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Critical thinking in the age of artificial intelligence

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Artificial intelligence is rapidly transforming the business landscape, and we must properly prepare ourselves to use this technology effectively and thrive in the new future of work. There is no doubt that in recent years, we have seen the many ways in which artificial intelligence tools are being experimented with to improve efficiency and achieve better results in less time. However, we also know that it can be overwhelming to determine the best way to integrate artificial intelligence into our lives. Critical thinking is essential at this time since not everything that is obtained is reliable or truthful, so if we firmly believe in what a program tells us, we could be making bad decisions.

Between our fear of the unknown and the resistance to change, it is logical that we are invaded by confusion, especially if we are unaware of what progress is making accessible. On the other hand, who can feel completely up to date in terms of technology when movements are accelerated? And at the center of vertigo, we are in the eye of the hurricane of the reconfiguration that artificial intelligence is generating.

The challenge we face is to understand the techniques to know how to approach and incorporate artificial intelligence in our own projects, to promote the appropriate use of technological advances, and to promote critical thinking. We have to promote the ability to analyze information and form an opinion based on evidence and reasoning. Because while it is true that there are great advances, it is also true that not all that glitters is gold, and that when one consults artificial intelligence programs, they may be giving us false, implicit, or totally distorted data. It is still up to the human mind to discern and not swallow all the pills that are offered to us.

The challenge cannot be ignored. Harvard University predicts that more than eighty percent of companies will have used or implemented Artificial Intelligence in some form by 2027, that is, in two years, which means the very near future. This means that it is essential for businesses to help prepare workers to use these technologies effectively and to approach these technologies with critical thinking.

However, incorporating artificial intelligence can be intimidating. But losing the fear of these advances (when well used and well evaluated) can help execute our strategies successfully. Necessarily, they must be understood. The world’s leading business schools, such as Dartmouth University, designed and executed the sprint model.

Sprints are focused, collaborative sessions that take place over a compressed period of time for rapid learning and skill development. In 2022, to encourage experimentation, this format was adopted for a subset of training courses, each consisting of four and a half hours of instruction in one to five sessions and graded as pass/fail. The freedom fostered by this format was ideal for boosting the creativity and hands-on learning that were critical.

The philosophy in these courses was to help decision-making. The objective is that in each session, they face situations in which they can critically apply artificial intelligence processes:

  1. Reflective prompts increase the creative surface. We are referring to these techniques that create opportunities for human ingenuity, which remains an indispensable ingredient. Techniques that help to discover that, although the artificial intelligence tools they were using produced many ideas, the final inspiration came from a human who established a less obvious connection. If AI produces many alternatives, the human mind is the one that evaluates and chooses.

  2. The iterative integration of tools that enable engaging communications. In our day, it’s critical to find compelling ways to communicate ideas. Using a combination of AI tools to bring an idea to life with engaging prose, powerful visuals, and catchy videos and audio clips is what you are looking for. Creating a good result is not difficult, as it can be left to the Artificial Intelligence, but obtaining a great result requires the work of a human mind.

  3. People are a powerful way to test ideas. Not to mention, machines can be very intelligent but also very stupid. Organizations look for different perspectives to shape informed decision-making; they need to understand the views of different stakeholders to anticipate rejection or acceptance and ensure that their speech resonates with the customer.

The best way to get comfortable with an AI tool is to play around with it, and the best way to play with it is in the context of a real problem. Perspective is the best ally to play with these programs. For example:

  1. Criticizing a concept as if we were an investor in the company.

  2. Evaluate another concept as if we were the COO who has to bring this idea to market.

  3. Value this concept as if you were a 30-year-old customer who loved the existing brand.

  4. Criticize that concept as if you were Greta Thunberg or some environmentalist.

The power of play is to do it with a purpose. Artificial intelligence is still an emerging technology, and its impact remains unclear. That said, based on the little experience that humanity has with these technologies, it is necessary to understand the role it will play in our sector and, therefore, in business training and the benefits that are obtained when it is used effectively.

An experiential activity, such as a sprint, is ideal for collective experimentation. It combines focus and discipline with space for learning through purposeful play; explore, discover, and create together freely, which leads to more significant results.



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Salesforce cuts 4,000 jobs with AI — CEO calls AGI overhyped

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At the beginning of this year, Salesforce CEO Marc Benioff indicated that the company was seriously debating hiring software engineers in 2025. Consequently, the executive revealed that the tech firm was using AI to do up to 50% of its work, citing incredible productivity gains due to agentic AIs.

During a recent episode of The Logan Bartlett Show, Benioff revealed that AI is on course to replace humans at the workplace, specifically indicating that the technology is helping bolster the company’s sales by augmenting the customer support division, prompting it to cut support staff from 9,000 to 5,000 (via Business Insider).

It’s been eight of the most exciting months of my career. I was able to rebalance my head count on my support. I’ve reduced it from 9,000 heads to about 5,000 because I need less heads.

Salesforce CEO, Marc Benioff



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“A pastor should never use artificial intelligence to write a sermon”, Evangelical Focus

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The Graham family were very present at the Fourth European Congress of Evangelism in Berlin, where over a thousand evangelical leaders from more than 55 countries came together for four days of training, encouragement and challenges towards evangelistic mission in Europe.

Will Graham, son of Franklin Graham and grandson of Billy Graham, follows in family footsteps in answering the call to evangelistic preaching throug the Billy Graham Evangelistic Association (BGEA) .

In Berlin, he briefly spoke with Spanish news website Protestante Digital about his overall vision for Europe, and more specifically for Spain, where churches in Madrid are working with the BGEA to organise the Festival of Hope, due to take place in May next year.

“The need for bold, biblical proclamation evangelism is the same today—if not greater—than it was in my grandfather’s day”, he told a few weeks before the event.

During the convesation in Berlin, he addressed one of the issues that often came up in informal conversations among congress participants: the impact of technology, and AI in particular, on the development of the ministry.

 

Question. You have had several evangelistic experiences in Europe. Could you tell us about them?

Answer. I wouldn’t say there have been many. Most of my ministry has been in the UK, preaching in different churches. When it comes to evangelistic crusades or city-wide outreaches, I have only been part of a few: one in Thurrock, two in Scotland, and then Porto, which was an unforgettable experience. I have preached in other places too, but not in large-scale evangelistic events.

 

Q. Do you see a difference between the way Europeans respond compared to Africans or Asians?

A. Honestly, I see people from all walks of life. In Europe especially, you get a real mix of backgrounds. It really feels like the center of the world — close to Africa, near Asia, and even Americans are only a few hours away. So at the events, you meet a very diverse group of people. In Africa, we have also seen large crowds and God working powerfully. Wherever it is, it is always amazing to see who God brings.

Will Graham preached on the third day of the Fourth European Congress on Evangelism./ BGEA

 


Q. You mentioned  your grandfather Billy Graham at the press conference prior to the Congress. How has he influenced your preaching and style?

A. There are similarities, of course. I never tried to copy him, but being his grandson, growing up in the same part of the U.S., even sharing the same accent, people sometimes say I sound like him.

Still, I have my own way of preaching. I usually follow a biblical story and develop the message from there, whereas he often preached topically, although he loved stories too, like the Prodigal Son, one of his favorites and also one of mine.

But in the end, the goal is the same: to preach the gospel clearly and invite people to make a decision for Christ.

 

Q. Technology, artificial intelligence, social media… all of this is transforming the way we live. Do you think they are also changing the way mission is done today?

A. Technology has been a huge help in spreading the gospel, but it can also be a hindrance.

Take AI, for example: there are good things it can do, and also risks. A pastor should never use AI to write a sermon, that has to be between him and God. Preparing a sermon means wrestling with God’s Word, asking: “What do You want me to say to Your people?” AI cannot replace that.

That said, there are good uses for AI and other technologies in ministry. The key is to use them wisely, not letting them replace the message of the gospel.

At the end of the day, AI is made by people, and there are always human agendas behind it. So we have to be careful, but it can be useful in certain contexts.

“A pastor should never use artificial intelligence to write a sermon”

Praying time the Fourth European Congress on Evangelism./ BGEA

 

 

Q. Next year, the BGEA will hold the Festival of Hope in Madrid. What are your expectations for Spain?

A. I have never been to Spain, so I do not have direct experience yet. But Spanish people are always lively and welcoming. I am very excited about Madrid.

I hope to be there with my father, not to preach, but to see what God will do. And maybe in the future God will open doors in other Spanish cities, whether for him or for me.

Spain is special because it is one of the countries my grandfather Billy Graham never visited. He once had an invitation, but it fell through. This will actually be my father’s second time in Spain, which is historic. There is great expectation about what God will do.

Plus, I will get to practice my Spanish, though I feel sorry for the people who will have to figure out what I am really trying to say.

Published in: Evangelical Focuseurope
– “A pastor should never use artificial intelligence to write a sermon”



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A Software Engineer Explains Why He’s Not Afraid AI Will Take His Job

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Doug Steinberg, 46, is a software engineer who lives in Coral Springs, Florida. He isn’t worried that artificial intelligence will steal his job because he’s able to use it to be far more productive. The following has been edited for brevity and clarity.

In the last year or so, I’ve been using AI-assisted coding, and I’ve gotten really used to it. I don’t want to go back to the old way or be at a company that doesn’t think that you should be using it.

AI takes a lot of the load off of you. As an example, one thing that every developer has to do is make commit messages. You write some code, you do your work, and you save it, basically, to a checkpoint. You write a message about what you’re saving. It seems no one has ever really put a lot of effort into that. Now, you just say, “Hey, write me a good message,” and AI writes incredible, detailed comments.

In the past, you’d always see messages like “work in progress” or totally unusable stuff. Even if it was kind of useful, AI adds a lot more detail. Now, I never have to think about what I have to write for that. That’s only one tiny slice of the whole big picture with AI.

AI will make you better

Using AI, it almost feels like you have another person with you at all times that you can ask anything you need to or try to brainstorm with. Before, it was all on you. It’s crazy to me to think about going a day without using it, even though it’s only been a year or two since this came out.

I can write an entire app now in days, where before it would have taken me months. For example, my wife and I have a side business developing software for sales agencies in the lighting industry. We’re not using AI for it yet, but we plan to.

I started writing an app for our company back in 2023. It took me months. There’s a similar app, complexity-wise, that I made more recently for our daughter’s school to track volunteer hours, and, using AI, I made the thing in a few days. My wife says it’s like changing out your shovel for an excavator.

What really turned my thoughts about AI was when I discovered Claude Code. It seemed to do at least 5x better than anything I’d seen before. The first website I vibe-coded that actually worked out was for my wife’s company for a conference. In the past, they would just make a simple site to let people know about the event.

This time, I ended up making this whole conference platform where guests could register and get notified, manufacturers could register, and manufacturers could scan guests’ name tags to see who visited their booth.

Without AI, I would have never invested the amount of time it would take to build a thing like that. It would have easily been a couple of weeks. In this case, I got it up and running in just a few days, and looking really nice.

AI can do visual design way better than I can. That’s not something I’m good at, and it can make things look pretty decent. If I were good at design, it could probably make things look amazing. I’m good at software development, but AI will make you better at what you’re good at.

Amplifying productivity

Software engineers work for companies that build software, and their whole thing is they want to keep on putting out features as fast as they can and doing things for their customers. I just see AI amplifying it. I see there being more features — faster and better.

Ultimately, the customers are going to get more out of whatever tools they have. In some cases, maybe they’ll think they don’t need some software products anymore because they can just do it themselves. Honestly, I still think it’s going to be a net-positive. As a maker, I’m not afraid of people like me being negatively impacted.

When it comes to my career, I think the only reason I’m any good is because I had to go through all that pain to learn how things actually work. If I didn’t have to do that, I don’t know if I would have had the discipline to actually learn it. If you don’t really know how things work, you’re not going to get that far. It’s going to be a house of cards that will eventually fall over.

It’s possible that companies won’t need as many people, but I’m not that worried about it because I can make things and could make money on my own. I’ve always wanted to make my own apps, but I’ve never had enough time or been fast enough to do it.

Now, it’s almost like you have another you. You can give it a prompt, walk away, and come back later, and this whole feature is built. There’s just never been anything like it.

Do you have a story to share about your career? Contact this reporter at tparadis@businessinsider.com.





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