Connect with us

Tools & Platforms

Capgemini Acquires WNS to Boost Agentic AI Intelligent Operations

Published

on



Capgemini, a global business and technology transformation partner, and WNS, a leading digital-led business transformation and services company, announced that they have entered into a definitive transaction agreement pursuant to which Capgemini will acquire WNS. 


WNS is a leading and trusted business transformation and services partner that uniquely blends deep industry knowledge with business process management, technology, analytics and AI expertise to create market differentiation for clients. With digital-led transformation solutions deployed to clients across 8 industries where it deploys its highly automated platforms to deliver stronger business outcomes, WNS is a leader in Digital Business Process Services (BPS). 


This operating model enables strategic engagements that are critical to clients’ daily operations materialized in long-term contracts with recurring revenues streams. Through an expanded ecosystem of partners and network of delivery centers, WNS serves a large portfolio of blue-chip clients, such as United Airlines, Aviva, M&T Bank, Centrica and McCain Foods.


The high-quality business model of WNS, supported by non-linear pricing models and superior profitability has driven a c.+9% constant currency revenue growth on average over the last 3 fiscal years, to reach $1,266 million of revenue in fiscal year 2025 with an 18.7% operating margin.


Global organizations are in constant need of strategic partners to support their transformation to enhance efficiency and accelerate growth. This continues to be a key driver of the Digital BPS market and WNS targets revenue growth of +7% to +11% for FY2026.


This transaction will position Capgemini as a leader in Digital BPS blending horizontal and vertical process expertise, with a global footprint. With combined revenues of €1.9 billion in 2024 in Digital BPS, this will strengthen Capgemini’s ability to accompany clients on their business and technology transformation journeys.


The mix of WNS and Capgemini’s complementary offerings and clients will immediately unlock cross-selling opportunities. It will also lay down the foundations to build the capabilities to seize the Intelligent Operations strategic market opportunity.


The largest opportunity for global organizations to create value with Gen AI and Agentic AI lies in the fundamental redesign of their operations and business processes. It will attract a significant share of their AI investments as they seek to become AI-powered companies to lead their market. This is creating demand for a new type of business process services: Intelligent Operations.


Intelligent Operations answers these business needs, providing a consulting-led approach to transform and operate horizontal and vertical business processes leveraging Gen AI and Agentic AI. It addresses clients’ goal of efficiency, speed and agility through process hyper-automation, while significantly improving business outcomes by combining data, AI and digital.


AI technologies trigger a paradigm shift in delivering business process services: from labor-intensive services to being consulting-led and tech-driven. In parallel, client focus has shifted from efficiency gains toward end-to-end value creation and business outcomes, opening opportunities to add non-linear revenues (i.e. transaction-based, subscription-based or outcome-based models). This is creating a rapidly growing market opportunity.


Both Capgemini and WNS are already pioneering Intelligent Operations. Capgemini with its consulting-led end-to-end transformation of processes, advanced AI tools and technology stacks, and BPS platforms, while WNS has developed a set of sector-specific AI-led solutions recently augmented by the acquisition of Kipi.ai to strengthen its data, analytics and AI capabilities.


The combination of Capgemini and WNS will act as a catalyst to lead in Intelligent Operations providing the required scale and unique set of capabilities from Strategy & Transformation consulting, to horizontal and sector expertise, platform offerings to deep AI and technology capabilities.


This combination will also leverage the significant investments made by Capgemini in AI through training, offers and its 25 strategic partnerships, including Microsoft, Google, AWS, Mistral AI and NVIDIA. The Group’s leadership is recognized by its clients, with over €900 million of Gen AI bookings in 2024, and by market analysts such as Forrester, IDC and ISG.


This transaction will reinforce Capgemini as a business and transformation partner to those enterprises who want to become AI-powered businesses.


Based on calendar year 2024 published information, the combined entities would have generated a revenue of €23.3 billion at a 13.6% operating margin in 2024.


The Group expects accretion to normalized EPS, before synergies from the combination, of 4% in 2026.


Capgemini expects revenue synergies run-rate of €100 million to €140 million by the end of 2027. Costs and operating model synergies are anticipated to reach an annual pretax run-rate of between €50 million and €70 million by the end of 2027.


With the benefits of these synergies, the accretion on normalized earnings per share should reach 7% in 2027.


WNS and Capgemini have a natural cultural fit and share common values that will facilitate a smooth integration of the teams, helped by the Group’s track record of successful integrations. Furthermore, the integration will be straightforward into Capgemini’s Global Business Services activities.


The contemplated transaction will be implemented by way of a Court-sanctioned scheme of arrangement under the laws of Jersey. The transaction has been unanimously approved by both Capgemini’s and WNS’ Boards of Directors.


The transaction is subject to approval by the Royal Court of Jersey and WNS’ shareholders, as well as to receipt of customary regulatory approvals and other conditions. The closing of the transaction is expected to occur by the end of the year.


Capgemini has secured a bridge financing of €4.0 billion, covering the purchase of securities ($3.3 billion), as well as the gross debt and similar obligations of around $0.4 billion and the €0.8 billion Capgemini bond redeemed in June 2025.


The Group plans to refinance the bridge with available cash for around €1.0 billion and the balance by debt issuance.


The Group expects Q2 2025 year-on-year growth at constant currency to be slightly better than the -0.4% reported in Q1 2025. The Group also expects for H1 2025 the operating margin to be stable year-on-year at 12.4%.


Due to the nature and timing of this announcement, the actual Q2 and H1 2025 performance may slightly differ from the above-mentioned expectations. H1 2025 publication will take place as planned on July 30, 2025.


Capgemini’s financial targets for 2025 do not take into account this transaction and are therefore unchanged:


Revenue growth of -2.0% to +2.0% at constant currency; Operating margin of 13.3% to 13.5%; Organic free cash flow of around €1.9 billion.


Aiman Ezzat, Chief Executive Officer of Capgemini


Enterprises are rapidly adopting Generative AI and Agentic AI to transform their operations end-to-end. Business Process Services will be the showcase for Agentic AI. Capgemini’s acquisition of WNS will provide the Group with the scale and vertical sector expertise to capture that rapidly emerging strategic opportunity created by the paradigm shift from traditional BPS to Agentic AI-powered Intelligent Operations. Together we will create a leader in Intelligent Operations, uniquely positioned to support organizations in their AI-powered business process transformation, blending the critical capabilities needed from consulting, technology and platforms to deep process and industry expertise. This will address the client needs for Agentic AI-driven process transformation to deliver efficiency and agility through hyper-automation while achieving superior business outcomes. WNS brings to the Group its high growth, margin accretive and resilient Digital Business Process Services, which is the springboard to Intelligent Operations, while further increasing our exposure to the US market. Immediate cross-selling opportunities will be unlocked through the integration of our complementary offerings and clients. I am looking forward to welcoming the WNS global team to Capgemini.


Keshav R. Murugesh, Chief Executive Officer of WNS


As a recognized leader in the Digital Business Process Services space, we see the next wave of transformation being driven by intelligent, domain-centric operations that unlock strategic value for our clients. Organizations that have already digitized are now seeking to reimagine their operating models by embedding AI at the core—shifting from automation to autonomy. By combining our deep domain and process expertise with Capgemini’s global reach, cutting-edge Gen AI and Agentic AI capabilities, a robust partner ecosystem, and advanced technology platforms, we are creating a powerful proposition that accelerates enterprise reinvention. WNS’ complementary portfolio of horizontal and industry-specific solutions will significantly enhance Capgemini’s rapidly growing Business Services footprint, enabling next-generation, data-driven operations across sectors. Just as importantly, our shared values, cultural alignment, and complementary client relationships ensure a seamless integration—unlocking exciting opportunities for innovation, co-creation, and growth across all stakeholder groups.


Timothy L. Main, Chairman of WNS Board of Directors


WNS and Capgemini share a bold, future-focused vision for Intelligent Operations. I’m confident that Capgemini is the ideal partner at the right time in WNS’ journey to extend our capabilities, accelerate innovation, and establish a leadership position in this rapidly evolving market. This marks a pivotal chapter in WNS’ growth—enhancing the resilience and agility of our clients through advanced AI-driven solutions, creating sustained value for our investors, and opening up new avenues for our employees to thrive within a global technology powerhouse.



Source link

Tools & Platforms

How can we create a sustainable AI future?

Published

on


With innovation comes impact. The social media revolution changed how we share content, how we buy, sell and learn, but also raised questions around technology misuse, censorship and protection. Every time we take a step forward, we also need to tackle challenges, and AI is no different.

One of the major challenges for AI is its energy consumption. Together, datacenters and AI currently use between 1-2% of the world’s electricity, but this figure is rising fast.



Source link

Continue Reading

Tools & Platforms

Apple Silently Acquires Two AI Startups To Enhance Vision Pro Realism And Strengthen Apple Intelligence With Smarter, Safer, And More Privacy-Focused Technology

Published

on


Apple seems to be focused on boosting not only the work it has been doing on the Vision Pro headset but also in escalating its AI ambitions further by advancing its Apple Intelligence initiatives. To help with driving its efforts it seems to be resorting to a a technique of acquiring smaller firms time after time that would be solely focused on excelling in the technology. It seems to not be slowing down any time soon as it has recently acquired two more companies to help strengthen not only its talent pool but also with growing its innovation through the new technology stacks added up.

Apple has now bought two companies in to help it strengthen its next wave of innovation and advance in Apple Intelligence

MacGeneration was the one to uncover about Apple recently taking over two additional companies to continue with its low-profile strategy of growing Apple Intelligence by slowly building its talent and technology. One of the acquired companies is TrueMeeting, a startup with expertise in AI avatars and facial scanning. All the users need is an iPhone to scan their faces and then could see a hyper realistic version of themselves being created. While the official website has been taken down, but the technology company has seems to align with Apple’s ambitions regarding its Vision Pro and the attempts at an immersive experience.

TrueMeeting’s main expertise lies in the CommonGround Human AI that is meant to make virtual interactions feel more natural and human and can be integrated seamlessly with a wide range of applications. Although there has been no official comment on the acquisition by either of the parties but it looks like Apple has went ahead with it to further its development of Personas in the Apple Vision Pro headset, which are basically the lifelike digital avatars and refine its technology to improve on the spatial computing experience.

Apple additionally has also acquired WhyLabs, a firm focused on improving the reliability of these large language models (LLMs). It excels in dealings with issues such as bugs and AI hallucinations by helping developers with maintaining consistency and accuracy in the AI systems. Apple by taking over this company wants to not only advance further its Apple Intelligence but also ensure the tools are reliable and safe, which are the core values of the company and something direly needed to help integrate the models across varied platforms and ensure a consistent experience.

WhyLabs is not only focused on monitoring the performance of these models and ensuring reliability but also has expertise in providing safeguards for these systems to help combat misuse owing to security vulnerabilities. It is able to block any harmful output in these AI models and again aligns completely with Apple’s stance on privacy and user trust. This acquisition is especially vital with the growing expansion of Apple Intelligence capabilities across the ecosystem.

Apple seems to be doubling its efforts on the AI front and ensuring a more immersive experience without compromising on the the technology remaining safe and the systems acting responsibly.



Source link

Continue Reading

Tools & Platforms

IIT Delhi announces 6-month online executive programme focused on AI in Healthcare: Check details here

Published

on


The Indian Institute of Technology (IIT) Delhi, in partnership with TeamLease EdTech, has introduced a comprehensive online executive programme in Artificial Intelligence (AI) in Healthcare, specially designed for working professionals across diverse domains. Scheduled to begin on November 1, 2025, this programme seeks to bridge the gap between healthcare and technology by imparting industry-relevant AI skills to professionals, including doctors, engineers, data scientists, and med-tech entrepreneurs.Applications for the programme are currently open and will remain so until July 31, 2025. Interested professionals are encouraged to submit their applications through the official IIT Delhi CEP portal.This initiative is a part of IIT Delhi’s eVIDYA platform, developed under the Continuing Education Programme (CEP), and aims to foster applied learning through a blend of theoretical instruction and hands-on experience using real clinical datasets.This course offers a unique opportunity to upskill with one of India’s premier institutes and contribute meaningfully to the rapidly evolving field of AI-powered healthcare.

Programme overview

To help prospective applicants plan better, here is a quick summary of the programme’s key details:

Category
Details
Course duration November 1, 2025 – May 2, 2026
Class schedule Online and conducted over weekends
Programme fee ₹1,20,000 + 18% GST (Payable in two easy installments)
Application deadline July 31, 2025
Learning platform IIT Delhi Continuing Education Programme (CEP) portal

Who can benefit from this course?

The programme is tailored for a wide spectrum of professionals who are either involved in healthcare or aspire to work at the intersection of health and technology. You are an ideal candidate if you are:• A healthcare practitioner or clinician with limited or no background in coding or artificial intelligence, but curious to explore AI’s applications in medicine.• An engineer, data analyst, or academic researcher engaged in health-tech innovations or biomedical computing.• A med-tech entrepreneur or healthcare startup founder looking to incorporate AI-driven solutions into your business or products.

Curriculum overview

Participants will engage with a carefully curated curriculum that balances core concepts with real-world applications. Key modules include:• Introduction to AI, Machine Learning (ML), and Deep Learning (DL) concepts.• How AI is used to predict disease outcomes and assist in clinical decision-making.• Leveraging AI in population health management and epidemiology.• Application of AI for hospital automation and familiarity with global healthcare data standards like FHIR and DICOM.• Over 10 detailed case studies showcasing successful AI applications in hospitals and clinics.• A hands-on project with expert mentorship from faculty at IIT Delhi and clinicians from AIIMS, enabling learners to apply their knowledge to real clinical challenges.

Learning outcomes you can expect

By the end of this programme, participants will be equipped with the ability to:• Leverage AI technologies to enhance clinical workflows, automate processes, and support evidence-based decision making in healthcare.• Work effectively with diverse data sources such as Electronic Medical Records (EMRs), radiology images, genomics data, and Internet of Things (IoT)-based health devices.• Develop and deploy functional AI models tailored for practical use in hospitals, diagnostics, and public health infrastructure.• Earn a prestigious certification from IIT Delhi, enhancing your professional credentials in the health-tech domain.





Source link

Continue Reading

Trending