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Canada Pulls Out All The Stops To Reignite US Tourism With Bold Messaging And Authentic Warmth

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Friday, June 13, 2025

In recent months, travel patterns between Canada and the United States have shifted noticeably. Many Canadians are increasingly choosing to explore their own country rather than venturing south. Domestic tourism is experiencing a surge, with platforms like Airbnb reporting record usage, signaling a renewed interest in discovering Canada’s own landscapes, cities, and experiences.

At the same time, visitors from the United States are arriving in lower numbers. Tensions at the border and heightened sensitivities around security and surveillance have contributed to a decline in American tourism to Canada. A recent advisory regarding electronic devices sparked concern, leading to official responses and debate over the actual level of risk. While government officials have downplayed the broader implications, the advisory may have contributed to a perception of unwelcome sentiments, influencing travel decisions.

Data from both air and land border crossings show a noticeable downturn in the number of Americans entering Canada. The reduction has been significant enough to prompt concern among Canadian tourism officials and local businesses that typically rely on US travelers, especially during the summer peak season.

In response, Canadian tourism organizations have launched targeted campaigns to re-engage American tourists. Messaging now emphasizes Canada’s welcoming spirit, natural beauty, and the ease of travel for international visitors. Some regions have introduced incentives and partnerships to encourage cross-border visits and restore pre-pandemic tourism levels.

With summer approaching, the tourism industry is closely monitoring these trends. Stakeholders across the country are doubling down on efforts to ensure that Canada remains an attractive and accessible destination for all travelers—especially its neighbors to the south. From scenic national parks to vibrant urban centers, Canada is actively promoting its offerings in hopes of reversing the downward trend and rebuilding trust and enthusiasm among American visitors.

Canada Launches Heartfelt Campaigns to Reconnect with American Travelers and Reinforce Its Warm Welcome

The shift was not entirely unexpected. Many travelers from the United States have scaled back their plans to visit Canada, citing a growing sense of unease. Several incidents have contributed to this perception, including public displays of tension that sparked media attention earlier in the year. For instance, during hockey season, national sentiment flared when Canadian fans expressed displeasure during the U.S. anthem—an act that resonated far beyond sports.

This sentiment appears to have translated into travel behavior. By April, land border crossings from the U.S. to Canada had fallen by 10.7% compared to the same month the previous year, reflecting a clear cooling of cross-border tourism activity.

In response to the decline, Canadian tourism authorities are making a concerted effort to rebuild ties and restore confidence among American visitors. Tourism boards across the country have launched emotional and inviting marketing campaigns aimed at the U.S. audience. These initiatives are particularly active in regions close to the border, such as New England and New York State, where many travelers traditionally originate.

Through these campaigns, Canada is sending a clear message—American tourists are not only welcome, they’re deeply valued. With summer travel season underway, these efforts are designed to remind visitors of the warmth, hospitality, and unforgettable experiences that await just across the border.

Several popular destinations across Canada are stepping up their efforts to reconnect with American travelers through specially crafted outreach campaigns. Niagara Falls Tourism, for instance, introduced a dedicated online portal aimed specifically at welcoming visitors from the United States. Meanwhile, Ontario has experienced a noticeable dip in interest from American tourists, with summer bookings reported to be down by 32% compared to the previous year, according to national media sources.

Restoring this vital travel connection has become a central focus for tourism leaders not only in Ontario but throughout the country. Rebuilding confidence and encouraging cross-border visits are now top priorities as Canada looks to revitalize its tourism sector in time for the busy summer season.

Fewer Americans Are Crossing into Canada by Land and Air Compared to Last Year

Recent travel data reveals a noticeable decline in visits from the United States to Canada, both by road and by air. While much attention has been given to the reduced presence of Canadians traveling to the US, the reverse trend is now equally significant.

In May, Canada recorded approximately 1,044,700 land entries from American travelers—marking a decline of 8.4% compared to the same period in 2024. Air travel showed a similar, though smaller, dip with a 0.3% decrease in arrivals. These figures highlight a broader cooling in cross-border tourism and underscore growing concerns within the travel and hospitality sectors.

As major Canadian carriers such as Air Canada, WestJet, and Air Transat scale back their schedules to the United States—cutting routes by around 10%—a continued decline in air travel between the two countries appears likely for the remainder of the year.

In light of shifting demand, multiple airlines have adjusted by lowering the number of available seats on US-bound flights, signaling a broader retreat in cross-border aviation activity.

British Columbia Rolls Out New Social Media Initiative to Reignite Interest from American Travelers

British Columbia’s tourism sector is feeling the impact of fewer American visitors, with one notable wilderness lodge experiencing a 28% drop in bookings from the US market.

To counter the decline, the Commercial Bear Viewing Association has introduced a targeted promotional effort aimed at reengaging American travelers. As part of this initiative, the campaign has been prominently featured on their Instagram platform to boost visibility and encourage renewed interest in British Columbia’s wildlife experiences.

The response across social media has been largely favorable, with minimal criticism from audiences in both Canada and the United States. Whether these efforts will successfully ease cross-border tensions, however, is still uncertain.



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Kalka-Shimla toy train halted for third day due to rain; tourism and taxi sector hit | Latest News India

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The iconic Kalka-Shimla toy train services remained suspended for the third consecutive day on Wednesday due to multiple landslides and track blockages caused by incessant rainfall across Himachal Pradesh, severely impacting the tourism and taxi business in the hill capital.

The Kalka-Shimla toy train, built in 1903, a heritage train route is one of the region’s biggest tourist draws, offering panoramic views of the mountains, valleys, and colonial-era architecture. (File)

Continuous heavy rains for nearly a week have disrupted normal life in the state, blocking roads and damaging infrastructure. The Northern Railway has announced that all services on the UNESCO World Heritage narrow-gauge route will remain suspended until September 5 as engineers work to clear debris and repair damaged sections of the track, particularly near Datiyar in the Solan district, where a portion of the track has reportedly been washed away.

The suspension has hit local tourism-related businesses hard, especially during the monsoon season when many visitors prefer the toy train for its scenic yet relatively safe travel experience.

Luckey, President of the Taxi Union at Shimla Railway Station, told ANI that the halt in services has left many drivers struggling to make ends meet.

“The rain has caused a lot of trouble. Roads are blocked almost everywhere. Our business has been badly affected. The train was our only link, bringing in some tourists, but it has been closed for five days now. We are finding it hard to even cover our daily expenses,” Luckey said.

He added that while the Railway has officially notified suspension until September 5, the damage is extensive.

“They say landslides have occurred in multiple places and near Datiyar, the track itself is gone. Even here at the station, we have to leave our vehicles and walk to avoid damage, because trees are falling everywhere. Our livelihood was running only because of the train, but since it stopped, everything has come to a standstill,” he lamented.

Authorities have deployed teams to clear landslides and restore connectivity on the track, but with more rain forecast, the timeline for resumption of services remains uncertain.

The Kalka-Shimla toy train, built in 1903, a heritage train route is one of the region’s biggest tourist draws, offering panoramic views of the mountains, valleys, and colonial-era architecture. Its prolonged suspension during peak monsoon season is expected to cause further economic strain on those dependent on tourism in the city.



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India’s TBO to acquire Classic Vacations

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India based travel distribution platform TBO has agreed to acquire Classic Vacations from Phoenix-based investment firm, The Najafi Companies.

The transaction value is estimated at up to $125 million.

The acquisition brings together TBO’s technology platform and worldwide inventory with Classic Vacations network of luxury travel advisors and suppliers.

Classic Vacations delivered revenue of $111 million and an operating EBITDA of $11.2 million in the fiscal year ended December 31, 2024.

“We’re thrilled to bring Classic Vacations into the TBO family – the company’s longstanding delivery of outstanding services has earned the trust of its more than 10,000 travel advisors in the U.S,” said Gaurav Bhatnagar, TBO’s co-founder and joint managing director.

“Classic Vacations is led by a strong team of experts and will continue as an independent brand.”

“As we start working on integrating Classic Vacations with TBO, we will remain open to similar strategic alliances going forward,” added Ankush Nijhawan, co-founder and co-managing director.

Melissa Krueger, CEO of Classic Vacations, added:  “Together, we’re strengthening Classic Vacations’ position as the premier luxury partner in the market while extending our reach onto the global stage.”

Classic Vacations was bought by The Najafi Companies in 2021 from Expedia Group.

Classic Vacations has a large network of high-value travel advisors and deep ties with major American consortia.

It delivers premium service across hotels, air, experiences, car rentals, and travel protection, specializing in bespoke luxury itineraries.

 

Related News Stories:  Partner News – TravelMole    





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DGCA grants AISATS 1st ever safety clearance

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The Directorate General of Civil Aviation (DGCA) has awarded safety clearance to Air India SATS Airport Services Pvt Ltd (AISATS) for the very first time. This clearance highlights the regulator’s strong focus on aviation safety, particularly in critical areas such as ground handling.

Ground handling plays a vital role in ensuring safe and efficient airline operations. With rising passenger traffic, larger aircraft, quicker turnaround times, and multiple service providers, DGCA has mandated safety clearance for all operators across India.

By achieving this approval, India has become the second country in the Asia-Pacific region, after Malaysia, to implement a comprehensive safety framework aligned with guidance from the International Civil Aviation Organisation (ICAO).

According to DGCA, AISATS successfully underwent a rigorous evaluation process. This assessment covered its Safety Management System (SMS), risk control practices, reporting mechanisms, staff training programmes, and supporting infrastructure.

The regulator emphasized that this clearance strengthens India’s aviation ecosystem by embedding SMS as the foundation of aviation safety. It also enhances regulatory oversight in ground handling operations across the country.

The official clearance was formally handed over to AISATS at DGCA headquarters in New Delhi. The milestone marks a proactive step by the regulator in aligning Indian aviation standards with global best practices.



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