Mangaluru: Top aviation security officers from South India recently met in Cochin to discuss how air travel can be made safer, and more passenger-friendly. According to Virendra Mohan Joshi, senior commandant and chief aerodrome security officer (CASO) of the aviation security group (ASG) in Mangaluru International Airport, the Cochin Airport hosted a key CISF conference on passenger-friendly security. Security chiefs from across South India gathered to rethink how airports can stay safe and convenient for passengers.For travellers, this means that the agencies responsible for keeping airports secure, are not only focusing on tightening security but also on making it less intrusive and more convenient. The event was inaugurated by Praveer Ranjan, special director general (APS), in the presence of Jose Mohan, inspector general, CISF. Security heads from major airports participated in discussions on issues that directly affect passengers, such as smoother security checks, better coordination between agencies, and how to keep air travel hassle-free while maintaining security.One of the highlights for passengers was the showcase of new technologies by Cochin Airport’s IT team. From AI-enabled surveillance and full-body scanners to advanced intrusion detection systems and cybersecurity upgrades, these tools are expected to make airports more efficient and reduce long queues. The special director general of CISF underlined the importance of making security ‘dynamic and people-centric,’ meaning that while threats continue to evolve, the traveller’s comfort and convenience remain a priority.This conference is part of a larger series of workshops being held across the country after a high-level meeting in Delhi earlier this year. Regional events, such as the ones in Guwahati and now Cochin, allow security officers to exchange practical feedback. The Cochin meet also marked the inauguration of new facilities for CISF personnel, showing that the force is equally focused on the welfare of its staff—another factor that indirectly benefits passengers by keeping security staff motivated and alert, stated a release.

The Ministry of Transport and Infrastructure of Turkey has introduced a new regulation requiring airlines to serve free drinking water to passengers on all flights.

Under the rule, airlines must load 1.5 liters of water per passenger, which cabin crew will distribute in cups at no cost. Passengers who request sealed bottled water will still need to purchase it.

The policy aims to address health concerns associated with dehydration during air travel, particularly on long flights and in situations where cabin ventilation is insufficient. Authorities emphasize that the initiative is designed to protect passenger well-being and enhance the reputation of Turkish carriers in the international aviation market.

Health Risks and Passenger Safety

Minister of Transport and Infrastructure Abdulkadir Uraloğlu said the change follows concerns about passenger health during flight delays and warm summer months.

“Especially during long waiting periods in the summer months and when cabin ventilation is insufficient, dehydration can pose serious health risks,” said Abdulkadir Uraloğlu, Minister of Transport and Infrastructure. He noted that such risks range from headaches and loss of concentration to potential medical emergencies.

Uraloğlu underlined that the measure was taken to prevent these risks and safeguard travelers. By guaranteeing access to water, the government aims to reduce the likelihood of health-related incidents onboard and ensure a basic standard of care across all airlines operating within Turkey.

Service Quality and Airline Reputation

The minister also highlighted the broader benefits of the policy for the aviation sector.

“Free drinking water service will increase passenger satisfaction and make a positive contribution to service quality,” said Abdulkadir Uraloğlu. He stressed that the initiative would enhance the international reputation of Turkish airlines by aligning them with global service standards.

Airlines worldwide have faced criticism in recent years for charging passengers for essential items such as drinking water, leading to debates about minimum service requirements. By introducing free cup water service, Turkey positions itself as prioritizing passenger health and safety while maintaining a balance between free services and paid extras like bottled water.

The new rule is expected to improve customer experience across both domestic and international routes, reinforcing Turkey’s commitment to passenger welfare. Aviation industry observers view the measure as a step toward harmonizing Turkey’s practices with international best standards while offering airlines an opportunity to strengthen their customer service profile.

As passenger traffic continues to grow, the regulation reflects increasing attention to in-flight health measures and service quality in Turkey’s aviation sector. The Ministry has indicated that the policy will be monitored for compliance and effectiveness, ensuring that the intended improvements in passenger satisfaction and safety are achieved.

Air India Express on Monday started its direct flight operations from Dehradun to Bengaluru with Chief Minister Pushkar Singh Dhami flagging off the new air service at the Jolly Grant Airport.

The Chief Minister described it as a significant milestone in the overall development of the state and the expansion of air connectivity.

“The commencement of Air India Express services from Dehradun marks a significant achievement in civil aviation for our state. Better connectivity with Bengaluru will greatly boost tourism, trade, and investment opportunities in Uttarakhand,” he said.

Direct air service between Dehradun and Bengaluru by Air India Express would also be a great facility for the youth, entrepreneurs, IT professionals, students, and tourists of Uttarakhand, he said.

“Bengaluru is the tech capital of the country and thousands of youths from Uttarakhand are engaged there in education, services, and startups. Now, they will have a more convenient, timely, and safe travel option to visit their home state,” the Chief Minister said.

“It will also strengthen connectivity for students, professionals, and entrepreneurs with one of India’s most dynamic cities. We welcome Air India Express and look forward to the positive impact this connectivity will have on our people and economy,” Dhami said.

In recent years, the state government has taken several major decisions – from policy reforms to infrastructure development – to strengthen air connectivity, Dhami said.

“We are delighted to commence direct flight operations from Dehradun to our largest domestic hub, Bengaluru. This shows the rapid expansion of our network,” Air India Express MD Aloke Singh said.

“With over 115 aircraft now in our fleet, we are building a stronger and more accessible network that reflects the aspirations of modern India,” he said.