Business
PwC’s AI Chief Explained How Leaders Can Avoid Getting Left Behind
Many corporate leaders are embracing artificial intelligence in theory but falling short when it comes to execution, according to Dan Priest, who was named PricewaterhouseCoopers’ first chief AI officer a year ago.
With generative AI radically reshaping how everything from accounting and human resources to sales and marketing gets done, CEOs’ leadership skills are being put to the test. How they go about their AI strategy today, warned Priest, will likely mean the difference between achieving greater cost savings and faster growth in the next few years versus falling behind the curve.
“It is a disruptive journey that needs to be managed,” he told Business Insider.
Consider, for example, a PwC survey of approximately 4,700 CEOs last year found that four out of 10 expect their business models to no longer be viable in the next decade if AI continues to develop at its current rate. Priest said this suggests companies will need to come up with new — and likely AI-powered ways — of generating revenue, which can be difficult.
Given how fast generative AI has been evolving, Priest stressed the importance of CEOs investing in AI tools and strategic planning around them now, if they haven’t already, to set their businesses up for success. But he conceded that the task is challenging.
For one, leaders need to find ways to distinguish their companies from others using AI if they want to stand out from competitors, said Priest. Most use cases today are merely setting a new standard for table stakes.
“If AI is ubiquitous and everybody’s got it, it can’t be your differentiator alone,” he said.
Leaders also need to figure out which job functions will be aided by AI and to what extent, and which ones will become obsolete, said Priest. Further, they should determine where new skills are needed, invest in helping employees develop them, and assess where talent may need to shift to other areas of the business.
“If you believe that people are an important part of your success in the future, you should invest in their reskilling,” he said.
Workers aren’t all using AI tools in the same way, added Priest.
“Early-career-stage team members are more likely to turn over the thinking too much to AI,” he said. “Late-stage-career team members are probably too reticent to use it consistently.”
One tip Priest has for anyone using AI to write memos or other text is to only rely on the technology for a second draft. People should produce a first and last version on their own, he said.
“You want the thinking to be yours. That’s why the first draft is so important,” Priest said. “You want the benefit of the edit and you want the final draft to be in your voice.”
This is also an example of why he believes humans should be at the center of companies’ AI-related initiatives.
“The shiny new object is AI, but I don’t know a single AI agent that is changing a business,” he said. “It’s the humans combined with those AI agents that change the business.”
Business
What Are the Real-Life Consequences of AI? – Business Insider
What Are the Real-Life Consequences of AI? Business Insider
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Edinburgh Airport liquid limit increased from 100ml to two litres
BBC Scotland News
Edinburgh Airport has lifted the 100ml rule for liquids being carried in hand luggage.
It will now be possible to take containers of up to two litres through security, and they will not need to be removed from bags.
The change comes after an extra two lanes and eight scanners costing £24m were installed at the international hub.
Edinburgh Airport is the first airport in Scotland to lift the rule. Birmingham airport has also lifted the rule.
There will be no limit on the number of containers that passengers can carry in their hand luggage, but metal water bottles will need to be emptied beforehand.
Items such as bottles of wine or large water bottles can also be taken on in cabin bags.
Passengers using the airport are also able to keep large electricals, such as iPads, tablets and laptops, in their hand luggage.
Gordon Dewar, chief executive of Edinburgh Airport, said it would allow passengers to move through security more easily than they currently do.
But he said passengers should check security rules at their return destination as other airports may not have moved away from the 100ml limit.
“A whole generation of travellers have only known the 100ml rule to be the case, so it really is a momentous day as we become the first airport in Scotland to lift the rule since it was introduced in 2006,” he said.
“The change allows more flexibility for passengers to take liquids through security, all while maintaining and improving our high safety levels through the use of 3D technology.”
What are the rules at Scotland’s airports?
Passengers at Glasgow and Aberdeen airports can leave liquids and electronics items, such as laptops and tablets, in cabin bags while going through security.
Liquids, which include creams, gels, pastes, sprays and aerosols, can be taken through in containers of up to 100ml in volume without using a plastic bag.
There is no limit on how many 100ml items passengers can bring.
At Inverness and Glasgow Prestwick airports, liquids, laptops and other electronic devices, including hairdryers, cameras and straighteners, must be removed from cabin bags and placed in a tray.
Liquids in a container of 100ml or less should be placed in a sealed 20cm x 20cm, one litre plastic bag.
Each passenger can only take one of these bags.
Business
Capgemini to buy WNS to boost its business process services with AI – Computerworld
For Gartner vice president analyst DD Mishra, WNS’s investments in intelligent automation, analytics, and agentic solutions including its TRAC analytics suite and Malkom knowledge management platform will complement Capgemini’s existing technology and consulting strengths.
Sharath Srinivasamurthy, research vice president at IDC, pointed to the acquisitions WNS has itself made in recent months, including Kipi.ai, Smart Cube, and OptiBuy to enhance its data, analytics, and procurement stack and extend its proficiency in business process operations, said.
However, Rajesh Ranjan, managing partner at Everest Group, views the WNS acquisition as more of a strategic play rather than being focused on garnering more agentic tools or capabilities.
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