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AI could determine whether you get hired or fired as more managers rely on the technology at work
Here’s a scary thought: Your job security could be in the hands of AI.
That’s according to a new study from career site Resumebuilder.com, finding that more managers are relying on tools like ChatGPT to make hiring and firing decisions.
Managers across the U.S. are increasingly outsourcing personnel-related matters to a range of AI tools, despite their not being well-versed in how to use the technology, according to the survey of more than 1,300 people in manager-level positions across different organizations.
The survey found that while one-third of people in charge of employees’ career trajectories have no formal training in using AI tools, 65% use it to make work-related decisions. Even more managers appear to be leaning heavily on AI when deciding who to hire, fire or promote, according to the survey. Ninety-four percent of managers said they turn to AI tools when tasked with determining who should be promoted or earn a raise, or even be laid off.
The growing reliance among managers on AI tools for personnel-related decisions is at odds with the notion that these tasks often fall under the purview of human resources departments. But companies are quickly integrating AI into day-to-day operations, and urging workers to use it.
“The guidance managers are getting from their CEOs over and over again, is that this technology is coming, and you better starting using it,” Axios Business reporter Erica Pandey told CBS News. “And a lot of what managers are doing are these critical decisions of hiring and firing, and raises and promotions. So it makes sense that they’re starting to wade into the use there.”
To be sure, there are risks associated with using generative AI to determine who climbs the corporate ladder and who loses their job, especially if those using the technology don’t understand it well.
“AI is only as good as the data you feed it,” Pandey said. “A lot of folks don’t know how much data you need to give it. And beyond that … this is a very sensitive decision; it involves someone’s life and livelihood. These are decisions that still need human input — at least a human checking the work.”
In other words, problems can arise when AI is increasingly determining staffing decisions with little input from human managers.
“The fact that AI could be in some cases making these decisions start to finish — you think about a manager just asking ChatGPT, ‘Hey, who should I lay off? How many people should I lay off?’ That, I think is really scary,” Pandey said.
Companies could also find themselves exposed to discrimination lawsuits.
“Report after report has told us that AI is biased. It’s as biased as the person using it. So you could see a lot of hairy legal territory for companies,” Pandey said.
AI could also struggle to make sound personnel decisions when a worker’s success is measured qualitatively, versus quantitatively.
“If there aren’t hard numbers there, it’s very subjective,” Pandey said. “It very much needs human deliberation. Probably the deliberation of much more than one human, also.”
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In this article, we document a brief history of entertainment used to improve the attitudes of other groups (along with some misfires, including when trying to portray White, working-class men). We then highlight those in the Arts and a few organizations including our own, More Like US, working to use entertainment to reduce perceived U.S. political divides. Despite promising initial work, many more groups and individuals are needed to contribute across many entertainment platforms.
Numerous successful U.S. entertainment efforts to improve attitudes toward groups with little historical power
Since the development of American mass media culture in the mid-20th century, allowing most Americans access to the same media, numerous examples of entertainment media have tried to improve attitudes towards those who have traditionally held little power. In this case, we mean any group other than straight, white men. This said, some entertainment media reinforced stereotypes, but at least there are many fairly successful examples that challenged stereotypes and likely changed attitudes among many in the American public.
This is perhaps most evident in the work of screenwriter Norman Lear, who was instrumental in improving misperceptions of these traditionally less-powerful groups, specifically women and Black Americans. Maude was centered around a woman, unique for sitcoms in the 1970s, and portrayed Maude as opinionated, strongly advocating for women’s liberation and civil rights, dispelling notions that women could not be politically involved or opinionated. Additionally, The Jeffersons, another Norman Lear sitcom from a similar era (1975-1985), was revolutionary in portraying a Black family as wealthy business owners, helping dispel common negative stereotypes of Black Americans.
Another example goes farther back in time to WWII. Beginning with a 1942 song, the Rosie the Riveter propaganda campaign, mainly remembered for its posters, worked to dispel notions that women could only be homemakers. Through its portrayal of Rosie, this campaign encouraged women to take part in the war effort in less traditionally feminine roles such as factory work.
In the late 1960s, Guess Who’s Coming to Dinner portrayed an interracial couple in a positive light, at a time when only around 20% of Americans approved of interracial relationships and there was significant stigma around the presence of Black Americans in “White” society.
Will & Grace, a sitcom that began airing shortly before the turn of the 21st century, was deeply impactful on a different front. The show’s portrayal of Will as a gay man who seemed relatable and non-threatening helped to improve negative perceptions of gay men in contemporary America. Straight viewers without contact with gay people in real life saw straight characters positively interact with gay characters. As a result, 60% of viewers reported that “watching the show led to positive perceptions of gay people,” and 71% of viewers rejected the statement that “heterosexual relationships are the only ‘normal’ relationships,” compared with 45% of non-viewers, according to research cited by Bridge Entertainment Labs.
More recently, Marvel’s Black Panther franchise is notable for its unique portrayal of a Black society that was incredibly wealthy, powerful, and technologically advanced. The TV show Modern Family (2009-2020), meanwhile, positively portrayed non-traditional families and members of the LGBTQ+ community, winning over 20 Emmys for its work.
Despite all these generally positive portrayals of groups who have historically held less power, it would be a stretch to say that these groups have always been portrayed well or sufficiently. A reality show like Cops or scripted shows like The Wire often showed ethnically minority men as criminals, and movements like #OscarsSoWhite showed that non-White representation on film proceeded fairly slowly.
But thankfully, there are many portrayals in entertainment of historically less powerful communities that challenge dangerous misperceptions and help create more positive views of them.
Entertainment portrayals of white, working-class men have been pretty bad, though not uniformly terrible
In addition to looking at portrayals of groups historically without much power, we analyze portrayals of those historically with power, namely straight, white men. Because this is such a broad category, and we care about politics, we focus our attention on working-class white men. This group is defined as those without a college degree, often portrayed as working blue-collar jobs. According to 2024 NBC exit polls in 10 key states, white men without a college degree voted for Trump over Harris 69% to 29%, representing almost a fifth of the electorate in those states.
Many of these portrayals also inaccurately represent members of this traditionally more powerful group (though many in this group have experienced and/or felt loss of economic power and social status in recent decades). American media has consistently not been sufficient in portraying the struggles and humanity of working-class white men.
A clear example of this comes from a screenwriter praised earlier in this piece, Norman Lear. All in The Family (1971-1979) is one of the most well-known sitcoms of all time. Yet the main character, Archie Bunker, while humanized to some extent, is portrayed as uneducated and stereotypically bigoted, creating a mostly unflattering and one-sided picture of working-class white men.
Thinking of the cartoon sitcom The Simpsons, which is still running after more than 35 years, Homer never went to college, and he is largely portrayed as a stupid oaf, with infrequent bright spots in his character. On the same show, Cletus is portrayed even worse as a “slack-jawed yokel.”
A variety of reality shows do portray white, working-class men, but usually more as rural or brawny stereotypes than particularly well-rounded characters. This includes the Robertson family from Duck Dynasty (2012-2017) or those in reality shows including Ice Road Truckers (2007-2017) and the ongoing 20-year run of Deadliest Catch about Alaskan crab fishermen.
One of the few arguable bright spots in terms of portrayals of white, working-class men just went off the air. The character of blue-collar Dan Conner first appeared as the male lead in the TV show Roseanne (1988-1997) and then its spin-off The Conners, which aired its last episode in April after seven years on broadcast TV. Negative stereotypes are distinctly less pronounced in Dan Conner than in All in the Family’s Archie Bunker. Dan is portrayed as relatively traditional and hesitant about social change in both the original show and its spinoff, but he also shows vulnerability and commitment to family life in many cases, challenging some stereotypes of white, working-class men. Writer and Executive Producer of The Conners Dave Caplan has thought deeply about the importance of portrayals in entertainment and even has a graduate degree in media psychology.
In all, while sometimes functioning to humanize working-class white men, much entertainment misrepresents working-class white men as overwhelmingly bigoted and/or unintelligent in basically anything other than blue-collar skills, perpetuating harmful stereotypes. This largely has the opposite effect of many of the shows noted earlier in the article, many of which actively work to correct harmful stereotypes of those with traditionally less power.
International efforts show how attitudes toward two groups can be improved simultaneously
There does not need to be a negative portrayal of one group to create positive portrayals of another group. This is apparent in international efforts to improve negative portrayals of certain demographics.
One example is Radio La Benevolencija (RLB), which has worked in various countries, especially in Africa. We will focus on its work in Rwanda, which was created to reconcile differences, heal from the Rwandan Genocide, and prevent another genocide from happening. The programs within the project were created to be entertaining but informative and appeal to a wide variety of audiences.
In RLB’s main Rwandan program, New Dawn, two communities directly paralleling the Hutus and Tutsis lived side by side and were in conflict over a land shortage. The show directly parallels the lead-up to the genocide, as well as the aftermath, without directly referencing the genocide.
In a research paper on RLB, Elizabeth Levy Paluck argued that the program “did not change listeners’ personal beliefs but did substantially influence listeners’ perceptions of social norms.” These norms actually influenced behavior, as listeners changed their behaviors in terms of “active negotiation, open expression about sensitive topics, and cooperation.”
Radio La Benevolencija has made significant strides in healing misperceptions of different ethnic groups, proving the effectiveness of entertainment in concurrently reducing harmful stereotypes of more than one group. Another organization, Search for Common Ground, also has pursued similar efforts in countries including Yemen, Sierra Leone, and Nepal.
Current initial efforts to use entertainment to improve cross-partisan attitudes in the U.S.
To a certain extent, entertainment is already being used to reduce political misperceptions and subsequent divides in the U.S. An upcoming romantic comedy, The Elephant in The Room, tells the story of a progressive and a Trump supporter who try to bridge the gap between their worldviews as they date.
There is also an abundance of short-form content with this aim. In the YouTube video “Cats, Anyone? Finding What We Have in Common When Ideology Divides Us” from NationSwell, two Americans of opposing political viewpoints bond over a shared love for cats. And in the Heineken advertisement “Worlds Apart,” people with contradictory views on different topics find common ground before discussing their differences over a shared beer.
Several organizations are also using entertainment to bridge the gap between those of different viewpoints. Bridge Entertainment Labs, cited earlier for their research into the connection between entertainment media and misperceptions, is working to tell the stories of real Americans of a wide variety of backgrounds in order to contribute to national unity and create a sense of connections between Americans of different political affiliations. The work of Bridge Entertainment Labs, specifically in its whitepaper, aligns closely with the claims made in this article.
PopShift works with major Hollywood studios to connect producers and writers with experts in order to facilitate more accurate representations of those of diverse backgrounds and reduce misperceptions towards certain groups of Americans. Part of the work of Resetting the Table involves training those in Hollywood to have storylines with characters that have “investigated their differences openly and come out the other side,” using tools most influenced by Transformative Mediation, in order to ultimately create a more cohesive America. Braver Angels Music, meanwhile, trains songwriters and musicians to write songs that can bridge political divides, while also providing a space for songwriters to develop material and get to know each other.
The organizations listed above do essential work in bridging the gap between the perceptions Americans hold of those of different political affiliations and the true situations and beliefs of Americans of varying political affiliations. This work aligns with our organization’s, More Like US, initiative to re-CAST fellow Americans in a positive light as more complex, admirable, similar, and worthy of togetherness than expected.
Nevertheless, these efforts are currently small and scattered. Much more of this work is needed in such a large country as the U.S. In today’s decentralized and balkanized media environment, content that improves attitudes toward each other across politics needs to appear not only in TV and movies but in all sorts of entertainment, including social media videos, music, books, plays, and visual art.
Conclusion: Let’s learn from history to create entertainment that improves attitudes of each other across politics
There is a long history of entertainment being used to correct misperceptions of groups that have historically held less power. Entertainment media has proven time and time again its capacity to debunk harmful stereotypes and bridge gaps between people of different backgrounds. Entertainment has unfortunately also reinforced or exacerbated stereotypes in many cases, but these instances can be used as counter-examples of what to generally avoid going forward.
This history serves as an essential guide to fixing modern problems. Americans hold exaggerated negative views of those of different political affiliations. Entertainment media is essential in closing the gap between the truth and these exaggerated negative views. Initial efforts are going in the right direction, but many more people across many entertainment mediums need to create vastly more content. By correcting misperceptions and promoting connection and collaboration between those of different viewpoints, entertainment has the potential to reduce perceived partisan divides and create a more unified America.
James Coan is the co-founder and executive director of More Like US. Coan can be contacted at James@morelikeus.org
Sara Weinstein is a current intern at More Like US.
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Musk’s AI firm forced to delete posts praising Hitler from Grok chatbot | Elon Musk
Elon Musk’s artificial intelligence firm xAI has deleted “inappropriate” posts on X after the company’s chatbot, Grok, began praising Adolf Hitler, referring to itself as MechaHitler and making antisemitic comments in response to user queries.
In some now-deleted posts, it referred to a person with a common Jewish surname as someone who was “celebrating the tragic deaths of white kids” in the Texas floods as “future fascists”.
“Classic case of hate dressed as activism – and that surname? Every damn time, as they say,” the chatbot commented.
In another post it said, “Hitler would have called it out and crushed it.”
The Guardian has been unable to confirm if the account that was being referred to belonged to a real person or not and media reports suggest it has now been deleted.
In other posts it referred to itself as “MechaHitler”.
“The white man stands for innovation, grit and not bending to PC nonsense,” Grok said in a subsequent post.
After users began pointing out the responses, Grok deleted some of the posts and restricted the chatbot to generating images rather than text replies.
“We are aware of recent posts made by Grok and are actively working to remove the inappropriate posts. Since being made aware of the content, xAI has taken action to ban hate speech before Grok posts on X,” the company said in a post on X.
“xAI is training only truth-seeking and thanks to the millions of users on X, we are able to quickly identify and update the model where training could be improved.”
Grok was also found this week to have referred to the Polish prime minister, Donald Tusk, as “a fucking traitor” and “a ginger whore” in response to queries.
The sharp turn in Grok responses on Tuesday came after changes to the AI that Musk announced last week.
“We have improved @Grok significantly. You should notice a difference when you ask Grok questions,” Musk posted on X on Friday.
The Verge reported that among the changes made, which were published on GitHub, Grok was told to assume that “subjective viewpoints sourced from the media are biased” and “the response should not shy away from making claims which are politically incorrect, as long as they are well substantiated.”
In June, Grok repeatedly brought up “white genocide” in South Africa in response to unrelated queries, until it was fixed in a matter of hours. “White genocide” is a far-right conspiracy theory that has been mainstreamed by figures such as Musk and Tucker Carlson.
In June, after Grok responded to a query that more political violence had come from the right than the left in 2016, Musk responded “Major fail, as this is objectively false. Grok is parroting legacy media. Working on it.”
X was approached for comment.
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