Business
Google is a ‘bad actor’ says People CEO, accusing the company of stealing content

The CEO of the largest digital and print publisher in the U.S. has accused Google of being a bad actor for crawling its websites to support the search giant’s AI products.
Neil Vogel, CEO of People, Inc. (formerly Dotdash Meredith), a publisher that operates over 40 brands, including People, Food & Wine, Travel + Leisure, Better Homes & Gardens, Real Simple, Southern Living, Allrecipes, and others, said that Google is not playing fair because it uses the same bot to crawl websites to index them for the Google search engine as it does to support its AI features.
“Google has one crawler, which means they use the same crawler for their search, where they still send us traffic, as they do for their AI products, where they steal our content,” said Vogel, speaking at the Fortune Brainstorm Tech conference this week.
He noted that three years ago, Google Search accounted for about 65% of the company’s traffic and that has since dropped to the “high 20s.” (Vogel shared an even more startling statistic with AdExchanger last month, saying that as of several years ago, Google’s traffic accounted for as much as 90% of People Inc.’s traffic from the open web.)
“I’m not complaining. We’ve grown our audience. We’ve grown our revenue,” Vogel told conference attendees. “We’re doing great. What is not right about this is: You cannot take our content to compete with us.”
Vogel believes publishers need more leverage in the AI era, which is why he feels it’s necessary to block AI crawlers — automated programs that scan websites to train AI systems — as that can force them into content deals. His company, for example, has a deal with OpenAI, which Vogel described as a “good actor.”
People Inc. has been leveraging web infrastructure company Cloudflare’s latest solution to block AI crawlers that don’t pay, prompting AI players to approach the publisher with potential content deals. While Vogel wouldn’t directly name the companies involved, he said they were “large LLM providers.” No deals have been signed yet, but Vogel said the company is “much further along” than before it adopted the crawler-blocking solution.
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However, Vogel pointed out, Google’s crawler can’t be blocked because doing so would also prevent the publisher’s websites from being indexed in Google Search, cutting off that “20%-ish” of traffic that Google still delivers.
“They know this, and they’re not splitting their crawler. So they are an intentional bad actor here,” Vogel declared.
Janice Min, the editor-in-chief and CEO at newsletter provider Ankler Media, agreed, calling Big Tech companies like Google and Meta longtime “content kleptomaniacs.”
“I don’t see the benefit to us in partnering with any AI company right now,” she said, adding that her company blocks AI crawlers.
Meanwhile, Cloudflare CEO Matthew Prince, whose company makes the AI-blocking solution (and who was also on the panel), said he believed that things would still change in the future when it comes to how the AI companies behave. He suspected those changes could be prompted by new regulations.
The Cloudflare exec also questioned whether fighting the AI companies using legal solutions around things like copyright law, created for the pre-AI era, was the right answer.
“I think that it’s a fool’s errand to go down that path, because, in copyright law, typically, the more derivative something is, the more it’s protected under fair use … What these AI companies are doing is they’re actually creating derivatives,” Prince said. “And so if you look at the best case law that’s come out so far, it’s actually said that the use by Anthropic and others — the reason Anthropic settled recently with all the book publishers for $1.5 billion — was for them to be able to preserve the positive copyright ruling that they got.”
Prince also proclaimed that “everything that’s wrong with the world today is, at some level, Google’s fault,” because the search giant had taught publishers to value traffic over original content creation, triggering publishers like BuzzFeed to write for clicks. Still, he admitted that Google was in a tough spot right now from a competitive standpoint.
“Internally, they’re having massive fights about what they do, and my prediction is that, by this time next year, Google will be paying content creators for crawling their content and taking it and putting it in AI models,” he said.
Business
AI Company ServiceNow Takes Up to 200K SF With Stephen Ross in West Palm Beach – Commercial Observer

AI company ServiceNow is taking up to 200,000 square feet at Stephen Ross’s 10 CityPlace development in Downtown West Palm Beach, Fla.
The Santa Clara, Calif.-based company will become the anchor tenant of the 480,000-square-foot development, which remains under construction. ServiceNow, which recorded nearly $11 billion in revenue last year, runs a cloud-based platform that helps firms automate and manage digital workflows using artificial intelligence.
The City of West Palm Beach and the State of Florida have approved $17 million in incentives for ServiceNow if it creates 856 jobs, WPTV reported.
ServiceNow plans to open an innovation hub within the office, which is expected to open in 2028. Ross’s firm, Related Ross, is negotiating to receive about $700 million in construction financing to build the tower as well as another office building next door, 15 CityPlace.
“West Palm Beach is the latest move in ServiceNow’s tradition of embracing bold economic developments across the country,” Bill McDermott, chairman and CEO of ServiceNow, said in a statement. “This will be a compelling magnet for talent, a strong engine for growth, and a dynamic hub for America’s AI leadership.”
ServiceNow’s lease marks a win for Ross’s broader quest to turn West Palm Beach into a leading business hub. 360 Rosemary, the office building that Ross completed in 2021, has landed high-profile finance tenants such as Goldman Sachs, J.P. Morgan and Elliott Investment Management.
Ross has also successfully lobbied Vanderbilt University to open a $520 million graduate campus, though construction has yet to commence.
Julia Echikson can be reached at jechikson@commercialobserver.com.
Business
Encyclopaedia Britannica publisher suing AI company Perplexity over ‘content copying’

© Shutterstock
The publisher of Encyclopaedia Britannica and America’s Merriam-Webster dictionary is suing $20bn artificial intelligence (AI) company Perplexity alleging it copied its content without permission to power its “answer engine”.
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Business
CrowdStrike and Salesforce Partner to Secure the Future of AI-Powered Business

Integration of Falcon Shield with Salesforce Security Center and Charlotte AI with Agentforce delivers enhanced protection, visibility, and faster response for mission-critical AI agents, applications, and workflows
AUSTIN, Texas, September 16, 2025–(BUSINESS WIRE)–Fal.Con 2025, Las Vegas – CrowdStrike (NASDAQ: CRWD) and Salesforce, the world’s #1 AI CRM, today announced a new strategic partnership to enhance the security of AI agents and applications built on Agentforce and the Salesforce Platform. Through integrations between CrowdStrike Falcon® Shield and Salesforce Security Center, Salesforce admins and security professionals will gain enhanced visibility, compliance support, and protection for mission-critical workflows – simplifying operations and uniting business and security teams on a shared foundation of trust in the agentic era.
The partnership also enables customers to access CrowdStrike’s agentic security analyst, Charlotte AI, through Agentforce for Security and use it to work directly alongside teammates in Slack, flagging potential threats and recommending actions in a conversational manner as any other employee would.
As agents join the workforce, security teams must understand what they are doing, trace them back to their human creators, and prevent them from becoming over privileged or compromised. CrowdStrike and Salesforce are meeting this challenge by delivering the visibility and control needed to secure the future of AI-powered business.
“Adversaries are already targeting AI agents and applications with identity-based attacks. Together with Salesforce, we’re extending the power of the Falcon platform to protect mission-critical workflows and secure the next generation of AI-powered business,” said Daniel Bernard, chief business officer at CrowdStrike. “By integrating Falcon Shield into Salesforce Security Center and bringing Charlotte AI into Agentforce, business and security teams gain a unified view of risk and response – protecting today’s operations while enabling tomorrow’s AI-driven enterprise.”
“A key to unlocking the full potential of agentic AI lies in the ability to secure it,” said Brian Landsman, CEO of AppExchange and Global Partnerships at Salesforce. “Our partnership with CrowdStrike ensures that our customers can build their agentic enterprises on Salesforce while maintaining the highest standards of security and compliance.”
Through the integration of Falcon Shield, which provides visibility and automated response to threats targeting SaaS applications, with Salesforce Security Center, which provides one comprehensive view of permissions and controls across the company’s Salesforce environment, customers gain:
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