Connect with us

AI Research

Promise, scepticism, and its meaning for Southeast Asia

Published

on


Agentic AI is being talked about as the next major wave of artificial intelligence, but its meaning for enterprises remains to be settled. Capgemini Research Institute estimates agentic AI could unlock as much as US$450 billion in economic value by 2028. Yet adoption is still limited: only 2% of organisations have scaled its use, and trust in AI agents is already starting to slip.

That tension – high potential but low deployment – is what Capgemini’s new research explores. Based on an April 2025 survey of 1,500 executives at large organisations in 14 countries, including Singapore, the report highlights trust and oversight as important factors in realising value. Nearly three-quarters of executives said the benefits of human involvement in AI workflows outweigh the costs. Nine out of ten described oversight as either positive or at least cost-neutral.

The message is clear: AI agents work best when paired with people, not left on autopilot.

Early steps, slow progress

Roughly a quarter have launched agentic AI pilots, while only 14% have moved into implementation. For the majority, deployment is still in the planning stage. The report describes this as a widening gap between intent and readiness, now one of the main barriers to capturing economic value.

The technology is not just theoretical – real-world applications are starting to emerge, and one example is a personal shopping assistant that can search for items based on specific requests, generate product descriptions, answer questions, and place items in a cart using voice or text commands. While these tools typically stop short of completing financial transactions for security reasons, they already replicate many of the functions of a human assistant.

This raises bigger questions about the role of traditional websites. If AI can handle tasks like searching, comparing, and preparing purchases, will people still need to navigate online stores directly? For those who find busy websites overwhelming or difficult to navigate, an AI-driven interface may offer a simpler, more accessible option.

Defining agentic AI

To cut through the hype, AI News spoke with Jason Hardy, chief technology officer for artificial intelligence at Hitachi Vantara, about how enterprises in Asia-Pacific should think about the technology.

Jason Hardy, Chief Technology Officer for Artificial Intelligence at Hitachi Vantara.

“Agentic AI is software that can decide, act, and refine its strategy on its own,” Hardy said. “Think of it as a team of domain experts that can learn from experience, coordinate tasks, and operate in real time. Generative AI creates content and is usually reactive to prompts. Agentic AI may use GenAI inside it, but its job is to pursue objectives and take action in dynamic environments.”

The distinction – between producing outputs and driving outcomes – captures the meaning of agentic AI for enterprise IT.

Why adoption is accelerating

According to Hardy, adoption is being driven by scale and complexity. “Enterprises are drowning in complexity, risk, and scale. Agentic AI is catching on because it does more than analyse. It optimises storage and capacity on the fly, automates governance and compliance, anticipates failures before they occur, and responds to security threats in real time. That shift from ‘insight’ to ‘autonomous action’ is why adoption is accelerating,” he explained.

Capgemini’s research supports this. The study found that while confidence in agentic AI is uneven, early deployments are proving useful when the technology takes on routine but essential IT tasks.

Where value is emerging

Hardy pointed to IT operations as the strongest use case so far. “Automated data classification, proactive storage optimisation, and compliance reporting save teams hours each day, while predictive maintenance and real-time cybersecurity responses reduce downtime and risk,” he said.

The impact goes beyond efficiency. The capabilities mean systems can detect problems before they escalate, allocate resources more effectively, and contain security incidents more quickly. “Early users are already using agentic AI to remediate incidents proactively before they escalate, strengthening reliability and performance in hybrid environments,” Hardy added.

For now, IT remains the most practical starting point: its deployment offers measurable results and is central to how enterprises manage both costs and risk, showing the meaning of agentic AI in operations.

Southeast Asia’s starting point

For Southeast Asian organisations, Hardy said the first priority is getting the data right. “Agentic AI delivers value only when enterprise data is properly classified, secured, and governed,” he explained.

Infrastructure also matters, meaning that agentic AI requires systems that can support multi-agent orchestration, persistent memory, and dynamic resource allocation. Without this foundation, adoption will be limited in scope.

Many enterprises may choose to begin with IT operations, where agentic AI can pre-empt outages and optimise performance before rolling out to wider business functions.

Reshaping core workflows

Hardy expects agentic AI to reshape workflows in IT, supply chain management, and customer service. “In IT operations, agentic AI can anticipate capacity needs, rebalance workloads, and reallocate resources in real time. It can also automate predictive maintenance, preventing hardware failures before they occur,” he said.

Cybersecurity is another area of promise. “In cybersecurity, agentic AI is able to detect anomalies, isolate affected systems, and trigger immutable backups in seconds, reducing response times and mitigating potential damage,” Hardy noted.

The capabilities are not limited to proof-of-concept trials. Early deployments already show how agentic AI can strengthen reliability and resilience in hybrid environments.

Skills and leadership

Adoption will also require new human skills. “Agentic AI will shift the human role from execution to oversight and orchestration,” Hardy said. Leaders will need to set boundaries and monitor autonomous systems, ensuring they stay in ethical and organisational limits.

For managers, the change means less focus on administrative tasks and more on mentoring, innovation, and strategy. HR teams will need to build governance skills like auditing readiness and create new structures for integrating agentic AI effectively.

The workforce impact will be uneven. The World Economic Forum predicts that AI could create 11 million jobs in Southeast Asia by 2030 and displace nine million. Women and Gen Z are expected to face the sharpest disruptions, with more than 70% of women and up to 76% of younger workers in roles vulnerable to AI.

This highlights the urgency of reskilling, and major investments are already underway, with Microsoft committing $1.7 billion in Indonesia and rolling out training programmes in Malaysia and the wider region. Hardy stressed that capacity building must be inclusive, rapid, and strategic.

What comes next

Looking three years ahead, Hardy believes many leaders will underestimate the pace of change. “The first wave of benefits is already visible in IT operations: agentic AI is automating tasks like data classification, storage optimisation, predictive maintenance, and cybersecurity response, freeing teams to focus on higher-level strategic work,” he said.

But the larger surprise may be at the economic and business model level. IDC projects AI and generative AI could add around US$120 billion to the GDP of the ASEAN-6 by 2027. Hardy sees the implications as broader and faster than many expect. “The suggests the impact will be much faster and more material than many leaders currently anticipate,” he said.

In Indonesia, more than 57% of job roles are expected to be augmented or disrupted by AI, a reminder that transformation will not be limited to IT. It will cut in how businesses are structured, how they manage risk, and how they create value.

Balancing autonomy with oversight

The Capgemini findings and Hardy’s insights converge on the same theme: agentic AI holds huge promise, but its meaning in practice depends on balancing autonomy with trust and human oversight.

The technology may help enterprises lower costs, improve reliability, and unlock new revenue streams. But without a focus on governance, reskilling, and infrastructure readiness, adoption risks stalling.

For Southeast Asia, the question is not whether agentic AI will take hold, but how quickly – and whether enterprises can balance autonomy with accountability as machines begin to take on more responsibility for business decisions.

(Photo by Igor Omilaev)

See also: Beyond acceleration: the rise of agentic AI

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events, click here for more information.

AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.



Source link

AI Research

Physicians Lose Cancer Detection Skills After Using Artificial Intelligence

Published

on


Artificial intelligence shows great promise in helping physicians improve both their diagnostic accuracy of important patient conditions. In the realm of gastroenterology, AI has been shown to help human physicians better detect small polyps (adenomas) during colonoscopy. Although adenomas are not yet cancerous, they are at risk for turning into cancer. Thus, early detection and removal of adenomas during routine colonoscopy can reduce patient risk of developing future colon cancers.

But as physicians become more accustomed to AI assistance, what happens when they no longer have access to AI support? A recent European study has shown that physicians’ skills in detecting adenomas can deteriorate significantly after they become reliant on AI.

The European researchers tracked the results of over 1400 colonoscopies performed in four different medical centers. They measured the adenoma detection rate (ADR) for physicians working normally without AI vs. those who used AI to help them detect adenomas during the procedure. In addition, they also tracked the ADR of the physicians who had used AI regularly for three months, then resumed performing colonoscopies without AI assistance.

The researchers found that the ADR before AI assistance was 28% and with AI assistance was 28.4%. (This was a slight increase, but not statistically significant.) However, when physicians accustomed to AI assistance ceased using AI, their ADR fell significantly to 22.4%. Assuming the patients in the various study groups were medically similar, that suggests that physicians accustomed to AI support might miss over a fifth of adenomas without computer assistance!

This is the first published example of so-called medical “deskilling” caused by routine use of AI. The study authors summarized their findings as follows: “We assume that continuous exposure to decision support systems such as AI might lead to the natural human tendency to over-rely on their recommendations, leading to clinicians becoming less motivated, less focused, and less responsible when making cognitive decisions without AI assistance.”

Consider the following non-medical analogy: Suppose self-driving car technology advanced to the point that cars could safely decide when to accelerate, brake, turn, change lanes, and avoid sudden unexpected obstacles. If you relied on self-driving technology for several months, then suddenly had to drive without AI assistance, would you lose some of your driving skills?

Although this particular study took place in the field of gastroenterology, I would not be surprised if we eventually learn of similar AI-related deskilling in other branches of medicine, such as radiology. At present, radiologists do not routinely use AI while reading mammograms to detect early breast cancers. But when AI becomes approved for routine use, I can imagine that human radiologists could succumb to a similar performance loss if they were suddenly required to work without AI support.

I anticipate more studies will be performed to investigate the issue of deskilling across multiple medical specialties. Physicians, policymakers, and the general public will want to ask the following questions:

1) As AI becomes more routinely adopted, how are we tracking patient outcomes (and physician error rates) before AI, after routine AI use, and whenever AI is discontinued?

2) How long does the deskilling effect last? What methods can help physicians minimize deskilling, and/or recover lost skills most quickly?

3) Can AI be implemented in medical practice in a way that augments physician capabilities without deskilling?

Deskilling is not always bad. My 6th grade schoolteacher kept telling us that we needed to learn long division because we wouldn’t always have a calculator with us. But because of the ubiquity of smartphones and spreadsheets, I haven’t done long division with pencil and paper in decades!

I do not see AI completely replacing human physicians, at least not for several years. Thus, it will be incumbent on the technology and medical communities to discover and develop best practices that optimize patient outcomes without endangering patients through deskilling. This will be one of the many interesting and important challenges facing physicians in the era of AI.



Source link

Continue Reading

AI Research

AI exposes 1,000+ fake science journals

Published

on


A team of computer scientists led by the University of Colorado Boulder has developed a new artificial intelligence platform that automatically seeks out “questionable” scientific journals.

The study, published Aug. 27 in the journal “Science Advances,” tackles an alarming trend in the world of research.

Daniel Acuña, lead author of the study and associate professor in the Department of Computer Science, gets a reminder of that several times a week in his email inbox: These spam messages come from people who purport to be editors at scientific journals, usually ones Acuña has never heard of, and offer to publish his papers — for a hefty fee.

Such publications are sometimes referred to as “predatory” journals. They target scientists, convincing them to pay hundreds or even thousands of dollars to publish their research without proper vetting.

“There has been a growing effort among scientists and organizations to vet these journals,” Acuña said. “But it’s like whack-a-mole. You catch one, and then another appears, usually from the same company. They just create a new website and come up with a new name.”

His group’s new AI tool automatically screens scientific journals, evaluating their websites and other online data for certain criteria: Do the journals have an editorial board featuring established researchers? Do their websites contain a lot of grammatical errors?

Acuña emphasizes that the tool isn’t perfect. Ultimately, he thinks human experts, not machines, should make the final call on whether a journal is reputable.

But in an era when prominent figures are questioning the legitimacy of science, stopping the spread of questionable publications has become more important than ever before, he said.

“In science, you don’t start from scratch. You build on top of the research of others,” Acuña said. “So if the foundation of that tower crumbles, then the entire thing collapses.”

The shake down

When scientists submit a new study to a reputable publication, that study usually undergoes a practice called peer review. Outside experts read the study and evaluate it for quality — or, at least, that’s the goal.

A growing number of companies have sought to circumvent that process to turn a profit. In 2009, Jeffrey Beall, a librarian at CU Denver, coined the phrase “predatory” journals to describe these publications.

Often, they target researchers outside of the United States and Europe, such as in China, India and Iran — countries where scientific institutions may be young, and the pressure and incentives for researchers to publish are high.

“They will say, ‘If you pay $500 or $1,000, we will review your paper,'” Acuña said. “In reality, they don’t provide any service. They just take the PDF and post it on their website.”

A few different groups have sought to curb the practice. Among them is a nonprofit organization called the Directory of Open Access Journals (DOAJ). Since 2003, volunteers at the DOAJ have flagged thousands of journals as suspicious based on six criteria. (Reputable publications, for example, tend to include a detailed description of their peer review policies on their websites.)

But keeping pace with the spread of those publications has been daunting for humans.

To speed up the process, Acuña and his colleagues turned to AI. The team trained its system using the DOAJ’s data, then asked the AI to sift through a list of nearly 15,200 open-access journals on the internet.

Among those journals, the AI initially flagged more than 1,400 as potentially problematic.

Acuña and his colleagues asked human experts to review a subset of the suspicious journals. The AI made mistakes, according to the humans, flagging an estimated 350 publications as questionable when they were likely legitimate. That still left more than 1,000 journals that the researchers identified as questionable.

“I think this should be used as a helper to prescreen large numbers of journals,” he said. “But human professionals should do the final analysis.”

A firewall for science

Acuña added that the researchers didn’t want their system to be a “black box” like some other AI platforms.

“With ChatGPT, for example, you often don’t understand why it’s suggesting something,” Acuña said. “We tried to make ours as interpretable as possible.”

The team discovered, for example, that questionable journals published an unusually high number of articles. They also included authors with a larger number of affiliations than more legitimate journals, and authors who cited their own research, rather than the research of other scientists, to an unusually high level.

The new AI system isn’t publicly accessible, but the researchers hope to make it available to universities and publishing companies soon. Acuña sees the tool as one way that researchers can protect their fields from bad data — what he calls a “firewall for science.”

“As a computer scientist, I often give the example of when a new smartphone comes out,” he said. “We know the phone’s software will have flaws, and we expect bug fixes to come in the future. We should probably do the same with science.”

Co-authors on the study included Han Zhuang at the Eastern Institute of Technology in China and Lizheng Liang at Syracuse University in the United States.



Source link

Continue Reading

AI Research

The Artificial Intelligence Is In Your Home, Office And The IRS Edition

Published

on




Source link

Continue Reading

Trending