Most people are using ChatGPT to ask questions and get advice, new data from OpenAI revealed.

Although AI bots can do anything from coding to drafting emails or even playing, around 49% of the requests sent to ChatGPT since November 2022 were people asking the bot questions and looking for information, a report by the National Bureau of Economic Research (NBER) and OpenAI found.

It’s the biggest study of its kind and draws from the huge amount of data collected by OpenAI – around 10% of the world’s population is now thought to use the AI tool.

Although there was a steady growth in people using ChatGPT for work-related queries, more than 70% of all usage was non-work related, according to the report.

There’s also been a shift in who is using AI tools.

Early adopters of AI tended to be men, with around 80% of weekly users having typically masculine first names in the months after ChatGPT was released.

By June 2025, however, users were more likely to have typically female first names, something the authors described as a “dramatic shift”.

Anthropic AI, which runs the Claude AI chatbot, also released its own data on how customers are using AI.

It found that the use of AI strongly correlated with average incomes.

More affluent nations like Singapore and Canada were at the top end of countries using AI, while emerging economies like Indonesia, India and Nigeria, used Claude less.

In the US, economic differences even played out at state level, and Claude researchers found that adoption of the technology rose faster with income.

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Each 1% increase in state GDP was associated with a 1.8% increase in usage of AI.

Usage also reflected what those areas were best known for; in California, Claude was often used to help with IT problems, in Florida, it was used for financial services and in Washington DC it was used for document editing and career assistance.

AI literacy consultant Sarah J Lundrigan posted about the two reports, saying the “blunt truth” is: “If you’re still treating AI as ‘something to try later,’ you’re behind.

“The value isn’t in futuristic features – it’s in solving today’s friction points.

“The winners will be the ones who can simplify adoption, reduce overwhelm, and make AI part of how people work and live.”

In this episode of The Good Bot, Brett Mason is joined by Gene Fishel and Chris Carlson to discuss the latest state laws targeting AI, especially in health care. They break down new legislation in Colorado, Utah, California, and Texas, highlighting differences in scope and enforcement. They also cover how state attorneys general are using consumer protection and anti-discrimination laws to regulate AI, even in states without AI-specific statutes.

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Google plans to invest 5 billion pounds (about 6.78 billion US dollars) in AI infrastructure and other projects in the UK over the next two years, according to the Wall Street Journal.

The company says the funds will also support energy supply, research, engineering, and workforce training. At the same time, Google has opened a new data center north of London to meet the growing demand for services like Cloud, Maps, Workspace, and Search.

Other US tech giants are also ramping up their investments across Europe. Oracle has announced 3 billion dollars for projects in Germany and the Netherlands, Microsoft is putting 4.75 billion dollars into Italy, and Amazon is making multi-billion dollar investments in cloud and logistics centers in Germany and Spain. OpenAI is moving ahead with a major European project as well, called “Stargate Norway.”