Connect with us

Tools & Platforms

Microsoft says AI saved it $500 million – despite it also confirming massive job cuts

Published

on



  • AI is enhancing productivity at Microsoft – and could be threatening jobs after all
  • The company says it saved $500 million by using AI in call centers
  • Microsoft has laid off thousands of workers in 2025 alone

Microsoft has declared that artificial intelligence is now saving the company money across sales, customer services and software engineering.

Reports have claimed that in a recent company meeting, Microsoft’s Chief Commercial Officer Judson Althoff revealed the company has saved over $500 million in its call centers alone, thanks to the implementation of artificial intelligence, while simultaneously improving employee and customer satisfaction.



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Tools & Platforms

Virginia 911 call center implements AI technology to allow dispatchers to focus on emergency calls – KTVB

Published

on



Virginia 911 call center implements AI technology to allow dispatchers to focus on emergency calls  KTVB



Source link

Continue Reading

Tools & Platforms

In test-obsessed Korea, AI boom arrives in exams, ahead of the technology itself

Published

on