Connect with us

Tools & Platforms

Accenture reimagines IT operations with agentic AI

Published

on


Core means to efficiency

Like many large enterprises, Accenture has a highly complex digital core that contains a variety of IT solutions ranging from office architectures and multi-cloud, to data fabric and security platforms. The digital core is essential to run the business and enable quick onboarding of emerging technology, but the complex service chains and multiple technology stacks require a significant amount of human support. That, in turn, has made the rapid adoption of new technology difficult to integrate throughout the business.

To smooth that process, AATA is an agnostic, open system with agentic architecture that enables IT teams and end users to interact with the core to resolve issues or deliver customer solutions without having to connect to an agent or file a single ticket.

Accenture started working on AATA in 2023, starting with a conceptual architectural model. “Then we started to think about how people would consume the technology to derive value, so we wanted it to be largely democratized,” Courtney says. “You could have an open standards orchestration layer and a consistent prompt layer, but then enable teams to be able to either consume natively available agents, plug in existing automation or gen AI processes, or actually create custom agents if that was what required.”



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Tools & Platforms

Data analytics, AI in workers’ compensation insurance

Published

on


Rob Evans, director of claim process technology at Broadspire spoke recently on the DigIn podcast about emerging technology within workers’ compensation insurance. He highlighted data analytics and artificial intelligence (AI).

Data analytics have shown value in loss prevention as well as pre-loss and post-loss considerations, Evans said. The harnessing of big data has also allowed for more benchmarking and comparison to industry averages and best in class programs. There has been an evolution in the visualization of data in various forms, he said.

He added that applying AI to the claim process can help reimagine client claim reviews, while not overwhelming claim operations staff with notification fatigue.

“Even the best in class programs we’ve seen will inevitably have some room for additional improvement. The only constant is change. So even if you’ve got things optimized, you got to really stay on top of things. And this is where bringing in the AI component is super helpful when it comes to any improvement opportunities.”

With the evolution of data visualization and analytics, there is also an ability to drill down and uncover opportunities, which can allow for more targeted investment

“When we talk about AI, I like to think of the claims process like cooking where AI provides some of the ingredients for the various recipes. … Now there’s lots of other AI ingredients too, but predictive models and LLMs are providing a couple of the key ingredients that we use to serve up quality claim outcomes. Continuing my corny food metaphor here, people at a restaurant like to order up different dishes or want some customizations made to their order. So if we think of data analytics as a menu, AI lets us think about ways to create the most delicious dish we desire, like finding litigation or closure opportunities that align with achieving the executive’s concept of success,” Evans said.

Listen to the full podcast here.



Source link

Continue Reading

Tools & Platforms

reAlpha Expands Claire, Its AI-Powered Concierge, to Guide

Published

on


COLUMBUS, Ohio, Sept. 15, 2025 (GLOBE NEWSWIRE) — reAlpha Tech Corp. (Nasdaq: AIRE) (“reAlpha” or the “Company”), an AI-powered real estate technology company, today announced that its AI assistant, Claire, has been upgraded to serve as a digital homebuying concierge. Claire now helps buyers identify where they are in their homebuying journey and guides them toward their next best step, helping create a more seamless homebuying experience.

The concierge approach launches as U.S. buyers face persistent affordability challenges, including high home prices and elevated interest rates1. With real estate commissions averaging 5.6% of a home’s sale price2, often adding thousands of dollars to the purchase price, buyers are seeking new ways to save money and simplify the process. At the same time, buyer interest in AI tools is accelerating: a Veterans United survey found nearly 40% of prospective buyers have already turned to AI to estimate payments, evaluate property values, or preview neighborhoods3. Claire is trained to build on this momentum by moving beyond simple information retrieval to provide real decision support. She delivers personalized property recommendations based on buyer preferences, answers questions and shares educational resources, schedules showings, and guides buyers through each stage of the journey—meeting them wherever they begin on the reAlpha platform. Licensed real estate and mortgage professionals step in when their expertise is needed, ensuring the human element remains central to the homebuying experience.

With Claire’s latest update, reAlpha has taken a significant step toward its mission of empowering homebuyers through technology.

Personalized Buyer Guidance

Claire captures buyer preferences on budget, location, property type, and lifestyle factors, then refines recommendations with each interaction. Beyond presenting listings, the concierge generates AI-powered summaries that explain why each home aligns with the buyer’s profile, providing clarity that we believe traditional search tools lack. This progressive personalization aims to build confidence by aligning recommendations with both financial capacity and lifestyle priorities.

Adaptive Journey Mapping

In addition to answering individual questions, Claire also adapts to meet buyers wherever they enter the reAlpha process. Potential buyers exploring neighborhoods receive guidance on options and comparisons, while those who already have a property in mind can proceed directly to scheduling a showing or getting pre-qualified for a mortgage with reAlpha Mortgage. By offering tailored entry points, the concierge supports both first-time buyers who benefit from step-by-step guidance and experienced buyers seeking a more efficient path to financing and purchasing a home.

Connected Platform Experience

The concierge integrates seamlessly across reAlpha’s ecosystem. Buyers can transition from searching for a home to scheduling home tours, initiating a mortgage preapproval, and signing a buyer’s agent agreement in one connected flow. Information gathered early in the homebuying journey is carried forward4, minimizing duplication and ensuring a streamlined, end-to-end experience from search to closing.

Proprietary AI Infrastructure

Claire is powered by a proprietary infrastructure that integrates generative AI (GenAI), large language models (LLMs), natural language processing, and Multiple Listing Services (“MLS”)-integrated real estate intelligence. By unifying structured housing data with conversational AI, Claire is trained to deliver guidance that is both contextually accurate and responsive to each buyer’s unique profile. Real-time integration across property listings, mortgage products, tour availability, as well as neighborhood and school contexts, ensures that buyers receive clear, actionable next steps at every stage of their journey.

“Claire represents how we are applying advanced AI in a practical, consumer-focused way,” said Vijay Rathna, Chief Technology Officer of reAlpha. “By combining generative AI with our proprietary data architecture and MLS connectivity, we aim to transform fragmented information into clear, personalized guidance. This technology is designed to give buyers confidence, save time, and create a seamless path from property search to preapproval to closing.”

The enhanced concierge experience is designed not only to reduce complexity but also to generate measurable value for buyers. Through reAlpha’s commission rebate program, homebuyers receive 75% of the buyer’s agent’s commission back at closing, an average savings of approximately $8,000 per transaction5. By surfacing this benefit early and guiding buyers toward it, Claire helps ensure that customers realize immediate and meaningful financial impact alongside the time and stress savings of digital navigation.

“Our goal is to make homebuying faster, smarter, and more transparent by combining the best of AI with a model that puts savings directly in buyers’ pockets,” said Mike Logozzo, Chief Executive Officer of reAlpha. “With Claire’s expanded capabilities, we seek to meet each customer where they are, give them the confidence to move forward, and deliver real financial value through our rebate program.”

The upgrade is part of reAlpha’s broader strategy to create a fully integrated platform where real estate, mortgage, and title services converge seamlessly around the customer. By embedding intelligent guidance at every step, the Company aims to address industry pain points such as fragmentation, friction, and uncertainty while simultaneously improving site conversion and buyer satisfaction.

Buyers can explore Claire’s new capabilities and begin their journey at www.realpha.com.

About reAlpha Tech Corp.

reAlpha Tech Corp. (Nasdaq: AIRE) is an AI-powered real estate technology company transforming the multi-trillion-dollar U.S. real estate services market. reAlpha is developing an end-to-end platform that streamlines real estate transactions through integrated brokerage, mortgage, and title services. With a strategic, acquisition-driven growth model and proprietary AI infrastructure, reAlpha is building a vertically integrated ecosystem designed to deliver a simpler, smarter, and more affordable path to homeownership. For more information, visit www.realpha.com.

Forward-Looking Statements

The information in this press release includes “forward-looking statements.” Any statements other than statements of historical fact contained herein, including statements by reAlpha’s Chief Executive Officer, Mike Logozzo and Chief Technology Officer, Vijay Rathna, are forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as “may”, “should”, “could”, “might”, “plan”, “possible”, “project”, “strive”, “budget”, “forecast”, “expect”, “intend”, “will”, “estimate”, “anticipate”, “believe”, “predict”, “potential” or “continue”, or the negatives of these terms or variations of them or similar terminology. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: reAlpha’s ability to pay contractual obligations; reAlpha’s liquidity, operating performance, cash flow and ability to secure adequate financing; reAlpha’s limited operating history and that reAlpha has not yet fully developed its AI-based technologies; whether reAlpha’s technology and products will be accepted and adopted by its customers and intended users; reAlpha’s ability to commercialize its developing AI-based technologies; reAlpha’s ability to successfully enter new geographic markets; reAlpha’s ability to integrate the business of its acquired companies into its existing business and the anticipated demand for such acquired companies’ services; reAlpha’s ability to scale its operational capabilities to expand into additional geographic markets and nationally; the potential loss of key employees of reAlpha and of its subsidiaries; the outcome of certain outstanding legal proceedings against reAlpha; reAlpha’s ability to obtain, and maintain, the required licenses to operate in the U.S. states in which it, or its subsidiaries, operate in, or intend to operate in; reAlpha’s ability to successfully identify and acquire companies that are complementary to its business model; the inability to maintain and strengthen reAlpha’s brand and reputation; reAlpha’s ability to reduce its manual loan processing time and manual effort of its employees through the implementation of its Loan Officer Assistant and CRM platform across real estate and mortgage operations; reAlpha’s ability to improve data accuracy and boost engagement of its brand through its redesigned website and the integration of CRM platform across real estate and mortgage operations; reAlpha’s ability to enhance its operational efficiency, improve cross-functional coordination and support the reAlpha platform’s continued growth through the implementation of its new internal organizational structure; reAlpha’s ability to continue attracting loan officers and maintain its relationship with its REALTOR® affiliate to expand its operations nationally; any accidents or incidents involving cybersecurity breaches and incidents; the availability of rebates, which may be limited or restricted by state law; risks specific to AI-based technologies, including potential inaccuracies, bias, or regulatory restrictions; risks related to data privacy, including evolving laws and consumer expectations; the inability to accurately forecast demand for AI-based real estate-focused products; the inability to execute business objectives and growth strategies successfully or sustain reAlpha’s growth; the inability of reAlpha’s customers to pay for reAlpha’s services; the inability of reAlpha to obtain additional financing or access the capital markets to fund its ongoing operations on acceptable terms and conditions; the outcome of any legal proceedings that might be instituted against reAlpha; changes in applicable laws or regulations, and the impact of the regulatory environment and complexities with compliance related to such environment; and other risks and uncertainties indicated in reAlpha’s SEC filings. Forward-looking statements are based on the opinions and estimates of management at the date the statements are made and are subject to a variety of risks and uncertainties and other factors that could cause actual events or results to differ materially from those anticipated in the forward-looking statements. Although reAlpha believes that the expectations reflected in the forward-looking statements are reasonable, there can be no assurance that such expectations will prove to be correct. reAlpha’s future results, level of activity, performance or achievements may differ materially from those contemplated, expressed or implied by the forward-looking statements, and there is no representation that the actual results achieved will be the same, in whole or in part, as those set out in the forward-looking statements. For more information about the factors that could cause such differences, please refer to reAlpha’s filings with the SEC. Readers are cautioned not to put undue reliance on forward-looking statements, and reAlpha does not undertake any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

Media Contact:

Cristol Rippe, Chief Marketing Officer

media@realpha.com

Investor Relations Contact:

Adele Carey, VP of Investor Relations

InvestorRelations@reAlpha.com


1 The State of the Nation’s Housing 2025, Joint Center for Housing Studies of Harvard University, p. 3,
https://www.jchs.harvard.edu/sites/default/files/reports/files/Harvard_JCHS_The_State_of_the_Nations_Housing_2025.pdf
2 Average Real Estate Agent Commission Rates (2025 Survey), Clever Real Estate, https://listwithclever.com/average-real-estate-commission-rate/
3 New Survey: More Homebuyers Turning to AI Tools in 2025, Veterans United, https://www.veteransunited.com/education/ai-homebuying-survey/
4 For more information on how reAlpha handles data, please see our Privacy Policy.
5 Savings based on a typical home purchase of $420,000 and use of all three services on the reAlpha platform. Actual rebate is not guaranteed and depends on the number of services used and the buyer’s agent commission offered by the seller. All three services on the reAlpha platform are currently only available in Florida. Terms, conditions, and full disclosures are available on reAlpha’s website under “Important legal disclosures.”



Source link

Continue Reading

Tools & Platforms

Is AI Good for Students? Here’s Why Many Educators Doubt It

Published

on


Even as their personal use of AI has increased, educators have mixed feelings about drawing on the technology in their classrooms. AI chatbots can drastically ease teachers’ workloads in some areas, but they also allow students to essentially bypass learning by turning their assignments over to a robot.

Those mixed feelings about the technology are illustrated in an EdWeek Research Center survey conducted this summer. It found that about a third of teachers, principals, and district administrators believe platforms like ChatGPT would have a “somewhat negative” effect on education while another third said they would have a “somewhat positive” effect. Everyone else was split fairly evenly among feeling neutral, very negative, or very positive about the technology.

The EdWeek Research Center regularly surveys educators on AI to get a pulse on where they stand on this disruptive technology. For this survey conducted in June and July, 559 educators weighed in, and many of them voiced concerns in open-ended responses that AI is undermining students’ learning.

Their views, a sample of which have been collected below, illustrate the tension of this moment: Some AI-powered tools have been embraced by students, but educators remain uncertain that the benefits outweigh the potential harms of using the technology.

Even with that uncertainty, some educators say it is their responsibility to teach students how to use AI, and they’re calling for more official guidance—and training—to achieve that goal.

The following 16 responses—which have been edited for length and clarity—show the wide range of views about AI among educators.

AI is causing students’ critical-thinking skills and creativity to atrophy

   AI is being used by students to cheat more efficiently than teachers to use it as a meaningful tool.

—Math/computer science teacher (high school) | Maryland

   The only useful thing AI can do is catching students using AI to cheat.

—Math/computer science teacher (high school) | Ohio

   I believe the use of AI is negatively impacting the knowledge-acquisition process in our students. It is also affecting their critical-thinking skills.

—Elementary teacher | Nevada

   I teach theater. This year, during our playwriting unit, students attempted to write plays using AI, even though they were explicitly told not to do so. It is disappointing and discouraging that students would rather cheat than take an opportunity to be creative. I feel AI is diminishing our ability to be creative and stealing the humanity from our art!

—Fine arts teacher (high school) | Texas

   AI is such a hot-button issue. There are so many varying uses, both good and not-so-good. As a teacher of fine arts, one of the areas that is most concerning to me is that AI removes opportunities for users to be creative. Instead of using critical-thinking and problem-solving skills to creatively come up with solutions, users turn to AI to get a quick fix.

—Fine arts teacher (elementary school) | Utah

   While I know about AI and the potential positive outcomes it can have within the classroom, I do not think my district has done a great job of providing PD to school leaders and staff around the topic. Students are using it whether we like it or not, so why not provide a space within the classroom to do so?

—District-level administrator (Title I and equity) | North Carolina

   On the use of AI tools, I am in favor of those being applied to administrative, scheduling, teacher planning, and such. The use of AI by students should be closely guarded and restricted, because the tendency I have seen is that those tools are used to take detrimental shortcuts or to cheat during the learning process. In the past two years, I have seen an increase in the number of students attempting to get away with minimum or no effort and figuring out ways for AI to do their work.

—Science teacher (high school) | Florida

   I’m tired of AI being something that teachers catch students using to cheat on their writing. I think we need to speak openly about it and understand that it’s a tool.

—English-language arts teacher (high school) | New York

Educators acknowledge they need to prepare students for an AI-powered future

   Schools should embrace the use of generative AI in the planning and implementation of their instruction. Failure to do so only puts them further behind the rest of the world.

—Principal (high school) | Tennessee

   AI will force a change in education. It will be better to understand it and use it than be left behind.

—District-level administrator (technology) | Minnesota

   AI will be an extremely vital tool for helping us instruct, become more efficient in the workplace, and in preparing our students for the future.

—Assistant superintendent | New York

   AI is a good tool to use as an educator. Educators spend a lot of time planning after hours. AI helps with creating assessments, schedules, resources, etc. It should be used by educators.

—English-language arts teacher (elementary school) | Louisiana

   AI is coming at us fast and furious, and schools are not keeping up with what students are doing. Teachers need to be equipped and provided with devices and training that can keep them at the forefront of this new and enduring shift in teaching.

—Science teacher (elementary school) | Connecticut

   AI responsibilities and use need to be addressed for teachers, admin, and students. Each district should have an AI policy for all staff and students.

—Career-technical education teacher (middle school) | Virginia

   As educators, our job is not just to prepare students for the world as it is—but for the world as it will be. Artificial intelligence is rapidly becoming one of the most transformative tools in our society, reshaping everything from the workplace to the way we access information. To ignore its presence in education is to do our students a disservice. If we don’t teach students how to use AI responsibly, we leave them vulnerable—either to misusing it or to being left behind.

—Principal (elementary school) | California

   I am very concerned about how AI will be used, its impact on the environment, job losses, and the potential negative effects on student learning. However, I believe it is our duty as educators to consider effective ways to utilize it in our classrooms and prepare students for the workforce and higher education with a clear understanding of how to employ the tool effectively.

—Principal | Mississippi

This story draws on findings from a research study supported by the Carnegie Corporation of New York. Education Week retains sole editorial control over the content of this coverage.





Source link

Continue Reading

Trending