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Progress Unveils Subsidiary for AI-Driven Digital Upgrade

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Progress Software, a company offering artificial intelligence-powered digital experience and infrastructure software, has launched Progress Federal Solutions, a wholly owned subsidiary that aims to deliver AI-powered technologies to the federal, defense and public sectors.

Progress Federal Solutions to Boost Digital Transformation

The company said Monday the new subsidiary, announced during the Progress Data Platform Summit at the International Spy Museum in Washington, D.C., is intended to fast-track federal agencies’ digital modernization efforts, meet compliance requirements, and advance AI and data initiatives. The subsidiary leverages MarkLogic’s data management and integration expertise, a platform that Progress Software acquired in 2023.

Progress Federal Solutions functions independently but will offer the company’s full technology portfolio, including Progress Data Platform, Progress Sitefinity, Progress Chef, Progress LoadMaster and Progress MOVEit. These will be available to the public sector through Carahsoft Technology‘s reseller partners and contract vehicles.

Remarks From Progress Federal Solutions, Carahsoft Executives 

“Federal and defense agencies are embracing data-centric strategies and modernizing legacy systems at a faster pace than ever. That’s why we focus on enabling data-driven decision-making, faster time to value and measurable ROI,” said Cori Moore, president of Progress Federal Solutions.

“Progress is a trusted provider of AI-enabled solutions that address complex data, infrastructure and digital experience needs. Their technologies empower government agencies to build high-impact applications, automate operations and scale securely to meet program goals,” said Michael Shrader, vice president of intelligence and innovative solutions at Carahsoft.





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Info-Tech Research Group’s Best of 2025 Report

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In 2025, even as AI dominates headlines, research usage trends from Info-Tech Research Group reveal that CIOs are still focusing on evergreen frameworks and trusted resources to keep their organizations stable. The newly published Best of Classics in 2025 report from the global IT research and advisory firm analyzes the most frequently accessed research and tools, offering insight into how IT leaders are strengthening organizational fundamentals. The report’s findings highlight that organizational resilience depends on these core practices, which enable CIOs to balance rapid innovation with operational maturity.

TORONTO, Sept. 16, 2025 /CNW/ – As AI-driven disruption accelerates across industries, CIOs are leaning on proven frameworks and evergreen tools to provide stability and resilience. Info-Tech Research Group has published its Best of Classics in 2025 report, showcasing the most in-demand and consistently used resources by IT leaders this year. The findings show that while emerging technologies capture attention, the most trusted resources remain those that strengthen IT strategy, governance, project management, risk practices, and service delivery.

These findings emphasize a dual focus for IT leaders; CIOs are leaning on evergreen frameworks like IT strategy, data governance, and project management to support innovation, while also seeking guidance on AI roadmaps and risk management. This simultaneous demand shows that the successful adoption of emerging technologies depends on well-managed fundamentals.

“Change is the headline, and fundamentals are the path forward to stability and long-term value creation,” says Info-Tech Research Group’s Chief Research Officer, Gord Harrison. “CIOs must prepare their organizations for AI-fueled change while ensuring the basics are executed well. By keeping strategy, governance, and process maturity at the forefront, leaders can mitigate risks, align with business priorities, and build a strong foundation for responsible AI adoption.”

Key Challenges IT Leaders Face in 2025

Despite growing investment in artificial intelligence and other emerging technologies, CIOs continue to encounter systemic challenges that can hinder progress. Info-Tech’s Best of Classics in 2025 report shows that many organizations struggle with the following challenges:

  • Balancing AI adoption with operational maturity and risk management.
  • Fragmented governance models that slow decision-making.
  • Resource constraints and competing priorities that delay project delivery.
  • Resistance to change that limits transformation outcomes.

Info-Tech’s Top 12 Research from the Best of Classics in 2025 Report

To help address these persistent challenges, Info-Tech’s report details the most relied-upon classic resources as actionable priorities for CIOs and IT leaders:

  1. Build a Business-Aligned IT Strategy: This research is popular because it helps CIOs develop a mission-driven IT plan that aligns directly with business priorities, sets clear guiding principles, and translates them into an actionable roadmap. The result is stronger executive communication, better initiative prioritization, and governance structures that ensure IT consistently delivers business value.
  2. Standardize the Service Desk: Leaders repeatedly turn to this research to build a solid foundation for IT service by assessing maturity, designing incident and request workflows, and documenting standard operating procedures. This improves efficiency, eliminates redundancies, and delivers faster, more reliable support for both users and technicians.
  3. Tailor IT Project Management Processes to Fit Your Projects: Right-sizing project management practices to match the scope and risk of each initiative is critical. By applying lightweight approaches to small projects and rigorous frameworks to complex ones, IT leaders are able to increase throughput, reduce delays, and strengthen executive confidence in delivery.
  4. Establish Data Governance: CIOs are using this resource to create an enterprise-wide governance program that aligns with business strategy and value streams to ensure data produces measurable business results. The outcome is stronger data quality, reduced risk, and a culture of data-driven decision-making.
  5. Optimize IT Governance For Dynamic Decision-Making: This research provides guidance on redesigning governance structures to reflect how the organization truly operates by clarifying decision rights, defining accountability, and equipping committees with effective charters. It’s popular because it leads to faster, more transparent decision-making that avoids bottlenecks and supports business performance.
  6. Design Your IT Organization For The Future: CIOs rely on this research to architect an IT structure that consistently delivers on enterprise objectives by aligning capabilities to business priorities, clarifying roles, and building adaptable teams. The outcome is a high-performing IT function that closes service gaps, boosts performance, and attracts and retains talent.
  7. Implement AI For Customer Experience: Leaders use this resource to transform the customer journey from reactive to proactive by targeting high-impact AI use cases, defining requirements and governance up front, and designing scalable pilots. This enables greater personalization, faster resolution times, and stronger customer loyalty while managing risk.
  8. Build an Information Security Strategy: This comprehensive blueprint remains essential because it helps organizations develop a holistic, risk-aware, and business-aligned security program. By gathering requirements, assessing risks, conducting a gap analysis, and creating a flexible roadmap, security leaders are able to strengthen cyber resiliency and ensure security investments generate measurable business value.
  9. Build a Robust and Comprehensive Data Strategy: IT leaders continue to access this research to align data initiatives with business goals by engaging stakeholders, defining guiding principles, and mapping projects to measurable outcomes. The result is stronger executive support, better decision-making, and long-term business value from data investments.
  10. Design an Enterprise Architecture Strategy: CIOs turn to this resource to build EA strategies anchored in business value by defining vision, goals, principles, and services that connect enterprise objectives to IT outcomes. This approach clarifies EA’s role, strengthens stakeholder support, and enables architects to guide projects in real time.
  11. Develop a Project Portfolio Management Strategy: This research helps leaders create a coherent portfolio approach that balances supply and demand, secures executive buy-in, and aligns processes to strategic goals. IT leaders and project managers use it to maximize project value, improve throughput, and deliver initiatives that consistently meet business expectations.
  12. Rationalize Your Application Portfolio: CIOs frequently leverage this blueprint to establish an evergreen application portfolio management program that eliminates redundancy, reduces costs, and improves scalability. By assessing the current state, creating a central inventory, and aligning applications with business priorities, IT leaders are simplifying oversight, retiring low-value apps, and building roadmaps that deliver measurable ROI while supporting digital transformation.

The firm’s Best of Classics in 2025 report also highlights the top diagnostics, SoftwareReviews vendor quadrants, training programs, workshops, industry research, keynotes, and AI marketplace reports that remain essential to the success of IT leaders. Together, these resources are providing CIOs with evergreen frameworks and structured methodologies to support transformation while maintaining resilience. The blueprints outlined in the report also include tools to assess governance maturity, concierge services to streamline vendor analysis, training programs to build leadership and AI skills, and workshops to solve pressing IT problems with measurable outcomes.

“Even as emerging technologies shift priorities, the fundamentals remain the backbone of IT leadership,” explains Harrison. “Info-Tech’s research classics deliver enduring value by ensuring organizations don’t just move fast, but also move wisely.”

Info-Tech’s Best of Classics in 2025 report brings together the most relied-upon blueprints, diagnostics, vendor guides, and training programs that CIOs use to keep their organizations grounded. Collectively, these resources provide practical tools and structured methodologies that help IT leaders align strategy with execution, strengthen governance, and sustain transformation efforts while preparing for the accelerating AI revolution.

For exclusive and timely commentary from Info-Tech’s experts on any of the associated research, and access to the complete Info-Tech’s Best of Classics in 2025 report, please contact [email protected].

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services, and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software, and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact [email protected].

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

SOURCE Info-Tech Research Group

Media Contact: Sufyan Al-Hassan, Senior PR Manager, Info-Tech Research Group, [email protected] | +1 (888) 670-8889 x2418





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Investigators of Dulce Maria Alavez disappearance using AI to find “missing puzzle pieces” 6 years later

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Investigators in the Dulce Maria Alavez case have started using artificial intelligence to try to develop new potential leads, as the Bridgeton, New Jersey, community marks six years since the child’s disappearance.

Dulce was 5 years old when she was last seen in Bridgeton City Park on Sept. 16, 2019. Her mother Noema Alavez Perez told police she was in a car nearby while Dulce and her then 3-year-old brother played on the playground at the park. When Noema went to check on the children, Dulce was nowhere to be found.

Left, the last known photo of Dulce Maria Alavez from surveillance video at a local store. Right, a family photo of 5-year-old Dulce.

NJ State Police


She then contacted police. Investigators and search parties combed through the park and nearby wooded areas for days, but did not find Dulce.

Since 2019, multiple age-progressed images have been released showing what Dulce might look like now. At one point, authorities released a sketch of a possible person of interest.

One image, below, was released by the National Center for Missing and Exploited Children in 2023. Another was released in 2021.

dulce-alavez-age-progression-photo.jpg

This age-progressed photo shows what Dulce Maria Alavez might look like at age 9, four years after she went missing from Bridgeton, N.J. on Sept. 16, 2019.

National Center for Missing and Exploited Children


Cumberland County Prosecutor Jennifer Webb-McRae’s office posted about the case on Facebook Tuesday. She said new investigators with the New Jersey State Police Special Investigations Section have been reviewing all of the evidence gathered so far. Tips have continued to come in throughout this year, and each tip is investigated, Webb-McRae said.

“This investigation is like a large puzzle. There are missing puzzle pieces. We don’t know their significance or where they fit in the puzzle until the pieces are collected,” Webb-McRae said.

Webb-McRae said acknowledging the anniversary of Dulce’s disappearance “reminds us that a 5-year-old baby vanished from Bridgeton City Park on Sept. 16, 2019 and that the person(s) responsible for her disappearance remain at large. Dulce would be 11 years old now.”

The prosecutor said anyone who was in or near the park on the day of Dulce’s disappearance could have the missing puzzle piece that breaks the case open. Dulce was last seen wearing a yellow shirt with an elephant design on it, black and white pants and white shoes. She was in an area of the park off Babe Ruth Drive and behind Bridgeton High School.

A $75,000 reward is available in the case. Anyone who is a witness in the case will not have their immigration status used against them, Webb-McRae said.

In 2023, investigators announced they were using AI to help in the case of Mark Himebaugh, an 11-year-old boy from Del Haven, Cape May County, who went missing in 1991.

Investigators believe Himebaugh was abducted by a stranger after leaving home to get a closer look at a fire that was burning nearby.



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