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Google Adds AI-Powered Local Business Calling to Search

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Google is expanding its artificial intelligence capabilities in Search by rolling out a new, free feature that lets it call local businesses on the user’s behalf to do things like check pricing and make reservations.

The agentic AI tool, which is being rolled out in 45 U.S. states, is designed to help users accomplish tasks faster by eliminating the need for them to make routine phone calls themselves.

“To help you get even more done, we’re now bringing a new, agentic capability directly into Search: AI-powered calling to local businesses,” Robby Stein, vice president of product, Google Search, wrote in a Wednesday (July 16) company blog post. “From pet grooming to dry cleaning needs, Search can now call businesses to get pricing and availability information on your behalf — without you needing to pick up the phone.”

The automated call feature is rolling out to users and businesses in the United States — except in Indiana, Louisiana, Minnesota, Montana and Nebraska, according to a support page.

Subscribers to Google AI Pro and AI Ultra will have higher limits, the blog post said.

Google has been on a tear to add AI capabilities to Search, as AI chatbots such as ChatGPT and Perplexity siphon off search traffic. Meanwhile, OpenAI is reportedly developing an AI-powered web browser to challenge Google Chrome, which produces 75% of Google’s ad revenue.

Earlier this month, Perplexity unveiled its new web browser, called Comet. It lets users ask questions, do tasks and carry out research — all in one user interface. The browser features an assistant that can conduct more robust research on behalf of users, such as comparing insurance plans.

See also: Google Could Face New Search Oversight From UK Watchdog

How Automated Calling Works

To use automated calling, users start by searching for local businesses such as “pet groomers near me,” the blog post said. Once Google displays the results, a horizontal bar appears above the list labeled, “Have AI check pricing.”

The user answers a few questions, such as what type of pet is involved, what services are needed and when, how the user wishes to get updates (text, email or both) and the user’s location. Google writes a summary of the request for the user to double-check, and then the user clicks “Submit.”

Google will then get information from different local businesses to canvas pricing and other data. It will send the options to the user.

The feature lets Google Search call local businesses to book appointments, check restaurant wait times, and confirm pricing and availability of services, the support page said. If a local business like a restaurant uses an online booking partner, Google can use that as well.

However, it is not clear whether Google Search will expand its capabilities to handle other types of questions, like asking about the dress code or restaurant ambience. A Google spokesperson told PYMNTS that users must currently choose from pre-selected options. For example, for pet grooming, service options include “bath” or “nail trimming.”

Google will avoid calling a business late at night or early in the morning, per the support page. Calls will be monitored and recorded for quality control. Moreover, local businesses that do not wish to receive automated calls from Google Search can opt out.

In his blog post, Stein also announced that Google is bringing its most powerful AI model, Gemini 2.5 Pro, to AI Mode in Google Search to subscribers of its AI Pro and AI Ultra plans. This model is equipped with advanced reasoning, math and coding skills.

Google is adding “Deep Search” to AI Mode as well. Available to subscribers, this capability uses deep research skills to perform hundreds of searches, knit together the information and generate a report with full citations in minutes, the blog post said.

Subscribers getting these new AI Mode features, which started this week, are those who opted into the AI Mode experiment in Google Labs.

For all PYMNTS AI coverage, subscribe to the daily AI Newsletter.

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California governor facing balancing act as AI bills head to his desk | MLex

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By Amy Miller ( September 13, 2025, 00:43 GMT | Comment) — California Gov. Gavin Newsom is facing a balancing act as more than a dozen bills aimed at regulating artificial intelligence tools in a wide range of settings head to his desk for approval. He could approve bills to push back on the Trump administration’s industry-friendly avoidance of AI regulation and make California a model for other states — or he could nix bills to please wealthy Silicon Valley companies and their lobbyists.California Gov. Gavin Newsom is facing a balancing act as more than a dozen bills aimed at regulating artificial intelligence tools in a wide range of settings head to his desk for approval….

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Prediction: This Artificial Intelligence (AI) Player Could Be the Next Palantir in the 2030s

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Becoming the next Palantir is a tough job.

Palantir (NASDAQ: PLTR) has already shown what it takes to be a successful enterprise artificial intelligence (AI) player: Become the core platform for customers to build their AI applications on, rapidly turn pilot projects into production-level deployments, cross-sell and upsell to existing clients, and focus on new client acquisition across industries and new verticals.

Image source: Getty Images

Innodata (INOD 2.53%) is much smaller, but it seems to be on a similar growth trajectory. The company is moving beyond traditional data services and is now becoming an AI partner focused on the data and evaluation layer in the enterprise AI stack — something that Palantir is not focusing on.

Financial performance

Palantir’s second-quarter fiscal 2025 (ending June 30) earnings performance underscores the success of this business model. Revenues grew 48% year over year to over $1 billion, with U.S. commercial and U.S. government revenues soaring year over year by 93% and 53%, respectively. The company’s Rule of 40 score increased 11 percentage points sequentially to 94. Management raised its fiscal 2025 revenue guidance and ended Q2 with total contract value (TCV) of $2.3 billion.

Innodata’s Q2 of fiscal 2025 (ending June 30) performance was also stellar. Revenues grew 79% year over year to $58.4 million, while adjusted EBITDA increased 375% to $13.2 million. Management raised full-year organic growth guidance to 45% or more, driven by a robust project pipeline, with several projects from large customers.

Data vendor to AI partner

Palantir differs from other AI giants by focusing not on large language models, but on its ability to leverage AI capabilities to resolve real-world problems. The company’s focus on ontology — a framework relating the company’s real assets to digital assets — helps its software properly understand context to deliver effective results.

Innodata also seems to be implementing a similar strategy. Instead of focusing on traditional data and workflows, it is providing “smart data,” or high-quality complex training data, to improve accuracy, safety, coherence, and reasoning in AI models of enterprise clients. It is also working closely with big technology customers to test models, find performance gaps, and deliver the data and evaluation needed to raise model performance. That shift will help Innodata’s offerings become entrenched in their clients’ ecosystems, thereby strengthening pricing power and creating a sticky customer base.

Vendor neutrality

Palantir has not built any proprietary foundational model. Plus, its Foundry and artificial intelligence platform (AIP) can run on any cloud and can be integrated with multiple large language models. By giving its clients the flexibility to choose their preferred cloud infrastructure and AI models, the company prevents vendor lock-in. This vendor neutrality has helped build trust among both government and commercial clients.

Innodata’s vendor-neutral stance is also becoming a competitive advantage. In its Q2 earnings call, an analyst noted that several big technology companies have said they would no longer work with Innodata’s largest competitor, Scale AI, after Meta Platforms’ large investment in the company. This is creating new opportunities for Innodata. Because it isn’t tied to any single platform, there is no conflict of interest involved in working with Innodata. This gives enterprises and hyperscalers confidence that their proprietary data and model development efforts will not be compromised.

Scaling efforts

Palantir’s business is seeing rapid traction, driven primarily by high-value clients. The company closed 157 deals worth $1 million or more, of which 42 deals were worth $10 million or more.

Innodata is scaling up revenues while also focusing on profitability. Management highlighted that it has won several new projects from its largest customer. The company has also expanded revenues from another big technology client, from $200,000 over the past year to an expected $10 million in the second half of 2025. Innodata’s adjusted EBITDA margins were 23% in the second quarter, up from 9% the same quarter of the prior year.

Agentic AI

Palantir has been focusing on the agentic AI opportunity by investing in AI Function-Driven Engineering (FDE) capability within its AIP platform. AI FDE is expected to solve bigger and more complex problems for clients by autonomously executing a wide array of tasks, including building and changing ontology, building data flows, writing functions, fixing errors, and building applications. It also works in collaboration with humans and can help clients get results faster. Palantir is thus progressing toward developing AI systems that can plan, act, and improve inside enterprise setups.

Innodata is also advancing its agentic AI capabilities by helping enterprises build and manage AI that can act autonomously. The company aims to provide simulation training data to show how humans solve complex problems, and advanced trust and safety monitoring to guide these systems. Agentic AI is also expected to help the robotics field progress rapidly, and AI systems will run on edge devices used in daily life. Hence, Innodata plans to invest more in building data and evaluation services for these agentic AI and robotics projects, which it expects could become a market even larger than today’s post-training data work.

Valuation

Despite its many strengths, Innodata is still very much in the early stages of its AI journey. Shares have gained by over 315% in the last year. Yet, with a market cap of about $1.9 billion and trading at nearly 8.2 times sales, Innodata is priced like a data services company making inroads in the AI market, and not like an AI platform company with a significant competitive moat. On the other hand, Palantir stock is expensive and trades closer to 114 times sales. This shows how Wall Street rewards a category leader like Palantir, whose offerings act as an operating layer for enterprise AI companies.

Innodata also needs to dominate the AI performance market to reach such sky-high valuations. The company will need to expand its customer base, cross-sell and upsell to existing clients, and make it difficult to switch to the competition.

While this involves significant execution risk, there is definitely a chance — albeit a small one — that Innodata can become the next Palantir in the 2030s.



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This Artificial Intelligence (AI) Player Could Be the Next Palantir in the 2030s

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  • Innodata is transitioning from a traditional data services business to providing smart data.

  • The company is also expanding into high-margin evaluation and agentic AI services.

  • If Innodata can scale like Palantir, it could be an unexpected multibagger by the 2030s.

  • 10 stocks we like better than Innodata ›

Palantir (NASDAQ: PLTR) has already shown what it takes to be a successful enterprise artificial intelligence (AI) player: Become the core platform for customers to build their AI applications on, rapidly turn pilot projects into production-level deployments, cross-sell and upsell to existing clients, and focus on new client acquisition across industries and new verticals.

Image source: Getty Images

Innodata (NASDAQ: INOD) is much smaller, but it seems to be on a similar growth trajectory. The company is moving beyond traditional data services and is now becoming an AI partner focused on the data and evaluation layer in the enterprise AI stack — something that Palantir is not focusing on.

Palantir’s second-quarter fiscal 2025 (ending June 30) earnings performance underscores the success of this business model. Revenues grew 48% year over year to over $1 billion, with U.S. commercial and U.S. government revenues soaring year over year by 93% and 53%, respectively. The company’s Rule of 40 score increased 11 percentage points sequentially to 94. Management raised its fiscal 2025 revenue guidance and ended Q2 with total contract value (TCV) of $2.3 billion.

Innodata’s Q2 of fiscal 2025 (ending June 30) performance was also stellar. Revenues grew 79% year over year to $58.4 million, while adjusted EBITDA increased 375% to $13.2 million. Management raised full-year organic growth guidance to 45% or more, driven by a robust project pipeline, with several projects from large customers.

Palantir differs from other AI giants by focusing not on large language models, but on its ability to leverage AI capabilities to resolve real-world problems. The company’s focus on ontology — a framework relating the company’s real assets to digital assets — helps its software properly understand context to deliver effective results.

Innodata also seems to be implementing a similar strategy. Instead of focusing on traditional data and workflows, it is providing “smart data,” or high-quality complex training data, to improve accuracy, safety, coherence, and reasoning in AI models of enterprise clients. It is also working closely with big technology customers to test models, find performance gaps, and deliver the data and evaluation needed to raise model performance. That shift will help Innodata’s offerings become entrenched in their clients’ ecosystems, thereby strengthening pricing power and creating a sticky customer base.

Palantir has not built any proprietary foundational model. Plus, its Foundry and artificial intelligence platform (AIP) can run on any cloud and can be integrated with multiple large language models. By giving its clients the flexibility to choose their preferred cloud infrastructure and AI models, the company prevents vendor lock-in. This vendor neutrality has helped build trust among both government and commercial clients.

Innodata’s vendor-neutral stance is also becoming a competitive advantage. In its Q2 earnings call, an analyst noted that several big technology companies have said they would no longer work with Innodata’s largest competitor, Scale AI, after Meta Platforms’ large investment in the company. This is creating new opportunities for Innodata. Because it isn’t tied to any single platform, there is no conflict of interest involved in working with Innodata. This gives enterprises and hyperscalers confidence that their proprietary data and model development efforts will not be compromised.

Palantir’s business is seeing rapid traction, driven primarily by high-value clients. The company closed 157 deals worth $1 million or more, of which 42 deals were worth $10 million or more.

Innodata is scaling up revenues while also focusing on profitability. Management highlighted that it has won several new projects from its largest customer. The company has also expanded revenues from another big technology client, from $200,000 over the past year to an expected $10 million in the second half of 2025. Innodata’s adjusted EBITDA margins were 23% in the second quarter, up from 9% the same quarter of the prior year.

Palantir has been focusing on the agentic AI opportunity by investing in AI Function-Driven Engineering (FDE) capability within its AIP platform. AI FDE is expected to solve bigger and more complex problems for clients by autonomously executing a wide array of tasks, including building and changing ontology, building data flows, writing functions, fixing errors, and building applications. It also works in collaboration with humans and can help clients get results faster. Palantir is thus progressing toward developing AI systems that can plan, act, and improve inside enterprise setups.

Innodata is also advancing its agentic AI capabilities by helping enterprises build and manage AI that can act autonomously. The company aims to provide simulation training data to show how humans solve complex problems, and advanced trust and safety monitoring to guide these systems. Agentic AI is also expected to help the robotics field progress rapidly, and AI systems will run on edge devices used in daily life. Hence, Innodata plans to invest more in building data and evaluation services for these agentic AI and robotics projects, which it expects could become a market even larger than today’s post-training data work.

Despite its many strengths, Innodata is still very much in the early stages of its AI journey. Shares have gained by over 315% in the last year. Yet, with a market cap of about $1.9 billion and trading at nearly 8.2 times sales, Innodata is priced like a data services company making inroads in the AI market, and not like an AI platform company with a significant competitive moat. On the other hand, Palantir stock is expensive and trades closer to 114 times sales. This shows how Wall Street rewards a category leader like Palantir, whose offerings act as an operating layer for enterprise AI companies.

Innodata also needs to dominate the AI performance market to reach such sky-high valuations. The company will need to expand its customer base, cross-sell and upsell to existing clients, and make it difficult to switch to the competition.

While this involves significant execution risk, there is definitely a chance — albeit a small one — that Innodata can become the next Palantir in the 2030s.

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Manali Pradhan has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Meta Platforms and Palantir Technologies. The Motley Fool has a disclosure policy.

Prediction: This Artificial Intelligence (AI) Player Could Be the Next Palantir in the 2030s was originally published by The Motley Fool



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