Tools & Platforms
3 industries where agentic AI is poised to make its mark

Salesforce.
Integration in retail
Goñi sees demand for AI agents rising across all sectors, but the retail industry is where the action on agentic AI has been the most dynamic. Here, Goñi explains, use of agentic AI has been focused on “optimizing the customer experience and logistics operations.”
Fernando Herranz, director of digital experience and ecommerce at Leroy Merlin Spain, agrees, seeing the promise of “a progressive but constant integration” of agentic AI with the company’s comprehensive omnichannel model, with beneficial impacts for both Leroy Merlin’s clientele and its teams.
“AI is allowing us to move toward a more fluid and personalized relationship with the customer, and we do this by combining strategic vision with controlled and measurable applications,” he says. The company is exploring use of agentic AI, for example, in store automation processes, digital content generation, and personalized support, both online and in physical stores.
Tools & Platforms
News WSC to boost cargo safety with AI screening technology – The Loadstar
Tools & Platforms
Implementing Next-Generation AI for Impact

AI in Finance 2025, will take place at the iconic Kimpton Fitzroy London on Wednesday 26th November, and will provide a roadmap for 150+ senior technology leaders from financial services to move beyond the well-established use cases and implement next-generation AI at scale.
Organised by the team behind London Tech Week, the event features an impressive lineup of speakers who are directly responsible for driving their organisation’s AI strategy.
Headline speakers include:
- Dara Sosulski, Managing Director & Head of Artificial Intelligence and Model Management, HSBC
- Christoph Rabenseifner, Chief Strategy Officer for Technology, Data and Innovation, Deutsche Bank
- Kirsten Mycroft, Chief Privacy & Responsible AI Officer, BNY
- Morgane Peng, Managing Director, Head of Product Design & AI Lead, Societe Generale
- Nitin Kulkarni, CIO for Data Platforms, Data Engineering, and AI Centre of Excellence, Nationwide Building Society
- Elena Strbac, Managing Director, Global Head of Data Science & Innovation, Standard Chartered
- Neil Boston, Co-Group Head of Emerging Technology, UBS
These speakers (and others) will be discussing only the most business-critical AI topics including implementing and scaling impactful agentic AI, creating hyper-personalised customer experiences and driving enterprise-wide adoption.
Attendees can expect to meet senior AI, Technology, Data & Analytics leaders from leading financial services institutions across the UK and Europe – including HSBC, J.P. Morgan, Citi, Starling Bank, Barclays, and others.
Key Highlights:
- Hear from tech leaders driving their company’s most advanced AI projects; specifically, the success stories and key lessons learned from their AI journey to date.
- Discover the latest cutting-edge AI solutions that can help address your unique business needs
- Build connections with fellow AI leaders in financial services via our interactive-first set up (multiple focused breakouts, an app to facilitate onsite meetings & onstage Q+A and live polling)
- Be exposed to fresh ideas from foreign banks and leaders in other highly regulated industries on how to tackle common AI challenges
AI in Finance 2025 promises to be a pivotal gathering for professionals across banking, fintech, and investment sectors, offering actionable strategies to harness AI for competitive advantage.
Registration: Discover the full speaker line up, agenda & range of registration options via our brochure today!
Tools & Platforms
Quantum, Blockchain, and Key Challenges

The Surge of AI in Financial Services
In the rapidly evolving world of financial technology, artificial intelligence is not just a tool but a transformative force reshaping how banks and insurers operate. According to a detailed report in the Financial Times, AI-driven innovations are accelerating decision-making processes, from risk assessment to customer personalization, with major players like JPMorgan Chase investing billions in machine learning algorithms that predict market shifts with unprecedented accuracy. This shift is driven by the need to handle vast data volumes in real time, where traditional methods fall short.
Beyond banking, AI’s integration with edge computing is enabling instant actions in remote operations, as highlighted in posts on X from tech analysts who note its role in reducing latency for fraud detection. For instance, systems that process transactions at the point of sale are cutting fraud losses by up to 30%, according to insights shared by industry observers on the platform, emphasizing how this tech duo is becoming indispensable for secure, efficient financial ecosystems.
Quantum Computing’s Disruptive Potential
The rise of quantum computing represents another seismic shift, promising to solve complex financial models that classical computers struggle with. A Forbes Council post from April 2025 details how quantum tech could optimize portfolio management by simulating countless scenarios in seconds, a capability that’s drawing heavy investment from firms like Goldman Sachs. This trend aligns with broader industry moves toward advanced analytics, where quantum’s power addresses longstanding challenges in encryption and optimization.
Meanwhile, Capgemini’s TechnoVision 2025 report underscores quantum’s synergy with AI in financial services, forecasting its widespread adoption by 2030. Insiders warn, however, of the cybersecurity risks, as quantum could crack current encryption standards, prompting a race to develop quantum-resistant protocols as discussed in recent web analyses from cybersecurity experts.
Tokenization and Blockchain Innovations
Tokenization of assets is emerging as a key innovation, turning illiquid holdings like real estate into tradable digital tokens on blockchain networks. The Financial Times article explores how this democratizes investment, allowing fractional ownership and faster settlements, with examples from startups partnering with traditional banks to tokenize bonds and equities. This not only boosts liquidity but also reduces intermediary costs, potentially saving the industry trillions annually.
X posts from investment advisors highlight tokenization’s role in decentralized finance, with trends pointing to its integration with renewable energy projects for sustainable funding. Plaid’s insights on fintech trends further elaborate that by 2025, tokenization will underpin new consumer tools, enabling seamless cross-border payments and micro-investments, though regulatory hurdles remain a focal point in ongoing discussions.
Sustainability and Ethical AI Challenges
Sustainability is weaving into tech trends, with AI optimizing energy use in data centers that power financial operations. A McKinsey report from 2025 identifies agentic AI—autonomous systems—as a game-changer for enterprise innovation, helping firms like Visa reduce carbon footprints through smarter resource allocation. Yet, ethical concerns loom large, as biases in AI models could exacerbate inequalities in lending practices.
Web sources, including Outlook Money’s overview of tech trends in finance, stress the importance of robust governance to mitigate these risks. Industry insiders on X echo this, calling for transparent AI frameworks to ensure fair outcomes, especially as telemedicine and mental health apps intersect with financial wellness tools.
Navigating Geopolitical and Talent Gaps
Geopolitical tensions are complicating supply chains for semiconductors critical to these technologies. Smart Sync Investment Advisory Services on X notes the fragility despite massive capital expenditures, with export controls potentially delaying AI hardware advancements. This underscores the need for diversified sourcing strategies in an era where chips power everything from quantum simulations to blockchain ledgers.
Talent shortages in areas like AI design and ethical hacking pose another barrier, as per BigID’s white paper on 2025 tech challenges. Firms are ramping up training programs, but the gap persists, threatening innovation pace. As the Financial Times piece concludes, overcoming these hurdles will define which players thrive in this high-stakes arena, blending cutting-edge tech with strategic foresight to forge resilient financial futures.
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