With all of the challenges facing health care — a shrinking workforce population, reduced funding, new technologies and pharmaceuticals — it’s no longer an option to change, but an imperative. In order to keep caring for our communities well into the future, we need to transform how we provide care to people. Technology, artificial intelligence and digital transformation can not only help us mitigate these trends but truly innovate and find new ways of making health better.

There are many exciting capabilities already making their way into our field. Ambient listening technology for providers and other automation and AI reduce administrative burden and free up people and resources to improve front-line care. Within the next five years, we expect hospital “smart rooms” to be the norm; they leverage cameras and AI-assisted alerting to improve safety, enable virtual care models across our footprint and allow us to boost efficiency while also improving quality and outcomes.

It’s easy to get caught up in shiny new tools or cutting-edge treatments, but often the most impactful innovations are smaller — adapting or designing our systems and processes to empower our teams to do what they do best.

That’s exactly what a new collaboration with the AHA and Epic is aiming to do. A set of point-of-care tools in the electronic health record is helping providers prevent, detect and treat postpartum hemorrhage, which is responsible for 11% of maternal deaths in the U.S. Early detection and treatment of PPH is key to a full recovery. One small innovation — incorporating tools into your EHR and labor and delivery workflows — is having a big impact: enhancing providers’ ability to effectively diagnose and treat PPH.

It’s critical to leverage technology advancements like this to navigate today’s challenging environment and advance health care into the future. However, at the same time, we also need to focus on how these opportunities can deliver measurable value to our patients, members and the communities we serve.

I will be speaking with Jackie Gerhart, M.D., chief medical officer at Epic, later this month for a Leadership Dialogue conversation. Listen in to learn more about how AI and other technological innovations can better serve patients and make actions more efficient for care providers. 

Helping You Help Communities – Key AHA Resources

The integration of artificial intelligence (AI) is fundamentally transforming the cybersecurity landscape. While AI brings unparalleled speed and scale in threat detection, an effective strategy potentially lies in cultivating collaboration between people with specialized knowledge and AI systems rather than full AI automation. This article explores AI’s evolving role in cybersecurity, the importance of blending human oversight with technological capabilities, and frameworks to consider.

AI & Human Roles

The role of AI has expanded far beyond simple task automation. It can now serve as a powerful tool for augmenting human-led analysis and decision making and can help organizations process and go over vast volumes of security logs and data quickly. This capability can help significantly enhance early threat detection and accelerate incident response. With AI-augmented cybersecurity, organizations can identify and address potential threats with unprecedented speed and precision.

Despite these advancements, the vision of a fully autonomous security operations center (SOC) currently remains more aspirational than practical. AI-powered systems often lack the nuanced contextual understanding and intuitive judgment essential for handling novel or complex attack scenarios. This is where human oversight becomes indispensable. Skilled analysts play an essential role in interpreting AI findings, making strategic decisions, and bringing automated actions in line with the organization’s particular context and policies.

As the cybersecurity industry shifts toward augmentation, a best-fit model is one that utilizes AI to handle repetitive, high-volume tasks while simultaneously preserving human control over critical decisions and direction. This balanced approach combines the speed and efficiency of automation with the insight and experience of human reasoning, creating a scalable, resilient security posture.

Robust Industry Frameworks for AI Integration

The transition toward AI-augmented, human-centered cybersecurity is well represented by frameworks from leading industry platforms. These models provide a road map for organizations to incrementally integrate AI while maintaining the much-needed role of human oversight.

SentinelOne’s Autonomous SOC Maturity Model provides a framework to help support organizations on their journey to an autonomous SOC. This model emphasizes the strategic use of AI and automation to help strengthen human security teams. It outlines the progression from manual, reactive security practices to advanced, automated, and proactive approaches, where AI can handle repetitive tasks and free up human analysts for strategic work.

SentinelOne has defined its Autonomous SOC Maturity Model as consisting of the following five levels:

• Level 0 (Manual Operations): Security teams rely entirely on manual processes for threat detection, investigation, and response.
• Level 1 (Basic Automation): Introduction of rule-based alerts and simple automated responses for known threat patterns.
• Level 2 (Enhanced Detection): AI-assisted threat detection that flags anomalies while analysts maintain investigation control.
• Level 3 (Orchestrated Response): Automated workflows handle routine incidents while complex cases require human intervention.
• Level 4 (Autonomous Operations): Advanced AI manages most security operations with strategic human oversight and exception handling.

This progression demonstrates that achieving sophisticated security automation requires gradual capability building rather than a full-scale overhaul of systems and processes. At each level, humans remain essential for strategic decision making, policy alignment, and handling cases that fall outside of the automated parameters. Even at Level 4, the highest maturity level, human oversight remains a must for effective, accurate operations.

Another leading platform centers on supporting security analysts via AI-driven insights rather than replacing human judgment. Elastic’s AI-driven approach integrates machine learning algorithms to automatically detect anomalies, correlate events, and uncover subtle threats within large data sets. For example, when unusual network patterns emerge, the system doesn’t automatically initiate response actions but instead presents analysts with enriched data, relevant context, and suggested investigation paths.

A key strength of Elastic’s model is its emphasis on analyst empowerment. Rather than automating decisions, the platform provides security professionals with enhanced visibility and context. This approach recognizes that cybersecurity fundamentally remains a strategic challenge requiring human insight, creativity, and contextual understanding. AI serves as a force multiplier, helping analysts process information efficiently so they can focus their time on high-value activities.

The Modern SOC

While AI in cybersecurity can be seen as a path toward full automation, security operations can be structured instead to bolster human-AI collaboration in a way that doesn’t replace humans but boosts human capabilities to help improve efficiency. This view recognizes that security remains a human-versus-human challenge. Harvard Business School professor Karim Lakhani states that “AI won’t replace humans, but humans with AI will replace humans without AI.” Applying this principle to security operations, the question is, who will win in cyberspace? It may be the team that responsibly adapts and evolves its operational process by understanding and incorporating the advantages of AI. This team will be well positioned to defend against quickly evolving threat tactics, techniques, and procedures. The rhetoric of a non-human, fully autonomous SOC is not a current reality. However, the SOC that embraces AI as complementing people, not replacing people, may likely be the SOC that creates a competitive advantage in cyber defense.

In practice, this approach can simplify traditional tiered SOC structures, helping analysts handle incidents end-to-end while leveraging AI for speed, context, and insight. This can help organizations improve efficiency, accountability, and resilience against evolving threats.

Best Practices for AI-Augmented Security

Building effective, AI-augmented security operations requires intentional design principles that prioritize human capabilities alongside technological advancements.

Successful implementations often focus AI automation on high-volume, routine activities that take up analyst time and don’t require complex reasoning. Some of these activities include the following:

• Initial alert triage: AI systems can categorize and prioritize incoming security alerts based on severity, asset importance, and historical patterns.
• Data enrichment: Automating the gathering of relevant contextual information from multiple sources can support analyst investigations.
• Standard response actions: Predetermined responses can be triggered for well-understood threats, e.g., isolating compromised endpoints or blocking known malicious IP addresses.
• Report generation: Investigation findings and incident summaries can be compiled for stakeholder communication.

By handling these routine tasks, AI can give analysts time to focus on activities that require advanced reasoning and skill, such as threat hunting, strategic planning, policy development, and navigating attack scenarios.

In addition, traditional SOC structures often fragment incident handling across multiple tiers, sometimes leading to communication gaps and delayed responses. Human-centered security operations may benefit from enabling individual analysts with inclusive case ownership, supported by AI tools that can help streamline the steps needed for investigation and response actions.

By allowing more extensive case ownership, security teams can reduce handoff delays and scale incident management. AI-embedded tools can support security teams with enhanced reporting, investigation assistance, and intelligent recommendations throughout the incident lifecycle.

Practical Recommendations

Implementing AI-augmented cybersecurity requires systematic planning and deployment. Security leaders can follow these practical steps to build human-centered security operations. To begin, review your organization’s current SOC maturity across key dimensions, including:

Automation Readiness

• What percentage of security alerts get a manual review currently?
• Which routine tasks take the most analyst time?
• How standardized are your operations playbooks and/or incident response procedures?

Data Foundation

• Do you have the complete and verified asset inventory with network visibility?
• Are security logs centralized and easily searchable?
• Can you correlate events across disparate data sources and security tools?

Team Capabilities

• What is your analyst retention rate and average tenure?
• How quickly can new team members get up to speed?
• What skills gaps exist in your current team?

Tool Selection Considerations

Effective AI-augmented security requires tools that can support human-AI collaboration rather than promising unrealistic automation. Review potential solutions based on:

Integration Capabilities

• How well do tools integrate with your existing security infrastructure?
• Can the platform adapt to your organization’s specific policies and procedures?
• Does the vendor provide application programming interface (API) integrations?

Transparency & Explainable AI

• Can analysts understand how AI systems reach their conclusions?
• Are there clear mechanisms for providing feedback to improve AI accuracy?
• Can you audit and validate automated decisions?

Scalability & Flexibility

• Can the platform grow with your organization’s needs?
• How easily can you modify automated workflows as threats evolve?
• What support is available for ongoing use?

Measuring Outcomes

Tool selection is only part of the equation. Measuring outcomes is just as important. To help align your AI-augmented security strategy with your organization’s goals, consider tracking metrics that demonstrate both operational efficiency and the enhanced effectiveness of analysts, such as:

Operational Metrics

• Mean time to detect
• Mean time to respond
• Mean time to investigate
• Mean time to close
• Percentage of alerts that can be automatically triaged and prioritized
• Analyst productivity measured by high-value activities rather than ticket volume

Strategic Metrics

• Analyst job satisfaction and retention rates
• Time invested in proactive threat hunting versus reactive incident response
• Organizational resilience measured through red/blue/purple team exercises and simulations

How Forvis Mazars Can Help

The future of proactive cybersecurity isn’t about choosing between human skill and AI, but rather lies in thoughtfully combining their complementary strengths. AI excels at processing massive amounts of data, identifying patterns, and executing consistent responses to known threats. Humans excel at providing contextual understanding, creative problem-solving, and strategic judgment, which are essential skills for addressing novel and complex security challenges.

Organizations that embrace this collaborative approach can position themselves to build more resilient, scalable, and effective security operations. Rather than pursuing the lofty and perhaps unrealistic goal of full automation, consider focusing on creating systems where AI bolsters human capabilities and helps security professionals deliver their best work.

The journey toward AI-augmented cybersecurity necessitates careful planning, gradual implementation, and continual refinement. By following the frameworks and best practices outlined in this article, security leaders can build operations that leverage both human intelligence and artificial intelligence to protect their organizations in an increasingly complex threat landscape.

Ready to explore how AI-augmented cybersecurity can strengthen your organization’s security posture? The Managed Services team at Forvis Mazars has certified partnerships with SentinelOne and Elastic. Contact us to discuss tailored solutions.

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