Education
AI-Powered Chatbots Bringing Sex Education to the Global South

In a small, remote village of Jharkhand, in the eastern region of India, an adolescent girl hesitates over a question she would never dare ask her mother: “When will I get my period?”
Instead, she picks up the cellphone she shares with her family, opens WhatsApp, and types her question for Disha Didi, a chatbot that feels like a trusted didi, Hindi for older sister. Seconds later, it responds.
This experience mirrors what thousands of women across the Global South, including India, Lebanon, Congo, and Latin America, are now doing — turning to AI-powered chatbots for sexual and reproductive health and rights (SRHR) information that they cannot find at home or in classrooms.
The rise of these tools underscores a critical gap in information and education. Young people are turning to chatbots because schools, families, and health systems have failed to provide even the most basic knowledge about sexual and reproductive health.
A report by the philanthropic NGO Dasra notes that 71% of adolescent girls in India are unaware of menstruation before their first period, leaving them unprepared, anxious, and at risk of health complications. Across much of the Arab world, sexual and reproductive health education is either absent, considered taboo, or filtered through layers of misinformation.
This lack of reliable guidance leaves young people struggling to make informed decisions about their health and rights. Where traditional systems fall short, digital “counselors” like India’s Disha Didi and Lebanon’s Ask Aunty are offering culturally grounded, discreet, and reliable guidance on topics from menstruation to contraception.
Disha Didi from India
Since 2000, the Ipas Development Foundation (IDF), an NGO focused on sexual and reproductive health, has worked to improve access to safe abortions. Over time, they saw that young women in rural Indian communities, constrained by societal norms, minimal family support, and scarce health care resources, were missing access to essential knowledge and services.
To reach them, the nonprofit trained youth leaders to share SRHR information and connect women to public health services. When COVID-19 disrupted in-person outreach, the team created Disha Didi, a WhatsApp chatbot that delivers information directly to youth communities.
“There was an unmet need,” explains Pallavi Lal, who manages digital intervention at IDF. “Among youth of 15 to 24 age group, there was a lack of knowledge and agency, and a stigma around seeking information on sexual and reproductive health.”
The chatbot was designed for young women in rural areas, providing information in Hindi and Bengali across the states of Assam, Madhya Pradesh, Jharkhand, and West Bengal. It doesn’t send notifications, keeping conversations private from family members.
“A key feature of this expanded chatbot was its collaborative development process,” Lal explains. “A team of gynecologists helped develop the content, and we worked closely with youth community members to ensure that the bot addressed specific local needs and contexts.”
Using these insights, and with guidance from health experts, the team built a question bank of over 20,000 queries to ensure that the chatbot responds accurately.
Even the name, Disha Didi — older sister who provides guidance — was one that was chosen by the community of adolescent women.
Users can interact with the chatbot in three ways: navigate topics through a menu, type open-ended questions, or connect with a human counselor for more detailed guidance. Since its launch in 2020, the chatbot has reached 29,000 unique users, handling over 72,000 conversations. Nearly a third of these chats focus on menstruation, while questions about adolescence and sexually transmitted infections make up 23% and 22% of interactions, highlighting the topics young people are most curious about.
Ask Aunty from Lebanon
When the team at Raseef22, a Lebanon-based media organization, noticed a spike in SRHR searches on their website, they realized young people across the region were turning to them for answers. “A third of our organic clicks last year came from SRHR-related queries,” explains Rokaya Kamel, who oversees AI integration at Raseef22.
“But we didn’t want to just put out more articles. And people [may not] end up reading it.”
To address the lack of accessible and engaging SRHR content, the team created Ask Aunty, an AI-powered chatbot developed in collaboration with Google News Initiative’s JournalismAI Innovation Challenge. The chatbot draws only from Raseef22’s editorial archive and trusted partner content (a deliberately limited dataset), to keep information reliable, relevant, and free from the biases that come with open-source material. It’s also programmed to admit when it doesn’t know an answer and has to direct users to trusted medical resources in those cases.
The team chose to give the chatbot the persona of a witty 56-year-old Egyptian aunty who provides answers in a warm and conversational tone. Line Itani, product and communication manager at Raseef22, explains that Egyptian Arabic was selected as the chatbot’s language because it is the most familiar and accessible dialect across the Arab world.
“We created her to be an older aunty figure — someone with experience, someone who’s seen things. It also feels culturally appropriate to have her speak to these issues, as opposed to a twenty-something. We had to be culturally sensitive throughout the process,” Itani adds.
Other cultural nuances that went into developing the chatbot persona were the tone and expressions. “The tone of Ask Aunty was very important, because it’s the difference between creating a safe space or alienating users,” explains Kamel. “We had to make sure she sounds like a real person.”
The team also chose to use medical terminology rather than everyday colloquial language, which can carry cultural biases. Line explains that SRHR topics are often clouded by misinformation, such as the cultural practice of female genital mutilation (FGM). The word khatan (implying cut) attempts to equate FGM with male circumcision, which obscures the severe and harmful consequences of FGM. Similarly, the term taharat al-banat (purification of girls) equates the practice to incorrect notions of being clean or pure. By deliberately using the medical term for FGM (tashwih al-a’daa al-tanasuliya al-unthawiyya), the team is moving away from language that reinforces cultural biases or misconceptions.
“These are sensitive issues that have been normalized in society, so we have to address them carefully and break misconceptions bit by bit,” Itani says. As with AI in other languages, the Raseef22 team faces ongoing challenges, continually testing and training the system to ensure that Arabic sentences are grammatically correct and linguistically natural.
Currently in beta, the chatbot be will soon be available on both web and app, giving young people across the Arab world a private, reliable space to ask questions and access guidance they have long lacked.
These chatbots are empowering young people to access information and make informed choices that traditional systems have failed to provide. Their rise highlights both the urgent need for SRHR education and the potential of technology to meet it.
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Education
Ukraine urges ethical use of AI in education

Deputy minister urges careful use of AI in schools, warning it must support education, not replace it.
AI can help build individual learning paths for Ukraine’s 3.5 million students, but its use must remain ethical, First Deputy Minister of Education and Science Yevhen Kudriavets has said.
Speaking to UNN, Kudriavets stressed that AI can analyse large volumes of information and help students acquire the knowledge they need more efficiently. He said AI could construct individual learning trajectories faster than teachers working manually.
He warned, however, that AI should not replace the educational process and that safeguards must be found to prevent misuse.
Kudriavets also said students in Ukraine should understand the reasons behind using AI, adding that it should be used to achieve knowledge rather than to obtain grades.
The deputy minister emphasised that technology itself is neutral, and how people choose to apply it determines whether it benefits education.
Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!
Education
‘It’s going to be a life skill’: educators discuss the impact of AI on university education | Artificial intelligence (AI)

OpenAI CEO Sam Altman recently told a US podcast that if he was graduating today, “I would feel like the luckiest kid in all of history.”
Altman, whose company developed and released ChatGPT in November 2022, believes the transformative power of AI offers unprecedented opportunities for young people.
Yes, there will be job displacement, but “this always happens,” says Altman, “and young people are the best at adapting to this.” New, more exciting jobs will emerge, full of greater possibilities.
For UK sixth-formers and their families looking at universities, trying to make the best possible choices about what to study – and where – in the age of generative AI, Altman’s words may offer some comfort. But in a fast-changing environment, experts say there are steps students can take to ensure they are well placed both to make the most of their university experience and to emerge from their studies qualified for the jobs of the future.
Dr Andrew Rogoyski, of the Institute for People-Centred AI at the University of Surrey, says that in many cases students will already be well versed in AI and ahead of the game. “What’s striking is the pace of change and adoption vastly outstrips the pace of academic institutions to respond. As a general truth, academic institutions are quite slow and considered and thoughtful about things. But actually this has gone from the launch of ChatGPT to ‘Should we ban it?’, to ‘OK, here are some concerns about exams’, to actually recognising it’s going to be a life skill that we have to teach in every course and that we want all our students to have equitable access to.
“So it’s gone from zero to 100 in a very short space of time, and of course, the world of work is changing accordingly as well.”
His advice to prospective students? “Be demanding. Ask the questions. I think there are some careers that are going to be very different … make sure that universities are adapting to that.”
Students who are less familiar with AI should take time to learn about it and use it, whatever their chosen subject. Rogoyski says being able to use AI tools is now equivalent to being able to read and write, and it’s important “to be resourceful, adaptable, to spend time understanding what AI is capable of and what it can and can’t do”.
He says: “It’s something you need to be able to understand no matter what course you do, and think about how it might impact your career. So read around, look at some of the speculation surrounding that.
“Then I’d start thinking about what the university’s responses are and what support there is for integration of AI. Is my course, and is the university as a whole, on the front foot with regards to the use of AI?”
There will be a lot of information online but Rogoyski recommends visiting universities to ask the academics who will be delivering your degree: “What is your strategy? What is your attitude? Am I going to get a degree that’s worth having, that will stand the test of time?”
Dan Hawes, co-founder of specialist recruitment consultancy the Graduate Recruitment Bureau, is optimistic about the future for UK graduates and says the current slowdown in the jobs market is more to do with the economy than AI. “It’s still very hard to predict what jobs there will be in three to four years, but we think it’s going to put a premium on graduates,” he says. “They are the generation growing up with AI and employers are probably very interested in getting this new breed of talent into their organisations.
“So for parents and sixth-formers deciding where to study, the first thing always to take note of is the employability of the graduates that are produced by certain universities.”
For example, maths has consistently been the top degree his clients are looking for, and he thinks this is unlikely to change. “AI is not going to devalue the skills and knowledge you get from doing a maths degree,” he says.
He agrees that AI is a concern for parents and those considering going to university, “but in the long term I think it’s going to be a good thing. It’s going to make people’s jobs more interesting, redesign their roles, create new jobs.”
Elena Simperl, professor of computer science at King’s College London, where she co-directs the King’s Institute for Artificial Intelligence, advises students to look at the AI content right across a university, in all departments. “It is changing how we do things. It’s not just changing how we write emails and how we read documents and how we look for information,” she says.
Students might wish to consider how they can set themselves up for a job working in AI. “DeepMind is proposing AI co-scientists, so entire automatic AI labs, to do research. So a university should train their students so that they can make the most out of these technologies,” she says. “It doesn’t really matter what they want to study at the university. They don’t have to study AI themselves, but they should go to a university where there is a broad expertise in AI, not just in a computer science department.”
Prof Simperl says that the evidence so far suggests it is unlikely that entire jobs will completely disappear. “So we need to stop thinking about what jobs will be killed by AI and think about what tasks can AI help with. People who are able to use AI more will be at an advantage.”
In the brave new world of AI, will it still be worth doing a degree like English literature or history? “Yes, if they’re well taught,” says Rogoyski. “They should be teaching you things that will last throughout your lifetime. The appreciation of literature, learning how to write well, learning how to think and how to communicate are enduring skills.
“The way that you might use that degree in the future will undoubtedly change, but if it’s taught well, the lessons learned will see you through. If nothing else you’ll enjoy your downtime as our AI overlords take over all the work and we’ll have more time to read books while we’re all on universal basic income.”
Education
Partial to pre-drinks and a party? Your guide to getting the most out of student nightlife | University guide

Choosing which university to attend based on social scene alone probably isn’t the wisest idea, but that doesn’t mean it shouldn’t rank high on your list of priorities. Not only are sticky dancefloors and blinding strobe lighting a sort of rite of passage, a good night out can foster the sense of connection and friendship that is key to a student’s wellbeing.
“Three years minimum is a long time in your life, so you need to be happy in the environment you’re in,” says Joe Woodcock, head of community at discussion platform The Student Room. “Students who are not happy tend to be the ones that aren’t able to finish. Being a happy student is so important for getting the best out of your university education.”
That doesn’t mean it’s all budget bottles of vodka and arguing about whose turn it is to pay for the Uber. History and politics student Joseph Thomas, 21, chose the University of York because the city’s nightlife seemed “a bit more down to earth and a bit less rowdy” than his second choice – Coventry’s University of Warwick. “A campus university was right for me because all the students are in one place.” His idea of a good time is playing communal Mario Kart on a projector and discussing music over a couple of pints with the university album society.
Similarly, Rachel Tong Ng, who has just graduated with a degree in business and management, chose Durham University over Manchester for its “more peaceful vibe”.
“Durham has a collegiate system, which I’d researched before, so I think it was a lot easier to make friends,” says Ng, who preferred society events and on-campus sports team socials – both of which her chosen city had in abundance – to pubs and clubs.
But don’t believe everything they tell you about gen Z, says Katie Kirwan, the head of brand at booking platform Design My Night – they’re as partial to a party as their predecessors – they’re just more discerning about where they choose to blow their student loan.
“A couple of years ago we started covering a lot of nights based around musicians – so we had a ton of Taylor Swift nights, and we’ve seen a huge increase in searches for western-themed nights following the release of Beyoncé’s Cowboy Carter album,” says Kirwan. “Britney [Spears] nights have also made a comeback. Nostalgia’s big: gen Z are now discovering all the bands that I used to listen to when I was their age.”
Demand for activities-based nights out, including pottery painting and crafting, is also skyrocketing – with their fixed cost one of the main draws, says Kirwan. As well as a 14% increase in searches for “classes” in the past year on the platform, she’s seen a 43% increase in searches for “affordable” activities.
The eye-watering cost of going out now means that the time-honoured student tradition of cramming into the communal kitchen for pre-drinks is alive and well. “A lot of us do most of our drinking before we go to the club,” says 19-year-old animation student Kami Thomas, who chose the University of Westminster so they could take advantage of London’s LGBTQ+ clubbing scene. They have also used holiday work to give their bank account some breathing room: “I knew I wanted to go to university in London, so I saved £3,000 over the summer so I could enjoy my first term.” Ng’s number one rule for affordable student socialising is setting a budget before she goes out, and refusing to overspend – even if that means one less drink.
So which universities make the grade for their social scenes? “A city like Sheffield ticks all the boxes for diverse, great nightlife,” says Woodcock. This shouldn’t come as a surprise. The University of Sheffield’s student union is frequently ranked best in the UK, while the city’s DIY music scene continues to thrive. “Places like Liverpool and Cardiff, which are cheaper than London and the south-east, also offer the best of both: a campus-centred social scene and city nightlife,” he adds.
For live music, Kirwan recommends Leeds, which has “all the flavour of Manchester” with a cheaper cost of living. Ng, though, doesn’t think it matters where you go – provided you try to enjoy yourself as much as possible. “You only get the university experience once.”
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