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For most states, AI adoption is still in early stages, Code for America report shows

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A report published Tuesday by the civic tech nonprofit Code for America reveals that while many states are interested in using artificial intelligence to improve digital services, most are still in the early stages.

The Government AI Landscape Assessment report found only three states — New Jersey, Pennsylvania and Utah — have made major strides in building their AI capabilities, by hiring tech experts, training workers and upgrading outdated systems.

Of the remaining 47 states, the report determined, most are in the “developing” stage, still experimenting with AI projects, and often running small pilot programs or relying on outside partnerships with universities or technology companies for help.

“Across 50 states, I think people are realizing that AI is something that needs to be considered in service delivery,” Jenn Thom, lead data scientist at Code for America, told StateScoop in an interview. “And while there are some states who have made progress more quickly, I think those states can serve as a model for states who are just dipping their toes in or starting to explore.”

Last year, New Jersey appointed the state’s first chief AI strategist. Utah established the Office of AI Policy, one of the only state agencies in the nation solely dedicated to AI governance. The Utah office also partnered with the Aspen Institute’s Policy Academy on a yearlong report designed to help state governments craft responsible AI policy.

Thom said that in addition to hiring personnel who are focused on AI, these states also have strong data infrastructures and shared IT systems, which also helped to accelerate their AI adoption.

“Pennsylvania has a centralized IT organization, so I think that has really helped them move a little more quickly in adopting some of and adopting and getting some of these AI pieces of infrastructure up and running,” Thom explained. “Utah also has already a really good cloud environment, and so I think that was something that actually helped them be able to adopt AI more quickly at scale as well.”

The report stresses that while AI has the potential to make government work faster and more fairly — for example, by helping people apply for benefits more easily or processing paperwork more efficiently — it also warned that states need strong guardrails to ensure AI tools are used responsibly and don’t harm vulnerable communities.

Pennsylvania Gov. Josh Shapiro in January announced a new pilot program in collaboration with OpenAI that will provide licenses for some state employees to begin using the enterprise version of ChatGPT. Employees are using the technology to, among other things, ensure agencies are properly aligning their hiring needs with the state’s job classifications.

“That’s an example of something that allows the people on the ground doing the work to be able to adapt the technology to the problems that they’re encountering every day,” Thom said of the pilot program.

The report recommends that states exploring AI start small, learn from early experiments and focus on using AI in ways that serve people — not just adopting technology for technology’s sake.

“AI as a technology has a lot of potential to transform how services are being delivered within state governments, but it needs to be deployed in a human-centered way,” Thom said.


Written by Sophia Fox-Sowell

Sophia Fox-Sowell reports on artificial intelligence, cybersecurity and government regulation for StateScoop. She was previously a multimedia producer for CNET, where her coverage focused on private sector innovation in food production, climate change and space through podcasts and video content. She earned her bachelor’s in anthropology at Wagner College and master’s in media innovation from Northeastern University.



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Northumbria to roll out new AI platform for staff and students

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Northumbria University is to provide its students and staff with access to Claude for Education – a leading AI platform specifically tailored for higher education.

Northumbria will become only the second university in the UK, alongside the London School of Economics and other leading international institutions, to offer Claude for Education as a tool to its university community.

With artificial intelligence rapidly transforming many aspects of our lives, Northumbria’s students and staff will now be provided with free access to many of the tools and skills they will need to succeed in the new global AI-environment.

Claude for Education is a next-generation AI assistant built by Anthropic and trained to be safe, accurate and secure. It provides universities with ethical and transparent access to AI that ensures data security and copyright compliance and acts as a 24/7 study partner for students, designed to guide learning and develop critical thinking rather than providing direct answers.

Known as a UK leader in responsible AI-based research and education, Northumbria University recently launched its Centre for Responsible AI and is leading a multi-million pound UKRI AI Centre for Doctoral Training in Citizen-Centred Artificial Intelligence to train the next generation of leaders in AI development.

Professor Graham Wynn explained: “Today’s students are digitally native and recent data show many use AI routinely. They expect their universities to provide a modern, technology-enhanced education, providing access to AI tools along with clear guidance on the responsible use of AI.

“We know that the availability of secure and ethical AI tools is a significant consideration for our applicants and our investment in Claude for Education will position Northumbria as a forward-thinking leader in ethical AI innovation.

“Empowering students and staff, providing cutting-edge learning opportunities, driving social mobility and powering an inclusive economy are at the heart of everything we do. We know how important it is to eliminate digital poverty and provide equitable access to the most powerful AI tools, so our students and graduates are AI literate with the skills they need for the workplaces of the future.

“The introduction of Claude for Education will provide our students and staff with free universal access to cutting-edge AI technology, regardless of their financial circumstances.”

The University is now working with Anthropic to establish the technical infrastructure and training to roll out Claude for Education in autumn 2025.



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Avalara rolls out AI tax research bot

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Tax solutions provider Avalara announced the release of its newest AI offering, Avi for Tax Research, a generative AI-based solution that will now be embedded in Avalara Tax Research. The model is trained on Avalara’s own data, gathered over two decades, which the bot will use for contextually aware, data-driven answers to complex tax questions. 

“The tax compliance industry is at the dawn of unprecedented innovation driven by rapid advancements in AI,” says Danny Fields, executive vice president and chief technology officer of Avalara. “Avalara’s technology mission is to equip customers with reliable, intuitive tools that simplify their work and accelerate business outcomes.”

Avi for Tax, specifically, offers the ability to instantly check the tax status of products and services using plain language queries to receive trusted, clearly articulated responses grounded in Avalara’s tax database. Users can also access real-time official guidance that supports defensible tax positions and enables proactive adaptation to evolving tax regulations, as well as  quickly obtain precise sales tax rates tailored to specific street addresses to facilitate compliance accuracy down to local jurisdictional levels. The solution comes with an intuitive conversational interface that allows even those without tax backgrounds to use the tool. 

For existing users of Avi Tax Research, the AI solution is available now with no additional setup required. New customers can sign up for a free trial today. 

The announcement comes shortly after Avalara announced new application programming interfaces for its 1099 and W-9 solutions, allowing companies to embed their compliance workflows into their existing ERP, accounting, e-commerce or marketplace platforms. An API is a type of software bridge that allows two computer systems to directly communicate with each other using a predefined set of definitions and protocols. Any software integration depends on API access to function. Avalara’s API access enables users to directly collect W-9 forms from vendors; validate tax IDs against IRS databases; confirm mailing addresses with the U.S. Postal Service; electronically file 1099 forms with the IRS and states; and deliver recipient copies from one central location. Avalara’s new APIs allow for e-filing of 1099s with the IRS without even creating a FIRE account.



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Nvidia becomes first company to reach $4tn in market value | Technology

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Chipmaker Nvidia became the first public company in history to scale a $4tn market value on Wednesday as its stock price continues a years-long stratospheric rise.

Shares of the top chip designer rose roughly 2.4% to $164, benefiting from the ongoing surge in demand for artificial intelligence technologies. Nvidia’s chips and associated software are considered world leaders for building artificial intelligence products.

Nvidia achieved a $1tn market value for the first time back in June 2023 and the surge continued unabated with its market value – the total value of its shares – more than tripling in about a year, faster than Apple and Microsoft, the only other US firms with a market value of more than $3tn. Apple was the first company to reach a valuation of $3tn, back in 2022.

Microsoft is the second-biggest US company, with a market value of about $3.75tn. Nvidia’s value is equivalent to 7.3% of the entire S&P 500, Wall Street’s benchmark share index. Apple and Microsoft, account for about 7% and 6%, respectively.

Nvidia has rebounded about 74% from its April lows, when global markets were jolted by Donald Trump’s tariff volley. US export controls forbid Nvidia from selling its most advanced chips to China, a restriction the company has pushed back on.

However, optimism around trade partners reaching deals with the US have lifted stocks of late, with the S&P 500 hitting an all-time high.

Daniel Ives, tech analyst at Wedbush, predicted that more big tech giants will come to join Nvidia in the $4tn market club. “The poster children for the AI revolution are led by Nvidia and Microsoft as both are foundational pieces of building on the biggest tech trend we have seen in our 25 years covering tech stocks on the Street,” he said.

Microsoft will hit $4tn “this summer”, Ives said, “and then over the next 18 months the focus will be on the $5tn … as this tech bull market is still early being led by the AI revolution.”

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Reuters contributed reporting



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