Tools & Platforms
SAS Chief Technology Officer named to North Carolina governor’s AI Leadership Council

CTO Bryan Harris leads the company’s software development, with a focus on trustworthy AI
CARY, N.C., Sept. 16, 2025 /PRNewswire/ — North Carolina Governor Josh Stein has named Bryan Harris, Executive Vice President and Chief Technology Officer at data and AI company SAS, to his new AI Leadership Council. Established by Gov. Stein’s executive order on artificial intelligence, the council convenes elected and appointed officials and representatives from technology and academia to advise and support the Governor and state agencies on AI strategy, policy and training. The council is dedicated to achieving the state’s goals of fostering innovation, advancing AI-driven industries and preparing the North Carolina workforce for the evolving technological landscape.
“AI has the potential to transform how we work and live, carrying with it both extraordinary opportunities and real risks,” said Governor Josh Stein. “Our state will be stronger if we are equipped to take on these challenges responsibly. I am looking forward to this council helping our state effectively deploy AI to enhance government operations, drive economic growth and improve North Carolinians’ lives.”
Harris brings over 25 years of experience in the enterprise software industry to his council role. At SAS, he is responsible for an award-winning software portfolio that empowers organizations with data and AI. He leads a global research and development (R&D) organization of nearly 4,000 people focusing on product design, engineering, advanced analytics and AI, industry solutions, modeling and quantum computing. Harris was also instrumental in the creation of the SAS Data Ethics Practice, which guides the company’s responsible innovation and trustworthy AI efforts.
“There are three key qualities that must be at the heart of trustworthy AI: speed, accuracy and consistency. When we instill these ambitions across communities, we empower people to unlock groundbreaking innovation and drive substantial economic growth,” said Harris. “I am honored to be a part of this effort in North Carolina alongside Governor Stein and accomplished civic and business leaders.”
Follow Bryan Harris and engage with him on LinkedIn.
Under Harris’ leadership, SAS launched the cloud-native SAS® Viya® platform and unified the entire portfolio across industry solutions and models. He is also known for his dedication to fostering a purpose-driven, inclusive culture within the R&D organization. He has led several initiatives to support professional growth and encourage cross-divisional collaboration, all of which contribute to SAS’ reputation as a top employer in the technology industry.
Tools & Platforms
Tech giants to pour billions into UK AI. Here’s what we know so far

Microsoft CEO Satya Nadella speaks at Microsoft Build AI Day in Jakarta, Indonesia, on April 30, 2024.
Adek Berry | AFP | Getty Images
LONDON — Microsoft said on Tuesday that it plans to invest $30 billion in artificial intelligence infrastructure in the U.K. by 2028.
The investment includes $15 billion in capital expenditures and $15 billion in its U.K. operations, Microsoft said. The company said the investment would enable it to build the U.K.’s “largest supercomputer,” with more than 23,000 advanced graphics processing units, in partnership with Nscale, a British cloud computing firm.
The spending commitment comes as President Donald Trump embarks on a state visit to Britain. Trump arrived in the U.K. Tuesday evening and is set to be greeted at Windsor Castle on Wednesday by King Charles and Queen Camilla.
During his visit, all eyes are on U.K. Prime Minister Keir Starmer, who is under pressure to bring stability to the country after the exit of Deputy Prime Minister Angela Rayner over a house tax scandal and a major cabinet reshuffle.
On a call with reporters on Tuesday, Microsoft President Brad Smith said his stance on the U.K. has warmed over the years. He previously criticized the country over its attempt in 2023 to block the tech giant’s $69 billion acquisition of video game developer Activision-Blizzard. The deal was cleared by the U.K.s competition regulator later that year.
“I haven’t always been optimistic every single day about the business climate in the U.K.,” Smith said. However, he added, “I am very encouraged by the steps that the government has taken over the last few years.”
“Just a few years ago, this kind of investment would have been inconceivable because of the regulatory climate then and because there just wasn’t the need or demand for this kind of large AI investment,” Smith said.
Starmer and Trump are expected to sign a new deal Wednesday “to unlock investment and collaboration in AI, Quantum, and Nuclear technologies,” the government said in a statement late Tuesday.
Tools & Platforms
Workday previews a dozen AI agents, acquires Sana
After introducing its first AI agents for its HR and financial users last year, Workday returns this year with more prebuilt agents, a data layer for agents to feed analytics systems, and developer tools for custom agents.
The company also said it entered a definitive agreement to acquire Sana, whose AI-based tools enable learning and content creation. Workday said the acquisition will cost $1.1 billion and expects it to close by Jan. 31.
Workday has been on a tear with acquisitions this year. It reached an agreement to buy Paradox, an AI agent builder that automates tasks such as candidate screening, texting and interview scheduling. The deal is expected to close by the end of October. In April, Workday acquired Flowise, an AI agent builder.
HR software, in general, is complex compared with enterprise systems such as CRM, said Josh Bersin, an independent HR technology analyst. Because of that, some HR vendors will have to add agentic AI functionality through acquisition. Workday’s acquisitions this year coincide with the hiring of former SAP S/4HANA and analytics leader Gerrit Kazmaier as its president of product and technology.
“Workday knows that the architecture they have is not going to quickly get them to the world of agents — they can’t build agents fast enough to work across the proprietary workflow system that they have,” Bersin said. “Their direct competitors, SAP and Oracle, are all in the same boat.”
Agents, tools to come
Workday previewed several agents to automate HR work, including the Business Process Copilot Agent, which configures Workday for individual user tasks; Document Intelligence for Contingent Labor Agent, which manages scope of work processes and aligns contracts; Employee Sentiment Agent, which analyzes employee feedback; Job Architecture Agent, which automates job creation, titles and management; and Performance Agent, which surveys data across Workday and assembles it for performance reviews.
Another tool, Case Agent, can potentially be a significant time-saver for HR workers, said Peter Bailis, chief technology officer at Workday. He is a former Google AI for cloud analytics executive who also recently joined the company.
“One of the biggest challenges in HR [is when] an employee has a critical question,” Bailis said. “But their questions are often complex, and processing times for HR departments are often long.”
The case agent can review similar cases in HR, apply the right regional and compliance context, and draft a tailored response for humans to review and deliver.
“The most important part — caring for employees — stays human,” Bailis said.
On the financials side, Workday previewed Cost & Profitability Agent, which enables users to define allocation rules with natural language to derive insights; Financial Close Agent, which automates closing processes; and Financial Test Agent, which analyzes financials to detect fraud and enable compliance. For the education vertical, Workday plans to release Student Administration Agent and Academic Requirements Agent.
Workday also plans agents that bring the functionality of recent acquisitions Paradox and Flowise to its platform.
Expected in the next platform update is the zero-copy Workday Data Cloud, which brings together Workday data with other operational systems such as sales and risk management for analytics, forecasting and planning. Also in the works is Workday Build, a developer platform that includes no-code features from Flowise that enables the creation of custom agents.

How AI will affect HR jobs
The AI transformation Workday and the rest of the enterprise HR software market is undergoing will likely affect the ratios of HR workers to employees for large businesses, Bersin said.
Currently, many companies aim for an industry standard of one HR employee per 100 employees; with AI agents automating many administrative processes, he said he sees the potential for ratios of 1:200, 1:250, or — in the case of one client that Bersin’s company interviewed — possibly 1:400.
As such, automation will enable companies to do more work with smaller HR teams.
“In recruiting, there are sourcers, screeners, interview schedulers, people that do assessment, people that look at pay, people that write job offers, people that create start dates, people that do onboarding,” Bersin said. “Those jobs, maybe a third of them will go away. In learning and development, there’s a new era where a lot of the training content is being generated by AI.”
Workday previewed these features and announced the Sana acquisition in conjunction with its Workday Rising user conference in Las Vegas Sept. 15-18.
Don Fluckinger is a senior news writer for Informa TechTarget. He covers customer experience, digital experience management and end-user computing. Got a tip? Email him.
Tools & Platforms
Macy’s bets on automation to drive retail revival
Dive Brief:
- Macy’s wants to lower costs and unlock efficiencies, turning to AI and automation in its pursuit of momentum, executives said during a Goldman Sachs conference earlier this month.
- The company has set its sights on simplifying and automating processes, CEO and Chair Tony Spring said at the event. “That has to do with embracing the power of AI as well as generative AI, that had to do with making sure that we were taking cost out of the network,” said Spring. “In some cases, also speeding up the delivery of product to the customers where we were behind the competition.”
- The retailer is about 18 months into its three-year turnaround plan called Bold New Chapter, which focuses on improving experiences and operations. While executing the plan, Macy’s has simplified IT operations and moved more workloads to the cloud to operate at a lower cost and have access to more capabilities, according to COO and CFO Tom Edwards, who was appointed to the role in June.
Dive Insight:
Retailers are working to alleviate pressures caused by economic headwinds and changes in consumer spending. Several leading brands are placing confidence in technology to push the business forward.
Ralph Lauren, Under Armor, Williams-Sonoma and others have recently credited AI for improving operations and lowering costs as turmoil continues.
A year ago, Macy’s promoted CIO Keith Credendino to accelerate its modernization goals as part of the company’s growth strategy. Previously, Credendino served as SVP of technology product development for customer experience.
Macy’s has seen improvement from its AI-assisted turnaround efforts. Macy’s Inc. and its namesake retailer reported the strongest comparable sales results in Q2 2025 after 12 quarters of lackluster numbers. Still, tariffs cast a shadow on progress with a 2.5% year-over-year net sales decline.
Adding AI isn’t an easy win for retailers despite the focus. They face several adoption roadblocks, from high implementation costs to the risk of alienating customers, according to a Monday.com survey. More than 3 in 5 leaders in the industry worry about the consistency and quality of generated outputs.
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