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Capgemini unveils strategic AI framework to turn enterprise

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Press contact:
Mollie Mellows
Phone:+ 44 (0) 7342 709384
E-mail: mollie.mellows@capgemini.com

Capgemini unveils strategic AI framework to turn enterprise ambition into measurable business impact

Paris, July 3, 2025 – Capgemini today unveiled its Resonance AI Framework to help organizations unlock the full potential of AI at scale, reimagining their business from operations to innovation. With the vast majority of organizations planning to implement agentic AI in the next 2 years1, there is a strong need to reinforce organizations’ AI readiness, while creating the right “human-AI chemistry” to ensure long-lasting adoption. Supported by a suite of AI transformation offers and RAISE, a comprehensive generative AI and AI agents gallery, the framework enables organizations to turn strategy into action across the enterprise.

In an era of unprecedented transformation, AI can release waves of opportunities across industries, ranging from performance improvement to breakthrough innovation and business reinvention. The Resonance AI Framework by Capgemini helps leaders envision AI’s potential, embed it into the foundation of their operations, and enable what Capgemini terms “human-AI chemistry”. Designed to allow effective interaction between people and intelligent systems, the framework addresses the trust, understanding, and collaboration needed for human and AI agents to build reliability over time, ensuring that hybrid teams thrive.

The Resonance AI Framework combines the breadth of the Group’s capabilities, enabling seamless delivery of cohesive, responsible, and high-impact solutions to clients. It is a strategic blueprint that helps organizations navigate a new world of democratized AI, release the next waves of human-AI innovation, and secure long-term adoption.

“At Capgemini, we believe AI is becoming the next utility – accessible everywhere, anytime, and by anyone. This democratization of AI empowers businesses to embed AI into the fabric of everyday operations,” said Aiman Ezzat, Chief Executive Officer of the Capgemini Group. “At the heart of the framework is the concept of resonance, the idea that AI transformation must begin at the core of an organization and radiate outward to generate continuous waves of value. Our approach offers a clear path forward: one that aligns vision with execution, strategy with operations, and innovation with responsibility. This is how the next market-leading businesses will thrive, by fostering human-AI interaction and making AI performance real.”

Releasing the next waves of human-AI innovation
To deliver business value, the Resonance AI Framework by Capgemini equips organizations to act across three strategic dimensions:

  • AI essentials (ACCESS): The core components required to unlock actionable intelligence and transformative value within an organization. It is the combination of two critical components: Intelligent-as-a-Service, which includes scalable infrastructure, advanced language models, and software with built-in AI capabilities; and the organization’s raw data – unique, unprocessed, and often underused assets that power meaningful insights.
  • AI readiness (ADAPT): This is about preparing the organization to use AI responsibly and effectively. It involves establishing the right enablers, such as workforce models, governance frameworks, and data infrastructure. The implementation of guardrails is also required to ensure ethical, legal, and safe AI operations. Together, these foundations support scalable adoption.
  • Human-AI chemistry (ADOPT): To achieve success with AI, organizations must intentionally design interactions between humans and AI across workflows, decision-making, and culture. The quality of collaboration between humans and AI is shaped by three core elements: clearly defined roles and responsibilities, well-designed interactions, and strong alignment with legal and ethical standards to build reliability over time. Just as team chemistry drives human performance, human-AI chemistry will shape how deeply AI can integrate into the enterprise.

A comprehensive AI-first portfolio of offers delivering client outcomes
Capgemini’s framework is supported by a broad suite of transformation offers, each designed to help organizations derive tangible value from AI. These include:

  • Envisioning and building the AI strategy roadmap
  • Developing AI-powered experiences, products and innovation
  • Boosting AI-powered go-to-market
  • Uplifting business outcomes with AI-powered business process operations
  • Evolving faster with AI-powered IT

These offers are supported by a comprehensive and enterprise-ready generative AI and AI agents builder and gallery that will be constantly evolving to support new market opportunities (RAISE).

Already being adopted by clients worldwide, the framework is poised to become a global standard for enterprise AI transformation. From manufacturing to financial services, organizations are using it to craft their AI roadmaps, hyper-automate business process and IT operations, and reimagine customer engagement.

For example, Capgemini is working with a global pharmaceutical leader to address slow resolution times, high support costs, and low user satisfaction in its IT service desk. By introducing agentic and generative AI, the organization reduced average handling time by 20%, improved first contact resolution and user satisfaction, enabled up to 80% zero-touch automation, and cut operational costs by 40%.
  
The business and technology transformation partner enabling AI-powered enterprises
The launch of the Resonance AI Framework is the latest initiative from Capgemini to strengthen its leadership in AI. Over the last two years, Capgemini has accelerated its AI strategy by upskilling over 150,000 team members on generative AI tools and establishing AI Centers of Excellence plus two AI-focused Labs (AI Futures and AI Robotics & Experiences). With a broad ecosystem of 25 strategic partners in AI, the Group has invested in strengthening its partnerships with key players across the AI value chain, including AWS, Google Cloud, Microsoft and Mistral AI. Capgemini’s leadership in AI has also been recognized by the Forrester Wave™: AI services, Q2 2024.

Organizations can learn more about the Resonance AI Framework by Capgemini and how it can help them lead in the age of intelligence here.

About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com


1 “Top Tech Trends of 2025: AI-powered everything”, Capgemini Research Institute, November 2024



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Start Your AI Agency Launches 90-Day Global AI Training Program to Build Lucrative AI Service Businesses

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Start Your AI Agency, under the leadership of CEO Greg Squibbs, has announced the 90-Day global AI training program that enables individuals to build lucrative, location-independent businesses by using artificial intelligence.

Dubai, United Arab Emirates–(Newsfile Corp. – August 31, 2025) – Start Your AI Agency has launched a 90-Day global AI training program to build lucrative AI service businesses. The company’s core offering is a free training program that introduces the proprietary AI Layering Strategy – a system inspired by proven practices from leading global tech innovators. This model allows entrepreneurs to streamline their outreach, automate service delivery, and operate businesses 24/7 from anywhere in the world without the need for complex software or large teams.

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CEO Greg Squibbs

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For digital entrepreneurs looking to launch and scale AI-powered service businesses, Start Your AI Agency 90-Day training program focuses on actionable steps and replicable systems that are accessible to them with no prior experience in AI or coding. By simplifying advanced AI technologies and integrating them into everyday business operations, the program helps to bridge the gap between innovation and execution.

The program supports a wide range of professionals, including freelancers, consultants, and business owners, who are seeking to modernize their services using AI.

Greg Squibbs, a long-time advocate for technological innovation, emphasizes the importance of AI education for long-term success. As he has stated, “Artificial intelligence, automation, team building – if you don’t understand it – learn it. Because otherwise, you’re going to be a dinosaur within three years.”

Furthermore, Start Your AI Agency’s program helps individuals seeking to transition from traditional employment, entrepreneurs aiming to scale digital operations, and professionals interested in integrating automation into their service-based businesses.

About Start Your AI Agency:

Start Your AI Agency is a global training platform dedicated to helping individuals build and scale AI-powered service businesses. Founded with the vision to democratize access to artificial intelligence, the company provides step-by-step training, tools, and automation systems that enable entrepreneurs to launch high-profit, location-independent agencies. With a focus on simplicity, scalability, and real-world application, Start Your AI Agency has become a trusted launchpad for thousands of digital entrepreneurs worldwide. Under the leadership of CEO Greg Squibbs, the company continues to drive innovation and empower the next generation of AI-focused business owners.

For more information, visit at https://www.startyouraiagency.com.

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To view the source version of this press release, please visit https://www.newsfilecorp.com/release/262414



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Norway signs £10bn deal for anti-submarine warships built in UK | BAE Systems

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Norway has agreed a £10bn deal for anti-submarine warships that will be built in the UK, as the two countries plan joint operations in northern Europe to deal with increased Russian activity.

The Ministry of Defence (MoD) said the agreement to build Type 26 frigates was the UK’s biggest ever warship export deal by value, and Norway’s biggest defence procurement deal.

It said that overall it would provide a £10bn boost to the UK economy and support 4,000 jobs across the UK “well into the 2030s”.

The Type 26 frigates will be built at the BAE Systems shipyards in the Govan area of Glasgow, which employ 2,000 staff and are already constructing eight of the warships for the Royal Navy.

“This £10bn deal is what our plan for change is about,” said the UK prime minister, Keir Starmer. “Creating jobs, driving growth and protecting national security for working people. The export of our world-leading Type 26 frigates will do exactly that, supporting well-paid jobs up and down the United Kingdom, from apprentices to engineers.”

It is estimated that the shipbuilding programme will support 432 businesses, including 103 in Scotland, 47 in the north-west of England and 35 in the West Midlands.

The deal also signals a strengthening of a long-term strategic relationship with Norway, as part of which a combined fleet of 13 frigates will operate jointly in northern Europe.

Eight of the frigates will be British and “at least” five will be Norwegian, with the joint operation designed to “significantly strengthen Nato’s northern flank”.

“This historic defence deal deepens our strategic partnership,” said John Healey, the defence secretary. “With Norway, we will train, operate, deter and – if necessary – fight together. Our navies will work as one, leading the way in Nato, with this deal putting more world-class warships in the north Atlantic to hunt Russian submarines, protect our critical infrastructure and keep both our nations secure.”

Concerns over critical infrastructure around Europe have been raised on multiple occasions in the last year, after the alleged sabotage of the Baltic gas pipeline and undersea internet cables between Finland and Estonia.

Norway was the only other country to participate in the UK carrier strike group’s full deployment this year, and it also collaborates with the UK and Nato partners to safeguard critical undersea infrastructure in northern Europe.

“Norway and the United Kingdom are close allies with common interests and strong bilateral ties,” said Jonas Gahr Støre, Norway’s prime minister. “I am confident that the strategic partnership with the UK for purchasing, developing and operating frigates is the right decision.”

The Scottish secretary, Ian Murray, said the decision showed the “tremendous success” of Scotland’s shipbuilding industry and was an example of another “defence dividend” for the country.

The Type 26 frigate features sophisticated weapons, and advanced sensors and communications. Its design enables the warship to be upgraded to “counter emerging threats”, according to the MoD’s statement announcing the deal.

Charles Woodburn, the chief executive of BAE Systems, said: “The Norwegian government’s decision reflects its confidence in British industry’s ability to deliver a superior anti-submarine warfare platform, together with systems and equipment, that will support its future maritime security and reinforce its position within Nato.”



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UK agrees £10bn deal to supply Norway with warships

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The UK and Norway have agreed a £10bn deal under which Britain will supply the Norwegian navy with at least five new warships.

The agreement involving Type 26 frigates will be the UK’s “biggest ever warship export deal by value”, the Ministry of Defence (MoD) said, while Norway said it would be its largest “defence capability investment” to date.

The government said the deal would support 4,000 UK jobs “well into the 2030s”, including more than 2,000 at BAE Systems’ Glasgow shipyards where the frigates will be built.

UK Prime Minister Sir Keir Starmer said the agreement would “drive growth and protect national security for working people”.

“This success is testament to the thousands of people across the country who are not just delivering this next generation capabilities for our Armed Forces but also national security for the UK, our Norwegian partners and Nato for years to come,” he added.

The deal is also expected to support more than 400 British businesses, including 103 in Scotland, the MoD said.

The agreement represents a victory for the British government and defence industry over France, Germany and the United States – which were also being considered by Norway as possible vendors.

It will create a combined UK-Norwegian fleet of 13 anti-submarine frigates – eight British and five Norwegian vessels – to operate jointly in northern Europe, significantly strengthening Nato’s northern flank.

The warships will be constructed at the BAE systems yard in the Govan area of Glasgow, where frigates for the Royal Navy are currently being built.

Scottish Secretary Ian Murray said the choice of the UK “demonstrates the tremendous success of our shipbuilding industry and showcases the world-class skills and expertise of our workforce on the Clyde”.

Norway’s Prime Minister Jonas Gahr Støre, who informed Sir Keir of the decision to select the UK in a phone call on Saturday night, said the partnership “represents a historic strengthening of the defence cooperation between our two countries”.

Støre said the government had weighed two questions in its decision: “Who is our most strategic partner? And who has delivered the best frigates?… The answer to both is the United Kingdom.”

The Type 26 frigates purchased by the Royal Norwegian Navy will be as similar as possible to those used by their British counterparts, and have the same technical specifications.

They are specifically designed to detect and track enemy submarines and engage them in combat if necessary, with deliveries are expected to begin in 2030.

UK Defence Secretary John Healey said: “For over 75 years, Britain and Norway have stood together on Nato’s northern and north-eastern frontiers, keeping the UK and Europe safe. This historic defence deal deepens our strategic partnership.

“With Norway, we will train, operate, deter, and – if necessary – fight together.

“Our navies will work as one, leading the way in Nato, with this deal putting more world-class warships in the North Atlantic to hunt Russian submarines, protect our critical infrastructure, and keep both our nations secure.”



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