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Citi upgrades business banking with AI

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Citi is integrating AI-driven automations into its digital business banking platform with the goal of greater efficiency.  CitiDirect Commercial Banking aims to bring all banking functions, including foreign exchange, loans and cash advances, to one place, Mark Sugden, head of CitiDirect Commercial Banking and digital transformation for Citi Commercial Bank, told Bank Automation News.   […]





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AI Company ServiceNow Takes Up to 200K SF With Stephen Ross in West Palm Beach – Commercial Observer

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AI company ServiceNow is taking up to 200,000 square feet at Stephen Ross’s 10 CityPlace development in Downtown West Palm Beach, Fla. 

The Santa Clara, Calif.-based company will become the anchor tenant of the 480,000-square-foot development, which remains under construction. ServiceNow, which recorded nearly $11 billion in revenue last year, runs a cloud-based platform that helps firms automate and manage digital workflows using artificial intelligence.

SEE ALSO: L.A. Office Market Shifts Create More Opportunities for a Certain Investor

The City of West Palm Beach and the State of Florida have approved $17 million in incentives for ServiceNow if it creates 856 jobs, WPTV reported

ServiceNow plans to open an innovation hub within the office, which is expected to open in 2028. Ross’s firm, Related Ross, is negotiating to receive about $700 million in construction financing to build the tower as well as another office building next door, 15 CityPlace

“West Palm Beach is the latest move in ServiceNow’s tradition of embracing bold economic developments across the country,” Bill McDermott, chairman and CEO of ServiceNow, said in a statement. “This will be a compelling magnet for talent, a strong engine for growth, and a dynamic hub for America’s AI leadership.” 

ServiceNow’s lease marks a win for Ross’s broader quest to turn West Palm Beach into a leading business hub. 360 Rosemary, the office building that Ross completed in 2021, has landed high-profile finance tenants such as Goldman Sachs, J.P. Morgan and Elliott Investment Management

Ross has also successfully lobbied Vanderbilt University to open a $520 million graduate campus, though construction has yet to commence.

Julia Echikson can be reached at jechikson@commercialobserver.com



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Encyclopaedia Britannica publisher suing AI company Perplexity over ‘content copying’

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CrowdStrike and Salesforce Partner to Secure the Future of AI-Powered Business

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Integration of Falcon Shield with Salesforce Security Center and Charlotte AI with Agentforce delivers enhanced protection, visibility, and faster response for mission-critical AI agents, applications, and workflows

AUSTIN, Texas, September 16, 2025–(BUSINESS WIRE)–Fal.Con 2025, Las Vegas CrowdStrike (NASDAQ: CRWD) and Salesforce, the world’s #1 AI CRM, today announced a new strategic partnership to enhance the security of AI agents and applications built on Agentforce and the Salesforce Platform. Through integrations between CrowdStrike Falcon® Shield and Salesforce Security Center, Salesforce admins and security professionals will gain enhanced visibility, compliance support, and protection for mission-critical workflows – simplifying operations and uniting business and security teams on a shared foundation of trust in the agentic era.

The partnership also enables customers to access CrowdStrike’s agentic security analyst, Charlotte AI, through Agentforce for Security and use it to work directly alongside teammates in Slack, flagging potential threats and recommending actions in a conversational manner as any other employee would.

As agents join the workforce, security teams must understand what they are doing, trace them back to their human creators, and prevent them from becoming over privileged or compromised. CrowdStrike and Salesforce are meeting this challenge by delivering the visibility and control needed to secure the future of AI-powered business.

“Adversaries are already targeting AI agents and applications with identity-based attacks. Together with Salesforce, we’re extending the power of the Falcon platform to protect mission-critical workflows and secure the next generation of AI-powered business,” said Daniel Bernard, chief business officer at CrowdStrike. “By integrating Falcon Shield into Salesforce Security Center and bringing Charlotte AI into Agentforce, business and security teams gain a unified view of risk and response – protecting today’s operations while enabling tomorrow’s AI-driven enterprise.”

“A key to unlocking the full potential of agentic AI lies in the ability to secure it,” said Brian Landsman, CEO of AppExchange and Global Partnerships at Salesforce. “Our partnership with CrowdStrike ensures that our customers can build their agentic enterprises on Salesforce while maintaining the highest standards of security and compliance.”

Through the integration of Falcon Shield, which provides visibility and automated response to threats targeting SaaS applications, with Salesforce Security Center, which provides one comprehensive view of permissions and controls across the company’s Salesforce environment, customers gain:





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