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Microsoft Layoffs: Exec Boldly Suggests ChatGPT for Career Advice!

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Harness AI for Your Next Career Move

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Mackenzie Ferguson

AI Tools Researcher & Implementation Consultant

In an unexpected twist, a Microsoft executive recently suggested laid-off employees consider consulting ChatGPT for their career advice. This recommendation has sparked a flurry of discussions and debates among tech circles and the public, highlighting the growing reliance on AI for personal and professional guidance. While some view it as a progressive step, others question the implications of trusting AI with such critical life decisions.

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Background Information

The latest developments in the technology industry have raised significant discussions, particularly around the recent announcements of layoffs at major corporations. A notable instance is Microsoft’s decision to reduce its workforce, which has caught the attention of both industry experts and the general public. This decision is part of broader trends affecting the tech sector worldwide, as companies recalibrate their strategies in response to changing market conditions and technological advancements. For more details, you can explore the coverage of this event on [The Indian Express](https://indianexpress.com/article/technology/tech-news-technology/microsoft-layoffs-executive-suggests-ask-chatgpt-career-advice-10109303/), a leading source of news on such industry shifts.

The impact of such layoffs extends beyond the immediate company environment, influencing economic and social aspects on a larger scale. Recent recommendations made by a Microsoft executive emphasize the potential role of artificial intelligence in navigating career paths, underscoring the growing significance of AI-driven tools. By suggesting job seekers turn to AI models like ChatGPT for career advice, there is an implicit acknowledgment of the evolving landscape where technology is increasingly intertwined with professional development. This innovative approach is detailed in the article from [The Indian Express](https://indianexpress.com/article/technology/tech-news-technology/microsoft-layoffs-executive-suggests-ask-chatgpt-career-advice-10109303/), which provides insights into how such integrations are shaping future employment strategies.

Article Summary

In a recent shake-up at Microsoft, significant layoffs have taken place, leading to widespread discussions and analyses within the tech industry. According to an article from the Indian Express, this restructuring has sparked a mix of reactions among employees and industry experts alike. The article highlights an interesting development where an executive suggested turning to AI, specifically ChatGPT, for career advice amidst these challenging times.

The layoffs at Microsoft, as reported by the Indian Express, have not only affected a significant number of employees but have also stirred public debate on the role of AI in the professional landscape. Experts believe that while AI tools like ChatGPT are becoming more integrated into decision-making processes, reliance on such technology for crucial career advice signifies both a remarkable shift and a potential concern in career management.

This strategic move by Microsoft, as detailed by the Indian Express, underscores a broader trend of utilizing artificial intelligence to provide support and guidance in uncertain times. Public reactions indicate a mixture of skepticism and curiosity about the effectiveness of AI in providing meaningful career advice, highlighting a future where technology increasingly intertwines with personal and professional development.

Related Events

In the rapidly changing landscape of technology employment, recent events have brought attention to the role of artificial intelligence in career planning and workforce management. Microsoft, a tech giant with vast global influence, has recently undergone layoffs. According to an article in the Indian Express, these layoffs have sparked discussions not just about job losses, but about the evolving role of AI in supporting career decisions. A Microsoft executive even suggested using AI tools like ChatGPT for career advice, highlighting a shift in how professionals might navigate their career paths amidst the churn in the technology sector.

These layoffs are part of a broader trend observed across the tech industry, where companies are increasingly relying on technology-driven solutions to streamline operations, sometimes at the cost of human jobs. The suggestion to use AI for career advice underscores a broader theme of digital transformation within workplaces. As AI tools become more sophisticated, their applications are expanding beyond simple automation tasks. This has led to a reevaluation of human roles in technology-focused companies, prompting employees to consider how they might leverage AI to enhance or pivot their career trajectories. Many experts are now looking into how these changes are reshaping the job market dynamics, not only in technology but across various sectors that are adopting AI-driven solutions.

Expert Opinions

In the realm of technology and corporate dynamics, expert opinions play a pivotal role in shaping the public’s understanding and expectations. Recently, a noteworthy expert suggestion garnered significant attention when an executive proposed leveraging AI tools like ChatGPT for career advice. This recommendation aligns with the growing trend of utilizing artificial intelligence to provide personalized, insightful guidance to individuals navigating their career paths.

Industry experts have been vocal about the implications of technology such as ChatGPT in transforming traditional career consulting models. With its ability to analyze vast amounts of data and provide tailored advice, AI platforms are increasingly being viewed as valuable assets in career planning. This sentiment is echoed in discussions surrounding the recent workforce changes at Microsoft, shedding light on how AI might serve as both a disruptive force and a supportive tool in today’s job market. For further details, you can read more at the .

Public Reactions

In recent times, the tech industry has been buzzing with reactions to Microsoft’s decision to implement layoffs. Among the public, there has been a notable mix of concern and intrigue. Some individuals express concern over the implications of such significant job cuts on the industry and the economy at large. Meanwhile, others are intrigued by a comment made by a Microsoft executive, who suggested that employees seek career advice from ChatGPT—a popular AI tool developed by OpenAI. This suggestion has sparked a lively debate on social media and various online platforms, with individuals discussing the role of AI in modern career planning and job searches.

The public’s reaction has also been fueled by various news reports and articles covering the topic. For example, a recent article from The Indian Express (read more) highlights different perspectives on the matter. Readers are engaging in discussions about whether AI can truly understand the complexities of human employment trajectories and provide valuable guidance or if such reliance might oversimplify critical career decisions.

Additionally, people are expressing their opinions on the broader implications of AI-driven advice, pondering whether the integration of AI in career counseling could lead to innovative and personalized approaches to job seeking or whether it might cause an over-dependence on technology, potentially reducing human input in crucial personal decisions. These discussions reflect a society at a crossroads, considering how technology’s rapid evolution could redefine traditional concepts of employment and career development.

Future Implications

The intersection of advanced AI technologies like ChatGPT and career development is poised to reshape how individuals navigate their professional journeys. As automation and AI continue to evolve, their role in providing personalized career advice becomes more significant. Microsoft’s integration of AI for such purposes suggests a future where human intuition is augmented by machine intelligence, leading to more informed and strategic career decisions. Experts posit that as AI systems become more sophisticated, they will offer insights that are not just based on historical data but also predictive analytics, helping individuals and organizations to proactively adapt to changing job markets.

The recent suggestion by a Microsoft executive to utilize ChatGPT for career guidance indicates a shift in how professional advice might be dispensed in the digital age. This move could democratize access to career advice, breaking down barriers for those without access to traditional career counseling resources. By leveraging AI, questions surrounding career advancement can be addressed more rapidly and perhaps with greater precision, thus transforming traditional career advice paradigms. For example, different career paths and skills can be evaluated in real-time based on current market demands, allowing individuals to adapt to new roles more seamlessly. With more personalized and accessible advice, the workforce can become more agile and responsive to the ever-evolving economic landscape.

Public reaction to this development is likely to be mixed. There is a palpable excitement about the potential for AI to democratize and enhance access to high-quality career advice, but there is also skepticism regarding its accuracy and the potential for AI to fully understand the nuanced dynamics of personal career decisions. Nonetheless, as more individuals experience the benefits of AI-powered tools, these technologies may gradually gain trust and acceptance. This evolution could redefine the role of career counselors and amplify their insights with AI-driven data, offering a complementary approach that marries human empathy and technological efficiency.



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AI in Hospitality: Canary Technologies on Voice, Messaging, and Revenue Growth

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56 minutes ago

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July 7, 2025

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At HITEC 2025 in Indianapolis, we spoke with Harman Narula, CEO of Canary Technologies, about the company’s recent AI product launches and the growing role of artificial intelligence in hotel operations. From missed phone calls to personalised upselling, Canary’s suite of AI solutions is designed to enhance the guest experience and increase hotel revenue. Narula shared how voice AI, messaging, and upselling work together to streamline operations and help hoteliers do more with fewer resources.

You recently launched three AI products. Can you tell us more?

Canary Technologies launched a suite of AI solutions, including AI-powered guest messaging and upselling, an AI voice platform, and an AI webchat tool. These products form part of an omnichannel platform, helping hotels provide seamless communication and improve guest experience while supporting staff on property.

What does the AI voice platform do?

AI voice is designed to address a common issue in hotels: missed phone calls. Narula noted that up to 40 percent of calls to hotels go unanswered, many of which are potential bookings. The AI voice system ensures every call is answered, providing natural, human-like responses to guest enquiries, bookings, and requests. If needed, it hands off to a human team member, but in most cases, it handles everything from start to finish.

How does AI voice integrate with other platforms?

The voice platform is part of a broader omnichannel approach, allowing conversations to begin via phone and continue through messaging. This flexibility helps hotels meet guests where they are and respond more effectively, across multiple channels.

How long does it take to set up AI voice for a hotel?

According to Narula, onboarding is straightforward. The model is trained using publicly available data and internal hotel documentation. It continuously improves through reinforcement learning, responding to guest queries more accurately over time.

Do you see a future where most hotel calls are handled by AI?

Yes, Narula believes this future is already taking shape. While human support remains available for complex needs, more than 80 percent of guest interactions can be handled entirely by AI, allowing staff to focus on hospitality instead of administrative tasks.

Can AI actually drive revenue, not just reduce costs?

Absolutely. Narula stressed that AI enables “personalisation at scale.” For example, if a guest messages to request an extra bed, the AI might recognise a family stay and offer upsells such as movie night packages. These personalised suggestions happen automatically, increasing revenue opportunities while still feeling natural to the guest.

So it is not just about cost saving?

Correct. AI voice also ensures that every booking enquiry is captured. Narula explained that many missed calls represent missed revenue. By responding to each one, the hotel avoids losing potential bookings. The focus is on unlocking top-line growth as much as improving efficiency.

Some people are still sceptical about AI replacing human staff. What is your view?

Narula acknowledged the concern but clarified that the goal is not to replace staff, but to augment them. AI handles repetitive or administrative tasks so that team members can focus on delivering excellent guest experiences. In an industry facing persistent labour shortages, this approach helps hotels do more with fewer people.

Can AI help balance staffing challenges in hospitality?

Yes. Narula said productivity gains from AI are already visible across industries. Hotels are no exception. AI helps staff work more efficiently, allowing teams to handle more tasks without growing in size. This will be essential as the industry adapts to continued labour shortages and increased demand.

About Canary Technologies

Canary Technologies is revolutionizing the hotel tech stack with its award-winning Guest Management Platform, digitizing everything from post-booking to checkout. Trusted by 20,000+ hoteliers in 90+ countries, including Marriott, Four Seasons and Wyndham, Canary is the top-rated solution on HotelTechReport. Canary’s solutions include Canary AI, Mobile Check-In, Smart Checkout, Dynamic Upsells, Guest Messaging, Digital Tipping, AI Voice and more. Canary eliminates paper processes, boosts revenue, increases staff efficiency, enhances the guest experience, and reduces chargebacks and payment fraud.



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“In the past, artificial intelligence (AI) implementation required all the data to be gathered in on..

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1 hour ago

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July 7, 2025

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“In the past, artificial intelligence (AI) implementation required all the data to be gathered in one place. “NetApp provides technology that enables AI to run right on scattered data.”

Its competitiveness, selected by global storage company NetApp, which competes with Dell and Hitachi, is the best software for AI, not hardware. How do companies differentiate themselves from the storage equipment they use to store data.

Yoo Jae-sung, CEO of Korea NetApp, recently met with Mail Business and emphasized, “NetApp is a solution that allows data to be accessed and managed quickly no matter what conditions, whether it is in the cloud or on-premises environment.”

What he introduced is ‘On-Tap’, a storage operating system (OS) software developed by Netflix. Not only the data stored in the storage of the netapp, but also the data in the cloud and on-premises environment such as Amazon Web Service (AWS) and Microsoft (MS) Azure can be identified in one place and the data can be moved freely. For example, on-tap solutions enable companies to transfer data generated in their own environment to cloud platforms such as AWS for AI learning.

Then, when asked what is different from storing all data in such a cloud from the beginning, CEO Yoo said, “You can start managing data in the cloud, but depending on the situation, you have to move data to an on-premise environment rather than the cloud. In some cases, it is difficult to store data in the cloud for very sensitive data. It complements each other.”

Meanwhile, as the importance of data grows, cyberattacks targeting such data are also increasing. It is also a challenge for storage companies to prepare for data-seeking attacks like ransomware. Netapp is focusing on upgrading ransomware detection using AI technology in on-tap solutions.

As it is a solution that supports data management, it learns patterns while monitoring all data entering the company’s storage, and when suspicious data is found, it captures the timing so that data can be restored like a movie. CEO Yoo said, “What is important in security is the Zero Trust,” and emphasized, “Since internal users should not be trusted with data movement, users can also be blocked immediately when a problem occurs.”

CEO Yoo, who has been leading Korea’s Internet app since this year, has been leading the company for half a year since he was appointed as the new CEO in January this year. He started as a sales representative at MS Korea and went up to CEO, and he is an expert who has experience in various global information technology (IT) companies such as VMware along with MS.

The areas that CEO Yoo is focusing on this year are the public and financial markets. Netapps, including domestic telecommunications companies and major conglomerates such as Shinhan Financial Group, have already secured big customers. Most major Korean companies are net app customers, but they were relatively weak in public and finance, he said. “We plan to invest more in this field in the future.”

[Reporter Jeong Hojun]



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RACGP releases new AI guidance

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2 hours ago

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July 7, 2025

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A new resource guides GPs through the practicalities of using conversational AI in their consults, how the new technology works, and what risks to be aware of.



AI is an emerging space in general practice, with more than half of GPs not familiar with specific AI tools.


Artificial intelligence (AI) is becoming increasingly relevant in healthcare, but at least 80% of GPs have reported that they are not at all, or not very, familiar with specific AI tools.

 

To help GPs broaden their understanding of the technology, and weigh up the potential advantages and disadvantages of its use in their practice, the RACGP has unveiled a comprehensive new resource focused on conversational AI.  

 

Unlike AI scribes, which convert a conversation with a patient into a clinical note that can be incorporated into a patient’s health record, conversational AI is technology that enables machines to interpret, process, and respond to human language in a natural way.

 

Examples include AI-powered chatbots and virtual assistants that can support patient interactions, streamline appointment scheduling, and automate routine administrative tasks.

 

The college resource offers further practical guidance on how conversational AI can be applied effectively in general practice and highlights key applications. These include:

  • answering patient questions regarding their diagnosis, potential side effects of prescribed medicines or by simplifying jargon in medical reports

  • providing treatment/medication reminders and dosage instructions

  • providing language translation services

  • guiding patients to appropriate resources

  • supporting patients to track and monitor blood pressure, blood sugar, or other health markers

  • triaging patients prior to a consultation

  • preparing medical documentation such as clinical letters, clinical notes and discharge summaries

  • providing clinical decision support by preparing lists of differential diagnoses, supporting diagnosis, and optimising clinical decision support tools (for investigation and treatment options)

  • suggesting treatment options and lifestyle recommendations.

Dr Rob Hosking, Chair of the RACGP’s Practice and Technology Management Expert Committee, told newsGP there are several potential advantages to these tools in general practice.
 
‘Some of the potential benefits include task automation, reduced administrative burden, improved access to care and personalised health education for patients,’ he said.
 
Beyond the clinical setting, conversational AI tools can also have a range of business, educational and research applications, such as automating billing and analysing billing data, summarising the medical literature and answering clinicians’ medical questions.
 
However, while there are a number of benefits, Dr Hosking says it is important to consider some of the potential disadvantages to its use as well.
 
‘Conversational AI tools can provide responses that appear authoritative but on review are vague, misleading, or even incorrect,’ he explained.
 
‘Biases are inherent to the data on which AI tools are trained, and as such, particular patient groups are likely to be underrepresented in the data.
 
‘There is a risk that conversational AI will make unsuitable and even discriminatory recommendations, rely on harmful and inaccurate stereotypes, and/or exclude or stigmatise already marginalised and vulnerable individuals.’
 
While some conversational AI tools are designed for medical use, such as Google’s MedPaLM and Microsoft’s BioGPT, Dr Hosking pointed out that most are designed for general applications and not trained to produce a result within a clinical context.
 
‘The data these general tools are trained on are not necessarily up-to-date or from high-quality sources, such as medical research,’ he said.
 
The college addresses these potential problems, as well as other ethical and privacy considerations, that come with using AI in healthcare.
 
For GPs deciding whether to use conversational AI, Dr Hosking notes that there are a number of considerations to ensure the delivery of safe and quality care, and that says that patients should play a key role in the decision-making process as to whether to use it in their specific consultation.
 
‘GPs should involve patients in the decision to use AI tools and obtain informed patient consent when using patient-facing AI tools,’ he said.
 
‘Also, do not input sensitive or identifying data.’
 
However, before conversational AI is brought into practice workflows, the RACGP recommends GPs are trained on how to use it safely, including knowledge around the risks and limitations of the tool, and how and where data is stored.
 
‘GPs must ensure that the use of the conversational AI tool complies with relevant legislation and regulations, as well as any practice policies and professional indemnity insurance requirements that might impact, prohibit or govern its use,’ the college resource states.
 
‘It is also worth considering that conversational AI tools designed specifically by, and for use by, medical practitioners are likely to provide more accurate and reliable information than that of general, open-use tools.
 
‘These tools should be TGA-registered as medical devices if they make diagnostic or treatment recommendations.’
 
While the college recognises that conversational AI could revolutionise parts of healthcare delivery, in the interim, it recommends that GPs be ‘extremely careful’ in using the technology at this time.
 
‘Many questions remain about patient safety, patient privacy, data security, and impacts for clinical outcomes,’ the college said.
 
Dr Hosking, who has yet to implement conversational AI tools in his own clinical practice, shared the sentiment.
 
‘AI will continue to evolve and really could make a huge difference in patient outcomes and time savings for GPs,’ he said.
 
‘But it will never replace the important role of the doctor-patient relationship. We need to ensure AI does not create health inequities through inbuilt biases.
 
‘This will help GPs weigh up the potential advantages and disadvantages of using conversational AI in their practice and inform of the risks associated with these tools.’
 
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