Connect with us

Tools & Platforms

AI and Innovation at Genetica – Cannabis & Tech Today

Published

on


Sarah Kabakoff is an award-winning forward thinker who deployed emerging technologies working at Toast until going to work in cannabis. As Director of Enterprise Solutions Engineering at Toast, she identified gaps in restaurant technology. With her background in Point of Sales (POS) and her eye for innovation, it made sense to join an e-commerce company like Dutchie.

She joined them in late 2020 before they made their POS acquisitions of LeafLogix and Greenbits. There, she hired from within to build camaraderie and gave everyone a clear path for growth and leadership in an equitable organization. Eventually, she was promoted to VP of Sales and during that first year they captured 10% of the cannabis market in sales, closing hundreds of locations a month. Then she met the team at Genetica and decided to take a leap.

Getting in With Genetica

At Genetica, Kabakoff was brought in as a fractional Chief Revenue Officer, helping build systems and give advice before coming on full-time when her position changed to President and she oversaw product engineering and revenues strategy. She wanted to work on innovative solutions and be able to oversee the product team.

“I need to be the dumbest person in the room for all my people that are working with me, and then we’ll be successful,” Kabakoff insisted.

She liked the idea of a system that could run everything and give alerts on what’s happening in a cannabis business in real-time when that information was needed.

“Historically, businesses have had to go do a bunch of work and have analysts, to pay [them] to build new reports and everything else,” said Kabakoff.

She really dug the AI, which still innovates in the hospitality sector, and is rapidly growing as a global cannabis business. They already power systems in Canada, Europe, and Australia. They have big plans in the works for the United States, too.

AI in Action

Using a Language Learning Model (LLM) is just one of the tools, but they use all kinds.

“LLM is just one flavor of AI. And we do utilize those to help communicate to humans. But LLM’s aren’t good at math,” Kabakoff advised.

They are moving into voice very soon, and currently have AIs that do different things like text-to-sequel and text-to-cipher (a Python language that creates queries and then sequel for more basic things).

“We put a set of tools in front of the AI, and the AI picks up a tool based on the user’s input, and then it takes that tool and goes to get the answer,” she said.

They also build vertically-specific agents. Being able to identify purchasing patterns with the AI, then look at the sales velocity of specific items allowing businesses to create the right bundling or special in order to move an item properly. It ensures they won’t see a drop in revenue which is key to their success.

“You can’t just tell the machine cannabis,” Kabakoff explained. “You have to be able to understand what all the relational terms to ‘cannabis’ are.”

They utilize ontology which helps the machine understand what the data points are and to be able to navigate that.

“It’s like loading the knowledge in your brain to the AI to allow it to understand what it’s looking at and how to navigate,” she said.

Genetica is very good at making the brain of the AI, and being able to load that and use things like Model Context Protocol (MCP) servers to teach it how to do something.

“Here’s what it is. Here’s how you do it. Combine the two, and then use the tools in front of you to take actions,” Kabakoff instructed.

They look at everything surrounding a purchase: the user, the product, things they’re bundling, their history. All the factors. Even the complexity of a type of product to understand what the right mix is that sells better than others or has more repeat customers.

Disruption Versus Displacement

AI will displace some jobs, but mainly for people who don’t engage in it.

“AI is going to be horizontal, like electricity. It’s going to be in everything,” Kabakoff warned.

She believes that the jobs that will be affected are white collar jobs: executive positions, mid-level managers, software engineers and analysis roles. High level positions and executors will retain strategy while mid-level positions will start to be eliminated. “AI does it all. If I have the right framework, I let the agents run overnight and build, come back in the morning and critique it. They do the work.”

“People want to know about their business when they wake up in the morning and they’re on the toilet,” quipped Kabakoff.

Instead of needing analysts, or waiting on someone to provide a specific report, they can ask in natural language for that dashboard to be built and it will be.

Genetica provides the ability to be able to understand the perception about your business in real time via agents monitoring everything—from Yelp, Google and Reddit threads to the deepest recesses of the internet. It results in less billable hours, less components, and real-time analytics which makes for a more seamless, profitable endeavor.

“No more putting in a ticket or trying to find someone to figure it out or build pivot tables,” Kabakoff said. “Now you can just have this do it for you.”

  • After years in entertainment as a producer of concerts and music festivals, Jon became a Creative Arts teacher at a Montessori school in Denver. There, he grew interested in telling stories and eventually produced his first short film. Screenwriting bootcamps and countless books helped launch the next phase of his life as a writer and storyteller with a growing catalogue of scripts, articles and a novel on the way.



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Tools & Platforms

Phunware on Mobile Engagement and AI in Hospitality

Published

on


At HITEC 2025 in Indianapolis, we spoke with Jeremy Krol, CEO of Phunware, about how mobile technology and AI are reshaping guest interactions in hospitality. Jeremy explained how Phunware”s platform enhances the guest experience by combining branded mobile apps, wayfinding, and behavioural data to drive engagement and revenue. He also shared how AI is enabling predictive personalisation while empowering staff to focus on meaningful guest connections.



Source link

Continue Reading

Tools & Platforms

How can we create a sustainable AI future?

Published

on


With innovation comes impact. The social media revolution changed how we share content, how we buy, sell and learn, but also raised questions around technology misuse, censorship and protection. Every time we take a step forward, we also need to tackle challenges, and AI is no different.

One of the major challenges for AI is its energy consumption. Together, datacenters and AI currently use between 1-2% of the world’s electricity, but this figure is rising fast.



Source link

Continue Reading

Tools & Platforms

Apple Silently Acquires Two AI Startups To Enhance Vision Pro Realism And Strengthen Apple Intelligence With Smarter, Safer, And More Privacy-Focused Technology

Published

on


Apple seems to be focused on boosting not only the work it has been doing on the Vision Pro headset but also in escalating its AI ambitions further by advancing its Apple Intelligence initiatives. To help with driving its efforts it seems to be resorting to a a technique of acquiring smaller firms time after time that would be solely focused on excelling in the technology. It seems to not be slowing down any time soon as it has recently acquired two more companies to help strengthen not only its talent pool but also with growing its innovation through the new technology stacks added up.

Apple has now bought two companies in to help it strengthen its next wave of innovation and advance in Apple Intelligence

MacGeneration was the one to uncover about Apple recently taking over two additional companies to continue with its low-profile strategy of growing Apple Intelligence by slowly building its talent and technology. One of the acquired companies is TrueMeeting, a startup with expertise in AI avatars and facial scanning. All the users need is an iPhone to scan their faces and then could see a hyper realistic version of themselves being created. While the official website has been taken down, but the technology company has seems to align with Apple’s ambitions regarding its Vision Pro and the attempts at an immersive experience.

TrueMeeting’s main expertise lies in the CommonGround Human AI that is meant to make virtual interactions feel more natural and human and can be integrated seamlessly with a wide range of applications. Although there has been no official comment on the acquisition by either of the parties but it looks like Apple has went ahead with it to further its development of Personas in the Apple Vision Pro headset, which are basically the lifelike digital avatars and refine its technology to improve on the spatial computing experience.

Apple additionally has also acquired WhyLabs, a firm focused on improving the reliability of these large language models (LLMs). It excels in dealings with issues such as bugs and AI hallucinations by helping developers with maintaining consistency and accuracy in the AI systems. Apple by taking over this company wants to not only advance further its Apple Intelligence but also ensure the tools are reliable and safe, which are the core values of the company and something direly needed to help integrate the models across varied platforms and ensure a consistent experience.

WhyLabs is not only focused on monitoring the performance of these models and ensuring reliability but also has expertise in providing safeguards for these systems to help combat misuse owing to security vulnerabilities. It is able to block any harmful output in these AI models and again aligns completely with Apple’s stance on privacy and user trust. This acquisition is especially vital with the growing expansion of Apple Intelligence capabilities across the ecosystem.

Apple seems to be doubling its efforts on the AI front and ensuring a more immersive experience without compromising on the the technology remaining safe and the systems acting responsibly.



Source link

Continue Reading

Trending