Connect with us

AI Research

Amadeus announces Demand360®and MeetingBroker® to be enhanced with artificial intelligence

Published

on


Amadeus has partnered with Microsoft and is leveraging OpenAI’s models on Azure to develop a suite of AI integrations that enhance its Hospitality portfolio. The two latest AI tools will provide hoteliers of any background easy access to industry-leading insights and dramatically improve the efficiency of group bookings.

Amadeus Advisor chat is coming to Demand360: Making sophisticated insights instantly available

To help hoteliers stay agile and respond quickly to the fast-changing travel industry, Amadeus is integrating Advisor Chat, its Gen AI chatbot, into its industry-leading Demand360 data product. Powered by Azure OpenAI, Advisor chat offers immediate and intuitive access to crucial insights for teams across various functions, including sales, operations, marketing, and distribution.

Demand360 currently captures the most comprehensive view of the hospitality market to inform hotel strategies. Based on insights from 44,000 hotels and 35 million short-term rental properties, Demand360 provides a 12-month, forward-looking view of a hotel’s occupancy and its market ranking as well as two years of retrospective data.

Amadeus Advisor chat was rolled out to Amadeus Agency360® in 2024. In the year since, customers have enjoyed instantaneous insights. In some cases, Amadeus Advisor has saved analysts approximately a day each week as the bulk of requests can now be handled directly by the wider team.
Amadeus plans to make Advisor available within Microsoft Teams, making it easier than ever to understand performance and make informed decisions.

Transforming group sales with AI: Email to RFP

Amadeus is introducing new AI functionality, Email to RFP, within MeetingBroker to help hotels streamline the handling of inbound group booking requests, a valuable, growing segment of the market.

With Email to RFP, customers will be able to email inbound RFPs directly to MeetingBroker, where AI is then used to evaluate it and create an instant RFP response. To provide accurate, up-to-date information that is specific to each location, Email to RFP will be trained to retrieve additional, relevant information from reliable sources. Email to RFP is powered by Azure OpenAI.

Omni Atlanta Hotel, the first pilot customer, has seen significant returns with faster responses and near autonomous RFP handling.

This builds on the current functionalities of Amadeus MeetingBroker, a centralized hub for managing all group inquiries, no matter how or where they originate. By consolidating leads into a single workflow, MeetingBroker helps hotel sales teams respond faster, reduce missed opportunities, and convert more business.

Amadeus plans to introduce individual AI agents for each of its products, helping travel companies to gain more value by answering queries more easily and more quickly. Amadeus is also working to develop AI agents that will draw on multiple sources when responding to queries, unlocking new levels of insight from across Amadeus’ portfolio.

“As an industry, we’re at an important juncture where the next year of AI development and implementation will shape decades of travel and hospitality. It’s becoming increasingly clear that AI is here to make sense of complexity and support productivity in order to enhance efficiency, return on investment and ultimately increase conversions,” says Francisco Pérez-Lozao Rüter, President of Hospitality, Amadeus.



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

AI Research

Atari Video Chess checkmates Copilot after knocking over ChatGPT’s king

Published

on



  • Microsoft Copilot has lost a game of chess to an Atari 2600.
  • The loss follows ChatGPT’s similar loss in Atari’s Video Chess.
  • The AIs repeatedly lost track of the board state, demonstrating a key weakness in LLMs.

AI chatbot developers often boast about the logic and reasoning abilities of their models, but that doesn’t mean the LLMs behind the chatbots are any good at chess. An experiment pitting Microsoft Copilot against the “AI” powering the 1979 Atari 2600 game Video Chess just ended in an embarrassing failure for Microsoft’s pride and joy. Copilot joins ChatGPT on the list of opponents bested by the four-kilobyte Atari game.

Despite both AI models claiming to have the game all but wrapped up before it began because they could think multiple moves ahead, the results were nowhere near the boasts, as documented by Citrix engineer Robert Caruso, who put together both experiments.



Source link

Continue Reading

AI Research

I used to work at the Apple Store – and the rumored AI-powered Support app sounds genius

Published

on



  • Apple is rumored to be working on an AI-powered update for the Apple Support app
  • Code hints at a ‘Support Assistant’ that will help users troubleshoot Apple products
  • I used to work at the Genius Bar and think this idea could be excellent if done correctly

Apple could be about to add an AI assistant to the Apple Support app, and that would be excellent news for iPhone, iPad, and Mac users around the world.

First spotted by MacRumors contributor Aaron Perris, new code hints at an AI-powered ‘Support Assistant’ coming to the Apple Support app.



Source link

Continue Reading

AI Research

How has AI affected your technology job — or job hunt?

Published

on


Not too many years ago, a degree in computer science was considered a guarantee of high-paying stable employment. But in recent months, demand for computer science graduates has slumped.

A recent report from the Federal Reserve Bank of New York found an unemployment rate of 6 percent for CS grads. That’s higher than the unemployment rate for art history majors.

Much of the blame has fallen upon the rise of artificial intelligence systems like ChatGPT, which are capable of writing original computer programs on request, with no need for formally trained coders. And even for those computer scientists who have found steady work, the nature of their work is changing, as they use AI tools to increase their productivity.

The Globe is looking to speak to technology workers and job seekers in Greater Boston who are being affected by this new normal in the world of software development. Fill out the survey below and a reporter may be in touch.


Hiawatha Bray can be reached at hiawatha.bray@globe.com. Follow him @GlobeTechLab.





Source link

Continue Reading

Trending