, a spokesperson for the state government operations agency, said California high schools are part of the deal with Adobe, which aims to promote “AI literacy,” the idea that students and teachers should have basic skills to detect and use artificial intelligence.

Much like the community college system, which is governed by local districts, Musallam said individual K-12 districts would need to approve any deal. 

Will deals make a difference to students, teachers?

Experts say it’s too early to tell how effective AI training will actually be.

Justin Reich, an associate professor at MIT, said a similar frenzy took place 20 years ago when teachers tried to teach computer literacy. “We do not know what AI literacy is, how to use it, and how to teach with it. And we probably won’t for many years,” Reich said. 

The state’s new deals with Google, Microsoft, Adobe and IBM allow these tech companies to recruit new users — a benefit for the companies — but the actual lessons aren’t time-tested, he said. 

“Tech companies say: ‘These tools can save teachers time,’ but the track record is really bad,” said Reich. “You cannot ask schools to do more right now. They are maxed out.”

Erin Mote, the CEO of an education nonprofit called InnovateEDU, said she agrees that state and education leaders need to ask critical questions about the efficacy of the tools that tech companies offer but that schools still have an imperative to act. 

“There are a lot of rungs on the career ladder that are disappearing,” she said. “The biggest mistake we could make as educators is to wait and pause.”

Last year, the California Community Colleges Chancellor’s Office signed an agreement with NVIDIA, a technology infrastructure company, to offer AI training similar to the kinds of lessons that Google, Microsoft, Adobe and IBM will deliver. 

Melissa Villarin, a spokesperson for the chancellor’s office, said the state won’t share data about how the NVIDIA program is going because the cohort of teachers involved is still too small. 

This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.



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Warren County Schools hosts AI Workshop

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KENTUCKY — On this week’s program, we’re keeping you up to date on happenings within Kentucky’s government, which includes ongoing work this summer with legislative committees and special task forces in Frankfort.

During this “In Focus Kentucky” segment, reporter Aaron Dickens shared how leaders in Warren County Public Schools are helping educators bring their new computer science knowledge to the front of classrooms.

Also in this segment, we shared details about the U.S. Department of Energy selecting the Paducah Gaseous Diffusion Plant site in Paducah, Kentucky, as one of four sites for the development of artificial intelligence data centers and associated energy infrastructure. This initiative is reportedly part of the Trump administration’s plan to accelerate AI development, hoping to leverage federal land assets to establish high-performance computing facilities and reliable energy sources for the burgeoning AI industry.

You can watch the full “In Focus Kentucky” segment in the player above.




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Do You Have an Emotionally Intelligent Team?

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How to assess, address, and improve the norms that can help your team thrive.



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