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AI agents will replace human employees unless companies make a major effort to upskill their workers, says the majority of business leaders

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Companies are scrambling to introduce AI agents into their workflow at a rapid clip. But workers are afraid that this tech revolution may actually lead to their own professional demise, and a new study shows that they have good reason to be worried. 

Around 87% of business leaders believe AI agents will displace workers unless companies are willing to upskill their employees, according to management consulting firm KPMG’s latest AI Quarterly Pulse Survey. That includes providing additional training, creating new goals, or even changing their roles. 

“Our clients are no longer asking ‘if’ AI will transform their business, they’re asking ‘how fast’ it can be deployed,” notes Todd Lohr, head of ecosystems at KPMG. “This isn’t just about technology adoption, it’s about fundamental business transformation that requires reimagining how work gets done and how it is measured.”

The deployment of AI agents across organizations has tripled since the fourth quarter of last year, according to the report. Around 82% of business leaders believe that AI agents will become valuable contributors within the next year, and the same number believe these agents will completely change the business landscape in the next two years. 

CEOs have recently become bolder about saying that AI could lead to leaner human workforces. The CEO of Anthropic said earlier this year that AI could eliminate half of entry level roles. The CEO of language learning app Duolingo told staff in April that they could only hire a new person if they first proved the task couldn’t be done with AI. And Meta recently announced plans to replace up to 90% of its human employees who review the platform’s privacy and societal risks with AI. 

Upskilling employees might be easier said than done, though. While two-thirds of leaders expect employees to update their AI skills, only a third say the companies they work for are providing policies around how the technology should be used, according to recent research from talent advisory The Adecco Group. A separate study from management consulting firm Oliver Wyman found that while 79% of workers want AI training, only 57% say such upskilling efforts made by their company have been inadequate. 

“As employers, we have a responsibility to help prepare current and future workers for the transition to a new era of work,” writes Edwige Sacco, head of workforce innovation at KPMG. “Investments in human-centric change management, modern ways of learning, proactive upskilling, and new human-AI collaboration models are essential for unlocking the long-term return on AI investments.”

Brit Morse
brit.morse@fortune.com

Around the Table

A round-up of the most important HR headlines.

Some users of AI coaches are finding them to be better than the professional human ones because they’re able to open up more easily. Wall Street Journal

The AI frenzy is back once again as companies like Amazon and Meta are upgrading their spending budgets to prioritize the latest technology. New York Times

California labor groups are pushing for legislation that would require businesses to notify workers when they use AI in the workplace. Bloomberg

Watercooler

Everything you need to know from Fortune.

Keeping up with tech. Generative AI and AI agents are disrupting online shopping, and large e-commerce powerhouses like Walmart and Amazon may be impacted. —Jason Del Rey 

Career paths. For some executives, the road to success is a rather straightforward one, but the CEO of David’s Bridal has a much rockier start. —Emma Burleigh

The impacts of RIFs. While job openings have broadly remained steady, opportunities in private-sector government contractors have plummeted, according to new data. —Sasha Rogelberg

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.



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Business

Can AI run a successful vending business? An AI startup tested it out

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July 7, 2025

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Because AI isn’t (yet) able to physically restock the machine, the AI model could email company employees who handled such tasks. Beyond that, however, the AI model, dubbed Claudius for the experiment, was tasked with many of the responsibilities of a traditional operator, including selecting and maintaining inventory, setting prices and maximizing profit.

The upshot: “If Anthropic were deciding today to expand into the in-office vending market, we would not hire Claudius,” the company wrote in its blog.

The experiment showed that while the AI model was effective at tasks such as identifying suppliers, adapting to users’ requests and “jailbreak resistance,” as Anthropic employees tried to trick Claudius into stock sensitive items, Claudius failed as a convenience service operator because it ignored profitable opportunities, instructed customers to make payments at a Venmo address it had imagined (instead of the one created), sold products at a loss, offered excessive discounts and mismanaged inventory.

Although version one of Project Vend wasn’t successful at the bottom line, Anthropic predicts that AI middle managers will come to pass. “It’s worth remembering that the AI won’t have to be perfect to be adopted; it will just have to be competitive with human performance at a lower cost in some cases,” the company wrote in its blog.

Read the full story here.



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Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale

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3 hours ago

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July 7, 2025

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Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale

Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale

PR Newswire

NEW YORK, July 7, 2025


  • Globant is partnering with Suntory Global Spirits to build a generative AI-powered Commercial Insights Agent
  • With the Agent, Suntory Global Spirits employees can access data insights and self-service intelligence, speeding up decision-making across product development, marketing, sales and strategy

NEW YORK, July 7, 2025 /PRNewswire/ — Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions, today announced a reinvention partnership with Suntory Global Spirits, the world leader in premium spirits, to build and deploy a generative AI-powered Commercial Insights Agent. By compressing days of work into seconds and supporting real-time decision-making for sales, marketing, and strategy, Globant’s Commercial Insights Agent is transforming operations for the beverage company.

The AI-powered agent can interpret complex business questions across dashboards, reports, and unstructured documentation for Suntory Global Spirits, eliminating the need for manual insight requests. By automating insight retrieval, the Commercial Insights Agent reduces operating costs tied to traditional business intelligence workflows and significantly reduces time-to-action. What once required multiple cycles of back-and-forth between business and analytics teams can now be executed on demand, freeing up employees to focus on higher-value strategic tasks.

“Our work with Suntory Global Spirits exemplifies how visionary companies can harness the power of agentic and generative AI to fundamentally transform the way they operate,” said Santiago Noziglia, Retail, CPG and Automotive AI Studio CEO at Globant. “The Commercial Insights Agent is more than a productivity tool; it’s a strategic enabler that redefines how teams access knowledge, make decisions, and unlock growth. Together, we’re pushing the boundaries of what’s possible when building an AI-powered enterprise.”

Additional benefits of the Commercial Insights Agent include:

  • Self-serve decision support at scale: Teams at Suntory Global Spirits, especially across marketing, sales and product management, can independently access data insights, ask questions, or generate reports without bottlenecks or dependencies on other teams.
  • Contextual recommendations powered by GenAI: The Commercial Insights Agent is trained on internal data to provide contextual GenAI recommendations that speed up decision-making.
  • AI Agent foundation: The Commercial Insights Agent is just the beginning for Suntory Global Spirits, which can now use the agent as a template for new use cases across brand planning, commercial forecasting and innovation pipelines.

To learn more about Globant’s AI-powered tools, visit https://www.globant.com/enterprise-ai.

About Globant

At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our expertise in AI. We dare to digitally transform organizations and strive to delight their customers.

  • We have more than 31,100 employees and are present in 36 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
  • We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in Media Consultation, Integration, and Business Operations Cloud Service Providers (2024) by IDC MarketScape report.
  • We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
  • We were featured as a business case study at Harvard, MIT, and Stanford.
  • We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.

Contact: pr@globant.com
Sign up to get first dibs on press news and updates.
For more information, visit www.globant.com.

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AI Company Buys Bitcoin Miner in $9 Billion Deal to Expand Data Power

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3 hours ago

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July 7, 2025

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AI cloud provider CoreWeave announced it will acquire bitcoin mining firm Core Scientific in an all-stock transaction valued at approximately $9 billion, according to Reuters.

As AI workloads continue to surge, energy-hungry data centers have become a crucial asset. Firms like CoreWeave, which began as a crypto miner and later transitioned into AI infrastructure, are aggressively expanding their access to power and physical computing capacity. Per Reuters, the acquisition will give CoreWeave control of Core Scientific’s 1.3 gigawatts of contracted power and its development pipeline, a major boost in the race to scale AI operations.

Under the terms of the deal, Core Scientific shareholders will receive 0.1235 shares of newly issued CoreWeave stock for each Core Scientific share they hold. The offer values Core Scientific at $20.40 per share—a 66% premium over the stock’s price before deal discussions became public in late June, Reuters noted.

Despite the premium, Core Scientific’s stock dropped 22% in early trading Monday, while CoreWeave, which is backed by Nvidia, saw its shares decline 4.5%.

Related: Binance Advises Governments on Crypto Rules and Digital Asset Reserves

The acquisition is expected to help CoreWeave reduce more than $10 billion in projected future lease expenses tied to current site agreements over the next 12 years. The move not only expands CoreWeave’s energy footprint but also signals a broader trend of bitcoin miners diversifying into AI to remain viable in a rapidly shifting tech landscape.

“This acquisition accelerates our strategy to deploy AI and HPC (high-performance computing) workloads at scale,” said CoreWeave CEO Michael Intrator, in a statement released alongside the announcement.

Industry analysts see the transaction as a potential inflection point. Gautam Chhugani of Bernstein told Reuters the deal could become a blueprint for other miners looking to reposition themselves in the AI economy. Power access, he emphasized, remains the chief bottleneck for the expansion of AI-focused data centers.

Founded in 2017 as an Ethereum mining operation, CoreWeave exited the crypto mining business following Ethereum’s 2022 shift to a proof-of-stake model, which dramatically reduced miner incentives. Since then, the company has grown rapidly, with revenue surging more than eightfold last year, per its IPO filing.

Source: Reuters



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