Connect with us

AI Research

Fraud experts warn of smishing scams made easier by artificial intelligence, new tech | Business News

Published

on


If it seems like your phone has been blowing up with more spam text messages recently, it probably is.

The Canadian Anti-Fraud Centre says so-called smishing attempts appear to be on the rise, thanks in part to new technologies that allow for co-ordinated bulk attacks.

The centre’s communications outreach officer Jeff Horncastle says the agency has actually received fewer fraud reports in the first six months of 2025, but that can be misleading because so few people actually alert the centre to incidents.

He says smishing is “more than likely increasing” with help from artificial intelligence tools that can craft convincing messages or scour data from security breaches to uncover new targets.

The warning comes as the Competition Bureau sent a recent alert about the tactic because it says many people are seeing more suspicious text messages.

Smishing is a sort of portmanteau of SMS and phishing in which a text message is used to try to get the target to click on a link and provide personal information.

The ruse comes in many forms but often involves a message that purports to come from a real organization or business urging immediate action to address an alleged problem.

It could be about an undeliverable package, a suspended bank account or news of a tax refund.

Horncastle says it differs from more involved scams such as a text invitation to call a supposed job recruiter, who then tries to extract personal or financial information by phone.

Nevertheless, he says a text scam might be quite sophisticated since today’s fraudsters can use artificial intelligence to scan data leaks for personal details that bolster the hoax, or use AI writing tools to help write convincing text messages.

“In the past, part of our messaging was always: watch for spelling mistakes. It’s not always the case now,” he says.

“Now, this message could be coming from another country where English may not be the first language but because the technology is available, there may not be spelling mistakes like there were a couple of years ago.”

The Competition Bureau warns against clicking on suspicious links and forwarding texts to 7726 (SPAM), so that the cellular provider can investigate further. It also encourages people to delete smishing messages, block the number and ignore texts even if they ask to reply with “STOP” or “NO.”

Horncastle says the centre received 886 reports of smishing in the first six months of 2025, up to June 30. That’s trending downwards from 2,546 reports in 2024, which was a drop from 3,874 in 2023. That too, was a drop in reports from 7,380 in 2022. 

But those numbers don’t quite tell the story, he says. 

“We get a very small percentage of what’s actually out there. And specifically when we’re looking at phishing or smishing, the reporting rate is very low. So generally we say that we estimate that only five to 10 per cent of victims report fraud to the Canadian Anti-Fraud Centre.”

Horncastle says it’s hard to say for sure how new technology is being used, but he notes AI is a frequent tool for all sorts of nefarious schemes such as manipulated photos, video and audio.

“It’s more than likely increasing due to different types of technology that’s available for fraudsters,” Horncastle says of smishing attempts.

“So we would discuss AI a lot where fraudsters now have that tool available to them. It’s just reality, right? Where they can craft phishing messages and send them out in bulk through automation through these highly sophisticated platforms that are available.”

The Competition Bureau’s deceptive marketing practices directorate says an informed public is the best protection against smishing.

“The bureau is constantly assessing the marketplace and through our intelligence capabilities is able to know when scams are on the rise and having an immediate impact on society,” says deputy commissioner Josephine Palumbo.

“That’s where these alerts come in really, really handy.”

She adds that it’s difficult to track down fraudsters who sometimes use prepaid SIM cards to shield their identity when targeting victims.

“Since SIM cards lack identification verification, enforcement agencies like the Competition Bureau have a hard time in actually tracking these perpetrators down,” Palumbo says.

Fraudsters can also spoof phone numbers, making it seem like a text has originated with a legitimate agency such as the Canada Revenue Agency, Horncastle adds.

“They might choose a number that they want to show up randomly or if they’re claiming to be a financial institution, they may make that financial institutions’ number show up on the call display,” he says.

“We’ve seen (that) with the CRA and even the Canadian Anti-Fraud Centre, where fraudsters have made our phone numbers show up on victims’ call display.”

This report by The Canadian Press was first published July 11, 2025.





Source link

AI Research

China’s Moonshot AI releases open-source model to reclaim market position

Published

on


BEIJING (Reuters) -Chinese artificial intelligence startup Moonshot AI released a new open-source AI model on Friday, joining a wave of similar releases from local rivals, as it seeks to reclaim its position in the competitive domestic market.

The model, called Kimi K2, features enhanced coding capabilities and excels at general agent tasks and tool integration, allowing it to break down complex tasks more effectively, the company said in a statement.

Moonshot claimed the model outperforms mainstream open-source models in some areas, including DeepSeek’s V3, and rival capabilities of leading U.S. models such as those from Anthropic in certain functions such as coding.

The release follows a trend among Chinese companies toward open-sourcing AI models, contrasting with many U.S. tech giants like OpenAI and Google that keep their most advanced AI models proprietary. Some American firms, including Meta Platforms, have also released open-source models.

Open-sourcing allows developers to showcase their technological capabilities and expand developer communities as well as their global influence, a strategy likely to help China counter U.S. efforts to limit Beijing’s tech progress.

Other Chinese companies that have released open-source models include DeepSeek, Alibaba, Tencent and Baidu.

Founded in 2023 by Tsinghua University graduate Yang Zhilin, Moonshot is among China’s prominent AI startups and is backed by internet giants including Alibaba.

The company gained prominence in 2024 when users flocked to its platform for its long-text analysis capabilities and AI search functions.

However, its standing has declined this year following DeepSeek’s release of low-cost models, including the R1 model launched in January that disrupted the global AI industry.

Moonshot’s Kimi application ranked third in monthly active users last August but dropped to seventh place by June, according to aicpb.com, a Chinese website that tracks AI products.

(Reporting by Liam Mo and Brenda Goh, Editing by Louise Heavens)



Source link

Continue Reading

AI Research

AI is rewriting the rules of the insurance industry

Published

on


Despite its traditionally risk-averse nature, the insurance industry is being fundamentally reshaped by AI.

AI has already become vital for the insurance industry, touching everything from complex risk calculations to the way insurers talk to their customers. However, while nearly eight out of ten companies are dipping their toes in the AI water, a similar number admit it hasn’t actually made them any more money.

Such figures reveal a simple truth: just buying the fancy new tech isn’t enough. The real winners will be the ones who figure out how to weave it into the very fabric of who they are and everything they do.

You can see the most dramatic changes right at the heart of the business: handling claims. That mountain of paperwork and endless phone calls, a process that could drag on for weeks, is finally being bulldozed by AI.

A deployment by New York-based insurer Lemonade back in 2021 resulted in settling over a third of its claims in just three seconds, with no human input. Or look at a major US travel insurer that handles 400,000 claims a year; it went from a completely manual system to one that was 57% automated, cutting down processing times from weeks to just minutes.

However, this isn’t just about moving faster; it’s about getting it right. AI can slash the kind of costly human errors that lead to claims leakage in the insurance industry by as much as 30%. The knock-on effect is a huge productivity leap, with adjusters able to handle 40-50% more cases. This frees up the real experts to stop being paper-pushers and start focusing on the tricky cases where a human touch and genuine empathy make all the difference.

It’s a similar story for the underwriters, the people who calculate the risks. AI is giving them superpowers, letting them analyse colossal amounts of data from all sorts of places – like telematics or credit scores – that a person could never sift through alone. It can even draft an initial risk report with incredible accuracy by looking at past data and policies in the blink of an eye.

In practice, this helps create pricing that is fairer and more accurately reflects a person’s unique situation. Zurich, for example, used a modern platform to build a risk management tool that made their assessments 90% more accurate.

Suddenly, underwriting isn’t about looking in the rearview mirror anymore—it’s a living, breathing process that can adapt on the fly to new, complex threats like cyberattacks or the effects of climate change.

But this isn’t just about back-office wizardry. When deployed in the insurance industry, AI is completely changing the conversation between insurers and the people they serve. It’s allowing a move away from simply reacting to problems to proactively helping customers.

AI chatbots can offer 24/7 support, getting smarter with every question they answer. This lets the human team focus on the more difficult conversations. The real game-changer, though, is making things personal. 

By understanding a customer’s policy and behaviour, AI can gently nudge them with a renewal reminder or suggest a product that actually fits their life, like usage-based car insurance. It’s about showing customers you actually get them, which builds the kind of loyalty that’s been so hard to come by in an industry where over 30% of claimants feel dissatisfied, and 60% blame slow settlements.

This protective instinct also helps the whole system. AI is a brilliant fraud detective for the insurance industry and beyond, spotting weird patterns in data that a person would miss, and has the potential to cut fraud-related losses by up to 40%. It keeps everyone honest and protects the business and its customers.

What’s pouring fuel on this fire of change? A new breed of low-code platforms. They are the accelerators, letting insurers build and launch new apps and services much faster than before. In a world where customer tastes and rules can change overnight, that kind of speed is everything.

The best part of such tools is they democratise access and put the power to innovate into more hands. They allow regular business users – or ‘citizen developers’ – to build the tools they need without having to be coding geniuses. These platforms often come with strong security and controls, meaning this newfound speed doesn’t have to mean sacrificing safety or compliance, which is non-negotiable for an industry like insurance.

When you step back and look at the big picture, it’s clear that getting on board with AI isn’t just a tech project; it’s a make-or-break business strategy. Those who jumped in early are already pulling away from the pack, seeing things like a 14% jump in customer retention and a 48% rise in Net Promoter Scores. 

The market for this technology is set to explode to over $14 billion dollars by 2034, and some believe AI could add $1.1 trillion in value to the industry every year. But the biggest roadblocks aren’t about the technology itself; they’re about people and old habits.

Data, especially in an industry like insurance, is often stuck in old systems which stops AI from seeing the whole picture. To get past this, you need more than clever software. You need leaders with a clear vision, a willingness to change the company culture, and a commitment to training their people.

The winners in this new era won’t be the ones tinkering with AI in a corner—they’ll be the ones who lead from the top, with a clear plan to make it a part of their DNA. This will require an understanding that it’s not just about doing old things better, but about finding entirely new ways to bring value and build trust.

Learn more about how AI is rewriting the rules of the insurance industry at the upcoming webinar “From Complexity to Clarity: AI + Agility Layer for Intelligent Insurance” on July 16, 2025, at 7PM BST / 2PM ET. Industry experts from Appian and EXL will share real-world examples and practical insights into how leading carriers are implementing these technologies. Registration is available at the webinar link.

Featured speakers include:

  • Vikram Machado, Senior Vice President & Practice Leader – Life, Annuities, Retirements & Group Insurance, EXL
  • Vikrant Saraswat, Vice President – AI Consulting, EXL
  • Jack Moroney, Enterprise Account Executive – Insurance & Financial Services, Appian
  • Andrew Kearns, Insurance Industry Lead, Appian
  • Michaela Morari, Senior Solution Consultant – Insurance & Financial Services, Appian

See also: UK and Singapore form alliance to guide AI in finance



Source link

Continue Reading

AI Research

Clarivate Unveils Enhanced 2025 G20 Research, Innovation Scorecard with Expanded Data, AI Insights

Published

on


Clarivate (NYSE:CLVT) is one of the cheap IT stocks hedge funds are buying. On July 9, Clarivate released its annual 2025 G20 Research and Innovation Scorecard. This scorecard was developed by experts at the Institute for Scientific Information/ISI at Clarivate and provides a data-driven overview of the research and innovation capabilities of G20 member nations.

The 2025 scorecard now incorporates data from the Emerging Sources Citation Index/ESCI, which is a part of the Web of Science Core Collection, to provide a more comprehensive view of global research. The scorecard has been refined to better emphasize collaboration and impact, reflecting South Africa’s Ubuntu philosophy, the G20 host for 2025.

Clarivate Unveils Enhanced 2025 G20 Research, Innovation Scorecard with Expanded Data, AI Insights

A state-of-the-art computer lab filled with engineers working on new analytics technologies.

Dynamic visualizations are included to showcase each member’s research performance within their economic context and academic priorities. New additions also include OECD field-level breakdowns, insights into open access, and research aligned with Sustainable Development Goals (SDGs), highlighting how G20 nations are collaborating to address global challenges.

Clarivate (NYSE:CLVT) is an information services provider in the Americas, the Middle East, Africa, Europe, and the Asia Pacific.

While we acknowledge the potential of CLVT as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.



Source link

Continue Reading

Trending