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Emirates Unveils First Dedicated Travel Store in Osaka, Enhancing Customer Experience with Personalized Service and Innovative Features

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Tuesday, July 8, 2025

Emirates has officially launched its first-ever dedicated travel store in Japan, located in the heart of Osaka’s vibrant commercial district. This landmark opening marks a significant milestone for the airline as it further strengthens its presence in Japan, offering enhanced services and a personalized experience to customers in the Kansai region. The store aims to bring Emirates’ renowned hospitality even closer to its loyal customers, providing them with an exclusive space for travel planning and expert assistance.

The grand opening ceremony was attended by key figures, including Nabil Sultan, Executive Vice President of Passenger Sales and Country Management at Emirates. The ceremony was honored by the attendance of Mr. Hirofumi Yoshimura, the Governor of Osaka Prefecture, alongside H.E. Shihab Alfaheem, the Ambassador of the United Arab Emirates to Japan. The ceremony also saw the participation of senior Emirates management, along with esteemed guests and media partners.

Speaking at the opening ceremony, Mr. Nabil Sultan highlighted the significance of the new store: “Japan is a vital market for Emirates, and today’s opening reflects our commitment to building even deeper connections with our valued customers and partners here in the Kansai region by bringing our products and services even closer to them. The opening of our first retail store in Osaka is a reflection of our customer-first philosophy and we’re confident that this space will enable us to engage in more meaningful ways with the Japanese community.”

A Modern Space for Travel Enthusiasts

The Emirates Travel Store in Osaka spans 110 square meters, strategically located in one of the city’s busiest areas, making it easily accessible to both local and international customers. This dedicated space provides travelers with the opportunity to plan their journeys with the assistance of Emirates’ multilingual team. Whether it’s flight bookings, travel advice, or curated itineraries, the store ensures that each customer receives personalized service tailored to their needs.

The store’s design reflects Emirates’ commitment to luxury and comfort. It boasts a modern aesthetic, featuring soft beige lounge chairs and sleek, contemporary furnishings that provide a welcoming and relaxed atmosphere for travelers. The warm and inviting environment is further enhanced by the presence of dedicated travel consultants, ready to offer expert guidance.

Innovative Features for a Seamless Experience

The Emirates Travel Store integrates advanced technology with a self-service kiosk, enabling customers to effortlessly handle bookings and travel inquiries on their own. Additionally, the store introduces a personalized Queue Management system designed to streamline customer flow and minimize waiting times, ensuring a hassle-free experience. For those looking to capture memories, a selfie mirror featuring stunning backgrounds from popular Emirates destinations adds a fun and interactive touch to the store’s offerings.

The Emirates Osaka Travel Store is designed to cater not only to the Japanese market but also to the diverse international clientele who frequent Osaka. The store’s multilingual staff is equipped to provide assistance in several languages, ensuring that visitors from all around the world can easily access the airline’s services.

Expanding Connectivity Between Japan and the World

Emirates has long been committed to providing seamless connectivity between Japan and its global network. The airline operates daily flights to Osaka Kansai, Tokyo Narita, and Tokyo Haneda, offering travelers enhanced onboard products and retrofitted aircraft across its entire Japanese network. This expansion is a testament to Emirates’ dedication to meeting the growing travel demands of Japanese customers.

The new travel store in Osaka serves as a reflection of the airline’s ongoing efforts to enhance its customer experience in Japan, with a focus on offering personalized services, innovative solutions, and a seamless journey from booking to arrival. The store’s opening is expected to attract both new and loyal customers, offering them a closer connection to the world-class service that Emirates is known for.

Visit the Emirates Osaka Travel Store

The Emirates Travel Store is open to the public Monday through Friday, from 11:00 AM to 1:00 PM and 2:00 PM to 7:00 PM, with a break between 1:00 PM and 2:00 PM. The store is closed on weekends and public holidays. Located at 3-2-2 Umeda, Kita-ku, Osaka, the store provides an ideal space for customers to engage with Emirates’ knowledgeable staff and receive the assistance they need to plan their travel.

Emirates’ new Osaka store exemplifies the airline’s commitment to providing exceptional service to its customers in Japan, offering them a dedicated space to explore the world with personalized attention and care.



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Modi and Putin affirm special relationship as India faces steep US tariffs over Russian oil imports : NPR

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Indian Prime Minister Narendra Modi, left, and Russian President Vladimir Putin pose during their meeting on the sidelines of the Shanghai Cooperation Organization (SCO) summit in Tianjin, China, Monday, Sept. 1, 2025.

Vladimir Smirnov/AP/Pool Sputnik Kremlin


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Vladimir Smirnov/AP/Pool Sputnik Kremlin

TIANJIN, China — Indian Prime Minister Narendra Modi and Russian President Vladimir Putin met on the sidelines of a regional summit in China on Monday in a show of deepening ties when New Delhi’s relations with Washington are strained over the purchase of Russian oil.

The two leaders held talks after attending the key session of the Shanghai Cooperation Organization gathering in the port city of Tianjin, where discussions focused on regional stability, bilateral trade and energy cooperation.

In his remarks to open the talks, Modi termed the partnership with Moscow as “special and privileged.” Putin addressed Modi as a “dear friend” and hailed Russia’s ties with India as special, friendly and trusting.

“Russia and India have maintained special relations for decades. Friendly, trusting. This is the foundation for the development of our relations in the future,” Putin said.

Putin plans to travel to India in December for the 23rd India-Russia annual summit, according to his foreign affairs adviser, Yuri Ushakov.

Relationships on display

Modi used the SCO meeting to welcome the initiatives aimed at halting the conflict between Russia and Ukraine and called on the stakeholders to move forward constructively.

“To end the conflict soonest and establish peace permanently, we need to find out a way. It’s a call of the entire humanity,” Modi said.

Putin was accompanied by a large delegation that included top government officials. Russian state media reported that before sitting down for their formal meeting, Putin and Modi spoke one-on-one for almost an hour in a Russian-made limousine that Putin regularly takes on foreign trips.

Moments before the leaders lined up for a group photo, Modi was seen clasping Putin’s hand with the gusto of an old friend, bursting into his trademark hearty laughter. The moment was infectious as Putin grinned and chuckled, while Chinese President Xi Jinping gave a measured smile. The trio, ringed by watchful interlocuters, chatted animatedly for a few seconds.

Modi met Xi ahead of the opening of the summit Sunday and the two leaders pledged to resolve their border differences and bolster cooperation.

Washington pushing together China, Russia and India

Monday’s bilateral meeting between Modi and Putin carried added significance by coming days after U.S. President Donald Trump imposed an additional 25% tariffs on Indian imports, raising the total duties to a steep 50%, in retaliation for India’s continued purchases of discounted Russian oil.

Washington has repeatedly warned New Delhi against buying Russian crude, which it said was partly keeping Moscow’s revenues afloat to fund the Ukraine war. India has defended its imports as essential for meeting the growing energy needs of its 1.4 billion people.

Analysts said Trump’s steep tariffs and the tone coming from the White House have pushed New Delhi closer to China and Russia.

“While India-China reengagements started much before Trump, his policies are accelerating a process whereby India seems to be working much more closely with China and Russia to push back against economic unilateralism it is witnessing from the U.S.,” said Harsh Pant, vice president of foreign policy at New Delhi based think tank the Observer Research Foundation.

Modi travelled to Russia twice last year. The first was a visit to Moscow for talks with Putin in July, which was his first trip to Russia since the full-scale invasion of Ukraine by the Kremlin’s forces in February 2022. He then traveled to Kazan in October for the summit of the BRICS bloc of developing economies.

Trump’s reaction

As Xi, Putin and Modi showed extraordinary unity, Trump on Monday continued to jab at New Delhi.

As the summit wrapped up, Trump charged in a social media post that historically the U.S.-India trade relationship “has been a totally one sided disaster!” Trump also bristled about India surging its Russian oil purchases and signaled no trade deal with New Delhi is in sight.

“They have now offered to cut their Tariffs to nothing, but it’s getting late,” Trump said in the posting on his Truth Social platform. “They should have done so years ago. Just some simple facts for people to ponder!!!”

SCO nations share a history of business partnerships

Russia has had strong ties with India since the Cold War, and New Delhi’s importance as a key trading partner has grown since the war between Moscow and Ukraine.

China and India have become key buyers of Russian oil after the West shunned Russian exports to punish Moscow.

India historically bought most of its crude from the Middle East, but the world’s third-largest crude importer after China and the U.S. has started buying Russian oil available at discounted rates. Russia now accounts for around 37% of India’s total oil imports, according to analysts and Indian officials.

Trade between India and Russia has sharply increased in recent years, reaching a record $68.7 billion in the 2024-25 financial year. Imports from Russia reached around $64 billion and exports from India totaled about $5 billion, according to Indian government data.

The two nations aspire to bolster trade to $100 billion by 2030.

Modi’s meeting with Putin underscored New Delhi’s stance that India prized its old and reliable strategic partners and has sufficient strategic autonomy in its foreign policy to maintain and strengthen its multi-dimensional partnership, said Sreeram Sundar Chaulia, an international affairs expert at New Delhi’s Jindal School of International Affairs.

At the same time, the Indian government hopes the present rough weather between India and the U.S. is a temporary aberration, Chaulia said.

“Then, India can return happily to having the Russian cake and eating the American pie as part of its multi-alignment strategy,” Chaulia said.



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Fatehpur Sikri, India, travel guide: Seven highlights to see

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Heavy rain alert in Delhi–Gurugram: IMD issues an orange alert; travel and safety advisory |

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In a recent update, Delhi and its surrounding NCR cities, including Gurugram, Noida, and Faridabad, have received intense rainfall. The India Meteorological Department (IMD) has issued an orange alert for Delhi while a warning of very heavy rainfall and thunderstorms has been issued for Gurugram.Keeping the current situation in view, the District Disaster Management Authority has issued a travel advisory for Gurugram for 2nd September 2025. It reads:On September 1, 2025, Gurugram recorded over 100 mm of rainfall between 3 PM and 7 PM. The India Meteorological Department (IMD) has issued an Orange Alert, forecasting heavy to very heavy rainfall on September 2, 2025.In light of this warning:Corporate offices and private institutions in Gurugram district are advised to ask employees to work from home.

All schools in the district are directed to conduct online classes on September 2, 2025.On the other hand, Delhi too is experiencing non-stop rains which have caused waterlogging and long traffic across roads. Authorities are closely monitoring the Yamuna River too, which is expected to rise close to the danger mark of 206 metres on Tuesday. Low-lying areas are particularly vulnerable to flooding.India Meteorological Department forecastIn the present scenario, the India Meteorological Department (IMD) has issued an orange alert for Delhi for heavy rainfall. Similar alerts have been issued for NCR regions including Noida, Faridabad, and Gurugram. A yellow warning has been issued for Ghaziabad.Not only this, IMD has cautioned that northern India may experience heavy rainfall at least until September 5 especially for Uttarakhand, Himachal Pradesh, and Punjab which are under red and orange alerts.Travel disrupted, airlines issue advisoryAirlines such as IndiGo, Air India, SpiceJet, and Akasa too have issued warnings and advised people of possible delays and cancellations due to poor visibility. Passengers are advised to check flight status before leaving the house.Advisory

It is advised to avoid flood-prone zones, underpasses, and Yamuna ghats.Use public transport.For those in Gurugram, work from home is strongly recommended on September 2 as safety of people is more important.Keep a check on official IMD and local weather updates before planning anything.





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