Business
Effective AI assessments can enhance confidence in AI
For business leaders, policymakers and the public, AI represents a generational opportunity for increasing productivity and innovation. But AI can also seem like a black box — with minimal transparency and assurance of its effectiveness, governance and trustworthiness. And while AI assessment frameworks are emerging that aim to address these concerns, the sheer number and variety of approaches is challenging.
Written by EY professionals in collaboration with the Association of Chartered Certified Accountants (ACCA), this article explores the nascent field of AI assessments, identifies the characteristics of effective AI assessments and highlights key considerations for business leaders and policymakers. Our review finds a rapidly emerging assessment ecosystem that provides businesses with an opportunity to build and deploy AI systems that are more likely to be effective, safe and trusted. AI assessments — whether voluntary or mandatory — can increase confidence in AI systems. When well-designed, they can enable business leaders to evaluate whether the systems are performing as intended, inform effective governance and risk mitigation, and support compliance with any applicable laws, regulations or standards.
The concerns about AI — like the excitement — are broad based. The EY 2025 AI Sentiment Index Study, a global survey of over 15,000 people, found that while 82% of consumers have chosen to use AI in the past six months, 58% of consumers are worried that organizations are failing to hold themselves accountable for negative uses of AI. Business leaders are asking how they can assess whether an AI system is safe and effective; how they should identify and manage its risks; and how to measure an AI system against governance and performance criteria.
Business
Capgemini acquires India-based WNS for $3.3 billion to boost AI business services – Firstpost
Capgemini expects the deal to be closed by the end of 2025 and be immediately accretive to its revenue and operating margin
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France’s Capgemini has agreed to buy technology outsourcing firm WNS for $3.3 billion in cash to expand the range of AI tools it offers for companies, the IT services group said on Monday.
The deal equips Capgemini to create a consulting business service focused on helping companies improve their processes and cost efficiency with the use of artificial intelligence, namely generative AI and agentic AI, which it expects to attract significant investments.
The purchase price translating to $76.50 per WNS share represents a 17% premium compared to their last closing price on July 3 and does not include WNS’s financial debt, Capgemini said.
Its interest in India-based WNS, whose services include business process outsourcing and data analytics, was first reported by Reuters in April.
“WNS brings … its high growth, margin accretive and resilient Digital Business Process Services … while further increasing our exposure to the US market,” Capgemini CEO Aiman Ezzat said in a press statement.
WNS’s customers include large organizations such as Coca-Cola, T-Mobile and United Airlines.
On a conference call with media and analysts, Ezzat said the acquisition would immediately create cross-selling opportunities between the two companies, mainly in the U.S. and Britain.
Capgemini expects the deal to be closed by the end of 2025 and be immediately accretive to its revenue and operating margin.
However, its shares fell around 5% following the news, the biggest losers on Europe’s benchmark STOXX 600 index as of 1024 GMT, with Morgan Stanley analysts saying the deal would limit its balance sheet flexibility while not having a major impact on financials.
Some investors are also concerned that Gen AI could impact the typically staff-intensive business process outsourcing (BPO) market, which could bite into Capgemini’s revenues and expose it to new competition, the analysts said in a research note.
“We expect investors to be able to see the opportunity that could come from disrupting BPO with Gen AI but think some evidence will be needed to convince the market WNS is the right vehicle,” they added.
Business
Business Brief this week: A stampede, a gold rush, and an AI arms race
Good morning. This week’s AI for Good Summit in Geneva is showing how the technology’s innovations are also pushing global alliances into unfamiliar territory. That’s in focus today – along with this year’s Calgary Stampede and a gold rush that’s obscuring an inconvenient truth about Canada’s exports.
Up first
In the news
M&A: Globalive chair eager to apply past experience as consortium closes takeover of Wealth One Bank
Innovation: Canadian companies advance digital twin technology, despite lagging adoption at home
Auto analysis: The tale of the Agnelli family’s two contrasting car companies, Ferrari and Stellantis
On our radar
Tomorrow: Ahead of the July 9 deadline set by Trump for countries to strike trade deals with the U.S., the president said the White House would begin sending letters over the weekend to countries in batches of 10 to notify them of the tariff rates they can expect.
This week: The Calgary Stampede, which opened on Friday and runs through July 13, is known for many things: rodeo, pancakes and denim as far as the eye can see. But its real currency is connection. For 10 days, every bar and rooftop patio in the city is turned into a pop-up boardroom.
This year’s edition lands at an uneasy moment. Alberta’s energy sector has big wins to toast – LNG exports have begun from the West Coast, the long-delayed Trans Mountain pipeline is pumping and Ottawa is suddenly talking about Canada as an “energy superpower.” The city’s mood is buoyant. But a cautious kind of buoyancy, if there can be such a thing: Political uncertainty still looms large, from Mark Carney’s early tenure in Ottawa to the underwhelming response to Alberta’s proposed new pipeline.
On the books: Earnings and economic events are light, but Canada’s recent trade report is a reminder of how hard domestic exporters are being hit as Carney presses for a tariff-free deal with the U.S.
Minister of Artificial Intelligence and Digital Innovation Evan Solomon on Parliament Hill June 19.PATRICK DOYLE/The Canadian Press
In focus
How global forces have shaped Canada’s priorities
The UN’s AI for Good summit this week is revealing how countries are racing to build sovereign computing infrastructure that is reliant on foreign investment.
In an attempt to capitalize on the economic promise of artificial intelligence, Western governments are investing in domestic data centres, drafting AI rules, and striking deals with countries that, less than a decade ago, might have faced sharper scrutiny.
By turning to investors such as Saudi Arabia, critics warn that attempts to reduce reliance on U.S. tech giants risk entrenching new forms of dependence on states with close ties to China and deeply contested human rights records.
Both Canada and the U.S. have set aside recent ruptures over human rights in favour of strategic and economic interests.
Canada’s 2018 standoff – sparked by then–foreign affairs minister Chrystia Freeland’s criticism of Saudi Arabia’s arrest of women’s rights activists – formally ended in 2023 when the two governments restored ties on the basis of “mutual respect and common interests.”
For the U.S., Russia’s invasion of Ukraine heightened the need for oil market stability and stronger regional alliances, prompting Washington to re-engage with Riyadh despite earlier condemnations of the kingdom’s role in the murder of Washington Post journalist Jamal Khashoggi. (During his first presidential campaign, Joe Biden pledged to make Saudi Arabia “pay the price” and called the country a “pariah” with “very little social redeeming value.”)
Human-rights advocates have remained critical of the UN for inviting Saudi officials to the AI summit – and concern remains over Riyadh’s expanding ties with China, which include co-operation on data centres, chip development and surveillance technologies that could complicate Western efforts to build secure, independent AI systems.
In May, President Donald Trump signed a US$600-billion strategic agreement with Saudi Arabia, including more than US$40-billion earmarked for artificial intelligence and related infrastructure.
Canada, too, is open to discussions with Saudi Arabia to support domestic data-centre expansion. In a recent interview with The Globe’s Joe Castaldo and Pippa Norman, federal AI minister Evan Solomon said Ottawa is in search of “pockets of capital” to help build sovereign capacity, while insisting any agreements would be pursued with “eyes wide open” and preserve Canadian oversight.
“Diplomatic ties and investment does not mean you agree with governments,” he said. “We can’t look at AI as a walled-off garden. Like, ‘Oh, we cannot ever take money from X or Y.’”
Ottawa’s openness was underscored last week when Castaldo reported that U.S. data-centre firm CoreWeave Inc. will soon operate a site in Cambridge, Ont., with Canadian AI startup Cohere Inc. – backed by $240-million from a federal fund – as a customer.
British-Canadian AI guru Geoffrey Hinton, who is presenting tomorrow, told The Globe he planned on telling Solomon that Canada needs to regulate AI when the two met last week. But he acknowledged a trade-off.
“The big problem is that unless you can get international agreements, countries that don’t regulate will have an advantage over countries that do. That’s the same for exploiting natural resources.”
It’s just one issue for Canada to tackle as it navigates the contradictions of a sovereignty strategy built on foreign capital, no clear regulatory framework and a bit of moral flexibility.
Charted
What the golden shine is hiding
Canada’s trade deficit with the world narrowed in May from a record high the previous month.
But tariffs continued to weigh on exports to the United States – and the rise in prices for gold skewed the picture.
Canada’s trade deficit with the world – in very technical terms according to The Globe’s Jason Kirby, “a measure of how much more stuff we buy from other countries than sell to them” – fell to $5.9-billion in May from a record high of $7.6-billion in April.
But after stripping out imports and exports of the gold category, Kirby observes, Canada’s trade deficit widened to $10.3-billion.
Bookmarked
On our reading list
Bednar: If a toaster burns you, you can sue. But if Big Tech burns you, you’re out of luck.
Keller: Trump has yet to kill the golden goose that is the U.S. economy. But he’s working on it.
Hirsch: To increase defence spending, Canada must cut deeper, tax harder and borrow more – all at once.
Morning update
Stock markets were mixed amid confusion as U.S. officials flagged a delay on tariffs but failed to provide specifics on the changes. Wall Street futures were in negative territory while TSX futures pointed higher.
Overseas, the pan-European STOXX 600 was up 0.34 per cent in morning trading. Britain’s FTSE 100 edged higher 0.13 per cent, Germany’s DAX gained 0.77 per cent and France’s CAC 40 rose 0.25 per cent.
In Asia, Japan’s Nikkei closed 0.56 per cent lower, while Hong Kong’s Hang Seng slipped 0.12 per cent.
The Canadian dollar traded at 73.19 U.S. cents.
Business
Cambridge Judge Business School Executive Education launches the AI Leadership Programme in collaboration with Emeritus
The programme explores future-focused AI strategies and frameworks to foster innovation, accelerate organisational growth and build resilience.
CAMBRIDGE, England, July 7, 2025 /PRNewswire/ — Cambridge Judge Business School Executive Education announces the launch of its four-month Cambridge AI Leadership Programme. This programme equips leaders with both strategic insights and practical knowledge to harness AI for business transformation. Launched in collaboration with Emeritus, a global leader in making high-quality education accessible and affordable, enrolment is now open for a September 2025 start.
Artificial intelligence (AI) is transforming industries, and organisations are eager to understand and leverage its full potential to enhance efficiency, drive innovation and stay competitive. According to Forbes, 68% of employers consider AI to be crucial for future success. However, many AI projects fail due to a lack of strategic leadership and integration. The Cambridge AI Leadership Programme helps participants navigate the complexities of AI adoption, identify scalable opportunities and build a strategic roadmap for successful implementation.
Through a blend of in-person and online learning modules, participants will develop an understanding of AI concepts, applications and best practices to enhance decision-making skills as well as examine digital transformation and ethical AI governance. They will engage directly with world-renowned Cambridge faculty, industry experts and global peers while immersing themselves in the rich Cambridge ecosystem. By the end of the programme, participants will be prepared to implement AI strategies that deliver operational excellence and long-term organisational success.
“AI is a transformative force reshaping business strategy, decision-making and leadership. Senior executives must not only understand AI but also use it to drive business goals, efficiency and new revenue opportunities,” says Professor David Stillwell, Co-Academic Programme Director. “The Cambridge AI Leadership Programme offers a strategic road map, equipping leaders with the skills and mindset to integrate AI into their organisations and lead in an AI-driven world.”
“The Cambridge AI Leadership Programme empowers decision-makers to harness AI in ways that align with their organisation’s goals and prepare for the future,” says Vesselin Popov, Co-Academic Programme Director. “Through a comprehensive learning experience, participants gain strategic insights and practical knowledge to drive transformation, strengthen decision-making and navigate technological shifts with confidence.”
The programme is designed for senior leaders looking to lead transformation, unlock new revenue opportunities and integrate AI technologies into business operations effectively. It bridges the critical gap between technology and business strategy, preparing leaders to achieve AI-driven business goals.
“We are delighted to collaborate with Cambridge Judge Business School Executive Education to help senior leaders deepen their understanding of AI’s strategic applications and build foresight to balance innovation while managing risk,” says Mike Malefakis, President of University Partnerships at Emeritus. “Through blended learning, the Cambridge AI Leadership Programme enables participants to leverage AI tools and strategies for business optimisation and growth.”
The Cambridge AI Leadership Programme starts on 22 September 2025. For more information and to apply, please visit the programme website.
About Cambridge Judge Business School
Cambridge Judge Business School leverages the power of academia for real-world impact to transform individuals, organisations and society. Since 1990, Cambridge Judge has forged a reputation as a centre of rigorous thinking and high-impact transformative education, situated within one of the world’s most prestigious research universities and in the heart of the Cambridge Cluster, the most successful technology entrepreneurship cluster in Europe. In the Research Excellence Framework (REF) 2021, Cambridge Judge placed first in the Times Higher Education rankings for Business and Management Studies in the United Kingdom. Ninety-four per cent of Cambridge’s overall REF submissions were rated as “world leading” or “internationally excellent”, demonstrating the major global impact that Cambridge Judge researchers are making on society. Cambridge Judge pursues innovation through interdisciplinary insight, entrepreneurial spirit and collaboration. Cutting-edge research is rooted in real-world challenges, and students and clients are encouraged to ask excellent questions to create real-world change. Undergraduate, graduate and executive programmes attract innovators, creative thinkers, thoughtful and collaborative problem-solvers as well as current and future leaders, drawn from a huge diversity of backgrounds and countries.
About Cambridge Judge Business School Executive Education
Cambridge Judge Business School Executive Education offers a wide range of open-enrolment and customised programmes that will test, challenge, encourage and inspire you. We will help you embrace the knowledge and skills you need – to grow in confidence and to evolve and adapt. Get ready to lead purposefully, manage effectively and innovate in an increasingly complex future.
About Emeritus
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, organisations and governments worldwide. It does so by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’s short courses, degree programmes, professional certificates and senior executive programmes help individuals learn new skills and transform their lives, companies and organisations. Its unique model of state-of-the-art technology, curriculum innovation and hands-on instruction from senior faculty, mentors and coaches has educated more than 350,000 individuals across more than 80 countries. For more information, please visit https://emeritus.org.
SOURCE Emeritus
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